Hotel - Mercure Convention Center Ancol
Mercure Hotel Mercure Hotel

Mercure Convention Center Ancol

3.5/5 1,223 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Massage
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Outdoor tennis court
  • Beach and water sports
    • Boat excursions (Paying)
    • Jet skiing (Paying)
    • Sailing facilities (Paying)
    • Wind surfing facilities (Paying)
  • Other sports activities
    • Bicycles rental (Paying)
    • Billiards/Snooker (Paying)
    • Football
    • Jogging track
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 17 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

MANGGA DUA1 km / 0.62 mi
SUNDA KELAPA2 km / 1.24 mi

Exhibition and convention centre

JCC SENAYAN15 km / 9.32 mi

Exhibition centre

JI EXPO KEMAYORAN2 km / 1.24 mi

Your meetings and events

Mercure Convention Center offers MICE facilities with various size of extensive range of specialties, all with audiovisual equipment to accommodate corporate meetings, product launches, and incentive gatherings for all sizes.Mercure Convention Center's flagship venue, Krakatau Convention Hall can accommodate up to 2000 delegates, making it ideal for MICE (Meeting, Incentive, Convention, and Exhibition).

Mercure Convention Center Ancol Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
JAVA BALLROOM 520 m2 2 m 400 0 100 200 250
KRAKATAU CONVENTION HALL 1,100 m2 5 m 1200 0 300 600 750
PELANGI BALLROOM 520 m2 10 m 350 120 100 200 250
TELUK JAKARTA 415 m2 6 m 200 80 80 100 150
BATAVIA 1 55 m2 2 m 50 30 33 30 24
CAKRAWALA 269 m2 3 m 120 40 60 80 80
GOLDEN DRAGON 200 m2 2 m 70 30 40 30 100
KAHYANGAN 1 65 m2 2 m 80 20 30 40 40
KAHYANGAN 2 130 m2 2 m 160 60 60 80 80
PULAU BIDADARI 625 m2 9 m 400 120 100 250 400
PULAU NIRWANA 140 m2 2 m 100 50 60 70 80
PULAU PUTRI 1 110 m2 2 m 50 30 36 36 50
PULAU PUTRI 2 75 m2 2 m 30 20 25 20 20
PULAU SERIBU 100 m2 2 m 100 30 40 60 50
SEPA 1 20 m2 2 m 20 15 18 15 15
SEPA 2 10 m2 2 m 20 15 18 18 20
BATAVIA 2 50 m2 2 m 50 30 33 30 24
    • Screen
    • Flipchart
    • Audio and video equipment
    • Podium
    • WIFI access
    • Airconditioned meeting room
    • Hotel connected to conv. centre
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Wedding ceremony
    • Wedding co-ordinator
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 438 rooms

Our restaurants and bars

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See all our restaurants and bars
4.2/5 AccorHotels Rating 5,626 reviews

Our guest reviews for
Mercure Convention Center Ancol

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,223 reviews
Yohanes Families - 15/05/2019 AccorHotels certified review
« Good place for short family get away »

Thisnis the third time I stay inMercure ancol. My family had overall happy and pleasant staying in mercure. Things to improve is food taste. Overall really good experience.

R. Families - 15/05/2019 AccorHotels certified review
« Hotel quite nice, restaurant terrible service »

Room is ok, but for restaurant is terrible. useless having accor plus member, if apparently no discount for dinner buffet. WIll definitely not stay here again. And probably will not extend my accor plus membership.

Eko Solo - 14/05/2019 AccorHotels certified review
« comfort stay »

Stay for one night on the weekend, good experience, felt welcome during my stay, fast check in & check out, thanks for welcome snack and welcome drink. One thing maybe management can improve is the integrity of guest relation/staff for example when the staff offering to reserve table for breakfast in the next day, they should do what they say. I believe will be more good impressions from this little thing. Somehow the details become valuable in service industry. But overall its great hospitality, thank you mercure Ancol.

Willy Families - 09/05/2019 AccorHotels certified review
« Nice cozy stay inside Ancol »

Great location, fine room, good breakfast, friendly staff

Meylani T. Couples - 07/05/2019 AccorHotels certified review
« One complete package for relax and pleasure »

Staying overnight at mercure ancol is really amazing because we can get a good view of white and clean beach and also do exercise in the morning i have a little suggestion about breakfast that the taste should be proved

N. Families - 06/05/2019 AccorHotels certified review
« Not bad »

The room is neat clean and spacious but we could hear every sound from outside and other rooms. I was expecting the pool slide would be work but its under maintenance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. N., Thank you for the review of our hotel. We value guest feedback to learn from it and prevent future occurence. Please allow us to express our sincerest apology for your inconvenience. We take note on the sound proof of room. For info, we are on continuous progress to make our rooms have better sound proof, to improve the satisfacion of our guests. We thank you again for the feedback and we hope to see you again very soon for better and more enjoyable experience. Sincerely, Klara Elizabeth Resident Manager

Dwi H. Families - 06/05/2019 AccorHotels certified review
« Fun and happy »

Friendly service, clean rooms, good food, both traditional and international. Someday we will go back to Mercure hotel again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Dwi H., We very much appreciate your comments regarding your stay at the Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Klara Elizabeth Resident Manager

Amrie Families - 06/05/2019 AccorHotels certified review
« Fun place for my kids »

I love the pool but unfortunately the slides are under maintenance. Hopefully next time we can try it. It's kids friendly. I love that you have kids club and kids breakfast place. And our favourite menu for breakfast is beef bacon. Keep up with the good things!

Dandy Families - 05/05/2019 AccorHotels certified review
« Really had a good time staying at mercure »

Really satisfy with the children's facilities in the hotel. Would be great if more toys are provided In the children playground

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Dandy H. Handoko, Thank you so much for your amazing review regarding your stay at the Mercure Convention Center Ancol. We are truly happy that you and your family enjoyed the stay in our hotel. We shall forward this message to our team. Your review is a motivation for the team in providing best service to all guests. For information, we are being rewarded "Pelangi Award" for children friendly hotel, the only hotel in Indonesia. We make sure that our facilities can be enjoyed by all family members, both adults and children. If you don’t mind, it would be very honored that you could share your wonderful experience on TripAdvisor as well for other guest’s reference with the below link: https://www.tripadvisor.co.id/UserReviewEdit-g294229-d299599-Mercure_Convention_Center-Jakarta_Java.html We are looking forward to welcome you back someday with your lovely family and re-experience Mercure Ancol again. Regards, Klara Elizabeth Resident Manager

Alif P. Families - 05/05/2019 AccorHotels certified review
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Alif P., Thank you so much for your amazing review regarding your stay at the Mercure Convention Center Ancol. We are truly happy that you and your family enjoyed the stay in our hotel. We shall forward this message to our team. Your review is a motivation for the team in providing best service to all guests. If you don’t mind, it would be very honored for us that you could elaborate more on the details and share it on TripAdvisor as well for other guest’s reference with the below link: https://www.tripadvisor.co.id/UserReviewEdit-g294229-d299599-Mercure_Convention_Center-Jakarta_Java.html We are looking forward to welcome you back someday with your lovely family and re-experience Mercure Ancol again. Regards, Klara Elizabeth Resident Manager

Flx Families - 03/05/2019 AccorHotels certified review
« Nice hotel »

The hotel was nice and suitalbe for family vacation. But, the shower need to repaired.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Felix Andy T., We very much appreciate your comments regarding your stay at the Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take note also on shower issue in your room and follow up immediately by department concerned. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Klara Elizabeth Resident Manager

Fanni D. A. Families - 03/05/2019 AccorHotels certified review
« Amazing and wonderful Staycation »

It is good to be back again to Mercure Ancol Jakarta since my last visit 9 years ago. So many positive changes after renovated. The room more sophisticated, comfortable for our family especially My kids..the view...ocean view so relaxing...thanks for upgrading my room with ocean view balcony. The entertainment Room for Kids and Family are wonderful, My kids so happy with the Kids Club, spacious pool with entertaining stuff, but unfortunately the slide on the pool under maintenance, so My Kids can't use the slide...they wish the slide can operate soon and we will comeback here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Fanni D., Thank you so much for your amazing review regarding your stay at the Mercure Convention Center Ancol. We are truly happy that you and family enjoyed the stay in our hotel. We shall forward this message to our team. Your review is a motivation for the team in providing best service to all guests. It makes us proud also that you have noticed our full rooms renovation. The rooms are now modern with fresh design and chic furnitures. We take note also on slidder. As safety is our top concern, we make sure that it is maintained and followed up at all times. We truly hope that when you and family are coming back to Mercure Ancol, the sliider will be back in operation. We would like that this amazing review to be seen by others also. If you don’t mind, it would be very honored that you could share your wonderful experience on TripAdvisor as well for other guest’s reference with the below link: https://www.tripadvisor.co.id/UserReviewEdit-g294229-d299599-Mercure_Convention_Center-Jakarta_Java.html We are looking forward to welcome you back someday and re-experience Mercure Ancol again. Regards, Klara Elizabeth Resident Manager

Family - 01/05/2019 TripAdvisor review
« The hotel is strategically located on the edge of Ancol Beach »

Mercure Convention Center Ancol Hotel, is a hotel located in Ancol tourist area, close to Ancol Marina Beach, Eco Park, Atlantis Water Aventures Ancol etc. Enough with walking can reach many areas in Ancol. Comfortable residence with good service from hotel staff and good food. suitable for family stays or business matters

Our hotel has responded to the review
Our hotel has responded to the review

Dear Escape53356490274 Thank you so much for your time and sending us this 100% satisfaction through Tripadvisor. This is a motivation and clear reward for the team and we really appreciate you sharing this satisfaction to other travelers.. We are waiting for your next stay soon. Our best regards Sylvain General Manager

Diana Families - 30/04/2019 AccorHotels certified review
« always great »

i always love staying here. not only because of the property but also the staff and everything. just feels at home. love!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., Thank you so much for your amazing review regarding your stay at the Mercure Convention Center Ancol. We also thank you for your loyalty with Accor by being one of our Accor Plus Silver member. We are truly happy that you enjoyed the stay in our hotel. We shall forward this message to our team. Your review is a motivation for the team in providing best service to all guests. If you don’t mind, it would be very honored that you could share your wonderful experience on TripAdvisor as well for other guest’s reference with the below link: https://www.tripadvisor.co.id/UserReviewEdit-g294229-d299599-Mercure_Convention_Center-Jakarta_Java.html We are looking forward to welcome you back someday and re-experience Mercure Ancol again, your 2nd home in Jakarta. Regards, Klara Elizabeth Resident Manager

Nim Friends - 29/04/2019 AccorHotels certified review

Friendly good staff. But the room waa not clean. The bed and thw bathroom was really not clean. Clean room is very important when you stay at a hotel.

Adri R. S. Families - 29/04/2019 AccorHotels certified review
« Perfect Venue »

It's always a pleasure to stay at Mercure Convention Center Ancol All exceeding my expectations All the preparation before check in All check in process All the room setup All the Complimentary All the services All the staffs, Thank you All , you're always made us felt Special Couldn't say more Couldn't thank you enough You're all the heartist Thank you Mbak Isa , Thank You Mbak Ratih, and as always Thank You Mr Sylvain , you're the best person I've ever known amongst other Accor management And I would like to Congratulate You on Your Promotion, Accor hotels couldn't go wrong by Choosing you Thank you all Couldn't wait to book another stay at MCC

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Adri R S., Such an amazing review. We very much appreciate your comments regarding your stay at the Mercure Convention Center Ancol. I cc Pak Sylvain here to get his acknowledgment of your amazing review. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Isa and Ratih. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It would be perfect if you write this review also on Tripadvisor, to make it as reference for other guests about Mercure Ancol. We would appreciate it very much. For you to find it easily, please find below the link: https://www.tripadvisor.co.id/UserReviewEdit-g294229-d299599-Mercure_Convention_Center-Jakarta_Java.html Thank you again for your loyalty with Accor and by sharing your experience here. We hope your next visit will be as pleasant as the previous one. Sincerely, Klara Elizabeth Resident Manager

Yohanes Couples - 26/04/2019 AccorHotels certified review
« Great hotel located in nice Ancol beach avoiding Jakarta city traffic jam, close and easy access to Airport. »

Nice experience and we had good time with relaxing environment and a lot of restaurants or cafes available. Cable car, Fantasy World and other attractions are just in walking distance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Yohanes L., Thank you so much for your amazing review regarding your stay at the Mercure Convention Center Ancol. We agree with you that the hotel location is super strategic and perfect staycation for family who wish to stay in Jakarta without having to deal with the traffic jam. We are truly happy that you enjoyed the stay in our hotel. We shall forward this message to our team. Your review is a motivation for the team in providing best service to all guests. If you don’t mind, it would be very honored that you could share your wonderful experience on TripAdvisor as well for other guest’s reference with the below link: https://www.tripadvisor.co.id/UserReviewEdit-g294229-d299599-Mercure_Convention_Center-Jakarta_Java.html We are looking forward to welcome you back someday and re-experience Mercure Ancol again. Regards, Klara Elizabeth Resident Manager

Mr. G. B. Families - 26/04/2019 AccorHotels certified review
« Mr. George B. »

Compared to my last visit a few years ago this was a really nice stay with my family. We were given a Grand Deluxe room with good airconditioning and reasonable WIFI and a very large room. We enjoyed the pool area which was nice and also the breakfast which was really much better than expected. All the staff were extremely friendly and helpful and are a credit to Accor hotels. My last stay at an Accor hotel in Jakarta was the Ibis Budget Daan Mogot which was the worst experience I have ever had at an Accor Hotel, with a disgraceful room and awful service, it was terrible and I gave it a TripAdvisor review of 1 out of 5. However, for the Mercure Convention Center Ancol I plan to give it 5 out of 5 and to recommend visitors stay at this hotel when giving advice and recommendations on the TripAdvisor Indonesian Forum. This really is an excellent hotel and we had a wonderful stay. I wish to compliment certain members of staff who I found highly professional and exceptionally helpful during our stay: Ms. Dalilah at reception, Mr. Frans from Guest Relations, Mr. Fatkhul Lizam at the front desk, Mr. Sitka Alaska in the restaurant and Mr. Isa from housekeeping. These five staff members were outstanding.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. George B., Such a complete and amazing review. We very much appreciate your comments regarding your stay at the Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially the fantastic 5 whom you mentioned just now. I am sure that this feedback will serve as an encouragement to them and all of our staff as we strive to continuously improve the quality of our services. Happy that you noticed the full rooms renovation that we do. And we can't wait to read your wonderful review in TripAdvisor. I will share also the link below, to make it easier for you to find us: https://www.tripadvisor.co.id/UserReviewEdit-g294229-d299599-Mercure_Convention_Center-Jakarta_Java.html Thank you again for sharing your experience, and we hope your next visit with the family will be as pleasant as the previous one. Sincerely, Klara Elizabeth Resident Manager

Luciana Families - 24/04/2019 AccorHotels certified review
« 5-star staycation »

I always enjoy staying at MCC Ancol. The warmest welcome from the staff, the nice spacious room and the wifi connection—this is an important part — are the reasons for me n my family to come back to MCC Ancol.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Luciana R., Thank you so much for your amazing review regarding your stay at the Mercure Convention Center Ancol. We are truly happy that you enjoyed the stay in our hotel. We shall forward this message to our team. Your review is a motivation for the team in providing best service to all guests. If you don’t mind, it would be very honored that you could share your wonderful experience on TripAdvisor as well for other guest’s reference with the below link: https://www.tripadvisor.co.id/UserReviewEdit-g294229-d299599-Mercure_Convention_Center-Jakarta_Java.html We are looking forward to welcome you back someday with your family and re-experience Mercure Ancol again. Regards, Klara Elizabeth Resident Manager

Se… Families - 24/04/2019 AccorHotels certified review
« Memorable place to stay, my children say that this is their favorit place »

The children were very happy, they experienced the face painting, played in the kids' club room, pleasant swimming pool. But they quite disspointed with the slide since it was broken and nobody allowed to use the slide.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Sebastiane Y., We very much appreciate your comments regarding your stay at the Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would like to offer our apology for the pool slidder feedback. We are very concerned with the safety of all the slidder users. Therefore, once we find something below our saftey standard, we close and fix immediately. Unfortunately it doesn't meet you and your family expectation. We sincerely hope that mimo entertainment area, face painting, the pool and all other activities can boost the satisfaction of your children. Thank you again for sharing your experience, and we hope your next visit with your lovely family will be as pleasant as the previous one. Sincerely, Klara Elizabeth Resident Manager

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