Mercure Canberra 4 stars

Customer review rating (ALL Rating) 4.3/5 2,166 reviews

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Description

Hotel extras

  • Centrally located, heritage listed hotel featuring all the comforts of the 21st century.

  • In hotel dining options with our Courtyard Restaurant and Olims Bar & Bistro

  • Meeting Space, Gym, Wifi, Onsite Parking available.

  • 10 minutes from the airport and close to public transport options.

  • Excellent service, 24-hour reception, and friendly atmosphere to feel at home.

Our accommodation(s)

Hotel location

Mercure Canberra

Corner of Ainslie, and Limestone Avenue
2612 BRADDON
Australia

GPS:-35.276066, 149.143494

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 180 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,166 reviews

TripAdvisor Rating  4.0/5  2,257 reviews

Certificate of excellence 2023

Great stay, great price

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

We were upgraded to a huge and comfortable suite. Secure parking and EV charger provided.

Dear William David S., Thank you for your positive review. We at Mercure Canberra are grateful for the time you took to provide us with your feedback. We take great pride in our commitment to providing excellent service and we are pleased to hear that your experience was very positive due to your spacious upgraded room and our parking facilities. We would like to thank you again for sharing your thoughts with us. Your review is incredibly valuable and helps us continue to improve the quality of our service. We look forward to seeing you again soon! Sincerely, Lukas Wilfling General Manager Mercure Canberra

good place to spend some time

Customer review rating 4.5/5

John T. Couples - Confirmed reviews ALL

good place to explore the area from, comfortable room, and easy access to sights in Canberra

Dear John T., Thank you for your positive review. We at Mercure Canberra are grateful for the time you took to provide us with your feedback. We take great pride in our commitment to providing excellent service and we are pleased to hear that your experience was positive due to your comfortable room and our central location. We would like to thank you again for sharing your thoughts with us. Your review is incredibly valuable and helps us continue to improve the quality of our service. We look forward to seeing you again soon! Sincerely, Lukas Wilfling General Manager Mercure Canberra

Great ambiance and service and conveniently located.

Customer review rating 4.5/5

Edward B. Families - Confirmed reviews ALL

Excellent all round. Very obliging staff

Dear Edward B., Thank you for your positive review. We at Mercure Canberra are grateful for the time you took to provide us with your feedback. We take great pride in our commitment to providing excellent service and we are pleased to hear that your experience was very positive due to our friendly staff and well-located property. We would like to thank you again for sharing your thoughts with us. Your review is incredibly valuable and helps us continue to improve the quality of our service. We look forward to seeing you again soon! Sincerely, Lukas Wilfling General Manager Mercure Canberra

Comfortable accomodation

Customer review rating 3.5/5

Elizabeth M. Couples - Confirmed reviews ALL

Our room was clean and comfortable and we were happy with our accomodation. As Accor members our booking in and checkout was very underwhelming. The Buffet breakfast is average but ok. We had dinner at Olims Bistro and were disappointed with the quality of the meal. We have stayed several times in the past 12 months or so and no complaints with the accomodation aspect but would be reluctant to try the bistro again.

Dear Elizabeth M., Thank you for your recent review of your stay at Mercure Canberra. We are sorry to hear that your experience with us was not up to the standards we strive to provide our guests. At Mercure Canberra, we take our commitment to providing a comfortable atmosphere very seriously and are dedicated to improving our services and amenities. We value customer feedback and appreciate your taking the time to share your thoughts with us. We hope that despite these negative experiences you will consider staying with us in the future for a more satisfying stay. Thank you again for taking the time to share your feedback, it is invaluable to our team as we continue to strive for excellence in all areas of service. Sincerely, Lukas Wilfling General Manager Mercure Canberra

Well location onsite Breakfast could have been better

Customer review rating 3.0/5

Mel Couples - Confirmed reviews ALL

Close location to shopping centre. Disappointed with breakfast as coffee machine was not working and needed to wait for another machine which took awhile. The carpet in the room had a few dark stains. The bed was comfortable and the bathroom excellent shower space and water pressure

Dear Melissa H., Thank you for your recent review of your stay at Mercure Canberra. We are sorry to hear that your experience with us was not up to the standards we strive to provide our guests. At Mercure Canberra, we take our commitment to providing a comfortable atmosphere very seriously and are dedicated to improving our services and amenities. We value customer feedback and appreciate your taking the time to share your thoughts with us. We hope that despite these negative experiences you will consider staying with us in the future for a more satisfying stay. Thank you again for taking the time to share your feedback, it is invaluable to our team as we continue to strive for excellence in all areas of service. Sincerely, Lukas Wilfling General Manager Mercure Canberra

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Other web-users rate our hotel

  • 714 reviews 9.1/10 Location
  • 1,372 reviews 7.3/10 Room
  • 1,082 reviews 8.7/10 Service
  • 29 reviews 2.2/10 WiFi
  • 430 reviews 7.1/10 Cleanliness
  • 392 reviews 7.4/10 Breakfast
  • 17 reviews 1.8/10 Wellness Area

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