Hotel - Mercure Stoller Zurich
Mercure Hotel Mercure Hotel

Mercure Stoller Zurich

4.0/5 767 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
  • Pets allowed 25  CHF
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 24h
    • Opening hours : Week-end 24h

Business services

  • 2 meeting room(s)
  • Web Corner on a Mac
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Hotel location

Companies and event centres nearby

Company

ACCENTURE1.5 km / 0.93 mi AVENTIS PHARMA4 km / 2.49 mi COLT TELECOM1.5 km / 0.93 mi EMIL FREY AG3 km / 1.86 mi HAL SOLUTIONS10 km / 6.21 mi IMPAQ1.2 km / 0.75 mi JULIUS BAR1.5 km / 0.93 mi KPMG FIDES PEAT4 km / 2.49 mi NEXUS TELECOM1.5 km / 0.93 mi SIEMENS1 km / 0.62 mi UBS1.5 km / 0.93 mi
ALCATEL LUCENT1 km / 0.62 mi CERTAS1 km / 0.62 mi ELECTROLUX1.2 km / 0.75 mi FIFA5 km / 3.11 mi HIS EUROPE LTD5 km / 3.11 mi INFOSYS0.5 km / 0.31 mi KPMG1 km / 0.62 mi MBT3 km / 1.86 mi SECUDE1 km / 0.62 mi SWISS LIFE3 km / 1 mi

Exhibition centre

MESSE ZURICH7 km / 4.35 mi ZURICH FAIR GROUND5.2 km / 3.23 mi

Your meetings and events

The superb organization, pleasant atmosphere and optimal solutions with attention to detail will make your seminars, conferences and business or private events at Mercure Stoller Zürich a success.

Mercure Stoller Zurich Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SAAL 36 m2 2 m 36 21 24 20 0
SALON 41 m2 2 m 39 21 30 16 0
    • Flipchart
    • Meeting room
    • Day light
    • WIFI access
    • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 80 rooms

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 1,513 reviews

Our guest reviews for
Mercure Stoller Zurich

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 767 reviews
Frequent_traveller_zurich Couples - 10/06/2019 AccorHotels certified review
« A cozy hotel with the best dining experience in town »

Check-in was smooth. We were upgraded to one of the Jr Suites to celebrate our special moments. The room was comfy and wifi speed was adequate. The bathroom was nice with a mini-Tv facing the tube, while you can watch TV when smoothing. A coffee machine was inside but the refill was not done next day. A fridge and safe were in place. Everything was fine and nicely furnished. The bed was comfortable. I would say the breakfast was the BEST in Zurich. The orange juice was freshly prepared with all sorts of fruits. We had a great variety including salmon and ham. The coffee was great too. The staff at restaurant was great and attentive. The order was quick too. The bar was chill too. We had the welcome drink there and we could choose whichever we like. The bartender was professional and with warm hospitality. Check out was smooth too. The hotel helped us to keep luggage so that we could check out and then came back later.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. SIU MAN N., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

Francois D. Business - 09/06/2019 AccorHotels certified review
« Good experience except for the receptionist in the morning »

Good room breakfast fine It would be nice if the lady at the reception in the morning were more friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you for taking the time to tell us about your experience at the Mercure Stoller Zurich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Werner Stoller Stoller Zürich AG

Eileen H. Couples - 04/06/2019 AccorHotels certified review
« Accommodation & staff »

accommodation was comfortable. and clean. the staff were very friendly and informative on highlights around the city. All in all a very pleasant stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Eileen H., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

Mark Couples - 04/06/2019 AccorHotels certified review
« good sized comfortable room »

We found the hotel to be conveniently located near the tram line from central station. The room was well appointed, very comfortable and quiet. A nice added touch was the the provision of a pod coffee machine in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mark W., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

Jc Solo - 04/06/2019 AccorHotels certified review
« Nice facilities, handy location »

Handy hotel spot to town quick tram ride to the center of Zurich. Nice rooms, friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jonathan C., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

David Friends - 04/06/2019 AccorHotels certified review
« Good stay »

A good experience staying at this hotel. The staff was friendly and the room was clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. David G., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

Shirley O. Couples - 02/06/2019 AccorHotels certified review
« Good service, and location. »

First we were puted in a very small room with a double. I rang the front desk, and indicated that I had booked a room with two single beds. The next day we were upgraded to large room with two beds. We were happy and thankful for the room. Thanks again for the upgraded and good service. The location is excellent as well

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Shirley O., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

Frank Solo - 02/06/2019 AccorHotels certified review
« Would stay there again »

Room ok, reception not very friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frank B., Thank you for taking the time to tell us about your experience at the Mercure Stoller Zurich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our rates are very competitive, a room price of CHF 69.-- ( 60/100 price/value by 115.--) is not realistic. The ibis budget at the Airport sells rooms at ca CHF 95.-- per night. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Werner Stoller Stoller Zürich AG

L. H. W. Friends - 02/06/2019 AccorHotels certified review
« Not my usual experience at Mercure »

Overall not satisfied... Seems very stingy both in room essential supply and breakfast... Only the front desk staff maintaining the service level I experienced at Accor group.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Hui W. L., Thank you for taking the time to tell us about your experience at the Mercure Stoller Zurich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our rates are very competitive a room price for two people of CHF 65.--/92.-- (50/100 price value by 130.--/185.--) is not realistic. The ibis budget at the airport sells room at ca CHF 98.--. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Werner Stoller Stoller Zürich AG

Friends getaway - 02/06/2019 TripAdvisor review
« Not my usual experience at Mercure »

Wonder a rationing policy in practice... For most of essential material at toilet, only enough for one person use, but we had two human beings in the room, & paid twin room fare... Breakfast (paid) quite fair & ordinary, not even compared to those complimentary at ibis styles... However, front desk were helpful... Thks to them, otherwise my rating would be lower

Hermie Couples - 01/06/2019 AccorHotels certified review
« An acceptable experience »

Room was adequate and roomy for a short stay. Well situated for trams and buses virtually outside the hotel. Would stay here again however there were a couple of issues that should be considered by older travellers. There is no assistance offered in carrying bags up a number of stairs from the reception to the lifts. Also with the shower over the bath accessing would certainly be a challenge with no railings to hold. Breakfast was expensive for the quality of the buffet offered. Accor members should be aware that no dining discounts are available at the restaurant, it was explained to us that the restaurant was franchised and therefore no discount applied???

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you for taking the time to tell us about your experience at the Mercure Stoller Zurich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Werner Stoller Stoller Zürich AG

TraffordTourist Solo travel - 30/05/2019 TripAdvisor review
« Highest standards maintained as always. »

Just returned from an enjoyable stay at The Mercure Stoller Hotel. This hotel is very centrally located in the centre of Zurich and serviced by the #3 tram which stops outside the hotel. The lake in Zurich is only minutes away by tram #2 as is the centre of the city. Staff are very friendly and most accommodating and are very knowledgeable and assist with any request and make the visitor always feel welcome.

Joe Friends - 29/05/2019 AccorHotels certified review
« Satisfied Birthday Weekend »

I love staying at Mercure Stoller, the room was quite and perfect, the bed comfy as well the bathroom perfectly equipped. Rainforest Shower, Shampoos and body lotion helps out when u have limited Hand-luggage space.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. J., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

Trafford T. Solo - 29/05/2019 AccorHotels certified review
« Perfect location in Zurich. »

Just enjoyed a pleasant stay in Mercure Stoller Hotel in Zurich. This hotel is very close to the centre of the city and is a served by the #3 tram from Zurich main station. Staff are most accommodating and pleasant and always make the guest fell welcome and appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Eamon F., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

Anonymous Couples - 28/05/2019 AccorHotels certified review
« Ok but noisy »

Our stay was ok but on the last night it was very noisy all night and next morning because of Chinese tourists who arrived after midnight who stayed next door was very loud and left their door opened while talking. We had to open come out to tell them to lower their voice and close the door.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you for taking the time to tell us about your experience at the Mercure Stoller Zurich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Werner Stoller Stoller Zürich AG

Bingo Solo - 28/05/2019 AccorHotels certified review
« Funky room with everything I needed »

I was able to get the single room which was perfect for what I needed. A desk, a fridge, a large single bed and a room with a bit of character for a reasonable price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

K Friends - 27/05/2019 AccorHotels certified review

The stay was generally nice. However, the hotel seemed to be overbooked and there were a lot of people at the lobby one morning. As a result, the staff was not able to pick up my call for room service, and I had to travel down to ask for help. It would be great if the bookings could be managed better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Ho Kei Katie C., Thank you for taking the time to tell us about your experience at the Mercure Stoller Zurich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Werner Stoller Stoller Zürich AG

Couples - 27/05/2019 TripAdvisor review
« 1st Visit to Zurich »

Staying at Mercure Stoller was great. Tram spot right out front, close to a COOP supermarket. Easy links to central station. Room was clean and tidy. Need to keep window shut, as the street noise can be a bit much. So if you want fresh air, you have to go outside and sit in the side walk café attached to the hotel. Again, shower over bath, and a big step up! Mattress is past its best, lump in the middle soft on the edges. over all good,

Varit H. Friends - 22/05/2019 AccorHotels certified review
« Short and convenient »

The location is good. Service is nice. I believe the points into my Le Club Accor are not correctly accumulated. Please recheck!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. We immediatly credited your account with CHF 579.--, sorry about the delay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

Rohit R. Solo - 21/05/2019 AccorHotels certified review
« Great experience »

I wrote to Accor group as well compliment the Mercure Stoller staff. Yvonne and Hector were very hospitable made sure I had a great stay at your hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

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