Hotel - Mercure Hotel Hannover Mitte
Mercure Hotel Mercure Hotel

Mercure Hotel Hannover Mitte

4.0/5 590 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 15  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Polish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Beach and water sports  (Nearby)
    • Pedal boat (Nearby)
    • Rowing (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental (Nearby)
    • Bike rack facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Darts (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
  • Snack & beverage machine

Business services

  • 11 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

CONTINENTAL AG0.8 km / 0.5 mi DEUTSCHE TELEKOM3 km / 1.86 mi DKV0.2 km / 0.12 mi IG BCE0.7 km / 0.43 mi NORD LB2.3 km / 1.43 mi SOLVAY3.8 km / 2.36 mi T-MOBILE0.8 km / 0.5 mi VW NUTZFAHRZEUGE6.5 km / 4.04 mi
DEUTSCHE BAHN AG0.5 km / 0.31 mi DG BANK1.3 km / 0.81 mi IBM TRAININGSCENTER0.8 km / 0.5 mi IG METALL0.1 km / 0.06 mi NRG3.7 km / 2.3 mi SPARKASSENAKADEMIE2.6 km / 1.62 mi UESTRA VERKEHRSBETR.0.7 km / 0.43 mi

Congress centre

HANNOVER KONGRESS3 km / 1.86 mi

Exhibition centre

MESSE HANNOVER10.5 km / 6.52 mi

Your meetings and events

Great views for your meetings, conferences and parties: Host your business events in the events area on level 6 of our Mercure Hannover Mitte hotel with its view out over the city. The 7 meeting roomsat our CCH-certified hotel are perfect for your events for up to 120 participants. The technical facilities are state-of-the-art and are checked regularly. All rooms have WIFI and DSL. Plentyof natural light ensures a pleasant atmosphere. You can rely on our professional support in planning, organizing and hosting your event - we will, of course, take all your requirements into account.

Mercure Hotel Hannover Mitte Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
KLAGESMARKT 1 20 m2 2 m 0 5 8 0 0
KLAGESMARKT 2 20 m2 2 m 0 5 6 0 0
KLAGESMARKT 3 20 m2 2 m 0 5 6 0 0
KLAGESMARKT 4 20 m2 2 m 0 5 6 0 8
KLAGESMARKT 1+2 40 m2 2 m 20 15 0 0 0
KLAGESMARKT 3+4 40 m2 2 m 20 15 0 0 0
BUSCH 53 m2 2 m 40 20 21 24 0
LAVES 53 m2 2 m 40 20 21 24 0
SPRENGEL 53 m2 2 m 40 20 21 24 0
LAVES/SPRENGEL 106 m2 2 m 70 30 40 50 0
BUSCH/LAVES/SPRENGEL 153 m2 2 m 130 40 76 100 0
    • Screen
    • Flipchart
    • Soundproof
    • Day light
    • WIFI access
    • Syndicate rooms
    • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 171 rooms

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 2,788 reviews

Our guest reviews for
Mercure Hotel Hannover Mitte

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 590 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Business - 04/07/2019 AccorHotels certified review
« Hot - bad smell »

bad

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you for taking the time to tell us about your experience at the Mercure Hotel Hannover Mitte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we checked the climate control in your room. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charlène Koch Assistant Front Office Manager

Jochen Business - 02/07/2019 AccorHotels certified review
« Perfect stay for a business trip »

The hotel is perfectly located in the city center of Hannover. Completley fulfills the Mercure standards, you feel welcome and you know what you can expect.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr L., dankeschön für Ihr fantastisches Feedback. Wir freuen uns riesig und hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Julia Neubrand Empfangsleitung

A W. Couples - 01/07/2019 AccorHotels certified review
« Excellent »

All one could expect from a Mercure hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Waitling, thank you so much for your stay and your feedback. We appreciate your kind words. Hope to welcoem you again, soon! Wit kind regards Julia Neubrand Front Office Manager

Thunder Business - 28/06/2019 AccorHotels certified review
« Overall fine »

Rook is quite okay but everyday breakfast is basically no change.

Dennis Business - 19/06/2019 AccorHotels certified review
« Perfect place in the city »

Nice and clean room in the city center. Direct access to public transport to go to the medical university. Center is in walking distance.

Derek N. Couples - 19/06/2019 AccorHotels certified review
« Comfortable city hotel with available parking »

Well placed hotel for visiting the main tourist sights of the city, reachable on foot. Indoor and outdoor parking which was important for us having arrived by car. Room was comfortable and spacious.

Nlw Couples - 12/06/2019 AccorHotels certified review
« Very pleased with service good car parking »

Very helpful receptionist. Good location . Would use again

Our hotel has responded to the review
Our hotel has responded to the review

Dear NLW, Thank you for choosing to stay with us at Mercure Hannover Mitte and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. We look forward to welcoming you back again soon. Kind regards Charlène Koch Assistant Front Office Manager

Greggybaby Family - 05/06/2019 TripAdvisor review
« Friendly hotel »

My first visit I this hotel and was impressed by the friendly welcome and helpfulness of the staff As an example of this the TV in the bar wasn’t working but one of the bar staff gave me her personal phone to watch the champions league final! Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Greggybaby, Thank you for choosing to stay with us at Mercure Hannover Mitte and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. It was our pleasure to welcome you and we look forward to seeing you again soon. Kind regards Charlène Koch Assistant Front Office Manager

David Business - 23/05/2019 AccorHotels certified review
« Good business hotel, close to the centre of Hannover with helpful, friendly staff. »

The room was large and well equipped and the breakfast was extensive :-)

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, Thank you for choosing to stay with us at Mercure Hannover Mitte and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Look forward to welcoming you again soon. Kind regards Charlène Koch Assistant Front Office Manager

Maria C. B. Couples - 06/05/2019 AccorHotels certified review
« Birthday weekend »

We stayed at the Mercure Hannover Mitte for a special birthday weekend. When we arrived the room had been decorated with balloons and some lovely cakes. The staff throughout the hotel were extremely helpful and couldn't have been more accommodating. We requested an early check-in and later departure due to our flights and it was no trouble at all. Charlene and J Singh from reception were really lovely and made the trip really special for us. Thanks again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria, Thank you so much for choosing to stay with us at Mercure Hannover Mitte and writing this great feedback. I appreciate the time you invested and shared your feedback with Mr. Singh. We are very happy to see that you had such a great experience. It was our pleasure to welcome you, we hope to see you again very soon. Kind regards Charlène Koch Assistant Front Office Manager

Michael Business - 25/04/2019 AccorHotels certified review
« Stay for one night for business »

Especially the checkin was excellent. Mrs. Koch was very corteous and made me feel very welcome. she explained to me what I could do for sight seeing and gave me valuable hints which places to go and see. also the bill was already prepared, so check out in the next morning was a breeze.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., Many thanks for the encouraging commendation, appreciating words and this awesome feedback! We appreciate the time you invested. We hope to see you again very soon - it was our pleasure to welcome you as our guest. Sincerely, Charlène Koch Assistant Front Office Manager

W.b. Couples - 18/04/2019 AccorHotels certified review
« Would stay again. »

Very impressed with hotel and staff. Reception staff went out of their way to ensure our stay was petfect. Would definitely stay here again! Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We appreciate your comments regarding your stay at the Mercure Hotel Hannover Mitte - Thank you so much! It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Charlène Koch Assistant Front Office Manager

Anonymous Business - 27/03/2019 AccorHotels certified review
« Welcoming »

Very warm welcome from the staff who was able to accomodate the request for early Check-in. Rooms are little small though comfortable Enjoyed the breakfast (environment & food)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. v. N., We appreciate your comments regarding your stay at the Mercure Hotel Hannover Mitte - thank you so much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Charlène Koch Assistant Front Office Manager

Ruud Couples - 24/03/2019 AccorHotels certified review
« great hotel »

it was a pleasure to stay in this hotel! very friendly staff and very nice room! all clean and new style! love it! at the restaurant we had a small snack and the breakfast in the morning was fantastic! in 5 minutes walking you are in the city centre of Hannover so a great loacation! we were nice surprised we had BVN (dutch television netwerk) at the tv!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ruud, We appreciate your comments regarding your stay at the Mercure Hotel Hannover Mitte - thank you so much! It is always a pleasure for us to receive such positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Charlène Koch Assistant Front Office Manager

Couples - 24/03/2019 TripAdvisor review
« great hotel! »

it was a pleasure to stay in this hotel! very friendly staff and very nice room! all clean and new style! love it! at the restaurant we had a small snack and the breakfast in the morning was fantastic! in 5 minutes walking you are in the city centre of Hannover so a great loacation! we were nice surprised we had BVN (dutch television netwerk) at the tv!

Krysta H. Couples - 16/03/2019 AccorHotels certified review
« Great hotel, sour staff. »

We stayed only one night at this hotel, literally a place to sleep. We arrived later around 10:30pm and were greeted by a sour host at check in with an attitude. The room and accommodations were great for the rate however the staff were sub par in their attitudes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Krysta H., Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charlène Koch Assistant Front Office Manager

Caglar G. Business - 15/03/2019 AccorHotels certified review
« Certainly not an international chain experience. »

Overall, there were major communication issues between departments. The minibar was not working properly and the beverages were warm. Communicated to front desk but it was not fixed. I had to go back and inform but agent said "I informed them but do not know". My room included late check out as a part of rate plan and I double checked with the same agent, whom confirmed the night before check out for 15:00. However, at 12:00 my sleep was interrupted two times by front desk telling me to check out. I informed them about the information given to me and I was told "we do not know this". Really strange level of responses in both cases as if the people are not a part of one hotel and brand and acting as individuals. Every morning at 09:00 drilling noise started. Guests should be informed of such work prior to arrival. After arrival such noisy work usually should not be carried out before 10:00AM.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for the poor communication. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charlène Koch Assistant Front Office Manager

Lisa Business - 12/03/2019 AccorHotels certified review
« Okay »

Okay location for walking into centre of city but by taxi different price every time. Neighbor hood a bit dodgy. Biggest negative not being able put any drinks/meals to your room. Needs to have an iron and board on room not down the hall

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lisa, Thank you for sharing your experience. We appreciate your comments regarding your stay. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Sincerely, Charlène Koch Assistant Front Office Manager

N/a Business - 27/02/2019 AccorHotels certified review
« Seamless »

I love the fact that this is the only Hotel in the Accor chain that know who I am. I mean, they see my reservation and get everything prepared, even the invoice address that I always have to ask to change to my employer is already done. As normal as this may sound, it does not happen in other Hotels even with my gold membership status.

Our hotel has responded to the review
Our hotel has responded to the review

Dear N/A, Thank you so much for this great feedback! We appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Charlène Koch Assistant Front Office Manager

Pat C. Couples - 26/02/2019 AccorHotels certified review
« Good ambience in hotel »

I enjoyed the stay. The hotel has a good bar where we were able to entertain friends. My wife felt the pillows in the bed were the most uncomfortable that she had slept on. Do you have a selection of pillows. She said other hotels we had stayed in had offered these.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We appreciate your comments regarding your stay at the Mercure Hotel Hannover Mitte - Thank you very much. We have different types of pillows, please just ask at the front desk when you will be here next time. It was our pleasure to welcome you and your wife. We hope to see you again very soon. Sincerely, Charlène Koch Assistant Front Office Manager

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