Hotel - Sofitel Hamburg Alter Wall
Sofitel Hotel Sofitel Hotel

Sofitel Hamburg Alter Wall Hotel

4.5/5 2,960 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 25  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Boat excursions


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h
    • Opening hours : Week-end 24h

Business services

  • 20 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby


ALLIANZ0.4 km / 0.25 mi ASTRA ZENECA18.8 km / 11.68 mi BANK JULIUS BAER0.3 km / 0.19 mi DELOITTE0.6 km / 0.37 mi ENGEL & VOELKERS0.3 km / 0.19 mi GOOGLE0.8 km / 0.5 mi HAMBURG MANNHEIMER7.2 km / 4.47 mi KUEHNE & NAGEL1.6 km / 0.99 mi SAP1.6 km / 0.99 mi UNILEVER DT. GMBH1.3 km / 0.81 mi
AP MOELLER MAERSK1.3 km / 0.81 mi AXELSPRINGER VERLAG1 km / 0.62 mi BEIERSDORF AG5.7 km / 3.54 mi DEUTSCHE BANK0.1 km / 0.06 mi FRESHFIELDS0.1 km / 0.06 mi GRUNER UND JAHR1 km / 0.62 mi HAPAG LLYOD1 km / 0.62 mi OTTO VERSAND12 km / 7.46 mi TCHIBO10 km / 6.21 mi USB0.8 km / 0.5 mi

Congress centre


Exhibition and convention centre

FAIR AND EXHIBITION2.5 km / 1.55 mi

Your meetings and events

The Sofitel Hamburg Alter Wall hotel is the ideal hotel for your conferences, meetings or Christmas celebrations in Hamburg, with space for up to 400 guests. Our meeting room provides the perfect setting for small gatherings of up to 10 people.Our 19 meeting rooms in Hamburg feature natural light, air-conditioning, the latest conference technology and WIFI, and can be arranged to suit your needs. These rooms combine comfort with functionality and a modern design.A business center is at your disposal and your Sofitel Magnifique Meetings concierge is on hand to help plan and host meals, breaks and leisure activities for meetings, celebrations, seminars and conferences in Hamburg - all tailored to your requirements.

Sofitel Hamburg Alter Wall Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SAAL 1 216 m2 4 m 150 35 100 100 120
SAAL 1 + 2 433 m2 4 m 400 80 220 220 260
SAAL 3 24 m2 3 m 16 12 12 12 10
SAAL 4 24 m2 3 m 16 12 12 12 10
SAAL 5 24 m2 3 m 16 12 12 12 10
SAAL 6 24 m2 3 m 16 12 12 12 10
SAAL 7 33 m2 3 m 30 13 12 15 20
SAAL 8 33 m2 3 m 30 13 12 15 20
SAAL 9 33 m2 3 m 30 13 12 15 20
SAAL-10 33 m2 3 m 30 13 0 15 20
SAAL-11 24 m2 3 m 16 12 0 12 10
SAAL-12 24 m2 3 m 16 12 0 12 10
SAAL-13 24 m2 3 m 16 12 0 12 10
SAAL-14 24 m2 3 m 16 12 0 12 10
SAAL-15 33 m2 3 m 30 13 0 15 20
SAAL-16 33 m2 3 m 30 13 0 15 20
SAAL-17 33 m2 3 m 30 13 0 15 20
SAAL-18 33 m2 3 m 30 13 0 15 20
SAAL-19 32 m2 3 m 10 0 0 0 0
SAAL 2 216 m2 4 m 170 45 50 110 140
    • Screen
    • Flipchart
    • Soundproof
    • Podium
    • Lectern
    • Day light
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • WIFI access
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 241 rooms

Our restaurants and bars

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4.5/5 AccorHotels Rating 4,724 reviews

Our guest reviews for
Sofitel Hamburg Alter Wall

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,960 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Glenn Business - 18/05/2019 AccorHotels certified review
« Perfect stay in every way »

Great service, lovely room and delicious breakfast.

Try Business - 16/05/2019 AccorHotels certified review
« Restfull stay in Sofitel Alter Wall Hamburg »

This hotel is very confortable, quiet and roms are very well equipped. I really appreciated the audio equippement in the bedroom and the restfull atmosphere of the SPA. Thank you to all the staff for its kindliness .

Taly B. Business - 16/05/2019 AccorHotels certified review
« Fantastic »

Great room, service and location. Amazing breakfast!

Anonymous Business - 14/05/2019 AccorHotels certified review
« Standard »

Rooms not modernized, equipment not fully arranged. Other Sofitel Hotels in other countries provide more and better overall experience.

Leonardo Couples - 13/05/2019 AccorHotels certified review
« Poor services, nothing like a 5 stars hotel »

Disappointing and poor services. Check in odd and not welcoming. Food at breakfast such as croissants and fruits of poor quality. Good bed and pillows.

Anonymous Business - 09/05/2019 AccorHotels certified review

The hotel overall was very good and the people very friendly but there were some small details that shall not be missed in a 5 star such as: lack of coffee capsuls and water bottles refill one of the days, lack of rubish bin in the bathroom, bigger variety during breakfast, etc.

Neil M. Couples - 09/05/2019 AccorHotels certified review
« Great location and service »

One the canal near the Rathaus. Easy access to the old town, boat trips, and shopping centres

Björn Friends - 08/05/2019 AccorHotels certified review
« Nice experience »

Good location, very friendly staff, spacious room and a really nice pool/spa area. I could stay here again.

Morten G. A. Couples - 08/05/2019 AccorHotels certified review
« Very nice with a few "but's" ;) »

We had a great stay in Hamburg, and the hotel was nice. The breakfast was excellent! The room was nice etc. We only have 2 things, we wish to say: 1. The woman receiving us at the SPA reception on Friday the 26th - around 9PM was quite unfriendly. She seemed like it was a bother for her to answer our questions and to book a massage for the next morning. We talked about it, when we went to our room. It seemed like she was very dissatisfied with something... Not a way to service guests at a nice hotel in our opinion. 2. It would be very nice, if there were some more coffee capsules. Only 3 capsules. 1 espresso, 1 Lungo (normal) and 1 De-caf. We would both have liked espresso - and probably even 2 each ;) We weren't going to complain over these 2 minor things, but since you ask... Kind regards Morten Gelbek A.

P. D. Business - 07/05/2019 AccorHotels certified review
« Staff forgets about guests requests »

I've never stayed on a 5 star hotel and staff forgot a simple request (to switch from single bed duvets to king size duvet on a king size bed). Reception said they were going to switch, they didn't. there was also an attitude of arrogance from the front desk staff towards us guests. Also, I stayed in several other Sofitels, never got such a pitiful welcome drink. Definitely will be prioritising SPG hotels in the future.

Marie-louise L. Families - 06/05/2019 AccorHotels certified review
« An unexpected upgrade from the junior suite to the prestige suite made the stay dream-like »

I have visited you four times, and each and every time my stay is amazing. This time however I got to experience your Prestige Suite due to an unexpected upgrade from a junior suite, and it was absolutely amazing. I have never experienced such a fantastic room before. As usual the food, breakfast and spa facilities was amazing. The staff was also very polite and welcoming, the only tiny little detail was, that we were staying 3 people in the room, and coffee, cups and chairs were for two persons. But come on it is almost not even worth mentioning!

Anonymous Business - 06/05/2019 AccorHotels certified review
« Excellent »

For me it’s like coming home when I am in Hamburg , I am now always staying in Sofitel Alterwall when I am in Hamburg

Dr M. Solo - 04/05/2019 AccorHotels certified review
« 3’rd time stay. As brilliant as ever »

The quality of hospitality and locations deserves the 5* The check in took long: guests queuing over 7 min ( 10 people waiting as only one desk open) tool long before the 2 ladies decided to come out of their office

Sebastian G. Business - 04/05/2019 AccorHotels certified review
« Great stay but small rooms »

Everything was perfect, especially the breakfast was delicious and all employees were super friendly and taking perfect care.

P. Business - 03/05/2019 AccorHotels certified review
« Five stars stay »

Very easy registration, welcome drink very appreciated Very nice breakfast

Chris D. Business - 01/05/2019 AccorHotels certified review
« Great Hotel »

Not the first nor the last time I will stay at this hotel. Great location and fantastic amenities

Joseph Business - 01/05/2019 AccorHotels certified review
« Not bad »

More than average

Kjetil L. Couples - 01/05/2019 AccorHotels certified review

Really nice - great roomservice, kind staff.

Anonymous Families - 30/04/2019 AccorHotels certified review
« surprising varying service »

I have stayed in Sofitel Hamburg Alter Wall various times and have had always a good service. I'd assume that the reception could see when I'm checkin in that I have been in the hotel for many times before. It is slightly frustrating to be handled as totatally new customer every time. Also, earlier we have obtained coupons for drinks in the hotel bar. This time we didn't. I'm not going after to get things for free but I expect the continuing alignment with the process - either you give the coupons everytime or not at all. It just feels that we are not appreciated as returning customers when we get varying service at the reception. Room service, cleaning, breakfast, valet parking and everything else were excellent as always.

Anonymous Couples - 29/04/2019 AccorHotels certified review
« nothing special »

even though the hotel is nice itself, nothing special for the price. I am a platinum customer and even though I wrote my booking it is my wedding anniversary, the only thing I get from the hotel was a note on the desk. no upgrade, no surprise, nothing...

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