Hotel - Mercure Hotel Mannheim am Rathaus
Mercure Hotel Mercure Hotel

Mercure Hotel Mannheim am Rathaus

4.0/5 922 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon

Leisure and activities

  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 7 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ABB5 km / 3.11 mi BILFINGER & BERGER2 km / 1.24 mi FREUDENBERG GRUPPE5 km / 3.11 mi MANNHEIM VERSICHERUNG2 km / 1.24 mi SAP AG25 km / 15.54 mi SUEDZUCKER2 km / 1.24 mi
BASF AG5 km / 3.11 mi DAIMLER CHRYSLER5 km / 3.11 mi JOHN DEERE5 km / 3.11 mi ROCHE DIAGNOSTICS5 km / 3.11 mi SIEMENS AG2 km / 1.24 mi

Congress centre

CONGRESS CENTER1 km / 0.62 mi

Exhibition centre

FRANKFURT80 km / 49.71 mi MAIMARKT5 km / 3.11 mi

Your meetings and events

The Mercure Mannheim am Rathaus' VDR certificate stands for tried-and-tested, guaranteed quality - a prerequisite for the success of your business events or private celebrations at our hotel.The entire events area is air-conditioned and equipped with the latest technology and WIFI. The 7 meeting rooms, all with natural light, can be rearranged and combined to suit requirements and offersufficient space for up to 240 participants. You can count on our professional support in planning and hosting your event. We will gladly take all of your requirements into account.

Mercure Hotel Mannheim am Rathaus Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
VENEDIG 17 m2 2 m 12 0 8 0 0
FLORENZ 19 m2 2 m 15 0 10 0 0
MAILAND 21 m2 2 m 15 0 10 0 0
PROVENCE I 64 m2 3 m 60 18 24 32 0
PROVENCE II 64 m2 3 m 60 18 24 32 0
TOSKANA II 64 m2 3 m 60 18 24 32 0
TOSKANA I 96 m2 3 m 100 26 32 40 0
    • Screen
    • Flipchart
    • Soundproof
    • Meeting room
    • Syndicated room
    • Office
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

At the 3-star Superior Mercure Hotel Mannheim am Rathaus, you have the choice between Standard, Superior and Privilege Rooms. We also have rooms that have been specially adapted for people with reduced mobility. All 150 rooms are air conditioned and havehigh-speed Internet access and free WIFI. One child aged up to 12 years may stay in your room free of charge. Cribs are available upon request. Your pet is also welcome to stay with us (charge of EUR 8/night).

  • 150 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.6/5 AccorHotels Rating 2,483 reviews

Our guest reviews for
Mercure Hotel Mannheim am Rathaus

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 922 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
N. J. Business - 10/09/2019 AccorHotels review
« New faces same good quality »

New comers in the team but the quality service stays: good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., Thank you for staying with us at Mercure Hotel Mannheim am Rathaus and for taking the time to review your last visit. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us one more time. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, and the positive remarks on the new employees. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Sincerely, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

J P. Couples - 08/09/2019 AccorHotels review
« Clean and comfortable with easy parking »

Clean and comfortable with easy parking

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you for staying with us at Mercure Hotel Mannheim am Rathaus and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the highest marks in nearly all categories. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Sincerely, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Leslie Couples - 07/09/2019 AccorHotels review

Very nice, small room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. W., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. When guests like you take the time to write a review based on their visit at Mercure Hotel Mannheim am Rathaus, we are particularly appreciative. Therefore, on a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you.” It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and a nice feedback. Your comment encourages us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Jill S. Couples - 05/09/2019 AccorHotels review
« Very friendly and helpful staff and a good size room overlooking the quiet garden »

We were made to feel very welcome by the young woman at Reception and she was very informative about the services at the hotel. All of the staff we came into contact with over our three days in Mannheim were friendly. Our room was a good size and we enjoyed the quiet of the room overlooking the garden. We cannot comment on meals as we did not eat at the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Mannheim am Rathaus. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Anonymous Couples - 29/08/2019 AccorHotels review
« as expected »

Some confusion over billing but generally good. Booked on app. 1

Frank J. Friends - 27/08/2019 AccorHotels review
« Nice standard room and extraordinary friendly Service, as well as great Breakfast »

Very friendly staff, as well at the front desk as in the bar and the breakfast area. The evening opening hours of the bar were very welcome. The room itself was nice and clean, but unfortunately rather small, compared to other hotels.

Anonymous Families - 26/08/2019 AccorHotels review
« All good. Thank you. »

The extra bed squeaked at every movement. In general we enjoyed our stay.

Cllr B. J. Solo - 26/08/2019 AccorHotels review
« As good as usual. »

It was good (as usual), the breakfast was exceptional, the limited menu on Sunday evening was less welcome.

Yannick Business - 19/08/2019 AccorHotels review
« Good, but very cold »

The location is 10 walk from downtown. Hotel is well maintained, friendly staff, small bar, big terras to sit outside. Didn't try dinner, but breakfast was ok. Min point: it was freezing call in the room and playing around with the airco didn't help so i completly turned it off (didn't address this to the reception!). At check in the reception didn't see that i already did the online check in (had to mention this). And for the checkout they had to re-open my bill to add the parking. So honestly i think it will be the first and last time I perform online check in.

Jurgen K. Solo - 19/08/2019 AccorHotels review
« High quality front of house staff makes the stay very pleasant »

The front counter staff are very competent, friendly, helpful and efficient. The staff were able to answer all my queries immediately. Very professional front of house. The room was excellent, clean and very bright.

Aw Couples - 17/08/2019 AccorHotels review
« Good impression about hotel marred by method of credit card charge. »

Good room, appealing breakfast, friendly staff, central location. I am however displeased with the double charges on my credit card - a method which the hotel reception said was standard (which is not correct for various other hotel chains) - and which one week after check-out has not yet been corrected.

D. Business - 12/08/2019 AccorHotels review
« Another good stay at Mercure Mannheim am Rathaus, as usual. »

Very good as usual. Only small thing. had put the sign "do not clean the room - plant trees or give rewards" on the door but finally room was made when coming back in evening.

Paul &. E. Families - 09/08/2019 AccorHotels review
« F1 GP Weekend »

The hotel is about a 20min walk from the main train station although there is a tram stop nearby. It is situated in a quiet residential area with little or no traffic noise. The receptionist was pleasant and helpful at check in and offered us a free ice cream which was a nice touch especially as it was so hot. Our rooms were air conditioned,clean and well maintained. The breakfast was adequate with a varied choice although I did feel the cooked option could have been better but that is just my opinion Overall we enjoyed our stay here and would not hesitate to stay here again perhaps we will come back for the Christmas Markets.

Amol Business - 09/08/2019 AccorHotels review
« Great keep it up »

Short but nice stay

R. M. Couples - 05/08/2019 AccorHotels review
« Clean, convenient and comfortable »

Friendly staff greet you, an efficient check in and then an extremely clean room was our first impression. The restaurant food was of a high quality and reasonable price. We stayed for one week and remained impressed. The hotel has many good restaurants and bars close by and Mannheim’s shopping malls were only 5 minutes walk away.

Family - 03/08/2019 TripAdvisor review
« Long Weekend Break »

We stayed at this hotel as we were going to the F1 grand prix it is in a quiet residential area about 30 mins walk from the main train station though there is a tram stop close by which will take you to the station if you wish. Upon arriving the receptionist was polite and welcoming and the inclusion of free ice-creams at the reception was a nice added touch. Our rooms had air-con which was very welcome as the outside temperature was in the high 30s the rooms were clean and well maintained. We had breakfast included and whilst it was adequate I did feel it was let down a bit by the lack of a good cooked option. Overall we enjoyed our stay and will be back again at a later date

Anonymous Families - 30/07/2019 AccorHotels review
« Nice clean room and aircon that worked well. »

It was nice clean rooms, with good beds and the aircon was working very well in the heat (at some hotels aircon is like switching on or off - here it was actually nice to be in room, even when aircon was running). As Platinum member some other hotels makes you "more important". Better upgrades and more soft things like fruit in the room and Voucher for drink is not only for beer or Cola - A G&T is possible at some other hotels. It was fine but not so high standard as, what I have got by other hotels :-) Most of the staff was very nice and kindly, but one was only at the hotel because it gives money and, it felt for me, it was not funny with guests. And it was not only one bad day.

Sean W. Solo - 30/07/2019 AccorHotels review
« Great stay in a quiet section of Mannheim »

It was a great, relaxing stay. The dining/bar area staff were very friendly and they were showing sports/racing on both TVs, which was a huge plus. The food and drink prices were on par with what you'd find at any nearby hotel. So, nothing was a surprise. The air conditioning worked extremely well, which helped with dealing with the extreme heat that weekend. Thanks for adding to the success of my first F1 race weekend.

Dieter K. Couples - 24/07/2019 AccorHotels review

Very happy with the service here and the staff are friendly. Very clean room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you for staying with us at Mercure Hotel Mannheim am Rathaus and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the positive remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Liliya B. Families - 16/07/2019 AccorHotels review
« Ms »

I stay for second time in this hotel and , I am as happy as I was the first time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. B., Thank you for staying with us at Mercure Hotel Mannheim am Rathaus and for taking the time to review your visit. It was our pleasure to have you as our guest again. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the very nice comment. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

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