Hotel - Novotel Luxembourg Centre
Novotel Hotel Novotel Hotel

Novotel Luxembourg Centre Hotel

4.0/5 1,279 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00 - 23:59
    • Opening hours : Week-end 00:00 - 23:59

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

AON3.3 km / 2.05 mi BANK OF BERMUDA SA2.7 km / 1.68 mi BANQUE FORTUNA0.5 km / 0.31 mi DE BEERS0.9 km / 0.56 mi FORTIS BANQUE0.9 km / 0.56 mi FUJITSU SIEMENS2.4 km / 1.49 mi MERRYLL LYNCH1.3 km / 0.81 mi
ARCELOR MITTAL0.9 km / 0.56 mi BANQUE DE COMMERCE0.6 km / 0.37 mi BOSCH5.4 km / 3.36 mi DEXIA BANQUE INTL2.49 km / 1.55 mi FOYER ASSURANCES10 km / 6.21 mi JP MORGAN7.3 km / 4.54 mi PAUL WURTH1.8 km / 1.12 mi

Exhibition centre

LUXEXPO6.5 km / 4.04 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Luxembourg Centre Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
INNOVATION 40 m2 2 m 20 14 12 10 0
CONFIANCE 1+2 44 m2 2 m 25 16 16 16 0
EUREKA 55 m2 2 m 30 18 18 20 0
PASSION 120 m2 2 m 100 46 36 60 56
    • Screen
    • Flipchart
    • Soundproof
    • TV with VCR
    • Meeting room
    • Audio and video equipment
    • Lectern
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 150 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 150 family rooms
  • 12 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 4,472 reviews

Our guest reviews for
Novotel Luxembourg Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,279 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
John Families - 15/08/2019 AccorHotels review
« Good hotel, pretty poor dinner service @ Red Square »

It is a nice hotel, good for kids but we had dinner once and it wasn’t good at all. We had a burger and fries. The fries were not freshly made, they were warmed up, the bun was old and the meat had no taste at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, Thank you for taking the time to share your feedback and review of Novotel Luxembourg Centre. While we are pleased to hear that you enjoyed your stay and appreciated our child-friendly facilities, we are very sorry that your dining experience did not meet your expectations. We have taken note of all of your comments and thank you for your suggestions in this regard; we have shared them with the concerned departments for review. The satisfaction of our guests is always our top priority. We would love to have you return for a better experience in the future. Kind regards, André Pêcheur, General Manager

Anonymous Families - 14/08/2019 AccorHotels review
« Good value stay »

It's a Sunday. The city was super quite. Most of the shops and restaurants were closed. We had room service for our dinner. It's surprisingly delicious. That made our stay better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the positive rating. We are pleased that your stay with us was pleasurable. Although we are sorry to read that the city center wasn't what you were hoping for. Thank you for your mention of our room service, we are delighted it exceeded your expectations. We hope to see you again in the future. Kind regards, André Pêcheur, General Manager

Family - 14/08/2019 TripAdvisor review
« Our stay at Novotel Luxembourgh »

As a small family of 3, space has always been a challenge with most of the hotel rooms we end up with after booking. This was not a challenge at Novotel Luxembourgh as the room was quite spacious with seperate bathing area from the toilet as well. It had a small fridge which was quite handy and we could make tea. The hotel ambience was very nice and the staffers were quite warm. The location was also great for us as it was a walking distance to the train station as we journeyed on to Amsterdam

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ogaji, Thank you for posting this kind review. We are thrilled to know that you had such an enjoyable stay at Novotel Luxembourg Centre, Luxembourg City. One of our top priorities is making sure that every guest feels comfortable and has everything they need in their room, so your positive feedback in this regard is truly rewarding. We are also glad that you appreciated our convenient location and top notch service. We hope to see you again on a future occasion. Best wishes, André Pêcheur, General Manager

Rek Families - 13/08/2019 AccorHotels review

small problem with online checking, information did not get to the reception desk. had to give Amex card again, although already done by internet. Room is large, enough space, 3 adults and 1 baby in room, but only 2 large bath towels breakfast buffet is extremely pleasant,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rek, Thank you for taking the time to share your feedback. We are pleased to read that your stay was pleasurable, however, we do regret the issue with the online check-in. We are sorry there weren't enough towels in your room on arrival, our team are always on hand, and would be happy to supply some more, nevertheless, we have noted your comments and handed them to the housekeeping manager. We are pleased to know that you enjoyed our delicious breakfast. We would love to have you return in the future. Kind regards, André Pêcheur, General Manager

Ben S. Families - 12/08/2019 AccorHotels review
« Mr »

Very friendly and professional

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ben, Thank you for such a positive review. We are thrilled that you had a pleasant stay at the Hotel Novotel Luxembourg Centre. The acknowledgment of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance. We look forward to welcoming you back. Best wishes, André Pêcheur, General Manager

Daniel D. Business - 08/08/2019 AccorHotels review
« My faforite hotel in Luxembourg »

I know the hotel, I know the staff and I'm feeling like home

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel, Thank you for your feedback of your recent stay. We are delighted that you enjoyed your stay with us. Thank you for mentioning our friendly team, I will be sure to let our team members know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area. The whole team really do hope that we can welcome you back again in the future. Best wishes, André Pêcheur, General Manager

Jean P. Families - 08/08/2019 AccorHotels review
« Ms »

Although we were there for one night - the stay was good. Checking in and out went on smoothly. Front desk was helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jean, Thank you for such a positive review. It is very rewarding to hear that you had a lovely stay at our hotel. We appreciate your kind words towards our team. It encourages us to continue to maintain the high standards of service we set ourselves. We hope to see you again on a future occasion. Best wishes, André Pêcheur, General Manager

Marcus N. Couples - 06/08/2019 AccorHotels review
« Pleasant »

Nice and speedy check in. Friendly cleaning staff. Spacious room. One minus for the pillow being a little bit uncomfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcus, Thank you for taking the time to share your valuable feedback regarding your stay at Hotel Novotel Luxembourg Centre. We are delighted that you enjoyed your stay with us. Your kind words about the welcome you received upon your arrival are much appreciated. We do try to make sure all our guests have the best experience they can with us and we will always go that 'extra mile' to ensure your expectations are met. We have taken note of your comments regarding the pillows and will be sure to share them with the appropriate department, however we are happy to hear that your room met your expectations. We hope to welcome you back in the future. Kind regards, André Pêcheur, General Manager

Eddy Couples - 05/08/2019 AccorHotels review
« "Guest of the day" »

chambre renouvelée, guest of the day, super!

Our hotel has responded to the review
Our hotel has responded to the review

Cher Eddy, Merci pour votre agréable avis concernant le Novotel Luxembourg Centre ! Nous sommes enchantés que vous ayez apprécié le confort général de notre hôtel, la rénovation de votre chambre et notre programme Guest of the day. Nous espérons vous revoir très prochainement au Novotel Luxembourg Centre pour un séjour tout aussi agréable. Bien cordialement, André Pêcheur, Directeur général

Aaron D. Business - 05/08/2019 AccorHotels review
« Very nice hotel and professional staff »

Overall, it was very nice. The staff was very professional and the rooms were clean and well taken care of. The only thing that bothered me was the air conditioning. There is a thermostat in each room, but the lowest setting it will accommodate is 22 or 23 degrees C. It was an extremely hot week and all I wanted was an ice cold room. Unfortunately, it could never get there. My guess is that the management has set the lowest possible temperature to 22 degrees C in order to save energy. While I understand that, when you’re drenched from sweat, sometimes you just want a nice cool room to sleep in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aaron, Thank you for taking the time to share your feedback. It is wonderful to read that you enjoyed so much of your stay at Novotel Luxembourg Centre, especially our team's top notch service. We would like to apologize for any inconvenience concerning the air conditioning, and we urge you to notify our team of such issues during your stay so that we can find you an immediate solution. We would love to have you return in the future. Kind regards, André Pêcheur, General Manager

Borna Families - 04/08/2019 AccorHotels review
« Hotel is just ok »

Location is ok, but not as central as it's implied in its name. The room was mostly ok, a bit on the small side. We stayed only one night, so it was manageable. Overall stay was just ok, would probably not stay there again nor recommend it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Borna, Thank you for your valuable feedback. We have taken note of your comments and would like to highlight we are only a 15 minute walk away from the city center. We also have a bus stop located next to the hotel, with buses no.s 3 and 30 running regularly. We regret you found your room to be a little on the small side. Nevertheless, we are glad you found the rest of your room to your satisfaction. We thank you once again for sharing your experience with us. It is very important for all our team to have feedback from our guests in order to constantly improve our services. We look forward to welcoming you back. Kind regards, André Pêcheur, General Manager

Gibbins F. Families - 28/07/2019 AccorHotels review
« Very functional and professional. A love this hotel »

As f. we always found our staying very comfortable. The hotel functional at all levels and the welcoming at the reception is promptly and very professional too. I highly recommend this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gibbins f., Thank you for such a positive review. Thank you very much for this great review. We are delighted to hear that you had a wonderful stay and that our location was convenient for you. It is truly rewarding for our team to be commended by a guest and we are so happy that you received such fantastic service. We hope to host you again in the future. Best regards, André Pêcheur, General Manager

Rudyard B. Solo - 28/07/2019 AccorHotels review
« Nice Hotel »

Easy check in, good room, fast checkout although was charged €17 for something not on my bill.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rudyard, Thank you for taking the time to share your feedback about your stay at Novotel Luxembourg Centre. We are glad you had an enjoyable stay and appreciated our accommodations and quality service. However, we regret this issue that you experienced and wish to assure you that we will be pleased to credit this charge back to you upon receiving your response to our communication. Your satisfaction is always our top priority. It would be a pleasure to have you return for an even better stay in the future. Kind regards, André Pêcheur, General Manager

Maria C. Families - 27/07/2019 AccorHotels review
« Excellent hotel, great location. »

Professional and friendly staff, clean and comfortable hotel room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria, Thank you for such a positive review. We are glad that you had a pleasant stay at the Hotel Novotel Luxembourg Centre. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We are pleased to know that everything was to your satisfaction. We look forward to welcoming you back. Best wishes, André Pêcheur, General Manager

Anonymous Solo - 26/07/2019 AccorHotels review
« Perfect »

Beautiful hotel. Good location. Professional staff. Delicious breakfast!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to post your review. We take pride in catering to our guests’ needs the best way we can and appreciate your kind words. It’s a pleasure to know that we were able to help you start your day off right with our tasty breakfast buffet. We hope to see you again in the future. Kind regards, André Pêcheur, General Manager

Anonymous Business - 25/07/2019 AccorHotels review
« Very nice stay »

Spacious, cool, silent room - comfortable bed - everything was perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to leave this review. Your comfort is our top priority, as such we are delighted to hear that you appreciated our quality beds, we understand how important a good night's sleep is. We look forward to welcoming you on a future occasion. Best regards, André Pêcheur, General Manager

Catherine Families - 24/07/2019 AccorHotels review
« Excellent »

Excellent hotel, in a great location. Clean, good sized family rooms and good value family breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Catherine, Thank you for taking the time to post your review. It’s great to read that you were happy with your room. We are pleased you were satisfied with our breakfast buffet. We hope to see you again in the future. Kind regards, André Pêcheur, General Manager

Fahad Solo - 22/07/2019 AccorHotels review
« good stay for one night »

room was good but bathroom was not the parking was very expensive about 15 min from the center check-in and check-out was ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fahad, Thank you for taking the time to share your feedback of your most recent stay at Novotel Luxembourg Centre. We are pleased to know that you found our facilities to be comfortable. We do offer our guests a discount in the public car park next to our hotel; the price is 30 euros per day instead of 38 euros. While there are other parking options nearby, unfortunately none of them are free. We hope we can welcome you back again in the future. Kind regards, André Pêcheur, General Manager

Jo… Business - 20/07/2019 AccorHotels review
« Comfortable »

Excellent location, very professional and friendly (multi-lingual!) staff, fine facilities and comfortable, well-provisioned rooms... at Lux prices - the only downside!

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, Thank you for your valuable feedback regarding your stay at Hotel Novotel Luxembourg Centre. We are thrilled that you found our location to be so ideal. Although our rates can vary depending on availability and the period of the year, we do however, try to keep them as competitive as possible. Our team strives to give the best experience to our every guest and it is very rewarding to read that you enjoyed your stay. We would love to have you return in the future. Kind regards, André Pêcheur, General Manager

Ekaterina L. Families - 19/07/2019 AccorHotels review
« Wonderful hotel »

Wonderful hotel! Thank you veru much!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ekaterina, Thank you for such a positive review. We are glad that you had a pleasant stay at the Hotel Novotel Luxembourg Centre and that everything was to your satisfaction. We look forward to welcoming you back. Best wishes, André Pêcheur, General Manager

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