Hotel - Novotel Luxembourg Centre
Novotel Hotel Novotel Hotel

Novotel Luxembourg Centre Hotel

4.0/5 1,303 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

AON3.3 km / 2.05 mi BANK OF BERMUDA SA2.7 km / 1.68 mi BANQUE FORTUNA0.5 km / 0.31 mi DE BEERS0.9 km / 0.56 mi FORTIS BANQUE0.9 km / 0.56 mi FUJITSU SIEMENS2.4 km / 1.49 mi MERRYLL LYNCH1.3 km / 0.81 mi
ARCELOR MITTAL0.9 km / 0.56 mi BANQUE DE COMMERCE0.6 km / 0.37 mi BOSCH5.4 km / 3.36 mi DEXIA BANQUE INTL2.49 km / 1.55 mi FOYER ASSURANCES10 km / 6.21 mi JP MORGAN7.3 km / 4.54 mi PAUL WURTH1.8 km / 1.12 mi

Exhibition centre

LUXEXPO6.5 km / 4.04 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Luxembourg Centre Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
INNOVATION 40 m2 2 m 20 14 12 10 0
CONFIANCE 1+2 44 m2 2 m 25 16 16 16 0
EUREKA 55 m2 2 m 30 18 18 20 0
PASSION 120 m2 2 m 100 46 36 60 56
    • Screen
    • Flipchart
    • Soundproof
    • TV with VCR
    • Meeting room
    • Audio and video equipment
    • Lectern
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 150 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 150 family rooms
  • 12 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 4,698 reviews

Our guest reviews for
Novotel Luxembourg Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,303 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Luiz Business - 11/11/2019 Confirmed reviews AccorHotels
« Great refurbshment »

New rooms are awesome but the location is far from the tram and taxis are SUPER difficult. almost missed my flight,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luiz, Thank you for taking the time to share your feedback. We are glad to know you had an enjoyable experience and that you appreciated our new rooms. Such feedback encourages us to continue to uphold our high standards and quality service. We do however regret the difficulties you encountered. The Tram is new and still under construction. Once this construction is completed, the train should pass by the station just two minutes from us. We would love to have you return in the future. Kind regards, André Pêcheur, General Manager

Lina Families - 11/11/2019 Confirmed reviews AccorHotels
« Fantastic location. Within walking distance to station, »

Breakfast was very good with an abundant choice of items. Cleanliness of a very high standard. Staff very helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lina, Thank you for your feedback of your recent stay at Novotel Luxembourg Centre. We do our best to ensure that our guests have the best experience possible with us. Our entire team is delighted that you had a wonderful stay, and we appreciate your kind words about our quality service and high standards. We look forward to welcoming you back on a future trip. Kind regards, André Pêcheur, General Manager

Couples - 11/11/2019 TripAdvisor review
« Great service! »

The staff prepared a surprise for us because we are expecting a baby, our room was decorated en really nice. Staff very friendly and helpfull and the rooms were very clean. The breakfast was very good, fresh and healthy products.

Petrut Business - 08/11/2019 Confirmed reviews AccorHotels
« A very enjoyable experience »

Overall quite pleasing. The fact that you have Wireless Charging in the rooms is quite a nice touch. Wasn't expecting to see that in a hotel. Also the fact that you had sockets for HDMI and Ethernet and more than enough USB plugs around it's a really nice and modern approach. I'd also like to commend your front desk employee Aina. She knew a couple of Romanian words which made me feel more welcome there after quite a long and annoying trip. Also she gave me quite a nice room and a voucher for a free drink at the bar (being an Accor Le Club Silver Member). She was really nice. With people like this you can make guests appreciate the experience even more. The only thing I would complain about would be that in my room the shower fan was running some times at random (or at least I didn't observe any pattern). It was a little bit annoying especially at night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Petrut, Thank you for your feedback. We do our utmost ensure that our guests have the best experience possible with us and it is truly rewarding to receive such positive feedback. I will be sure to let Aina know how much of an impact she made on your experience. We are sorry for any inconvenience caused, we encourage guests to let us know of any issues at the time, so we can find an immediate solution. We look forward to welcoming you back in the future. Best wishes, André Pêcheur, General Manager

Dumitrașcu B. Families - 04/11/2019 Confirmed reviews AccorHotels
« Like a Christmas ...Wonderful »

Breakfast delicios...room gorgeous ...staff ...the best

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dumitrașcu, Thank you for such a positive review. We are pleased you were able to make the most of our tasty breakfast buffet, an ideal way to help start the day. It is always rewarding for our team to be commended by a guest and we are truly delighted to hear that you received a courteous and professional service. Thank you for appreciating our decor. We look forward to welcoming you back. Best wishes, André Pêcheur, General Manager

Vincent J. Families - 01/11/2019 Confirmed reviews AccorHotels
« Fantastic! Great and personalised welcome! Fantastic staff, everything perfect from check-in to check-out.... »

Fantastic! Great and personalised welcome! Fantastic staff, everything perfect from check-in to check-out....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vincent, Thank you for taking the time to leave a review about your experience at Hotel Novotel Luxembourg Centre. We do our best to ensure that guests feel welcome and it is very rewarding to read that you enjoyed your stay. Your kind words about the friendly and professional service you received from our team members are much appreciated and will certainly inspire us to continue upholding our high standards. We hope to welcome you back for a return visit! Best regards, André Pêcheur, General Manager

Scott Families - 29/10/2019 Confirmed reviews AccorHotels
« Very good customer service »

Check in and out process was quick and the employees were excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Scott, Thank you for this kind review of your experience at Novotel Luxembourg Centre. It is always rewarding for our team to be commended by a guest and we are truly delighted to hear that you received courteous and professional service from our reception team. Thank you again for your kind words, we are happy to hear that your overall stay with us was enjoyable. We hope to see you again soon. Best regards, André Pêcheur, General Manager

Ml Business - 28/10/2019 Confirmed reviews AccorHotels
« It was ok. »

I liked pro-eco approach. Towels, cleaning cancellation. I didn't like a fact that breakfast wasn't included in a room fee.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to read that you had a pleasant stay with us and that you appreciated our efforts towards environmental issues. Regarding our breakfast price, we are sorry to hear that this was not to your expectations; we do wish to note that we also offer an express breakfast at 10€, including Vienoiseries à volonté, fresh fruits, coffee or tea and juice. We would love to have you return in the future. Kind regards, André Pêcheur, General Manager

Thom S. Business - 28/10/2019 Confirmed reviews AccorHotels
« Good experience with some noise »

Overall a good experience, but the noise in the hall during the day interrupted my nap. I had just arrived that morning and had important meetings. About 2pm I got to my room, but drilling and other noises prevented me from sleeping.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thom, Thank you for taking the time to share your feedback regarding your stay at Hotel Novotel Luxembourg Centre. We are pleased that you had a positive experience with us overall. We strive to ensure the renovations currently taking place cause as little disturbance as possible to our guests; please don't hesitate to inform our reception team of any issues you may encounter as they are always ready to try and find an adequate solution. We would love to have you return in the future. Kind regards, André Pêcheur, General Manager

Anonymous Solo - 27/10/2019 Confirmed reviews AccorHotels
« I had a lovely stay at the hotel »

Nice and clean room. Professional and friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, It's kind of you to take the time to send us this review about Hotel Novotel Luxembourg Centre. Our dedicated team always aims to give the best experience to our guests and it is rewarding to read that you had enjoyed your stay with us. Your positive feedback inspires us to continue to maintain the high standards of service we set ourselves. We look forward to welcoming you back on a future trip. Kind regards, André Pêcheur, General Manager

Geert Business - 22/10/2019 Confirmed reviews AccorHotels
« Excellent & warm reception »

the reception at the hotel was very kind, warm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Geert, Thank you for your kind feedback. We are proud of the high level of service we offer so it's really rewarding to receive your positive feedback about our team members. We look forward to welcoming you back on a future trip. All the best, André Pêcheur, General Manager

Ning Families - 22/10/2019 Confirmed reviews AccorHotels
« Very comfortable for families with children »

Very comfortable for families with children.The only thing to point out is that the bathroom floor is slippery and there is a risk of falling.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ning, Thank you for taking the time to review your stay at Novotel Luxembourg Centre We are pleased to know that your stay with us was one of comfort, however, we are sorry to read of the issue with your bathroom. Our bathrooms do not have handrails due to hygiene reasons, and while it is unusual for us to receive this kind of feedback we sincerely apologise. Rest assured, we have taken good note of your comments and passed them to our maintenance team to be reviewed. We would love to have you return in the future. Kind regards, André Pêcheur, General Manager

Mg Families - 20/10/2019 Confirmed reviews AccorHotels

We had a great experience. Checking was easy, room was clean, reception staff was very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for such a positive review. The comfort and well-being of our guests is of the utmost importance to us, and we are delighted that you were pleased with your accommodation. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We look forward to welcoming you back. Best wishes, André Pêcheur, General Manager

Pdillon Business - 19/10/2019 Confirmed reviews AccorHotels
« Great Stay staff all very nice. Room comfortable »

Stay was great stayed with you several times Room stat didn’t seem to keep room very warm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. It is always a pleasure for us to welcome a returning guest and we thank you for your kind metion of our teams service. Your comfort and happiness is very important to us, and we would like to apologize for any difficulty you experienced. However, we would like to clarify that our air conditioning system has a manual temperature control that can be adjusted. We regret that you did not inform us of this matter during your stay, as we would have been happy to assist you in adjusting the system to your desired temperature. Our dedicated team members are always willing to help make your stay as pleasant as possible, so please don't hesitate to bring such concerns to our attention. Nevertheless, we are pleased that overall your stay was one of comfort. We look forward to welcoming you back. Kind regards, André Pêcheur, General Manager

Belen Couples - 15/10/2019 Confirmed reviews AccorHotels
« Nice stay in the center of Luxembourg »

The hotel is in a perfect area close to the old town. Despite it didn't have the Sofitel views, we really enjoyed our stay there. The best service was the breakfast, natural fresh orange juice included, which is hard to find in the Novotels nowadays..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Belen, Thank you for taking the time to give us your review. We are delighted that you enjoyed your stay at Novotel Luxembourg Centre and appreciated our central location. Our team sincerely appreciates your compliments and thank you for your mention of our tasty breakfast which has a range of options to suit everyone's tastes. We look forward to welcoming you back in the future. Kind regards, André Pêcheur, General Manager

Anonymous Families - 15/10/2019 Confirmed reviews AccorHotels
« Comfortable »

Staff very helpful. Hotel comfortable and close to everything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for reviewing your recent stay at Novotel Luxembourg Centre. We are proud of the high level of personal service we offer so it's really rewarding to receive this positive feedback about your stay. Thanks for also mentioning our convenient location. It's a reward for us every time we receive positive reviews such as this. We hope to see you again in the future. Kind regards, André Pêcheur, General Manager

Nik Business - 12/10/2019 Confirmed reviews AccorHotels
« Very unsatisfactory stay!! »

1. Check in was miserable...took 30minutes plus to check! 2. Called front desk to reserve taxi for next morning...front desk had no record of it. I (and my colleagues) were told it will take over 45min more to get a taxi - and we were delayed for an important business meeting because of the incompetence of the hotel staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nik, Thank you for taking the time to share your feedback. We are sorry to hear that your recent stay with us did not meet your expectations and had a bad experience after all. Please accept our sincere apologies for the inconvenience. We do like to thank you for notifying us of the issues you experienced. It is an opportunity for us to question ourselves and look for ways to improve our services Rest assured we will address this matter with our team members so we can deliver improved attention to this matter in the future. Nevertheless, we hope to welcome you back for a more enjoyable experience in the future. Sincerely, André Pêcheur, General Manager

Mayumi Business - 11/10/2019 Confirmed reviews AccorHotels
« Comfortable stay »

Comfortable and easy stay at the Novotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mayumi, Thank you for posting this kind review about your time at Hotel Novotel Luxembourg Centre. It is quite rewarding to know that your stay with us was one of comfort. We all hope to see you again in the future. Best regards, André Pêcheur, General Manager

Hpd Couples - 09/10/2019 Confirmed reviews AccorHotels
« well run welcoming hotel »

brief visit to city and onward travel to airport

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for such a positive review about your stay at Novotel Luxembourg Centre. We are proud of the high level of personal service we offer so it's really rewarding to receive this positive feedback about your stay. Thanks for also mentioning our convenient location and how easy the access is to the airport as well as different points of interest. It's a reward for us every time we receive positive reviews such as this. We look forward to welcoming you back in the future. Best wishes, André Pêcheur, General Manager

Friends getaway - 09/10/2019 TripAdvisor review
« A Brilliant Stay »

I booked a last minute trip to see Luxembourg and stayed in this hotel. The hotel is being refurbished (not that I would have noticed) and I was given a lovely large modern room, with a huge Samsung tv, it was clean and the shower was really powerful and had 2 different types of head (usual power shower head and rainfall from ceiling). The bar is super modern and the staff were fantastic, so kind and helpful. This stay was just perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lily, Thank you for this perfect rating of your stay at Novotel Luxembourg Centre. It was such a pleasure to receive your kind feedback. The entire team is delighted that we could meet all your expectations and provide you with a truly memorable experience. Thank you again; your kind words will encourage us to continue upholding our high standards. We hope to host you again in the future. Best regards, André Pêcheur, General Manager

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