Hotel - Novotel Barcelona City
Novotel Hotel Novotel Hotel

Novotel Barcelona City Hotel

4.0/5 4,336 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • EUR 18
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 20  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Please note that you can check out up until 5pm with this service

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Massage (Paying)
    • Solarium
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 08:00 - 00:00
    • Opening hours : Week-end 08:00 - 00:00
  • Snack & beverage machine

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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The swimming pool stays open from June to September 15th except for private events

Hotel location

Companies and event centres nearby

Company

AGBAR0.2 km / 0.12 mi ATOS ORIGIN0.4 km / 0.25 mi BURBERRY3.5 km / 2.17 mi COTY PRESTIGE3.5 km / 2.17 mi INDRA1.5 km / 0.93 mi INOXCROM6 km / 3.73 mi PIERRE FABRE3 km / 1.86 mi RICOH2 km / 1.24 mi T SYSTEMS0.7 km / 0.43 mi
ALSTOM6 km / 3.73 mi BASE DETALLSPORT1 km / 0.62 mi CAP GEMINI0 km / 0 mi GAS NATURAL2 km / 1.24 mi INDRA SISTEMAS0.3 km / 0.19 mi MAPHRE2.5 km / 1.55 mi RETEVISION8 km / 4.97 mi SWAROVSKI1.5 km / 0.93 mi WHIRPOOL2.5 km / 1.55 mi

Congress centre

FIRA GRAN VIA10 km / 6.21 mi PALAU CONGRESOS7 km / 4.35 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.Our team of experts will be on hand to ensure your event is a success. This modular space measures 6222 sq. ft. (578 m2) and seats up to 500 people. A projector, screen, flip chart, coffee and tea are provided for all meetings.

Novotel Barcelona City Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
GLÒRIES D 82 m2 3 m 75 25 30 45 50
GLÒRIES C 90 m2 3 m 90 30 35 60 60
GLÒRIES B 97 m2 3 m 97 32 35 60 60
GLÓRIES CD 172 m2 3 m 165 55 65 105 110
GLÓRIES BC 187 m2 3 m 187 62 70 120 120
GLÓRIES BCD 269 m2 3 m 262 87 100 165 170
GLORIES A 309 m2 3 m 300 103 60 206 206
GLORIES AB 406 m2 3 m 397 135 95 266 266
GLÓRIES ABC 496 m2 3 m 487 165 130 326 326
GLÒRIES ABCD 578 m2 3 m 562 190 160 371 376
    • Flipchart
    • Soundproof
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Catering available
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 264 rooms

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.3/5 AccorHotels Rating 8,914 reviews

Our guest reviews for
Novotel Barcelona City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 4,336 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Scott A. Couples - 15/07/2019 AccorHotels certified review
« Great hotel »

It has a great location and the staff were friendly. It was clean and the room was nice.

Amit Families - 15/07/2019 AccorHotels certified review
« Worse »

Nice hotel but very rude staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amit P., Thank you for taking the time to tell us about your experience at the Novotel Barcelona City. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Normally we knock the door several times before enter to the room. And normally we receive compliments about our staff. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Barbara C Guest Experience Manager

Barbara L. (. Couples - 15/07/2019 AccorHotels certified review
« Well located near public transport »

The hotel rooms were aged needed updating but very clean with all facilities. The foyer was very smart and modern Checking in was made easy because of our early arrival, desk attendants were very helpful. Excellent view of Barcelona from the rooftop where the swimming pool is. We had a excellent breakfast and we could not complain.

Nizar Families - 14/07/2019 AccorHotels certified review
« Well located. Bad check in experience »

The hotel is well located. Close to metro station (Glòries) and direct train to airport (El clot). Both stations have wheelchair access. It is just in front of Glòries commercial center- which was very convenient for entertaining kids (play ground, free big wheel in Super Drim store). Also the hotel has a small playground for kids with tablet, lego and Xbox. The hotel has a rooftop swimming pool. However, we could not really enjoy it as it was windy. On the bad side, my hotel booking was cancelled 2 hours before arrival (while we were in the train getting to the hotel). The explanation from the front desk was that they could not charge the credit card. The bank has suspected a suspicious transaction since the booking was made in April. The booking itself was non refundable 5 prior to arrival. I would have expected to get money withdrawn as soon as the booking is done or at least to get a notice earlier (as soon as the booking becomes non refundable). The receptionist kept saying they could not do anything as the hotel is full. After insisting and asking to talk to a manager, they managed to provide me a room as per the booking I made. Overall, apart from the check in experience, all was good. I usually like Accorhotels service and have spent up to 40 nights per year in Pullman / Novotel hotels in recent years. However, I will most probably not book again through Accorhotels website / app anymore. Traditional booking websites have been more professional in managing bookings.

Anonymous Couples - 13/07/2019 AccorHotels certified review
« Outstanding stay in Barcelona. »

Both the staff and the hotel itself were stunning. Staff were brilliant in handling a room request of ours and the hotel was a wonderful place to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adam L., We very much appreciate your comments regarding your stay at the Novotel Barcelona City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing!! We hope to welcome you again in Barcelona. Sincerely, Barbara C Guest Experience Manager

Az Business - 12/07/2019 AccorHotels certified review
« Great location, clean room, service nice »

Basically all is great, only the bed is kind of small, not a king-size bed.

Anonymous Families - 12/07/2019 AccorHotels certified review
« Overall good experience except for the breakfast »

We were 7 people in total and found the stay to be enjoyable

John F. C. Families - 11/07/2019 AccorHotels certified review
« Wonderful. Well worth it. »

Great hotel for family trip. Stayed there 7 nights. The lifeguard at the pool, Carlos I think his name is, is WONDERFUL with the children and with guests, always full of energy and saying hello... the kids loved him! The other swimming attendants don't compare at all to Carlos, he was great. Breakfast was really good for 10 euros and family 55 Euro deal was great too. Only thing I could suggest is locks for the bathrooms in the rooms otherwise will stay again for sure when in Barcelona. Really helpful front desk staff as well. Thanks for making our Barceona trip so nice.

Anonymous Business - 10/07/2019 AccorHotels certified review
« Very polite, but could be more helpful. »

I like the hotel and would stay here again. However, there are a couple of things that should be improved: (1) Mine was a business trip paid for by my university. Yet, curiously, after my university's credit card was charged for the room a tourist tax was applied separately. Why wasn't the tax charged at the same time as the room charge? Because it wasn't, I was stuck with personally paying the tax at check out and I can't reclaim it from my university because the financial year ended on 1 July while I was in Barcelona. (2) There was a strange reluctance by the hotel to help us arrange a taxi to go out in the evening. As a result, we waited unsuccessfully for half an hour, before someone from the hotel finally helped us to hail a cab. I've never stayed at any hotel where the process of getting a cab was so difficult. It's frustrating for female guests to encounter this sort of difficulty.

Michael C. Families - 08/07/2019 AccorHotels certified review
« Mr Michael C. »

Hotel is lovely with striking views of the city from the beautiful rooftop pool area. We were upgraded to a suite, but this did not make up for the disappointment of not getting the city view room we had paid for. Instead of being at the top of the hotel with views of Barcelona, we were on the 12th floor with views of another building on one side and a building site on the other. Breakfast was really good with lots of choice, and the staff were attentive and friendly at reception.

Anonymous Couples - 08/07/2019 AccorHotels certified review
« Take control of Guest Experience / relationships »

I was very disappointed that I had to request a ice bucket(not offered) to cool drinks stored in the room mini bar - only to be told that the fridge does not cool only maintains temp. I can understand the explanation however, why would you restock liquids into the bar fridge at room temp in the first place knowing its going to take some considerable time to cool. This devalued the benefit offered at this Hotel of free drinks as a valued Accor Member. In addition, no acknowledgement of my birthday - Why would you ask when placing booking if you celebrating any special occasion

H. Couples - 07/07/2019 AccorHotels certified review
« Great hotel in a good location »

As we have come to expect with Novotels, this was a good hotel with helpful staff in a great location

Elizabeth O. Families - 06/07/2019 AccorHotels certified review
« Good stay, not great »

The hotel was just too busy and didn’t cope well. The staff were mostly lovely, especially the front desk. The room was ‘fine ‘ but the sofa bed was too small for my girls to share. The location was great with shopping/restaurants across the street but really too far from the centre.

Yacob Families - 06/07/2019 AccorHotels certified review

It was a great experience we all loved it and specially the swimming pool . All of the team was very nice and understanding and helpful the rooms small but clean and the suite too and the breakfast was incredible . The location is wonderful it's near the metro station and next to a shopping center.

Heather Families - 06/07/2019 AccorHotels certified review
« Was nice, but had a few issues »

We enjoyed the hotel, but a few things happened that were unpleasant. One was we called housekeeping for more pillows and they never showed up, two was the shower head was very loose and kept falling down, and at one point fell and gave my eight year old daughter a split lip. It was not a great end to our holiday.

Mark T. Families - 06/07/2019 AccorHotels certified review
« Excellent location, great staff »

The Barcelona Novotel on Diagonal Avenue turned out to be the perfect choice for a great family vacation! Offering a great location -- across the street from a shopping arcade and two blocks from both a metro stop and a tram station -- and with friendly staff and more than adequate amenities, this Novotel earns our praise. Kids station in the lobby, free breakfast for kids, and a rooftop swimming pool. Staff was very helpful in guiding us on sights to see and getting a taxi large enough for family + baggage. would definitely stay here again.

John R. Families - 06/07/2019 AccorHotels certified review

Awesome

Ann M. Solo - 04/07/2019 AccorHotels certified review
« Not quite up to standard expected »

Arrived early so left my bags in the store. Came back MANY hours later, and past normal check in time, to be told my room “wasn’t quite ready”. Then I was offered a drink on the house as means of apology ... the drink was the welcome drink provided to Le Club Silver members a matter of course. No “apology” drink as such. Note: I have never availed of the free welcome drink on any visit. Room cleanliness was not up to standard, and things like tissue box only having one tissue remaining and not having a spare toilet paper we noted. The front desk staff preferred to chat with each other instead of assisting guests. When, and only when, they were ready did they acknowledge me. I found this extremely rude an unsatisfactory. The room I was allocated was first after leaving the lifts. At first I thought “great location”, until in the quiet of night, directly behind the head of my bed was an almost continual whirring of the lift up and down, which made it difficult to sleep.

William Business - 02/07/2019 AccorHotels certified review
« Perfect logistic »

I was welcomed and our hosts switch to french when they can.

Our hotel has responded to the review
Our hotel has responded to the review

Cher M. G., Un grand merci pour votre retour concernant votre séjour au sein de notre Novotel Barcelona City, nous sommes heureux de constater que vous avez apprécié notre Novotel et sa logistique et que vous vous êtes senti accueilli! Accor étant un groupe français, nous faisons en sorte que notre équipe sache parle français, ou connaisse quelques mots de vocabulaire afin de servir au mieux nos clients. Nous serions heureux de pouvoir vous recevoir à nouveau dans notre hôtel, et vous souhaitons en attendant une excellente journée, Cordialement, Andrea D - Guest Experience Assistant.

John Couples - 02/07/2019 AccorHotels certified review
« Very good, clean comfortable and friendly. Close to many facilities »

Had a great stay here. The staff where very friendly and helpful. The room was very bright and airy, very comfortable. Close to all the facilities one would need with a great shopping centre across the road. The hop on hop off bus stop was across the road to see all the sights Barcelona has to offer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay in couple in our Novotel Barcelona City. It is always a pleasure to receive positive feedback. We are glad to see that you could really take advantage of all of our services, as we strive everyday for bringing the best services to our guests. Many thanks for your trust towards Accor, Sir. We hope to be able to receive you again in our Novotel very soon, meanwhile we wish you a great day, Sincerely, Andrea D, Guest Experience Assistant.

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