Description
ALLSAFE approved hotel
Hotel extras
Welcome to Grosvenor Hotel Adelaide. In the heart of Adelaide's CBD, conveniently located on the cultural boulevard of North Terrace, opposite the Adelaide Convention Centre, Casino and a short 8-minute walk for the Adelaide Oval.
Our accommodation(s)
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Room
Standard Room 1 Queen Bed
- 2 persons
- 20 m² / 215 sq ft
- Bedding 1 x Queen size bed(s)
Room
Standard Room 2 Queen Beds
- 4 persons
- 24 m² / 258 sq ft
- Bedding 2 x Queen size bed(s)
Room
Superior Room 1 Queen Bed
- 2 persons
- 20 m² / 215 sq ft
- Bedding 1 x Queen size bed(s)
Room
Superior Room 2 Queen Beds
- 4 persons
- Bedding 2 x Queen size bed(s)
Room
Superior Room 2 Single Beds
- 2 persons
- 24 m² / 258 sq ft
- Bedding 2 x Single bed(s)
Room
Executive Room 1 Queen Bed
- 2 persons
- 26 m² / 279 sq ft
- Bedding 1 x Queen size bed(s)
- Views: City View
Suite
Suite 1 King Bed
- 2 persons
- 36 m² / 387 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Hotel location
Grosvenor Hotel Adelaide
125 North Terrace, Adelaide, SA 5000, PO Box 8095, Station Arcade
5000 ADELAIDE
Australia
GPS:-34.922246, 138.596574
Access and transport
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CASINO ADELAIDE
Casino
Access: 100 m / 0.06 mi 3 min walk
PARLIAMENT HOUSE
Historic monument
Access: 100 m / 0.06 mi 4 min walk
FESTIVAL THEATRE
Opera/symphony/concert hall
Access: 300 m / 0.19 mi 5 min walk / 1 min drive
ART GALLERY MUSEUM
Museums
Access: 500 m / 0.31 mi 8 min walk / 2 min drive
PARKLANDS
Botanical gardens
Access: 1 km / 0.62 mi 10 min walk / 3 min drive
GOLF LINKS
Sports centre
Access: 1.5 km / 0.93 mi 15 min walk / 5 min drive
AQUATIC CENTRE
Sports centre
Access: 1.5 km / 0.93 mi 15 min walk / 5 min drive
ZOO
Zoo
Access: 2 km / 1.24 mi 15 min walk / 4 min drive
ADELAIDE BOTANICAL
Botanical gardens
Access: 3 km / 1.86 mi 20 min walk
BOTANICAL GARDENS
Botanical gardens
Access: 3 km / 1.86 mi 20 min walk / 5 min drive
ADELAIDE ZOO
Zoo
Access: 3 km / 1.86 mi 20 min walk
ADL ENTERTAINMENT
Entertainment centre
Access: 3.5 km / 2.17 mi 25 min walk
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ADL CONVENTION
Convention centre
Access: 0 m / 0 mi 1 min walk
Hotel services
Check-in from - Check out up to
- Car park
- Pets not allowed
- Wheelchair accessible
- Wi-Fi
- Air conditioning
- Breakfast
- 100% Non Smoking Property
- Car park
Breakfast
Non contractual photo
Start the day with a delicious breakfast served daily on the Ground Floor Level. Enjoy danishes, cereal, fruit, juice, tea and coffee.
Our guest reviews
Well located
Customer review rating 0.5/5
Stella D. Solo - Confirmed reviews ALL
Dear Stella, Thank you for taking the time to tell us about your experience at the Grosvenor Hotel Adelaide. I am truly sorry for your experience with us on your last stay, this is not how we would like our regular guests to feel. As I mentioned I check out with you, we have your favourite room number on your guest profile and we always try to allocate when we can, needing an understanding that sometimes we cannot facilitate this request, even when booking in advance, when we are full occupancy due to Adelaide being in high demand. I assure you that our hotel management team has received your feedback and improvements will be made accordingly. I am truly sorry that on this occasion we did not meet full expectations. We hope you will give us another opportunity to serve you better and restore your faith in our brand. Sincerely, Courtney Assistant Front Office Manager
Hotel is iconic, been around for 100+ years but it shows
Customer review rating 3.0/5
Andrew Business - Confirmed reviews ALL
Dear Andrew, I appreciate you taking the time to tell us about your experience at the Grosvenor Hotel Adelaide. Please accept my sincerest apologise for the cigarette smell. It is a very frustrating situation as the hotel from time to time seems to attract guests who believe they are entitled to smoke within the room and ignore the notification on the bed. I can assure you guests who do this are charged penalties for thier poor behaviour's and breaking hotel policy. We are unable to deny the general condition of the hotel given its age, the hotel conducted a de-branding exercise in 2021 by removing the Mercure brand and returning the hotel to its original name the Grosvenor Hotel Adelaide to enable us to reposition it as an economy hotel in the twilight of its existence as the intention is to completely redevelop the property in the not-too-distant future. Along with the de-branding we permanently closed our restaurant down indefinitely; this was not a decision made lightly. This means we no longer operate a food and beverage department where services like room service, lunch and dinner are not provided at our hotel anymore only a grab & go style continental breakfast. I am truly sorry that on this occasion we did not meet full expectations, but I assure you the areas of concern you have raised will be follow-up by our hotel management. We hope you will give us another opportunity to serve you better and restore your faith in our brand. Sincerely, Courtney Assistant Front Office Manager
Well located & comfortable.
Customer review rating 4.5/5
Roy B. Families - Confirmed reviews ALL
Dear Roy B., We very much appreciate your comments regarding your stay at the Grosvenor Hotel Adelaide. I am delighted to read that you had a comfortable stay. I 100% agree with you on our location being excellent, very close to everything the Adelaide CBD has to offer when travelling to South Australia. I will also share your review with our Maintenance team to rectified the issues you had with the shower door. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Courtney Assistant Front Office Manager
Convenient
Customer review rating 3.0/5
Gordon A. Business - Confirmed reviews ALL
Dear Gordon, Thank you for being an ALL Loyalty member! I appreciate you taking the time to tell us about your experience at the Grosvenor Hotel Adelaide. Please accept my sincere apologies for the room being too hot. Unfortunately, we have a centralised air-conditioning system at the hotel, due to which we do not have individual temperature controls in the room. We apologies for any discomfort you experienced during your stay. Overall, we sincerely hope your stay was comfortable and we do appreciate you sharing your concerns and honest feedback with us. It is our hope that you will consider staying with us again, and giving us the opportunity to better serve you. Sincerely, Courtney Assistant Front Office Manager
Located okay, air conditioning not.
Customer review rating 2.0/5
Anonymous Business - Confirmed reviews ALL
Dear Nathan, Thank you for being an ALL Loyalty member! Thank you for taking the time to tell us about your experience at the Grosvenor Hotel Adelaide. Please accept our sincerest apologies for your overall experience at our hotel. I am delighted to read that you liked the service provided by our teams here. I 100% agree with you on our location being excellent, very close to everything the Adelaide CBD has to offer when travelling to South Australia. Please accept our sincere apologies for the room being too hot. Unfortunately, with the air-conditioning system, it only operates on a single pipe system where it can only provide heating or cooling unlike more modern systems where the temperature can be adjusted by a thermostat. I am truly sorry that on this occasion we did not meet full expectations, but I assure you the areas of concern you have raised will be follow-up by our hotel management. We hope you will give us another opportunity to serve you better and restore your faith in our brand. Sincerely, Courtney, Assistant Front Office Manager
In partnership with TripAdvisor
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