Hotel - Sofitel Luxembourg Le Grand Ducal
Sofitel Hotel Sofitel Hotel

Sofitel Luxembourg Le Grand Ducal Hotel

4.5/5 1,835 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • FINDEL INTL AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ALL FUNDS BANK0 km / 0 mi ARCELOR MITTAL0.2 km / 0.12 mi BANQUE COM. PLAC.0.6 km / 0.37 mi BBH0.2 km / 0.12 mi BOSCH5.4 km / 3.36 mi DE BEERS0.9 km / 0.56 mi EUROPE INSTITUTION3.5 km / 2.17 mi FOYER ASSURANCES10 km / 6.21 mi HSBC1.5 km / 0.93 mi KPMG2.5 km / 1.55 mi MERRILL LYNCH1.3 km / 0.81 mi PAUL WURTH1.8 km / 1.12 mi PWC3 km / 1.86 mi
AON3.3 km / 2.05 mi BANK OF BERMUDA SA2.7 km / 1.68 mi BANQUE FORTUNA0.5 km / 0.31 mi BNP PARIS2 km / 1.24 mi CREDIT SUISSE1.6 km / 0.99 mi DEXIA1.8 km / 1.12 mi FORTIS7.2 km / 4.47 mi FUJITSU SIEMENS2.4 km / 1.49 mi JP MORGAN7.3 km / 4.54 mi MCKINSEY1.77 km / 1.1 mi NORDEA4.8 km / 2.98 mi PICTET2.1 km / 1.3 mi SOCIETE GENERALE1 km / 1 mi

Exhibition centre

LUXEXPO6 km / 4 mi

Your meetings and events

With natural light and valley views the Prestige Suite transforms into an Executive Board Meeting Room. This can host up to 14 guests for an intimate Luxembourg meeting with convenient access to two bedrooms and a lounge along with the meeting area.An InspiredMeetings concierge will organize state of the art audiovisual technology and custom catering for gourmet working lunches and coffee breaks. Hold a celebration or other Luxembourg event in three private dining rooms for up to eight guests.A central location near leading companies government institutions airport and train station makes this 5-star hotel an inspired choice for cousu main business events in Luxembourg.

Sofitel Luxembourg Le Grand Ducal Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Salon Privatif 25 m2 3 m 0 10 12 12 14
Bubbles 90 m2 3 m 40 20 40 24 0
Salle Panoramique 90 m2 3 m 60 28 18 18 50
Bar l'Observatoire 225 m2 3 m 0 0 0 0 0
    • Flipchart
    • Audio and video equipment
    • Lectern
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

All rooms have the Sofitel 'MyBed' for unrivalled sleeping comfort and artistic decors in natural pastel shades. High-speed Internet, wifi access, i-Pod connections, laptop-sized safe, Plasma TV, minibar and 24-hour room service.

  • 128 rooms
  • 128 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Microwave in room
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating 5,608 reviews

Our guest reviews for
Sofitel Luxembourg Le Grand Ducal

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,835 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Siegfried C. Business - 14/08/2019 AccorHotels review
« Perfect location »

Very nice hotel with excellent service in the city center of Luxembourg. Walking distance to the 'grund' , the old city center of Luxembourg. Very modern and comfortable rooms. Amazing panoramic view from the bar on the city. I was there for a business trip and would definitely choose this hotel again next time.

Christopher K. Solo - 13/08/2019 AccorHotels review
« Very enjoyable »

You have a friendly, very welcoming and super efficient staff who go the extra mile. Nothing was too much trouble. Good location and lovely bedroom.

Dc Couples - 12/08/2019 AccorHotels review
« Bad booking experience but wonderful stay »

I booked on Accor's website, which advertises "the lowest price guaranteed" - two weeks after I booked, the price on the same website had dropped to 50 € less! After I complained to the hotel, they said they could offer me a 30 € discount; after arguing, it escalated to the manager who agreed to repay me the 50 € difference. Eventually, they did reimburse me... 30 €. Once at the hotel though, we were upgraded to a suite and had a little present in the room - that definitely made up for the price difference. Overall our stay was lovely, with very efficient staff and great food. We would return without a doubt!

Relaxing L. Solo - 12/08/2019 AccorHotels review
« Good stay; great location »

A good stay with courtesy and helpful service. A few service oddities: one small soap in the bathroom and nothing in the shower (seems more 4 star than 5 star not to have the 2nd bar in the shower), service at breakfast friendly and some nice touches (like pouring the fresh orange juice at the table) but I can understand why some find it slow as you can sit 5 minutes after being seated before being served, but the greatest oddity and upset: one size of bathrobe (Large) that did not fit me (I'm a 42) and told by housekeeping that is the only size in the hotel! --first and only time at Sofitel and any hotel in the world where the bathroom has been too small to wrap around me. I noticed there were quite a few men larger than me at breakfast (and a few women, too), so I know that the bathrobe did not fit them. Housekeeping did promise me a larger bathrobe next stay, but I wonder if that would really happen! Turndown was consistant and at the right time each night (has not always been my experience, but they got it right!) Housekeeping in the room was great and nothing ever missed. Great all around except for needing to ask for a 2nd bar of soap and the bathrobe.

Puneet B. Families - 09/08/2019 AccorHotels review
« Pleasant Stay - Home away Home »

Support I received from Ms. Brita Homman was great when my family incl me were in an extreme pressure and stress.

Tania Business - 07/08/2019 AccorHotels review
« Very attentive staff and comfortable stay »

Very positive experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tania, We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback and to know that you most enjoyed our staff attentiveness and a restful stay with us. Rest assured, we will share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens General Manager

Anonymous Business - 07/08/2019 AccorHotels review
« Location great - short walk into centre »

Very comfortable hotel and nice rooms . Breakfast was a bit confusing as to what items were included in which priced breakfast, as it was all self service.

Kevin Business - 06/08/2019 AccorHotels review
« Pleasant place to stay - comfortable rooms and professional staff. »

A flying visit, the bed was very comfortable, the shower was had great pressure and the rooms were kept tidy and clean. Staff were very professional I would stay again.

Peter H. Solo - 05/08/2019 AccorHotels review
« Plush, welcoming, and great cocktails »

Lovely room, very friendly reception, and great cocktail bar and view

Peter Solo - 05/08/2019 AccorHotels review
« Good and bad »

The check in experience was very good,as soon as you walked into the lobby staff asked if you needed any assistance with the luggage Check in process was very friendly, great staff andI was in my room within 5 to 10 minutes. The biggest let down was the upstairs bar area, used this on three separate occassions and every time I was there the service was terrible, basically did not offer any service,the manger of this area should hang their head in shame as staff are clearly not trained well. The staff are more interested in talking amongst themselves opposed to serving paying customers.The first breakfast was a disaster,staff took away all of my unfinished things,my coffee and toast,this occured whilst I went back to get some fruit.The second breakfast,I did see some improvement. Overall the staff on level 8 ,bar area especially and to a lesser degree in the breakfast area as very unfriendly, nearly arrogant. This experience spoilt my visit to this hotel.

H W. Couples - 05/08/2019 AccorHotels review

very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear h w., Thank you for taking of your time to give us such a recommendation following your experience at Sofitel Luxembourg Le Grand Ducal and Mu Luxembourg. It is always a pleasure to receive positive feedback and to know that throughout your stay with us, our services and facilities continuously met your expectations. Rest assured, we will share your warm feedback with all of our ambassadors and thank you again for sharing your experience. We hope to have the pleasure of welcoming you again in the near future. Sincerely, Fernando López Lens General Manager

Anonymous Business - 02/08/2019 AccorHotels review
« Disappointing for a 5 star »

Hotel in need of upgrade and investment, mediocre breakfast and service

D. Families - 01/08/2019 AccorHotels review
« friendly, comfortable, clean & modern »

friendly staff, spacious comfortable room, clean & modern facilities, great breakfast and good location

Pranav T. Business - 30/07/2019 AccorHotels review
« Great hotel for a luxurious business stay »

Very comfortable stay with great breakfast and dining options. Staff is also very courteous and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pranav T., We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jacou Naway Front Office Manager

Anonymous Business - 29/07/2019 AccorHotels review
« Comfortable »

Very comfortable stay, good service with good facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nina J., We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jacou Naway Reception Manager

Christian Families - 26/07/2019 AccorHotels review
« Nice hôtel with friendly staff »

Nice rooms. Very friendly staff. Great restaurant & breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christian S., We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jacou Naway Reception Manager

Matthew C. Couples - 25/07/2019 AccorHotels review
« Very pleasant indeed. »

Every member of staff were extremely nice and very welcoming. Also extremely helpful. The hotel is in an excellent location. The bar and restaurant staff were very nice (although we did have to ask for some bar nibbles despite other guests being just given them). The room was lovely with every amenity although it's odd to have the toilet a distance away from a sink. Makes turning off the light and using the door handle rather unsanitary. You have a wonderful hotel in a beautiful city and we thoroughly enjoyed out two nights with you. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alison C., We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jacou Naway Reception Manager

Anonymous Solo - 25/07/2019 AccorHotels review
« Friendly staff and clean, stylish, spacious room »

The front desk clerk at checkin was very helpful in literally mapping my day. Everyone was friendly and responsive, which made for a pleasant stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yvonne H., We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jacou Naway Reception Manager

Dorthe S. Friends - 24/07/2019 AccorHotels review
« I loved my stay. »

I liked the room very much. Very nice breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dorthe S., We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jacou Naway Reception Manager

Nadia Solo - 23/07/2019 AccorHotels review
« SMILE WARM WELCOME BEAUTIFUL ROOMS »

A FEELING OF BEING TAKEN CARE OF I FELT WELCOME

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nadia, We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jacou Naway Reception Manager

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