Hotel - Mercure Lourdes Impérial Hotel
Mercure Hotel Mercure Hotel

Mercure Lourdes Impérial Hotel

3.5/5 439 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

See all services

Hotel location

Companies and event centres nearby

Company

SEB2 km / 1.24 mi TOURNOT LOURDES2 km / 1.24 mi
SOCATA TARBES12 km / 7.46 mi

Congress centre

SANCTUARIES MEETING0.1 km / 0.06 mi

Exhibition centre

LOURDES EXH.CENTER0.1 km / 0.06 mi

Your meetings and events

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
COROLLE 65 m2 2 m 60 35 45 45 0
    • Screen
    • Flipchart
    • Soundproof
    • Audio and video equipment
    • Office
    • Day light
    • Overhead projector
    • Airconditioned meeting room
    • WIFI access

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 88 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 10 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Fax machine
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.3/5 AccorHotels Rating 1,081 reviews

Our guest reviews for
Mercure Lourdes Impérial Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 439 reviews
Fabian C. Families - 04/11/2019 Confirmed reviews AccorHotels
« Mr »

Excellent service . Enjoyed the dinner both nights

Dr C. E. L. Couples - 30/10/2019 Confirmed reviews AccorHotels
« Excellence!!! »

Superb service and very attentive friendly staff. Fantastic food.Comfortable clean rooms. Very helpful reception

Swan Families - 24/10/2019 Confirmed reviews AccorHotels
« basic hotel »

same dinner every day!

Rq Families - 15/10/2019 Confirmed reviews AccorHotels

Very welcoming and helpful staff. fantastic food - both breakfast and dinner were very impressive.

Anonymous Families - 02/10/2019 Confirmed reviews AccorHotels
« Good location and price »

The hotel location is very good and the price was also good as we booked in advance. Decent variety of foods included in breakfast. Generally friendly staff. It could do with some modernizing or more attention to detail when cleaning. Corridors smell of tobacco and need some fresh air.

Chris Families - 26/09/2019 Confirmed reviews AccorHotels
« Excellent hotel »

Kind staff and good rooms

Joan Couples - 08/09/2019 Confirmed reviews AccorHotels
« Returning Guests »

We always stay at your hotel every year. It is comfortable, convenient to the Grotto, lovely food and the reception staff are extremely friendly and helpful. This year as returning guests we got an upgraded room 302 on the third floor. It was spacious and very clean with all amenities. We will certainly return and thank you for making our stay a pleasant one.

Chris Couples - 04/09/2019 Confirmed reviews AccorHotels
« Not as expected »

Not parking spot available at the hotel. Room not properly cleaned (hairs, stains and bugs in bed) Bathroom kind of clean (hairs still sticked on the wall)

Kevin Couples - 03/09/2019 Confirmed reviews AccorHotels
« Great location »

The hotel is in a great location and the staff were extremely friendly the bed mattress was worn out and we had to put the shelf out of the wardrobe under it to keep my back straight. The property is very tired but the staff made us feel so welcome we hardly noticed. We stayed two nights and really enjoyed walking around the old town and the basilica and its grotto were amazing

Georges R. Families - 27/08/2019 Confirmed reviews AccorHotels

Great staff, friendly and helpful. Excellent location, walkingdistance to the grotto and shrine.

Tom C. Families - 13/08/2019 Confirmed reviews AccorHotels
« Lovely »

It was lovely and relaxed

Our hotel has responded to the review
Our hotel has responded to the review

Dear THOMAS C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lourdes Impérial. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Jon H. Families - 04/08/2019 Confirmed reviews AccorHotels
« First time in Lourdes »

The room was fine - all you would expect and accurately advertised. The receptionist couldn't do enough for us. Spoke really good English and helped us with the rear parking. Menu not ideal for fussy teenagers.

Michèle Business - 30/07/2019 Confirmed reviews AccorHotels
« Super! »

My clients really enjoyed their stay in your hotel. I appreciated very much the support and help from all the staff. I will definitely return and will not hesitate to recommend this hotel. For demi-pension it would be better to have a choice of two "plat du jour" for dinner.

Joan T. Friends - 28/07/2019 Confirmed reviews AccorHotels
« Great hotel and facilities in centre of Lourdes. »

Lovely big room and comfortable bed with large bathroom and small fridge. Also tea and coffee making facilities which for Brits is a bonus. Small balcony overlooking river and Sanctuary so great location. Great air conditioning in the summer heat. Had a lovely meal in restaurant last year too which was excellent. Definitely our hotel of choice here.

Anonymous Solo - 16/07/2019 Confirmed reviews AccorHotels
« Ok »

Good experience, room was a little to old with air condition doesn’t working much.

Michael Families - 19/06/2019 Confirmed reviews AccorHotels
« Comfortabel, relaxed and well placed in the city »

We found the hotel staff to be very welcoming and helpful. Location was great to be able to get to most paoints of interest on foot. Rooms comfortable, clean and have basic requirements for a good stay.

Mr J. Solo - 17/06/2019 Confirmed reviews AccorHotels
« excellent »

confortable...propre...reposant...parking accessible...

Chris L. Couples - 15/06/2019 Confirmed reviews AccorHotels
« Satisfactory stay »

Satisfactory stay. The rooms we booked were adjacent to each other overlooking the river - for which we are most grateful. The rooms were comfortable. The one negative was the slow service in the dining room - admittedly we did arrive late.

Couples - 01/06/2019 TripAdvisor review
« An Excellent Place to Stay »

We had three nights at the hotel and everything about it was perfect. The staff were very friendly and extremely helpful , the rooms and hotel spotlessly clean and tastefully decorated and the food was superb. I was there for my birthday and my partner arranged for a gateau to be made for me as a surprise This was ceremoniously brought to our table after we had eaten our main course with sparklers on the top of a fresh strawberry cake. It was delicious . The central location of the hotel, where we had a view of the river from the balcony of our room, meant that exploring Lourdes by foot was easy. The fact that the hotel has its own private car park was bonus too. Lourdes is a must for any visitor whether they are religious or not. We took part in the candlelight service and procession which is held every evening at 2100, and found it profoundly moving. A visit to the shrine and churches are a must All in all a very happy three days were spent there.

Mike A. M. Couples - 30/05/2019 Confirmed reviews AccorHotels
« Lovely staff, great breakfasts, and a wonderful location. »

The reception and dining staff were friendly and efficient. The best hotel that we have stayed in this year.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Le Club AccorHotels
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates