Hotel - Mercure Hotel Hamburg Mitte
Mercure Hotel Mercure Hotel

Mercure Hotel Hamburg Mitte

4.0/5 762 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Danish
    • German
    • English
    • Spanish
    • Polish
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop (Paying)
    • Hairdressing salon

Leisure and activities

  • Jogging track

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
  • Snack & beverage machine

Business services

  • 7 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ALLIANZ2 km / 1.24 mi HANSE MERKUR1 km / 0.62 mi NXP3 km / 1.86 mi SIGNAL IDUNA1 km / 0.62 mi UNIVERSITAET HAMBURG0 km / 0 mi
BEIERSDORF2 km / 1.24 mi MAX PLANCK INSTITUT0 km / 0 mi PHILIPS3 km / 1.86 mi TESA2 km / 1.24 mi VOLKSFUERSORGE2 km / 1.24 mi

Congress centre

CCH HAMBURG0 km / 0 mi

Exhibition and convention centre

HAMBURG MESSE0 km / 0 mi

Exhibition centre

CCH HAMBURG0 km / 0 mi HAMBURG MESSE0 km / 0 mi

Your meetings and events

Perfectly equipped to cater for your business events - and ideal for your private functions: The 5 meeting rooms at our VDR and CCH-certified hotel are suitable for events for up to 80 people.They offer up-to-date technical equipment that is regularly tested. All rooms have WIFI and DSL as well as plenty of daylight, providing a pleasant atmosphere. You can benefit from our professional support when planning, organizingand hosting your event - we are happy to cater for your particular requirements.

Mercure Hotel Hamburg Mitte Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
COLONNADEN 18 m2 2 m 0 0 6 0 0
HANSE VIERTEL 31 m2 2 m 20 8 8 10 0
JUNGFERNSTIEG 31 m2 2 m 20 8 8 10 0
HANSE VIERTEL/COLONNADEN 50 m2 2 m 40 12 12 25 0
NEUER WALL 52 m2 2 m 40 16 16 25 0
DAMMTOR 53 m2 2 m 40 16 16 25 0
DAMMTOR/JUNGFERNSTIEG 85 m2 2 m 80 28 28 54 0
    • Screen
    • Flipchart
    • Soundproof
    • TV with VCR
    • Syndicated room
    • Audio and video equipment
    • Meeting room
    • Video camera
    • Office
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Accommodation
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

At the 4-star Mercure Hotel Hamburg Mitte, you can choose between Standard Rooms with twin beds, a double bed or a queen size bed, Superior Rooms with a double bed or peaceful Privilege Rooms with a double bed. For guests with reduced mobility,we offer two specially adapted rooms. All 180 non-smoking rooms are air conditioned and have free WIFI and DSL. One child aged up to 12 years may stay in a parent's room free of charge.

  • 180 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 2 connecting rooms
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Air Cooling System
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.5/5 AccorHotels Rating 1,811 reviews

Our guest reviews for
Mercure Hotel Hamburg Mitte

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 762 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Sebastian Solo - 14/08/2019 AccorHotels review
« Pretty nice modern hotel »

This hotel looks very modern, but the room was quite small compared to other Mercure location. Everything else was as expected and in good condition.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sebastian S., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sascha Gunzer Resident & Quality Manager

Friends getaway - 07/08/2019 TripAdvisor review
« A Great Stay In Hamburg »

The hotel is located in a clean area close to public transportation, restaurants, the university and attractions such as Planten Un Boom en park. The staff was helpful and pleasant. The bar seemed to be open 'round the clock and the rooms are quiet and clean. It was great to have true air conditioning amidst the heat wave of 2019. Other hotels I visited claimed to have AC, when they only had heating.

Anonymous Business - 05/08/2019 AccorHotels review
« Good, as from my expectation »

Spacious room, with most of necessary tools. Clean. I personally don't like the moquette (allergy) but I didn't experienced issue. Warm atmosphere in the hall and on bar, warm atmosphere in the restaurant (I only had breakfast there).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Giuseppina A., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sascha Gunzer Resident & Quality Manager

Business - 04/08/2019 TripAdvisor review
« Very good stay in Mercure »

Friendly staff and clean rooms - small but for me allone was big enough The style of the interior design is modern and comfortable. Good sleeping quality. Warm welcome as silver member I'll come back - next time in Hamburg

Alan Friends - 29/07/2019 AccorHotels review
« My experience was average »

I found the hotel experience mediocre frankly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan B., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sascha Gunzer Resident & Quality Manager

Mehdi Business - 28/07/2019 AccorHotels review
« Good but not excellent »

Good welcome and staff very helpful. The room was ok but not good view and at the end of the corridor. As gold member, I experienced better rooms from other hotels. The breakfast was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mehdi s., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Only your room did not meet your expectations, what we deeply regret. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sascha Gunzer Resident & Quality Manager

Frederick H. Couples - 25/07/2019 AccorHotels review
« Very enjoyable stay »

A very enjoyable stay with the hotel in a great position for walking or taking the S bahn into Hamburg. Walking through the park was very nice and the water garden and flowers contrasted with the city. Staff were helpful and breakfast was good as normal for a Mercure. We did eat in the new concept tapas bar and enjoyed the experience. Room was a little on the small side but the air con. and sound proofing were excellent. Highly recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frederick H., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sascha Gunzer Resident & Quality Manager

Business - 24/07/2019 TripAdvisor review
« very nice stay »

Pity I came for just one day, all was so nice, from check in to check out. Ladies at the reception very helpful and friendly, all was very nice, My key was waiting , welcome dring was ok, all was very fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear Piotr U, thank you for your stay at our Mercure Hotel Hamburg Mitte and your kind feedback. We are pleased to read, you felt comfortable during your short stay and please do not worry about the only one night. You are always welcome to spend another time with us. We are looking forward to it. Sincerely, Sascha Gunzer Resident & Quality Manager

Anonymous Couples - 14/07/2019 AccorHotels review
« Acceptable »

It was acceptable. We had a small room, what I would describe as not fit for 2 adults, but clean. Breakfast was good, enough and well layed out for everyone to find anything easily. All in all acceptable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zoltan K., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sascha Gunzer Resident & Quality Manager

Prashant Couples - 13/07/2019 AccorHotels review
« Comfortable »

Good location, good breakfast and good rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Prashant H., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sascha Gunzer Resident & Quality Manager

Katharine L. Friends - 06/07/2019 AccorHotels review
« Good »

A great stay with a group of 8 people

Our hotel has responded to the review
Our hotel has responded to the review

Dear Katharine L., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sascha Gunzer Resident & Quality Manager

Anonymous Business - 03/07/2019 AccorHotels review
« A pleasant stay although the car park was a little tight »

restful quiet rooms, good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin H., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sascha Gunzer Resident & Quality Manager

Joanna Business - 29/06/2019 AccorHotels review
« Nice, we enjoyed! »

The location is nice, it's not far away from the Hamburg's large city center and well connected to other destination. It's almost directy at the trade fair hall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joanna K., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sascha Gunzer Resident & Quality Manager

Hilke R. Couples - 28/06/2019 AccorHotels review
« Very nice hotel in close proximity to downtown Hamburg »

The outside of the hotel does not look very new. However, the hotel itself was very nice. Rooms were clean and modern. Breakfast room could be organized a bit differently. There were a couple of tables located next to the buffet. So people with their plates had to walk around the people having breakfast. But apart from that I was happy with the hotel, especially due to its close proximity to downtown.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hilke R., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sascha Gunzer Resident & Quality Manager

Janders Business - 21/06/2019 AccorHotels review
« Great for Business Trips »

Single Bedding on a Double bed was very odd and the pillows were next to useless. Otherwise the room was great, came with a fridge and safe, which was very handy. The breakfast was plentiful. Although as a committed Tea drinker, the water wasn't hot enough to make a drinkable cup, but if you like Coffee, the range is much better. Ideally placed for conferences and the University, and with the TV tower opposite easy to locate as you explore the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jane A., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sascha Gunzer Resident & Quality Manager

Sakorn O. Friends - 20/06/2019 AccorHotels review
« Pleasant hotel and location »

In general, I was happy. Check in was somewhat delayed (even as a gold member). I was rather perturbed that the cleaning staff entered my room without knocking!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sakorn O., Thank you for taking the time to tell us about your experience at the Mercure Hotel Hamburg Mitte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sascha Gunzer Resident & Quality Manager

Jenny E. Business - 19/06/2019 AccorHotels review
« Pleasant stay with friendly staff »

I had a pleasant week (there on business so working for most of the time).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer E., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sascha Gunzer Resident & Quality Manager

John A. Business - 19/06/2019 AccorHotels review
« I loved the non geometrical panels attached to the walls »

Great breakfast, I did wish I had more english language cable options on the television.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John A., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sascha Gunzer Resident & Quality Manager

Anonymous Solo - 17/06/2019 AccorHotels review

everything is okay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ted E., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sascha Gunzer Resident & Quality Manager

Susanna M. Business - 17/06/2019 AccorHotels review
« pleasant stay, friendly staff, comfortable room »

pleasant stay, friendly staff, comfortable room, good position in town close to U and S trains. only drawback very poor pillow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susanna M., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sascha Gunzer Resident & Quality Manager

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