Sofitel Munich Bayerpost 5 stars

Customer review rating (ALL Rating) 4.5/5 3,312 reviews

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Description

Hotel extras

  • Ideal for solo travellers, couples and families.

  • Listed hotel building with a modern touch

  • Unique suites in creative colors

  • The hotel is located next to the main train station and close to Marienplatz

  • Green Key Certification

Our accommodation(s)

Hotel location

Sofitel Munich Bayerpost

Bayerstrasse 12
80335 MUNICH
Germany

GPS:48.139495, 11.55678

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Your meetings and events

Room descriptions and layouts

26 

meeting rooms

From 1 to 800 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,312 reviews

TripAdvisor Rating  4.5/5  4,980 reviews

Certificate of excellence 2024

Very Good stay

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

You have very nice hotel Very helpful staff and friendly Specially Jana Berger Director of Front Office

Dear Mr. A., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. When guests like you take the time to write a review based on their visit at Sofitel Munich Bayerpost, we are particularly appreciative. Therefore, on a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you.” It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback on the staff and Ms. Berger in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Emiel van Dijk General Manager

Well located but very small rooms

Customer review rating 2.0/5

Simon Business - Confirmed reviews ALL

The rooms are too small, especially the bathrooms are too tight. You have to walk more than three minutes from the elevator to reach your room.

Bonjour Mr. S., Thank you very much for your visit and for taking the time to tell us about your experience at Sofitel Munich Bayerpost. We regret that your experience with your room did not meet your expectations; please allow us to express our sincerest apologies. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore, we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Emiel van Dijk General Manager

Massive disappointment

Customer review rating 0.5/5

Jd E. Solo - Confirmed reviews ALL

No spa, incorrect information wasting massive amounts of my time, hotel bar reserved for bankers only, woken at 8am by hammering and drilling. A disastrous, unpleasant, massively disappointing stay.

Bonjour Mr. E., I sincerely apologise for the disappointment and possible disruption caused by the renovation work, the aim of which is of course to offer an even more modern service with maximum convenience. We will of course endeavour to keep disruption to a minimum and complete the work quickly. I very much regret the inconvenience - and ask for your understanding for the measures. We will, of course, take your criticism regarding communication as an opportunity to scrutinise it again. However, please allow me to point out that we explicitly refer to the renovation work on all platforms and in the reservation confirmation, which our guests also confirm and expressly welcome. It would be nice if you would give us another chance, which I would ask you to do. I very much hope that we will be able to fully convince you of us and our service on your next visit. Yours sincerely, Emiel van Dijk General Manager

Delighted experience

Customer review rating 5.0/5

Vicjansam Families - Confirmed reviews ALL

We have booked 2 rooms as for our birthday present to our son and advance celebration of our wedding anniversary. Both rooms are complimentary upgraded and sparkled as well. We have so much delighted to experience once a lifetime to stay in a luxury hotel.

Bonjour Mr. M., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Emiel van Dijk General Manager

Excellent

Customer review rating 4.5/5

Nicos M. Business - Confirmed reviews ALL

I am still waiting the invoice of my stay. Can you please send it to me Many thanks

Bonjour Mr. M., Has the invoice arrived in the meantime? On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Emiel van Dijk General Manager

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Other web-users rate our hotel

  • 1,240 reviews 8.9/10 Location
  • 1,863 reviews 7.2/10 Room
  • 2,122 reviews 7.8/10 Service
  • 14 reviews 8.5/10 WiFi
  • 799 reviews 8.2/10 Breakfast
  • 600 reviews 8.6/10 Vibe
  • 462 reviews 6.4/10 Cleanliness
  • 422 reviews 7.5/10 Amenities

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