Hotel - Mercure Hotel Hamburg Mitte
Mercure Hotel Mercure Hotel

Mercure Hotel Hamburg Mitte

4.5/5 1,571 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Danish
    • German
    • English
    • Spanish
    • Polish
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop (Paying)
    • Hairdressing salon

Leisure and activities

  • Jogging track

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
  • Snack & beverage machine

Business services

  • 7 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ALLIANZ2 km / 1.24 mi HANSE MERKUR1 km / 0.62 mi NXP3 km / 1.86 mi SIGNAL IDUNA1 km / 0.62 mi UNIVERSITAET HAMBURG0 km / 0 mi
BEIERSDORF2 km / 1.24 mi MAX PLANCK INSTITUT0 km / 0 mi PHILIPS3 km / 1.86 mi TESA2 km / 1.24 mi VOLKSFUERSORGE2 km / 1.24 mi

Congress centre

CCH HAMBURG0 km / 0 mi

Exhibition and convention centre

HAMBURG MESSE0 km / 0 mi

Exhibition centre

CCH HAMBURG0 km / 0 mi HAMBURG MESSE0 km / 0 mi

Your meetings and events

Perfectly equipped to cater for your business events - and ideal for your private functions: The 5 meeting rooms at our VDR and CCH-certified hotel are suitable for events for up to 80 people.They offer up-to-date technical equipment that is regularly tested. All rooms have WIFI and DSL as well as plenty of daylight, providing a pleasant atmosphere. You can benefit from our professional support when planning, organizingand hosting your event - we are happy to cater for your particular requirements.

Mercure Hotel Hamburg Mitte Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
COLONNADEN 18 m2 2 m 0 0 6 0 0
DAMMTOR 53 m2 2 m 40 16 16 25 0
DAMMTOR/JUNGFERNSTIEG 85 m2 2 m 80 28 28 54 0
HANSE VIERTEL 31 m2 2 m 20 8 8 10 0
HANSE VIERTEL/COLONNADEN 50 m2 2 m 40 12 12 25 0
JUNGFERNSTIEG 31 m2 2 m 20 8 8 10 0
NEUER WALL 52 m2 2 m 40 16 16 25 0
    • Screen
    • Flipchart
    • Soundproof
    • TV with VCR
    • Syndicated room
    • Audio and video equipment
    • Meeting room
    • Video camera
    • Office
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Accommodation
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 180 rooms

Our restaurants and bars

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See all our restaurants and bars
4.5/5 AccorHotels Rating 1,571 reviews

Our guest reviews for
Mercure Hotel Hamburg Mitte

100% genuine reviews from our guests

Find out more
Raz Couples - 05/05/2019 AccorHotels certified review
« Ok room, too hot and not able to get good temperature despite adjustment. »

Ok for one night. Needs Powerpoint near mirror to use other hair appliances.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Melanie P., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sascha Gunzer Resident & Quality Manager

Andy Business - 28/04/2019 AccorHotels certified review

My stay at Mercure Hotel Mitte Hamburg was satisfying. But I still haven't received my money back for the safety deposit on my credit card when checking in. My colleague paid for both of our rooms with his credit card on check out, but the initial amount on my own card is still charged. When do you refund the amount on my card? Thanks in advance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrei K., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Actually the blocked amount on your credit card was released from our side the day after your departure. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sascha Gunzer Resident & Quality Manager

Anonymous Families - 23/04/2019 AccorHotels certified review
« Presence and top information and service »

Comfortable and professional and nice to have the opportunity to get something to eat late in your cafe.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anette P., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sascha Gunzer Resident & Quality Manager

Nick B. Families - 22/04/2019 AccorHotels certified review
« Excellent micro holiday in Hamburg »

Very well looked after in the hotel. Fabulously comprehensive breakfast with helpful staff and english very much appreciated. Rooms were not the biggest but sufficient and no significant omissions. Would have been nice to have had two rooms together as we made it very clear that the bookings were together - but they were on the same floor of the hotel and not too far apart which was fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicholas B., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sascha Gunzer Resident & Quality Manager

Martin Business - 13/04/2019 AccorHotels certified review
« Convenient location and reasonably priced »

Good location to access the Hamburg Messe, reasonably priced. Breakfast is good value and quality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin D., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sascha Gunzer Resident & Quality Manager

Geronimo Business - 12/04/2019 AccorHotels certified review
« Good hotel, meets almost all expectations »

The hotel staff is kind, the hotel lokks good, it is clean. The only area of improvement is related to not having a Gym or Fitness center.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Geronimo D., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sascha Gunzer Resident & Quality Manager

Aisyah Business - 11/04/2019 AccorHotels certified review
« Pleasant stay »

Beautiful room and staff were very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Siti Nur Aisyah B., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sascha Gunzer Resident & Quality Manager

Nigel C. Business - 09/04/2019 AccorHotels certified review
« Excellent Location »

Hotel is well located for the business and leisure, with excellent facilities . Rooms are spacious and clean, the area is quiet and a good night sleep is achievable. would recommend and i will be returning if required.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nigel C., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sascha Gunzer Resident & Quality Manager

Anonymous Business - 08/04/2019 AccorHotels certified review
« Pretty standard for European hotels »

Pretty standard for European hotels. Housekeeping a bit sloppy with my clothes left on the floor and no refill of water.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcus M., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sascha Gunzer Resident & Quality Manager

Kh Business - 27/03/2019 AccorHotels certified review
« Mr »

Good hotel in a very good location, excellent transport links and staff were very friendly. Clean room and very quiet. Recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin H., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sascha Gunzer Resident & Quality Manager

Peter Couples - 11/03/2019 AccorHotels certified review
« Comfortable and well located hotel at a very fair price - just a pity about the noice of the elevator. »

I and my wife very much enjoyed staying at this hotel. For us it was a good location, being a reasonable walking distance to the local U and S- Bahn stations. The staff were friendly and made us feel very welcome. Our room on the ninth floor was clean and tidy upon arrival with a great view and comfortable bed. Our only complaint was that the motor for the hotel elevator was very audible. This meant that sleeping after 7:00 am was not possible due to the noise. Never the less, we are sure we will choose this hotel in the future - but not room 923.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter B., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We apologize for the noise of the elevator and will leave a note in your profile to make sure you will be located in a different room with your next stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sascha Gunzer Resident & Quality Manager

Hui Business - 25/02/2019 AccorHotels certified review
« Great experience »

I was on a business trip but brought along my 5 year old son. This turned out to be a very clean and modern hotel located at a very convenient place with easy access to public transport. Staff at the hotel were friendly and helpful. Breakfast was great. We definitely would come back again and would recommend this hotel to others.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hui W., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sascha Gunzer Resident & Quality Manager

Ya Business - 24/02/2019 AccorHotels certified review
« A nice experience near to the University »

I visited University of Hamburg. The hotel is close to the University, many restaurants, a train station and the city center. I liked the room and breakfast very much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yasuyuki K., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sascha Gunzer Resident & Quality Manager

Anonymous Business - 07/02/2019 AccorHotels certified review
« Excellent from check in to check out »

I was greeted as a valued customer and given a drinks voucher on check-in. The gentleman who checked me in spoke excellent English and was very helpful in ensuring the room I was given met my requests, plus he helped with information and directions about my onward travel the next day. My room was perfect - quiet, clean and well appointed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helen C., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sascha Gunzer Resident & Quality Manager

Nick D. Business - 26/01/2019 AccorHotels certified review
« Mercure Hamburg Mitte very good buy outside trade I show periods »

Great hospitality, the lady at the check in was very friendly friendly and informative. Not sure about being offered fidelity points or a soft drink against opting to not have the room cleaned, seems out of synch with the Mercure standing one expects. Cleaning has a lesser impact on "green" than many other things, ex the long toilet flush, i see this inititaive more in the penny pinching category. I would also expect more than just 1 free beer for my high Accor fidelity status, even just 2 beers would make me feel a lot more special.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nick d., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sascha Gunzer Resident & Quality Manager

Menze Business - 21/01/2019 AccorHotels certified review
« Comfortable stay »

Lovely Mercure - appreciated the upgrade to larger room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elke M., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sascha Gunzer Resident & Quality Manager

Anonymous Business - 18/01/2019 AccorHotels certified review
« Alles ok »

Alles ok

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr R., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Hamburg Mitte. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Für die unregelmäßige Funktionalität des Online Ckeck-In's entschuldigen wir uns. Die IT-Abteilung Accor arbeitet hier bereits an einer Lösung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Sascha Gunzer Resident & Quality Manager

Andreas Families - 07/01/2019 AccorHotels certified review
« Wonderful stay in a great hotel »

All in all we had an excellent stay. The room was large and had very comfortable beds. The breakfast was very good, it had everything you could wish for. The staff was very helpful ans friendly. If we ever return to Hamburg we will certainly stay at Mercure Mitte again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andreas B., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sascha Gunzer Empfangsleiter / Front Office Manager

Claudia H. Couples - 07/01/2019 AccorHotels certified review

Silvester in Hamburg

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrte Frau H., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Hamburg Mitte. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Sascha Gunzer Empfangsleiter / Front Office Manager

L. K. Business - 24/12/2018 AccorHotels certified review
« A quiet place for taking a break from work »

Convenient location for business travellers as it is near the exhibition centre ; ten-minute walk from U-Bahn stations ; just opposite the TV tower on a high-floor room seems to be one of my Xmas presents lol; nice breakfast, friendly staff, comfortable room including the pillow and bedding (ie it didn’t appear to be very but it was after trying them lol) ; some very minor problems ( eg stains found in the room but it is acceptable taking into account the price ); quiet location as there are not many shops around, overall it was a pleasant stay :-)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ka Chuen L., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sascha Gunzer Empfangsleiter / Front Office Manager

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