Hotel - Novotel Luxembourg Centre
Novotel Hotel Novotel Hotel

Novotel Luxembourg Centre Hotel

4.0/5 1,289 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00 - 23:59
    • Opening hours : Week-end 00:00 - 23:59

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

AON3.3 km / 2.05 mi BANK OF BERMUDA SA2.7 km / 1.68 mi BANQUE FORTUNA0.5 km / 0.31 mi DE BEERS0.9 km / 0.56 mi FORTIS BANQUE0.9 km / 0.56 mi FUJITSU SIEMENS2.4 km / 1.49 mi MERRYLL LYNCH1.3 km / 0.81 mi
ARCELOR MITTAL0.9 km / 0.56 mi BANQUE DE COMMERCE0.6 km / 0.37 mi BOSCH5.4 km / 3.36 mi DEXIA BANQUE INTL2.49 km / 1.55 mi FOYER ASSURANCES10 km / 6.21 mi JP MORGAN7.3 km / 4.54 mi PAUL WURTH1.8 km / 1.12 mi

Exhibition centre

LUXEXPO6.5 km / 4.04 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Luxembourg Centre Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
INNOVATION 40 m2 2 m 20 14 12 10 0
CONFIANCE 1+2 44 m2 2 m 25 16 16 16 0
EUREKA 55 m2 2 m 30 18 18 20 0
PASSION 120 m2 2 m 100 46 36 60 56
    • Screen
    • Flipchart
    • Soundproof
    • TV with VCR
    • Meeting room
    • Audio and video equipment
    • Lectern
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 150 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 150 family rooms
  • 12 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 4,556 reviews

Our guest reviews for
Novotel Luxembourg Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,289 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Chris Business - 12/09/2019 AccorHotels review
« Efficient business hotel »

I really appreciated the early check in / quick check out, and great service at the front desk. The restaurant also surpassed my expectations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris, Thank you for taking the time to post your review. It is a delight to know that you had such a lovely time with us at Novotel Luxembourg Centre. We are proud of our high standards of service as well as the quality international cuisine we serve at our restaurant, so your positive feedback is truly rewarding. We hope to see you again in the future. Kind regards, André Pêcheur, General Manager

An Families - 08/09/2019 AccorHotels review
« A welcoming hotel in a quaint city »

I'd researched the hotel in advanced and knew it was child friendly, which it was. It had only a couple of child entertainment options, but they were enough to keep the kids happy. The gym had a great balance of equipment (cardio, weights and core) and it was brilliant that it was open 24/7. The staff were all very friendly and welcoming and we genuinely enjoyed our stay. We only had one issue with towels on arrival not being clean, but other than that I'd recommend the hotel to anyone who doesn't want to be in the main centre, but not be too far away from some of the key sites. Transportation nearby is good and we caught a bus to the airport, which only took 25 minutes. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear An, Thank you for taking the time to share your feedback regarding your stay at Hotel Novotel Luxembourg Centre. We are glad that you had a pleasant stay and delighted to hear that you enjoyed our friendly service. Our team members always go out of their way to ensure they deliver the best service possible and your comments will encourage them to continue with their efforts! We also appreciate your comments regarding our convenient location nearby public transport and the airport; indeed, we are lucky to have a situation so ideal for exploring all that Luxembourg City has to offer. We have also taken note of your comments regarding the towels and handed them to the housekeeping manager, we apologise for the inconvenience. Nevertheless, we are pleased that most aspects of your room met your expectations. We would love to have you return in the future. Kind regards, André Pêcheur, General Manager

Caroline G. Families - 07/09/2019 AccorHotels review
« We thoroughly enjoyed our stay »

The staff were really helpful and professional. It was excellent value with the complimentary upgrade. The hotel is well situated for exploring the city with easy access to the airport and public transport if needed. Our room was very clean and comfortable and recently refurbished - only one slight niggle - for hygiene purposes a wash basin in the separate toilet would have been preferred. We would happily stay here again and recommend it to friends and family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Caroline, Thank you for taking the time to write this review. We are glad that you had a pleasant stay and delighted to hear that you enjoyed your upgrade and our friendly service. Our team members always go out of their way to ensure they deliver the best service possible and your comments will encourage them to continue with their efforts! We also appreciate your comments regarding our convenient location nearby public transport and the airport; indeed, we are lucky to have a situation so ideal for exploring all that Luxembourg City has to offer. We have also taken note of your comments regarding the toilets and will keep them in mind for future improvements. Nevertheless, we are pleased that most aspects of your room met your expectations. We would love to have you return in the future. Kind regards, André Pêcheur, General Manager

John H. Business - 06/09/2019 AccorHotels review
« Nice comfortable hotel, friendly and helpful staff »

Stayed for 3 nights. The room was very comfortable and quiet. Food at the bar was good. Staff were helpful and facilitated requests. The only minor negative comment is that the cups in the room were right handed and not comfortable for left handed people.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, Thank you for sharing your review. It was a pleasure to receive this appraisal of your stay with us at Novotel Luxembourg Centre. Thank you for your kind words and favorable rating. I’m sure the entire team enjoyed catering to your needs as much as you enjoyed your stay. We have taken note of your feedback for future improvement. We hope to welcome you back again in the future. Kind regards, André Pêcheur, General Manager

Phil Couples - 03/09/2019 AccorHotels review
« Very pleasant »

Very pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phil, Thank you for posting this kind review. It’s very rewarding that you had a lovely stay and that we have exceeded your expectations. We hope to see you again in the future. Kind regards, André Pêcheur, General Manager

Business - 03/09/2019 TripAdvisor review
« Business Stay in Luxembourg »

Very nice, large and clean room - Hotel well located for business meetings and close to the centre of the city, easily reachable. The breakfast was rather expensive for a standard buffet though. I would definitely consider it again for a future business stay in Luwembourg.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jonathan, Thank you for taking the time to share your feedback and review of Novotel Luxembourg Centre. We do our best to ensure that guests feel comfortable and it is very rewarding to read that you enjoyed your stay. We are delighted you found our location so convenient and appreciated our high standards. We are also pleased to know that your spacious room was to your liking. Our dedicated team members strive to ensure that each of our guests has an enjoyable stay, so your positive feedback is truly rewarding. Regarding our breakfast, we also offer and express breakfast at 10€, including vinoisseries à volonté, fresh fruits, coffee or tea and juice. We look forward to welcoming you back in the future. Kind regards, André Pêcheur, General Manager

Lino Families - 02/09/2019 AccorHotels review
« Excellent stay »

Very clean hotel, very kind personnel and excellent position. Also the breakfast was very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lino, Thank you for sharing your kind review about your stay at Novotel Luxembourg Centre. We are thrilled that everything was to your satisfaction. We do take great pride in our facilities and the high level of personal service we offer, and we appreciate your acknowledgement of this. It is also a pleasure to know that you were able to start your day off perfectly with our tasty and varied breakfast buffet as well as to know that you enjoyed our convenient location. Thank you again; we look forward to welcoming you back for yet another fabulous stay. Kind regards, André Pêcheur, General Manager

Mathieu Business - 01/09/2019 AccorHotels review
« Very pleasant staying »

The hotel is calm, well located and renovated rooms are comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mathieu, Thank you for taking the time to post your review of Novotel Luxembourg Centre. We are pleased your experience was good and you appreciated the comfort of our rooms. It's great to know that our location was convenient for you. We hope to see you again in the future. Kind regards, André Pêcheur, General Manager

Matteo Business - 30/08/2019 AccorHotels review
« Wonderful »

The hotel looks new and with a modern style. The room was also looking new and it was wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matteo, Thank you for such a positive review. We are pleased that you appreciated the high standards and quality service which we strive to uphold. Such positive feedback is an incentive for our dedicated team members to continue with their efforts. Thank you for highlighting our modernity. We look forward to welcoming you back. Best wishes, André Pêcheur, General Manager

TeeaH6 Family - 30/08/2019 TripAdvisor review
« unfortunate customer experience »

The hotel was ok but our reservation conditions changed during check-in. We agreed changes after discussion with receptionist. Morning everything was different including costs. I have never experienced being so ignored as a customer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. Your satisfaction is one of our top priorities and unfortunately, it seems that we did not meet all your expectations. However, we do wish to clarify a few aspects regarding this matter. The original booking was for two adults and two children, however we did receive a message from you advising us that there would instead be two adults and three children. As the maximum capacity of our rooms is two children and two adults, it was necessary to book another room. In such cases, we propose our family offer, which provides the 2nd room for 50% off the daily rate of the first, as well as the option of two connecting rooms. We also offered this discount upon your arrival, as well, which was accepted. We are sorry to hear that this was not to your satisfaction, after all. Nevertheless, we hope to welcome you back for a more enjoyable experience in the future. Sincerely, André Pêcheur, General Manager

Matt B. Business - 29/08/2019 AccorHotels review
« Another great stay »

As ever I was greeted with a warm welcome. My room was great and the staff were really friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matt, Thank you for taking the time to leave this review of your stay at Novotel Luxembourg Centre. It is always a pleasure to welcome a returning guest. Thank you for letting us know that everything met your expectations. We truly appreciate your kind mention of our team's courteous and professional service, which inspires us to continue upholding our high standards. We look forward to welcoming you back. Sincerely, André Pêcheur, General Manager

Robert E. Families - 28/08/2019 AccorHotels review
« Very friendly and helpful customer service »

We only stayed for one night. Check-in was quick and helpful. Room service was great. Room was perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, Thank you for such a positive review. We do our utmost ensure that our guests have the best experience possible with us and it is truly rewarding to receive such positive feedback. I will be sure to let our team members know how much of an impact they made on your experience. Also, we are pleased that the room was to your liking. We look forward to welcoming you back. Best wishes, André Pêcheur, General Manager

Anonymous Families - 26/08/2019 AccorHotels review
« Pleasant »

We've had a very pleasant time at the Novotel in Luxembourg. We were traveling home from holiday and wanted an additional stop and some time to explore the city centre. The location of the hotel was perfect and the facilities (breakfast, rooms, restaurant) were perfect. The employees of the hotel were nice and welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great feedback regarding your experience at Novotel Luxembourg Centre. Our hotel aims to provide a truly unique experience, and we are delighted that you were happy with our convenient location. It is great to hear that your accommodation and dining experiences exceeded your expectations. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We hope to see you again in the future. Kind regards, André Pêcheur, General Manager

Vlad A. Business - 25/08/2019 AccorHotels review
« Very good! »

Good breakfast, although I wish they would have more sugar free options out there, the rooms are very very clean, the only minis is that the toilet is separate from the shower and sink.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vlad, Thank you for taking the time to share your feedback. It is a pleasure to know that you had such a nice stay with us. We have noted your comments regarding our breakfast and handed them to the concerned department for review. We have also taken note of your comments regarding the toilets and will keep them in mind for future improvements. The comfort of our guests is one of our top priorities, so your positive feedback in this regard is especially rewarding. We hope we can welcome you again. Kind regards, André Pêcheur, General Manager

Anonymous Business - 22/08/2019 AccorHotels review
« Smooth and nice. »

Easy and restful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to post your review. We work hard to meet the needs of our guests and are pleased that you appreciated our high standards and quality service. We look forward to welcoming you back in the future. Best wishes, André Pêcheur, General Manager

Anonymous Families - 22/08/2019 AccorHotels review
« Delightful staff »

The hotel staff were exceptional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for such a positive review. We are delighted that you had a pleasant experience during your stay with us and appreciate your kind feedback. We hope to see you again in the future. Kind regards, André Pêcheur, General Manager

Alicia Families - 21/08/2019 AccorHotels review
« Child friendly »

Clean, friendly, comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alicia, Thank you for such a positive review. We are glad that you had a pleasant stay at the Hotel Novotel Luxembourg Centre. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We look forward to welcoming you back. Best wishes, André Pêcheur, General Manager

Etienne Couples - 20/08/2019 AccorHotels review

Thanks for the present for the baby, it was a lovely stay during our babymoon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Etienne, Thank you for such a positive review. We are thrilled that you had a pleasant stay at the Hotel Novotel Luxembourg Centre. Our team members always go out of their way to ensure they deliver the best service possible. We are pleased that everything was to your satisfaction. We look forward to welcoming you back. Best wishes, André Pêcheur, General Manager

Hans Families - 19/08/2019 AccorHotels review
« Very surprised by pleasant stay »

Very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hans, Thank you for reviewing your recent stay at Novotel Luxembourg Centre. We are pleased that you enjoyed so much of your stay at our hotel. Your kind acknowledgment of our team members encourages us to continue with our efforts to make every stay here a memorable one for our guests. We hope to see you again in the future. Kind regards, André Pêcheur, General Manager

Cdsg Business - 16/08/2019 AccorHotels review
« Good price, good quality accommodation. »

.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to leave a review about your experience at Hotel Novotel Luxembourg Centre. We are delighted to read that you found our hotel to be of good value and we thank you for your compliments towards our comfortable guest rooms. The satisfaction of our guests is our main priority, so your kind words are very rewarding. We hope to see you again in the future. Kind regards, André Pêcheur, General Manager

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