Hotel - Mercure Luxeuil Les Bains Hexagone Hotel
Mercure Hotel Mercure Hotel

Mercure Luxeuil Les Bains Hexagone Hotel

3.5/5 230 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Porter

Leisure and activities

  • Fitness centre  (Nearby)
  • Well-being  (Nearby)
    • Massage (Nearby)
    • Tanning salon (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycles rental
    • Bike rack facilities (Paying)
    • Archery (Nearby)
    • Athletics stadium (Nearby)
    • Boules/petanque (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19.00-22.00
    • Opening hours : Week-end 19.00-22.00

Business services

  • 2 meeting room(s)
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Hotel location

Companies and event centres nearby

Company

ANDRE BAZIN BREUCHE4 km / 2.49 mi CARPENTER LUXEUIL2 km / 1.24 mi DELAGRAVE FROIDECON7 km / 4.35 mi ISOROY LURE15 km / 9.32 mi LUFKIN FRANCE8 km / 4.97 mi SAONOISE CONTREPLAQ10 km / 6.21 mi SEB INTERNAT FAUCOG15 km / 9.32 mi VETOQUINOL MAGNY17 km / 10.56 mi
BASE AERIENNE4 km / 2.49 mi CHAINE THERMALE0.4 km / 0.25 mi DUMESTE LUXEUIL3 km / 1.86 mi JOHNSON CONTROLS16 km / 9.94 mi PARISOT MEUBLES12 km / 7.46 mi SCIERIE GENET3 km / 1.86 mi SOPROFEN FROIDECONC5 km / 3.11 mi

Exhibition centre

BELFORT55 km / 34.18 mi BESANCON80 km / 49.71 mi EPINAL55 km / 34.18 mi

Your meetings and events

With its 2 meeting rooms with Wi-Fi access and natural light, our hotel can accommodate up to 120 people. Our rooms are all equipped with the latest technology and are ideal for all types of meetings.

Mercure Luxeuil Les Bains Hexagone Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ADLER 35 m2 2 m 25 12 15 18 20
COLOMBAN 130 m2 2 m 100 40 50 50 60
    • WIFI access

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Choose from the different room categories available: Standard Room, Superior Room overlooking the garden or Privilege Room offering a wider range of services.

  • 50 rooms
  • 18 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 1 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Baby bed
    • Minibar
    • RJ 45 outlet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.1/5 AccorHotels Rating 838 reviews

Our guest reviews for
Mercure Luxeuil Les Bains Hexagone Hotel

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating 230 reviews
Jason Business - 22/07/2019 AccorHotels review
« ok »

A little frustrated that the staff present have very little understanding of English. The previous staff were very good at assisting myself and my team who stay there regularly.

Ronald Couples - 06/05/2019 AccorHotels review
« Room has to be renovated »

We have had better rooms in the same hotel. It was not possible to have side tables next to each bed, because the lamps were mounted just above the bed, instead of aside of the bed. Therefore we had turned the beds 90 degrees and put a side table in front of the door. One of the side tables missed pieces and there were stains on the carpet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RONALD V., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Luxeuil-les-Bains Hexagone. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Next time instead of broken the bed and make this type of complain please call the reception to change the room this could be the better solution. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Business - 18/02/2019 AccorHotels review
« HOTEL PLUS QUE CORRECT »

HOTEL CORRECT BONNE LITERIE PETIT DEJEUNER LIMITE PAS ASSEZ DE CHOIX ET CERTAINS PLATS CHAUDS ETAIENT TIEDASSES ET PEU APPETISSANTS

Our hotel has responded to the review
Our hotel has responded to the review

Madame/Monsieur L., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Hôtel Mercure Luxeuil-les-Bains Hexagone. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Mercure sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux n’hésitez pas à nous solliciter pendant votre séjour ou au moment de votre départ. je souhaiterais avoir votre avis et reste a votre disposition pour en parler. Vous pouvez me contacter par mail au h5… ou par téléphone au 03…. Soyez assurée que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Emmanuel MINETTE Directeur

Fran Business - 17/01/2019 AccorHotels review
« Consistent »

Always welcoming

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRANCIS M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Luxeuil-les-Bains Hexagone. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuel MINETTE Directeur

Business - 24/11/2018 TripAdvisor review
« Dust& horrible food and service »

Old hotel, room not properly clean (old moquette full of dust) The pepersonnel is not enough to take care of the incoming guests and their needs/requests. Terrible food at the restaurant and for the breakfast . In that area there is not too much choice.

Richard T. Couples - 03/10/2018 AccorHotels review
« Nothing special but not poor either »

Outside the hotel looked run down and inside it was just about ok. The room was okay and we were pleased that the room heater worked. Overall just about okay.

O H. Families - 05/07/2018 AccorHotels review
« Satisfactory; personnel very helpful. »

Comfortable - even though the room was rather compact.

Alessandro C. Business - 02/07/2018 AccorHotels review
« Wonderful Stay in Luxeuil Les BAINS @ Hexagone Mercure for more than 1 month (March/June) »

People at the reception and at the brasserie/restaurant, Gregory, Amelie and Johana were impressively kind and always with a positive attitude vs the customers. It was really a friendly environment with very professional people

V. B. Couples - 11/06/2018 AccorHotels review

Good location, friendly personnel but capacity (n°people) too low for a fully booked hotel (Les 3 Ballons)

D. Couples - 03/06/2018 AccorHotels review
« On the edge »

We had not made a reservation. We received a 'superior' room at a higher rate. It was not explained why. The room was on the quiet side of the hotel, most remote from elevators and stairways on the ground floor. The room was warm, there was no air conditioning and as it was on ground floor, we could not sleep with the window open. So it was a really warm (and humid) night. The quality of the WiFi was poor (most remote room on the ground floor). The breakfast was ok.

Jeuissen Couples - 11/05/2018 AccorHotels review
« Genial »

Personnel pro servible. Chambre impeccable. Dinr prft

Couples - 05/04/2018 TripAdvisor review
« Stay Away »

We booked a premium room. On arrival this room wasn't ready and nobody off the personel was really intrested to make this room ready. So they gave us the smallest rooom they could find. After complaining they would give us 5 euo as this was to them the difference in price. The next morning we had the complain again and then they would see there mistake and offered us a decent copensation. The staff at hotel couldn't care less. teribble hotel

Anonymous Business - 10/03/2018 AccorHotels review

Nickel

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur K., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Luxeuil-les-Bains Hexagone. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Emmanuel MINETTE Directeur

Anonymous Couples - 28/11/2017 AccorHotels review

Room was clean, but shower water remained long time in the shower cabin and came nearly over the edge, room 102. Late evening dooropening hour was perfect for us. Breakfast was OK, except for the baquet it tasted like it was from Sunday morning instead of fresh. Staff was very friendly.

Groupon Couples - 03/10/2017 AccorHotels review
« CORRECT »

HOTEL TOUT A FAIT CORRECT PERSONNEL PROFESSIONNEL

Lee P. Solo - 31/08/2017 AccorHotels review
« Tranquility and professional welcoming competence of staff »

I was very pleased to be a quest in this hotel. In particular the staff were very professional and helpful. I had booked an evening meal which upon on arrival discovered did not have a vegetarian option. Fortunately the staff were willing and kind enough to modify their menu options to formulate a vegetarian supper for me. I would also recommend the hotels suburban location as it provides pleasant opportunities for an evening walk after supper.

Traveller Families - 03/08/2017 AccorHotels review
« solid »

good hotel, room a bit narrow and the matrass of the bed a bit very soft, bathroom was very good, all working well, good breakfast, nice brasserie for dinner as well as bar

Anonymous Business - 27/07/2017 AccorHotels review
« No shower curtain, non smoking room was very smoky, got wrong room type »

The rooms are old but that's OK for me, what is not good is missing shower curtains. I was really disappointed that you do not enforce a no smoking rule. Your receptioninst told me this happens all the time. This is not acceptable I think. I have Asthma and it is really bad when this happens. I was out in a Twin bed but at least there was a solution. Also why no Cappuccino at breakfast?? Your Nespresso machine has a milk steamer just staff needs 5 minutes training.

Anonymous Couples - 20/04/2017 AccorHotels review

Super hotel

Anonymous Families - 25/01/2017 AccorHotels review

Staff are good and helpful but facilities like showers need to be maintained regularly ( shower base leeks badly and lots of towels are used to keep floor dry )the other room had no shower curtain over bath , it is in your interest to help keeping floors dry !!! Wash Basins are often blocked ( every stay we encounter the same problem).The door of the room could not lock but was attended to when reported.

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