Hotel - Novotel Karlsruhe City
Novotel Hotel Novotel Hotel

Novotel Karlsruhe City Hotel

4.5/5 1,218 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 12  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
    • Sauna
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf practice facilities
    • Golf lessons
  • Tennis  (Nearby)
    • Indoor tennis court
    • Outdoor tennis court

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:00
    • Opening hours : Week-end 06:30-22:00

Business services

  • 14 meeting room(s)
  • Conventions hotel
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Hotel location

Companies and event centres nearby

Company

AMO8 km / 4.97 mi DAIMLER23 km / 14.29 mi FIDUCIA IT AG4 km / 2.49 mi FRAUNHOFER INSTITUT6 km / 3.73 mi MICHELIN4 km / 2.49 mi PHARM ALLERGAN8 km / 4.97 mi SIEMENS6 km / 3.73 mi
C.R. BARD4 km / 2.49 mi DR WILLMAR SCHWABE6 km / 3.73 mi FORSCHUNGSZENTRUM KARLSRUHE3 km / 1.86 mi GLAXO SMITH KLINE40 km / 24.86 mi PFIZER6 km / 3.73 mi ROBERT BOSCH AG9 km / 5.59 mi

Congress centre

KARLSRUHE0.2 km / 0.12 mi MESSE KARLSRUHE8 km / 4.97 mi

Your meetings and events

Our many years of experience mean that we can combine perfect organization for your event with the latest high-tech equipment and professional advice. We adapt our service to suit your personal requirements, and our teams worktogether with one goal in mind: to create an innovative working environment featuring first-class conference technology to ensure that your meeting is a success.

Novotel Karlsruhe City Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOARDROOM 23 m2 3 m 0 0 8 0 0
PYRAMIDE 23 m2 3 m 12 0 8 0 0
TRAINERZIMMER 33 m2 3 m 12 0 10 0 0
MUEHLBURGER TOR 35 m2 3 m 18 10 10 12 10
DURLACHER TOR 1 47 m2 3 m 21 10 12 12 20
DURLACHER TOR 2 47 m2 3 m 21 10 12 12 20
ETTLINGER TOR 2 48 m2 3 m 21 10 10 12 20
KARLSTOR 66 m2 3 m 35 16 18 22 30
ETTLINGER TOR 1 70 m2 3 m 30 18 18 24 30
DURLACHER TOR 94 m2 3 m 50 28 28 42 50
ETTLINGER TOR 118 m2 3 m 70 32 32 48 60
FAECHERSAAL 1 132 m2 5 m 100 32 32 70 70
FAECHERSAAL 2 132 m2 5 m 100 32 32 70 70
FAECHERSAAL 264 m2 4 m 220 50 42 150 160
    • Screen
    • Auditorium
    • Soundproof
    • Syndicated room
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • Hotel connected to conv. centre
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 246 rooms

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating 5,270 reviews

Our guest reviews for
Novotel Karlsruhe City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,218 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
T.müller Business - 07/06/2019 AccorHotels certified review
« Gutes Business Hotel 4****plus »

Angenehm professionel

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr Müller, vielen Dank für die Bewertung Ihres Aufenthaltes bei uns im Novotel Karlsruhe City. Ich freue mich sehr, dass Sie sich wohlgefühlt haben. Gern gebe ich Ihre positiven Eindrücke an meine Mitarbeiterinnen und Mitarbeiter weiter. Wir hoffen, Sie bald wieder einmal bei uns begrüßen zu dürfen. Herzliche Grüße Axel Hoffmann Direktor

Andreas M. Business - 06/06/2019 AccorHotels certified review
« Room below standard and customer feedback is neglected »

My room had no fixed wall but a fold-able wall to the connecting room. There was only little noise isolation. Also the bed itself was fold-able and though not comfortable. (Room 126) During the check-out process I got asked if everything was ok during my stay and I gave the feedback that a fold-able bed is not the standard I expect from 4-star hotel with a room rate of 125EUR per night. My feedback was returned with a simple: " that's not our problem this is because of your company rate". I'm still surprised by this feedback. Stating that a standard room in your hotel equals to fold-able beds and walls was not known to me. Not to mention the "minor" things like: no seating for breakfast, tables not cleaned, more than 5 minutes waiting time until somebody asks what the guests would like to drink, during the check-out process the final bill was not presented to the guest before billing and so on. This was the most disappointing stay I ever had in an Accor hotel and I will avoid the one Karlsruhe for sure in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr M., vielen Dank dass Sie sich die Zeit genommen haben um Ihren Aufenthalt bei uns im Novotel Karlsruhe City zu bewerten. Ich bedauere sehr, dass Sie sich nicht wie erwartet wohl gefühlt haben. In der von Ihnen gebuchten Superior Kategorie sind unsere Zimmer unterschiedlich ausgestattet. Teilweise mit Verbindungstüre. Die Zuteilung der Zimmer erfolgt nach gebuchter Kategorie und Verfügbarkeit. Lediglich die von Ihnen gebuchte Rate bezieht sich auf Ihren Arbeitgeber. Sollte ich mich bei Ihrer Abreise diesbezüglich falsch ausgedrückt haben, möchte ich Sie dafür in aller Form um Verzeihung bitten. Die Rechnungsdetails bin ich mit Ihnen durchgegangen, der Umwelt zu liebe drucken wir Informationsrechnungen nur auf Nachfrage aus. Ihre Anmerkungen zum Frühstück werden wir selbstverständlich mit den betroffenen Kollegen besprechen. Einen Vermerk, dass Sie kein Zimmer mit Verbindungstüre wünschen, haben wir bereits in Ihrer Gästekartei hinterlegt. Wir hoffen sehr, dass wir Sie bei einen Ihrer nächsten Aufenthalte in Karlsruhe wieder bei uns begrüßen dürfen und Sie von unseren Leistungen überzeugen können. Mit freundlichen Grüßen Bettina Ernst Empfangsleitung

R. Z. Business - 04/06/2019 AccorHotels certified review
« Comfortable stays with nice environment »

I was well treated during stays, I enjoyed the breakfast, especially one kind of tea - Highland Darjeeling. so appreciated on nice reception at front desk. thanks!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zhen Yuan R., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Roxana Families - 02/06/2019 AccorHotels certified review
« Pleasant stay, not so comfy bed »

Modern, good looking hotel close to the city center. Thoughtful facilities and services such as play corner in the lobby, rentable buggy (saved our backs during the evening stroll!), apples to grab for. The room is well equipped, upon request we’ve got a portable bed free of charge for our toddler. Only issue is that none of us found the bed really comfortable. It was too soft and somewhat had a “deeper” center as if many heavy people would’ve already slept in the middle creating a “nest” feeling. We had breakfast outside of the hotel so I cannot share experiences regarding that. One little side note: reception staff was really friendly to us however the manager was training the new employee a little bit too... critically in front of the guest. It would probably be better also for the new employee to feel less embarrassed in front of others. (Having been a hotel management student/trainee myself I know what I’m talking about :))

Sebastian C. Business - 31/05/2019 AccorHotels certified review
« Great, clean room with service which should be more friendly »

Room was as always very clean and of great quality. The service in the hotel seems to be very stressed and so they are not that friendly as before.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr C. Euceda, vielen Dank für die Bewertung Ihres Aufenthaltes bei uns im Novotel Karlsruhe City. Ich bedaure sehr, dass Sie sich diesmal nocht so wohl gefühlt haben wir gewohnt und ich bitte Sie dafür um Verzeihung. Bei bester Planung ist leider nicht ganz ausszuschließen, dass durch spontan höheres Arbeitsvolumen oder Ausfall von Mitarbeitern temporär Stresssituationen auftreten. Wir bemühen sehr, dass zu kompensieren. Es gelingt in der Tat aber nicht immer. Wir hoffen, Sie bald wieder einmal bei uns begrüßen zu dürfen. Ich wünsche Ihnen frohe Pfingsten und herzliche Grüße Axel Hoffmann Direktor

Anonymous Business - 30/05/2019 AccorHotels certified review

Good room good breakfast checkin a litle slow compared to other hotels

Our hotel has responded to the review
Our hotel has responded to the review

Dear Niels Peter O., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Anonymous Business - 28/05/2019 AccorHotels certified review
« good business hotel »

good location, good breakfast, clean room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Loris B., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Jeff Couples - 26/05/2019 AccorHotels certified review
« An excellent stay, as usual »

We visit Karlsruhe about once per year. Each time we stay at the Novotel. The hotel is wonderful. Its location is very convenient to the main train station and to the city center. The rooms are always exceptionally clean and comfortable. The staff are very welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeffrey C., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

L. Business - 24/05/2019 AccorHotels certified review
« Grünes Fair-Trade Hotel mit unfreundlichem Personal »

Unfriendly, incompetent & brazen staff, therefor german "Fair-Trade" Showergel and Shampoo, for such gests, who want to rescue the hole world from the climatic catastrophe.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr L., ich bedaure sehr, dass Sie bei uns nicht zufrieden waren und bitte Sie dafür um Verzeihung. Leider kann ich Ihrem pauschalen Anmerkungen (und Abwertungen) bezüglich meiner Mitarbeiterinnen und Mitarbeitern nicht entnehmen, was konkret der Grund dafür ist, um näher darauf einzugehen. Ich wünsche Ihnen angenehme Pfingsten. Herzliche Grüße Axel Hoffmann Direktor

Matti Business - 21/05/2019 AccorHotels certified review
« Nice place to stay in Karlsruhe »

very pleasant staying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matti T., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Anonymous Couples - 13/05/2019 AccorHotels certified review
« Solid hotel »

Comfortable. Good location. Nice breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul C., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Anatoly S. Families - 11/05/2019 AccorHotels certified review
« nice hotel in a good place close to railway station and city center »

Nice room, helpful staff, maybe, car parking bit overpriced, no any preference for hotel guests

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anatoly S., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Jake F. Business - 09/05/2019 AccorHotels certified review
« Good hotel, good location »

Very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jake F., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Larenzo Business - 06/05/2019 AccorHotels certified review
« very good »

Clean, accommodating, friendly people and good food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lawrence A., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Milen Families - 06/05/2019 AccorHotels certified review
« Good location & service »

I have no complaints, everything went fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear Milen D., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Helmut Business - 02/05/2019 AccorHotels certified review
« Very nice stay at the Novotel in Karlsruhe »

spacious room, nice/modern furniture, very bright room with lots of windows.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr O., vielen Dank für die Bewertung Ihres Aufenthaltes bei uns im Novotel Karlsruhe City. Ich freue mich sehr, dass Sie sich wohlgefühlt haben. Gern gebe ich Ihre positiven Eindrücke an meine Mitarbeiterinnen und Mitarbeiter weiter. Wir hoffen, Sie bald wieder einmal bei uns begrüßen zu dürfen. Herzliche Grüße Axel Hoffmann Direktor

T.o. J. Business - 29/04/2019 AccorHotels certified review
« Nice room with bad smell »

Nice stay, nice breakfast

Kristina Business - 18/04/2019 AccorHotels certified review
« perfect »

perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kristina B., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Priscila U. F. Business - 04/04/2019 AccorHotels certified review
« As always excellent »

Team very friendly, rooms very clean, great breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Priscila Ucelli F., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Shi M. Business - 01/04/2019 AccorHotels certified review
« Pleasant stay & Location is good. Helpful and pleasant Staff. »

Overall comfortable and up to standard service. Found few strands of short black hairs on bedsheet upon check-in. Housekeeping change the bedsheet promptly upon request. Will appreciate a little change of Breakfast variety every 1-2day.

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