Hotel - Mercure Hotel Stuttgart City Center
Mercure Hotel Mercure Hotel

Mercure Hotel Stuttgart City Center

3.5/5 906 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 15  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:00 - 22:00
    • Opening hours : Week-end 11:00 - 22:00

Business services

  • 9 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ALLIANZ AG2 km / 1.24 mi DAIMLER AG10 km / 6.21 mi ERNST & YOUNG15 km / 9.32 mi IBM15 km / 9.32 mi PORSCHE AG5 km / 3.11 mi T-SYSTEMS DEBIS1.5 km / 0.93 mi
BEHR5 km / 3.11 mi DEKRA AG2.5 km / 1.55 mi GENO/GZ BANK0.3 km / 0.19 mi LBBW0.4 km / 0.25 mi PWC DT REVISIONS3.5 km / 2.17 mi

Congress centre

LIEDERHALLE3 km / 1.86 mi

Exhibition centre

FAIR GROUND15 km / 9.32 mi

Your meetings and events

Plenty of room for your ideas - and plenty of comfortable room for your guests. The generous events area at the VDR-certified Mercure Stuttgart City Center is suitable for business events and private functions for up to 200 people.All 6 modular rooms are air-conditioned and feature modern event technology including WIFI. The foyer and summer terrace provide the perfect setting for a refreshing coffee break. Plenty of natural light provides apleasant atmosphere. Our staff will ensure that your event is a success. You can rely on our professional support when planning and hosting your event or function.

Mercure Hotel Stuttgart City Center Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ANDREAS STIHL 22 m2 3 m 12 0 10 10 0
PORSCHE 23 m2 3 m 12 6 9 8 12
STUTTGART 28 m2 3 m 0 0 14 0 15
STEIFF 34 m2 3 m 20 10 13 12 18
MAERKLIN 36 m2 3 m 20 10 14 12 19
STIHL + PORSCHE 54 m2 3 m 20 18 16 18 0
STEIFF & MAERKLIN 72 m2 3 m 40 22 32 36 2
ROBERT BOSCH 86 m2 3 m 80 22 33 32 45
Robert Bosch - Porsche 155 m2 3 m 0 0 0 0 0
    • Screen
    • Flipchart
    • Soundproof
    • TV with VCR
    • Video camera
    • Audio and video equipment
    • Office
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 174 rooms

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 4,017 reviews

Our guest reviews for
Mercure Hotel Stuttgart City Center

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 906 reviews
Anonymous Friends - 10/06/2019 AccorHotels certified review
« Fantastic »

The service was very good ,breakfast, and the food tested very nice and l enjoyed my stay. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr O., Thank you for your great review about your stay at our hotel. We are glad that you enjoyed it and are looking forward to welcome you again very soon. Kind regards Désirée Bubeck

Gabriel Business - 07/06/2019 AccorHotels certified review
« Nice »

good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., We appreciate your great review about your stay at our hotel and we hope your next visit will be as pleasant as the previous one. Kind regards Désirée Bubeck

Vichai G. Business - 07/06/2019 AccorHotels certified review
« Very happy. Thank you. »

see above.

P. M. Business - 03/06/2019 AccorHotels certified review
« So-so. »

A bit expensive than others. A male staff was not that kind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., Thank you for taking time to write this review. Please allow instead of my colleague me to express my sincerest apologies. We strive to provide a superior service and give every customer a welcome feeling. Our front office manager will talk to him and to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. Kind regards Désirée Bubeck

Mustafa Business - 31/05/2019 AccorHotels certified review
« The receptionist guy was always negative and unhappy,different than other accor locations. I wanted to pay with another credit card,which I havr already used in the other accor locations, but he did not allow me to use it. »

It was a horrible experience for the first time in my life at a accor chain, because I have a trust problem, which i never had in the other accor hotels. I lost my own credit card and wanted to use my wife's card, which is quite normal and is done several times without any problem, butthe receptionist told me that I cannot use and even I should cancel my reservation if i have no cash. Is it the reason I am loyal to accor chain sinve more than three yeara that one guy just could break in a second?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr A., Thank you for taking the time to answer our survey about your stay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies that my colleague gave you an unfriendly feelig. That was not his opinion. We have a strict credit card handling. In our hotel we strive to give every customer a trust feeling. Therefore you just can pay with your own credit card. We appreciate that you paid your stay cash at our reception. Thank you again for sharing your concerns, and it is our hope that you understand our handling to give the security to each of our guests that their credit card details are safe at our hotel. We are looking forward to welcome you again. Kind regards Désirée Bubeck

Anonymous Couples - 28/05/2019 AccorHotels certified review
« Mr »

Good experience May I suggest on demand movies and also a small refrigerator in the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., Thank you so much for taking time to answer our survey and your proposals. We are able to offer you an upgrade to one of our privilege rooms at your next stay. They are on the backside of the hotel and you have a fridge inside, too. In the past we had movies on demand at the rooms, we will not have this in the future. But we have a fast wirless connection. Please ask for the handling at check in. We are looking forward to welcome you again very soon. Kind regards Désirée Bubeck

Toni Business - 26/05/2019 AccorHotels certified review
« Excelent Location + friendly staff »

Very good Location near Milaneo Shopping, good restaurants and easy access to the public transportation. The staff is another diferential, always ready to help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Désirée Bubeck

Martyn Families - 24/05/2019 AccorHotels certified review
« It was ok, I was only at the hotel for 9 hours and asleep for 6 »

It was ok, value for money I think is poor. Room was like student halls residence.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., Thank you for the review of our hotel. We are glad that you enjoyed your stay and hope to welcome you again vey soon. Kind regards Désirée Bubeck

Pedro R. Business - 22/05/2019 AccorHotels certified review
« Serviu o pretendido. »

Agradavel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Désirée Bubeck

Patrik Business - 20/05/2019 AccorHotels certified review
« Good Business hotel »

Clean rooms, very friendly service, convenient parking, location close to train stations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., Thank you for taking time to write this review after your stay at our hotel. We appreciate reading your great feedback about our staff and the clean rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Désirée Bubeck

Amit Business - 19/05/2019 AccorHotels certified review
« Very satisfied customer »

I love staying at Mercure City Center. It is convenient in terms of the distance to the main station. Great breakfast buffet. Excellent room and guest services. Highy recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., Thank you so much for your great review and you high recommendation. We are looking forward to welcome you again very soon. Kind regards Désirée Bubeck

Anonymous Friends - 14/05/2019 AccorHotels certified review
« Good location and pleasant hotel »

The stay was good and the hotel is in a great location. Breakfast choices were great. Coffee machine replenishment needs to be worked on. Bar service was slow at points.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs T., Thank you for taking time to answer our review. Our coffee station in the room is refilled daily. I am sorry that we missed your room one day; please allow me to express my sincerest apologies. I will share your hint with our service team. Thank you again for sharing your experience, and we are glad that you enjoyed the rest of your stay and we are looking forward to welcome you again very soon. Kind regards Désirée Bubeck

Vicky Friends - 14/05/2019 AccorHotels certified review

My room was clean, comfortable and quiet. Hotel well situated for the things that we wanted to do. The coffee machine worked but seemed to have a random fault. Coffee capsules were not automatically replenished, I had to ask for them.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs D., Thank you for taking time to answer our review. We will check the coffee maschine and will fix it if possible otherwise we will put an new one in the room. Thank you for this hint. Our coffee station in the room is refilled daily. I am sorry that we missed your room one day; please allow me to express my sincerest apologies. Thank you again for sharing your experience, and we are glad that you enjoyed the rest of your stay and we are looking forward to welcome you again very soon. Kind regards Désirée Bubeck

Anonymous Business - 12/05/2019 AccorHotels certified review
« Hotel fine, reception staff not customer focussed »

Hotel was clean and pleasant. I checked in online as I often do, but my documentation was not ready when I arrived late at night. I was also surprised that I was not able to charge drinks at the bar to my room on the first night, despite having checked in as previously. Rest of the stay was straightforward until check out. The staff member insisted on doing so in the way that was easiest for him. First I asked him to charge my bill to the card I had used at check-in, but he insisted I give him theocrat again because it would be easier. I then asked him to email me my bill as it would be easier for me, but he said it would actually be easier for him to print it out and hand it to me, so that is what he did. Unrelated but I was also disappointed not to be offered an upgraded room on this stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We checked all the online check ins for the day you arrived and we just got one. Maybe there was a technical problem so we did not reach your online check in. Thats why we had no creditcard guarantee for extras. I would like to apologize to you for the handling at check out. We will talk to the colleague from the night shift to maintain our usual very good service quality here. Please note that this handling was an exception to our normal practices, therefore I would like to offer you some extra le Club Accorhotels points if you agree. An upgrade was not possible because we were fully booked. We gladly offer our platinum le club Accorhotels member an upgrade to our privilege rooms if they are available. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to fulfil your expectation in the near future. Kind regards Désirée Bubeck

Business - 09/05/2019 TripAdvisor review
« Feel like in an IBIS »

definitly not the best place to go, felt like in an IBIS average hotel, was not welcome like a Gold Card member, even had to ask for my welcome drink , upgrade 0 and I got a stinky room!!! I clearly do not recommend this hotel except if they strongly renovate it and offer a real customer service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Laskri, Thank you for taking the time to tell us about your experience at our hotel. ibis is a great chain with their own advantages. There are a few differences betwenn our hotel and ibis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The drink voucher should be offered to you directly. We will talk about this with the colleagues at the reception, so that we can be sure that every knows the handling. Thank you again for for this feedback. We gladly offer a free upgrade if available, during you stay it was not possible because we were fully booked. Thank you again for for this review and please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to welcome you again at our hotel and that your next stay will to meet your expectations. Kind regards Désirée Bubeck

Anonymous Business - 06/05/2019 AccorHotels certified review
« OK but nothing special »

The stay as such was ok however I asked for a quiet room and although I got a room not at the main street side, it still was very noisy on the side where the gas station is.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs D., Thank you for taking time to answer our survey. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please ask for our privilege rooms at your next. They are on the other side. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Désirée Bubeck

Rick P. Friends - 05/05/2019 AccorHotels certified review

This is my 3rd stay and as usual the experience was great. The bartender is a great host.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., Thank you very much for your great review. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Désirée Bubeck

Samer A. Solo - 30/04/2019 AccorHotels certified review
« Nice stay in april »

Arrived late in the evening, front desk staff was very friendly and welcoming. Room was ready and pleasant. The rooms looks like they've had a refurbishment as they looked much better than my last visit to this hotel few years ago. Room was quite & bed was comfortable. Enough space to store your belongings and suitcase. Every day the room was spotless and clean. Housekeeping do a very good job. I asked them for an extra pillow and I was given it same day. Complimentary bottle of water in the room and tea/coffee station. Everyone was friendly and made me feel welcomed. Internet coverage and speed was good. Drinks at the bar was super expensive. €8 for a glass of wine from a bottle you can purchase for €3 at a store.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr A., Thank you so much for your great review. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Désirée Bubeck

Joanne A. Friends - 27/04/2019 AccorHotels certified review
« Fabulous short stay »

Friendly and helpful reception staff who provided us with rooms that suited our needs and ideas of events to attend Also joined the Accor group and was given a lovely breakfast on our last day Easter was also celebrated which was a nice touch

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs A., Thank you so much for wrting this great review. We are glad that you enjoyed your whole stay and your invited breakfast. We hope your next visit will be as pleasant as the previous one. Kind regards, Désirée Bubeck

Warren Friends - 27/04/2019 AccorHotels certified review
« A great quality hotel and service »

Staff were excellent to interact with and rooms comfortable. Good location to food shops and transport

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Désirée Bubeck

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