Hotel - Novotel Bristol Centre
Novotel Hotel Novotel Hotel

Novotel Bristol Centre Hotel

4.0/5 1,705 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Polish
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Sauna
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf practice facilities
    • Golf lessons
  • Tennis  (Nearby)
    • Clay tennis court
    • Grass tennis court
    • Hard tennis court
    • Indoor tennis court
    • Outdoor tennis court
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-23:00
    • Opening hours : Week-end 06:00-23:00

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

AXA7 km / 4.35 mi ERNST & YOUNG3 km / 1.86 mi HEWLETT PACKARD16 km / 9.94 mi KPMG1 km / 0.62 mi ROYAL BANK OF SCOTLAND0.5 km / 0.31 mi
BAE SYSTEMS16 km / 9.94 mi GE2.5 km / 1.55 mi IBM0.5 km / 0.31 mi NORWICH UNION0.25 km / 0.16 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Bristol Centre Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
EXECUTIVE ROOM 1 45 m2 2 m 42 20 18 22 0
EXECUTIVE ROOM 3 45 m2 2 m 42 20 18 22 0
EXECUTIVE ROOM 4 45 m2 2 m 42 20 18 22 0
VICTORIA 1 81 m2 3 m 100 36 36 40 60
VICTORIA 2 81 m2 3 m 100 36 36 40 60
VICTORIA 3 52 m2 3 m 42 20 20 22 30
VICTORIA SUITE 243 m2 3 m 210 70 50 94 170
EXECUTIVE ROOM 2 45 m2 2 m 42 20 18 22 0
    • Screen
    • Soundproof
    • Flipchart
    • TV with VCR
    • Meeting room
    • Syndicated room
    • Video camera
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Overhead projector
    • Airconditioned meeting room
    • Video equipment
    • Wedding co-ordinator
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 131 rooms

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 7,570 reviews

Our guest reviews for
Novotel Bristol Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,705 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Solo - 15/05/2019 AccorHotels certified review
« Lovely stay »

Reallt enjoyed staying at this hotel. Beds were very comfortable, rooms were really clean. Food was lovely had an evening meal and breakfast one more both were very nice. The bar staff weren't very helpful but reception staff were lovely and always happy to speak to you that cant be said for the bar staff. Overall I had a lovely stay and would certainly book again.

Our hotel has responded to the review
Our hotel has responded to the review

Thanks for your feedback Rachel, happy to hear you had a lovely stay and in particular that you enjoyed the comfort of the new Novotel Future Bed and the food from the Gourmet Bar & Restaurant. I was however, disappointed that the service you received from the Bar Team did not meet your expectations and you found them unfriendly and very different to the Welcome Team, please accept my sincere apologies. I will certainly share your feedback with my team as I am sure this is an isolated incident as we pride ourselves on the friendly service we offer throughout the hotel. We will look forward to seeing you again soon. Warmest regards, Iain France - General Manager

Mrs J. W. Couples - 15/05/2019 AccorHotels certified review
« A lovely overnight stay. »

A lovely room, comfortable bed and no noise from outside. A very good shower and a lovely breakfast in the following morning. Staff were very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Delighted to learn you had a lovely stay Janet and we really appreciate you letting us know in particular that you found the team to be very helpful. We will certainly look forward to welcoming you again on your next visit. Warmest regards, Iain France - General Manager

Mr B. Business - 14/05/2019 AccorHotels certified review
« A particular lady in the restaurant area appear particularly unpleasant and disinterested thereby not putting me at ease »

I love the proximity to my office which is just round the corner from Temple quays the square

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your feedback Taofik, I was sorry to learn that your experience did not meet your expectations on this occasion. Therefore, prompting you to give an overall rating of only 4/10 in particular, due to a certain member of the Gourmet Bar & Restaurant team and housekeeping of your bedroom, please accept my sincere apologies. I will certainly discuss your concerns with my team and take the appropriate measures to prevent future occurrence. It is our hope that you will consider Novotel Bristol again in the future especially as we are conveniently located to your work offices. Warmest regards, Iain France - General Manager

Michael H. Couples - 14/05/2019 AccorHotels certified review
« mr michael h. »

most comfortable faultless, well the breakfast ( im now on a diet) so so good food available.

Our hotel has responded to the review
Our hotel has responded to the review

Really appreciate your positive feedback Michael and we are happy to hear you had a great stay and really enjoyed our new breakfast offer and we sincerely hope that you do not have to diet too long following your stay.... We will look forward to welcoming you back to Novotel again very soon, warmest regards, Iain France - General Manager

Laura Couples - 13/05/2019 AccorHotels certified review
« A bit mixed »

When we arrived we went into the car park, which I had told was free when I booked on the phone, but we discovered it was actually far from free. We had a bit of a wait at reception and were told as none of the room we booked was available, we got a free upgrade to a different room which was nice. In the room there was a water bottle cap on the floor and a note to the previous occupant still left out and there was only one water cup in the bathroom, so the room clearly hadn't been fully turned over. One of the lights kept randomly turning off when it was on (thankfully it didn't turn on when off!). The shower door also seems to have a bit of a leak as a puddle had formed after a shower to the left of the shower door as you look at it. The bed was comfy and the rooms seemed well-insulated from between room noise, however the extra parking cost and the slightly questionable room clean between guests made it not as good as it could have been.

Our hotel has responded to the review
Our hotel has responded to the review

Many thanks for your feedback Laura, I was sorry to learn that your experience did not meet your expectations on this occasion in particular the car parking fees and housekeeping of your bedroom prompting you to give an overall rating of just 6/10, please accept my sincere apologies. I would like to confirm that my team are available 24/7 and I am sure had you alerted us to your concerns at the time then we would certainly have done our utmost to ensure service recovery which may have changed your perception of the hotel. Regarding the car parking fees, I am surprised to hear that you discussed this over the phone and were informed that there was no charge, do you happen to have the name of the person you spoke to as this could be escalated further albeit, I am sure this is an isolated incident. It is our hope that you may consider Novotel again in the future, warmest regards, Iain France - General Manager

Claudia Friends - 12/05/2019 AccorHotels certified review
« Comfortable stay in Bristol Centre and amazing staff »

The hotel is in a excellent position to enjoy the city by foot, but very easy to reach by car as well and the parking is extremely convenient, even if a little tiny. The hotel is a old (and old fashioned) building, with a huge hall and dining area, retro furniture and carpet that is even more evident in the room, where the Novotel standard bedding is strongly in contrast making everything else appearing out of place : the bathroom is very antique and need a deep cleaning and refurbishment (especially the doors which are not closing properly) and the room size is inadequate, especially considering that we were in a executive room pretending to be able to accommodate 4 adults in a queen size bed and a sofa bed divided only by few inches. Ideal for a short stay but not for more. The breakfast was included in my reservation, good quality and variety of food but pretty much the same all over the Accorhotels group. The coffee is a negative note. Very positive instead in the welcoming approach of the staff, we really appreciated it.

Our hotel has responded to the review
Our hotel has responded to the review

Glad to learn that overall you had a good stay Claudia however, in particular that you found the team to be very welcoming which made up for the ageing condition of the building. Please be aware, that Novotel is changing and is currently rolling out a refurbishment program to bring the bedrooms back into the next generation which will address your concerns. We look forward to seeing you back at Novotel again very soon, warmest regards, Iain France -General Manager

Jacqui Families - 12/05/2019 AccorHotels certified review
« Clean And friendly »

Welcoming from the start, great sized room and well located

Our hotel has responded to the review
Our hotel has responded to the review

Delighted to learn you had an excellent stay Jacqueline and in particular that you found the team to be friendly from the start throughout your stay, thanks for letting us know and we look forward to seeing you again soon. Warmest regards, Iain France - General Manager

David Solo - 11/05/2019 AccorHotels certified review
« Comfortable »

A relaxing short break, quiet despite the busy location and the high occupancy. Will be nice once the roadworks are finished as they do make it tricky to reach the car park. Enjoyed a good meal in the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Delighted to hear you had a great stay David and enjoyed a pleasant meal in the Gourmet Bar & Restaurant. Thanks for letting us know and we look forward to your next visit, warmest regards, Iain France - General Manager

Jalal Business - 11/05/2019 AccorHotels certified review

The staff were brilliant, they went the extra mile to ensure I was able to fast during Ramdhaan. They organised breakfast to be delivered to my room at 3:30 in the morning. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Delighted to hear you found the team to be amazing Jalal and that we were able to assist you during your fasting period of Ramdhaan. We appreciate you taking the time to give us your feedback and look forward to seeing you again very soon. Warmest regards, Iain France - General Manager

Margaret M. Couples - 11/05/2019 AccorHotels certified review
« Very pleasing »

We stayed at the hotel for one night prior to a flight from Bristol Airport. Every aspect of the hotel was good - the spacious room and the more than ample buffet breakfast. In the evening we paid for the dinner buffet too which was very good. We found the staff to be helpful and friendly. The hotel is only a few minutes walk to the train station so we could be car free!

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for positive feedback Margaret, glad to hear you had an excellent stay with us and found the location to be great prior to taking a flight from Bristol Airport. Trust you had a lovely flight and we will look forward to your next visit. Warmest regards, Iain France - General Manager

Helen Couples - 10/05/2019 AccorHotels certified review
« Comfortable »

The room spacious and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Delighted to hear you had a very comfortable stay with us Helen and thank you for your feedback. We will certainly look forward to your next visit soon. Warmest regards, Iain France - General Manager

Leonie G. Business - 10/05/2019 AccorHotels certified review
« Reasonable »

I’ve been staying for Many years but they had forgotten that I have a preference to be high up so the noise doesn’t disturb me but they initially placed Me on the 1st floor and I had to request a higher floor

Our hotel has responded to the review
Our hotel has responded to the review

Sorry to learn that this particular stay did not meet your expectations on this occasion Leonie in particular the welcome from the team and allocation of your bedroom, please accept my sincere apologies. It is always disappointing for us to receive an overall rating of only 6/10 and I will certainly discuss your feedback with my team in order that the appropriate measures are taken to prevent future occurrence. It is our hope that you will consider Novotel again very soon. Warmest regards, Iain France - General Manager

Anonymous Business - 10/05/2019 AccorHotels certified review
« excellent business hotel except the towels are too small and thin, and have an odd smell. »

I've mentioned the towels before and it's been explained that this is due to how they are cleaned in a green way. i can live with the funny smell but the size of the towels is rather mean compared to other hotels I stay in where i often get a bath sheet size.

Our hotel has responded to the review
Our hotel has responded to the review

Thanks for your review Diane, we really appreciate your feedback in particular regarding the towels as this can be fairly common. Although you are correct regarding the cleaning process whereby, no colour enhancers or bleaching agents are used to protect the environment. Regarding the size and pile of the towels, this issue has been brought to the attention of our purchasing committee as whilst many of our guests ca fully understand the reasoning to conserve energy during the washing and drying process, we can emphasize that they can be just too small for a luxury feeling. I am sure that the Accor Linen will be reviewed and assessed when it comes to implementing further stock and thanks for your understanding in the meantime. We hope to see you again very soon, warmest regards, Iain France - General Manager

Mh Couples - 09/05/2019 AccorHotels certified review
« very convenient »

Staff friendly, accommodation good

Our hotel has responded to the review
Our hotel has responded to the review

Delighted to hear you had a great stay with us Melvyn and we appreciate your positive comments in particular that you found the team to be very friendly, thank you. We will certainly look forward to welcoming you back again in the future, warmest regards, Iain France - General Manager

Anonymous Business - 09/05/2019 AccorHotels certified review
« Everything was perfect »

The booking was for meeting room hire and everything was perfect. We were greeted at reception by the meeting host (sorry I cannot recall her name). She was extremely helpful and friendly. The lunch was served on time and the meeting room was perfect for our needs.

Our hotel has responded to the review
Our hotel has responded to the review

Many thanks for your positive feedback Angela, I was delighted to hear your event was perfect and in particular, that you found the team to be very friendly and helpful. We really appreciate you taking the time to let us know and we will certainly look forward to welcoming C. back to Novotel Bristol Centre again very soon. Warmest regards, Iain France - General Manager

Lady B. A. P. Business - 08/05/2019 AccorHotels certified review
« Quiet relaxing and plenty to do in the area »

We enjoyed our stay with only two problems. I the car park ten pound is a lot, 2 the doors into the bathroom for someone who is disabled find it hard to get through.

Our hotel has responded to the review
Our hotel has responded to the review

Many thanks for your feedback Brenda, delighted to hear you enjoyed your stay and found that there was plenty to do in the immediate area during your visit. I was however, sorry to learn that you believe that the cost to use the on site, multi storey underground secure car park was a lot. Although, we do our utmost to ensure that our rates in the city are competitive (the average cost to park our rates in the city are is £19 - £25 for 24 hours) these charges do help towards the running costs of the extraction system so that we can provide a safe environment for all our guests from dangerous exhaust fumes. As you may be aware, Bristol Temple Meads Railway station is just a short stroll away from the hotel and you may wish to consider using the train as an alternative travel mode for your next visit. We shall certainly look forward to seeing you again soon, warmest regards, Iain France - General Manager

Anonymous Families - 08/05/2019 AccorHotels certified review
« Great »

Really good modern rooms extremely clean good customer service

Our hotel has responded to the review
Our hotel has responded to the review

Delighted to hear you had an excellent stay Alexander and in particular that you found the customer service to be outstanding. We will certainly look forward to welcoming you back to Novotel again very soon, warmest regards, Iain France - General Manager

Ck Couples - 07/05/2019 AccorHotels certified review
« Comfy bed, good value »

Lovely experience, a clean and comfortable hotel room with friendly staff and good value car parking

Our hotel has responded to the review
Our hotel has responded to the review

Delighted to hear you had an excellent stay Charlotte and we really appreciate you taking the time to give us your feedback in particular about the friendliness of the team. We will certainly look forward to seeing you back at Novotel again very soon, warmest regards, Iain France - General Manager

Tara K. Couples - 07/05/2019 AccorHotels certified review
« Good Overall, but very concerned about the check out »

Excellent check in experience, a lovely room and pleasant stay. I was however concerned that although we had placed our belongings in the car when we went to breakfast on the Sunday morning our room was accessed and cleaned. We returned to our room at 10.30am and found the room was in the process of being cleaned, which forced us to vacate before we wanted to. This was a great inconvenience as we planned to remain in the room until the midday checkout.

Our hotel has responded to the review
Our hotel has responded to the review

Many thanks for your feedback Tara, I was happy to hear that overall you had a great stay therefore, we were disappointed to receive your overall rating of only 2/10 due to your room being serviced as a departure whilst you enjoyed breakfast on the Sunday morning. Although we do offer a check out-time of 12 midday, I am sure that you can appreciate, many of our pre-paid rooms check out without informing the hotel (and I see there were also no extras to settle on your rooms) and therefore, when the housekeeping team encounter a vacated room then they would simply continue to service the room appropriately. However, I am sure that had you alerted us at the time or had you placed the do not disturb card on your room door handle then this incident would not have occurred on this occasion. It is our hope that you may consider to use Novotel again in the future, warmest regards, Iain France - General Manager

Malcolm Friends - 07/05/2019 AccorHotels certified review
« comfortable and pleasant overnight stay »

comfortable and pleasant overnight stay

Our hotel has responded to the review
Our hotel has responded to the review

Glad to hear you had a very comfortable and pleasant stay Malcolm and we really appreciate you letting us know. We will look forward to seeing you back at Novotel again soon, warmest regards, Iain France - General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates