Hotel - Novotel Sydney International Airport (formerly Mercure)
Novotel Hotel Novotel Hotel

Novotel Sydney International Airport (formerly Mercure) Hotel

4.0/5 2,276 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • SYDNEY
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Cash machine

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf lessons (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours
  • Snack & beverage machine

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Your meetings and events

Featuring some of the most versatile event spaces in the Sydney Airport precinct, Novotel Sydney International Airport is ideally suited to hosting all types of events, from banquets and boardroom meetings, to cocktail functions, trade shows and trainingseminars. Accommodating 6 to 400 delegates, this impressive Sydney conference venue features 11 meeting rooms, nine of which were refurbished in June 2013. Each modern function room features natural light and state-of-the-art conferencing technology, withprojection equipment, video conferencing equipment and audio visual equipment available on request. The hotel's largest event space is the Grand Ballroom, catering for up to 400 guests in theatre style, and offering vehicle access via roller doors.

Novotel Sydney International Airport (formerly Mercure) Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
KURRAJONG 23 m2 2 m 0 0 6 0 0
BOARDROOM 45 m2 2 m 20 12 15 18 20
WARATAH 45 m2 2 m 20 10 8 12 20
ACACIA 47 m2 2 m 20 15 14 18 30
BANKSIA 50 m2 2 m 20 15 14 18 30
Hibiscus Room 92 m2 3 m 80 30 26 42 100
BALLROOM A 97 m2 4 m 100 24 21 36 120
BALLROOM C 97 m2 4 m 100 24 21 36 60
BALLROOM B 127 m2 4 m 120 30 34 36 60
Protea Room 210 m2 3 m 100 0 0 60 200
GRAND BALLROOM 320 m2 4 m 380 0 0 120 260
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Day light
    • Lectern
    • Syndicate rooms
    • Airconditioned meeting room
    • WIFI access
    • Slide projector
    • Video equipment
    • Overhead projector
    • High speed transmission line
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Offering striking views over Cooks River, Cahill Park and Sydney Airport, guest rooms at Novotel Sydney International Airport are modern, spacious and tastefully appointed. Guests staying at this contemporary Sydney Airport hotel are within easy reach ofthe airport, however, they can still rest undisturbed by airport activity. Guest rooms are located away from all direct flight paths, and each room features double glazed windows and blackout curtains to ensure a perfectly restful night's sleep.

  • 271 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 8 family rooms
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Turn down service
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Data port in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • Manual temperature control
    • WIFI in your room
    • Direct dial telephone
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.3/5 AccorHotels Rating 9,781 reviews

Our guest reviews for
Novotel Sydney International Airport (formerly Mercure)

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 2,276 reviews
Steve Solo - 18/08/2019 AccorHotels review
« Welcoming, friendly and professional. Thank you for a wonderful stay. »

I had two wonderful meals and an excellent nights sleep. Very relaxing.

Robert Couples - 18/08/2019 AccorHotels review
« Great spot to rest up before international flights »

Speedy checkin, meals/drinks if required and 5 minute shuttle to terminal

Steve B. Business - 18/08/2019 AccorHotels review
« Adequate »

Adequate needing improvements in meal menu, loud air-conditioner noise in room, car park access continues to be a problem, and toilets that continuously leak.

Anonymous Business - 18/08/2019 AccorHotels review

Always an enjoyable experience at this hotel. Friendly staff, wonderful food and suitable hotel features.

Karla B. Families - 18/08/2019 AccorHotels review
« Comfortable family room »

Comfortable double beds in family room.

Hilli G. Families - 18/08/2019 AccorHotels review
« fantastic hospitality the way they treat the platinum member »

Short visit to Sydney, beyond the expectation

Anonymous Business - 18/08/2019 AccorHotels review
« Mostly good. »

Room service was good. My bathroom was the mouldiest I have seen in a while. Issues with exiting the car park

Lidija Business - 18/08/2019 AccorHotels review
« Overall it was satisfactory »

I did find the room cold on all 3 nights, which was uncomfortable - and no I did not have the air conditioner on. I was surprised that a blanket was not in the cupboard but when I requested one it was quickly provided. Room was clean and bed comfortable.

Michal F. Business - 18/08/2019 AccorHotels review
« Business Stay »

Just a short stay. Moved to Gold Accor member so got some great rewards. Good assortment to choose from. Suggestion please add some drinks for non alcoholic customers to choose.

Wendy M. Couples - 18/08/2019 AccorHotels review
« A Very Pleasant Stay at the Novotel Sydney Airport Hotel »

We are from the Mid North Coast of NSW and recently attended a function in Sydney which meant an overnight stay in the city. We chose to stay at this hotel because of its location near our venue and also as we knew it had been recently refurbished. We also wanted to "test run" the hotel before our intended stay before flying out for an overseas trip in February 2020. We were very pleasantly surprised by the hotel. The decor of the foyer area, bar and restaurant was very tasteful and pleasant. The staff was exceptional friendly and helpful. Our room was very well appointed and comfortable. We did not eat in the restaurant that evening but the breakfast the next morning was very good. Our only issue was that our room was very cold and we could not adjust the air conditioning to heat it sufficiently. In fairness, it was an extremely cold day. We mentioned the problem to the reception staff on check out, emphasising it was not a serious complaint but just to let them know that the air conditioning required attention before the next guests arrived. The staff was very concerned that we had not let them know (we arrived late back to our hotel, and too late we thought to worry) and immediately refunded our parking fees as a gesture of good will. While it was certainly not expected, it was very much appreciated. On leaving, we found to our dismay that our car had a flat battery (hmm, we left the inside lights on...). We had rung the NRMA and decided to stay in the hotel foyer area to wait because it was so cold in the car park. To our amazement, the reception staff produced a battery starter, and we were able to start the car with no problems. It was pretty impressive service! We would definitely recommend this hotel, especially as an overnight stay before a flight. And we are very much looking forward to our stay in February 2020.

Anonymous Couples - 18/08/2019 AccorHotels review
« Accommodation was beautiful. »

On check out was asked to pay for accommodatio.However accommodation was pre paid when booking was made.Had email receipt to confirm payment.On arrival pre payment was acknowledged.

Anonymous Business - 18/08/2019 AccorHotels review
« Conference »

Great spacious clean room. Service friendly

Alex Solo - 17/08/2019 AccorHotels review
« Amazing »

I love NSIA

Deborah F. Friends - 17/08/2019 AccorHotels review

Staff very helpful and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deborah, Thank you for your wonderful comments following your recent stay at Novotel Sydney International Airport. We are delighted to hear you enjoyed a comfortable stay with us, and that our friendly staff were able to showcase the superior service we are continuously striving to deliver to all of our guests. I will be sure to pass on your praise! We thank you for sharing your thoughts and we look forward to welcoming you back again soon. Kind regards, Mare Treneski Director of Sales & Marketing

Borgy Couples - 17/08/2019 AccorHotels review
« Efficient »

Friends recommended we stay there as we had a very early flight the next day. We could not have been happier. The car was left securely whilst we were away. The morning shuttle came on time. The dinner at night was surprisingly delicious and the service great all over. The room very spacious and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Borgy, Thank you for taking the time to share your comments following your recent stay at Novotel Sydney International Airport. Wonderful to hear you had such a great experience with us, and found our location convenient for your travel needs. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will be sure to pass on your praise! I have also shared your amazing comments regarding your dining experience with our Chef - and he is as thrilled as I am! We thank you for sharing your thoughts and we look forward to welcoming you back again soon. Kind regards, Mare Treneski Director of Sales & Marketing

Shaneal Business - 17/08/2019 AccorHotels review
« Great Facilities and very good location »

MY stay was very pleasant with a good night's rest in the very comfortable bed. The room was spacious and had all things for my comfort. For some reason my WiFi code wouldn't work so I didn't connect to the network but it was a mere desire and not a need. Buffet breakfast was great and the staff was extremely helpfil and courteous!

Couples - 17/08/2019 TripAdvisor review
« Great sleep »

Just got of a flight from hawaii in need of a great sleep . Slept like a baby then trained it home to the sth coast . Would do it again so refreshed quick cab ride then into a comfy bed welcomed wuth a friendly smile

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your recent experience at Novote; Sydney International Airport. We are delighted to hear that you enjoyed a comfortable and relaxing stay with us, and to learn that our friendly reception staff were able to showcase the superior service we are continuously striving to deliver to all our guests. We thank you for your amazing feedback and we look forward to welcoming you back again soon. Kind regards, Mare Treneski Director of Sales & Marketing

Anonymous Business - 16/08/2019 AccorHotels review
« Your hotel staff are friendly and rooms are clean. »

Check-in was quick with no fuss. My room was ready when I got there and the staff made it easy and quick. The room was clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lorraine, Thank you for your wonderful comments following your recent stay at Novotel Sydney International Airport. We are delighted to hear you enjoyed a comfortable stay with us in our recently renovated rooms, and to hear that our friendly staff were able to showcase the superior service we are continuously striving to deliver to all of our guests. I will be sure to pass on your praise! We thank you for sharing your thoughts and we look forward to welcoming you back again soon. Kind regards, Mare Treneski Director of Sales & Marketing

Rhonda W. Couples - 16/08/2019 AccorHotels review
« Clean very friendly moden hotel we didnt get the chance to sample the breakie but from what i saw it looked amazing »

Welcoming

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rhonda, Thank you very much for your outstanding comments following your recent stay at Novotel Sydney International Airport. We are delighted to hear you enjoyed a comfortable stay with us. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We thank you again for sharing your thoughts, and we look forward to welcoming you back again soon and hope you have the opportunity to sample our amazing Buffet Breakfast; it really is as amazing as it looks!! Kind regards, Mare Treneski Director of Sales & Marketing

Phillip Couples - 16/08/2019 AccorHotels review
« Good location close to international airport »

Greeted warmly by reception staff and he even took the time to show me exactly where the carpark was

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phillip, Thank you for taking the time to tell us about your recent experience at Novotel Sydney International Airport. We are delighted to hear you enjoyed a comfortable stay with us, and found the hotel's location convenient for your needs. I am also most pleased to see you were provided with the superior service that we are continuously striving to deliver to all our guests. I'll be sure to pass on your praise! We thank you for sharing your thoughts, and we look forward to welcoming you back again soon. Kind regards, Mare Treneski Director of Sales & Marketing

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