Hotel - Mercure Biarritz Centre Plaza Hotel
Mercure Hotel Mercure Hotel

Mercure Biarritz Centre Plaza Hotel

4.0/5 340 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 13  EUR
  • Babysitting on request
  • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9 AM (Paying)
    • LATE CHECK-OUT UP TO 5 PM (Paying)

Leisure and activities

  • Massage  (Nearby)
  • Babysitting on request
  • Beach and water sports
    • Rafting (Paying)
    • Snorkelling/Scuba diving center (Paying)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-22:00
    • Opening hours : Week-end 07:00-22:00

Business services

  • 7 meeting room(s)
  • Copy/print service available
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Hotel location

Your meetings and events

Mercure Biarritz Centre Plaza Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MILADY 20 m2 2 m 18 12 10 12 0
SOUS COMMISSION 1 25 m2 2 m 15 12 10 12 0
SOUS COMMISSION 2 25 m2 2 m 15 12 10 12 0
SOUS COMMISSION 3 25 m2 2 m 15 12 10 12 0
COTE DES BASQUES 60 m2 2 m 60 30 30 30 0
GRANDE PLAGE 60 m2 2 m 80 0 0 0 0
BAR PLAZA 80 m2 3 m 0 0 0 0 60
    • Screen
    • Audio and video equipment
    • Day light
    • Airconditioned meeting room
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 69 rooms

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 1,764 reviews

Our guest reviews for
Mercure Biarritz Centre Plaza Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 340 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Christina R. Couples - 01/07/2019 AccorHotels certified review
« The hotel was disappointing for a 4 star hotel. »

Service very good. But the hotel is old, windows falling apart, not painted. No fitness or swimmingpool facilities. No towels for the beach...

Maia K. Couples - 16/06/2019 AccorHotels certified review
« Pleasant stay »

Nice hotel with very good location and very good staff oriented on clients. Hotel itself needs some renovation otherwise everything was ok

Anonymous Couples - 05/06/2019 AccorHotels certified review
« Lovely building, great location and delightful staff »

See above

Peter D. Couples - 02/06/2019 AccorHotels certified review
« Four night stay at the Mercure Plaza Biarritz »

We had a very pleasant stay. Our reception on arrival by your receptionist Laurence was very good indeed as one would expect at an Accor hotel. Our privilege room was very good despite the window frame being in need of some modification. Our experience in the bar/breakfast lounge, too, was very good with all the staff very helpful and courteous. The hotel was in an excellent state of cleanliness. Once again a big thank you to all

Bart B. Couples - 23/05/2019 AccorHotels certified review
« Satisfactory »

Generally, we were happy with our stay but I would mention two things. Firstly, your website needs to have better directions for people driving by car as the street address given on your website is on the main road and the entrance to the hotel and the parking are not. We had a very stressful time getting to you as our SatNav took us to your other hotel Two hundred meters away and initially we parked in the public parking next to this hotel. Secondly, the hotel decorations and furnishings are tired and need renewing. We would certainly stay at the hotel again now that we know how to get there as then staff were very helpful and professional. Regards Bart B.

Anonymous Friends - 07/05/2019 AccorHotels certified review
« Great stay in the centre of Biarritz rea »

Really enjoyed our 3 night stay here. Positives- good room and big bathroom. Liked The Bluetooth speaker. Helpful friendly staff at the front desk, breakfast and bar. Negatives- the widows didn’t open as the balcony was unsafe. Breakfast choice was rather limited.

Lukasz K. Couples - 04/05/2019 AccorHotels certified review
« Fantastic stay »

We had amazing stay. Staff as very friendly and helpful, especially lady who did our checkin.

Régis J. Couples - 24/03/2019 AccorHotels certified review

Great Room with Sea View Very calm during night Rated 8 because during breakfast a large group of young people disrupted the buffet and was too noisy for my taste. The Staff has been extremely helpful when booking and for advices. Special note to Pascal who was heroic in managing the "herd" during breakfast

Anonymous Solo - 11/03/2019 AccorHotels certified review
« Mildew stans on the wall unacceptable! »

Personal friendly, place in front of the ocean superb, room nice too BUT mildew stains on the wall beneath the right side window are unacceptable! this has to be fixed ASAP Welcome gift for gold member not present as well!!

Chris H. Couples - 26/02/2019 AccorHotels certified review
« One night stopover in transit from Portugal to Le Grand Pressigny, »

Overall we were very pleased with location, cleanliness, and service at the hotel ( which was a two minute walk to the Biarritz Municiple Swimming Pool, and at Euro 2.50 for an adult smile was excellent) , the only negative was the bar, the prices were high and service very poor( staff ignored us and seemed to prefer cashing up and hoovering , and later turning the light out in the windows ... on a Saturday night at 22.15) .. we had an ‘exchange’ of words even to get service..

Vincent Families - 19/02/2019 AccorHotels certified review
« Excellent location but service was below expectations »

I first booked a room in Mercure President and was moved to Mercure Centre Plaza. I booked a "privilege room with ocean view", but the I had to lean out of the window to see the ocean ... and when I went to the reception saying that the sign "privilege room" was not on the door, the lady told me it was not possible ... Ladies at the reception were not kind. The overall services are far below 4-star hotel expectations.

Alexander Families - 06/01/2019 AccorHotels certified review
« Very good stay »

central location, friendly staff, good breakfast and spacious room

Fenella D. Families - 28/12/2018 AccorHotels certified review
« Family Christmas »

Team was very welcoming, room was lovely, breakfasts delicious. Altogether a very enjoyable way to spend Christmas. Location is perfect just across from the beachfront.

Begonia Couples - 21/11/2018 AccorHotels certified review
« The most amazing building in the best spot »

The building is impressive with the art dèco vitrals and details. The room was very nice and the stuff very friendly and helpful.

M E. Couples - 15/11/2018 AccorHotels certified review
« satisfactory stay at this hotel »

Hotel generally and room as expected. Breakfast service good as was bar service. Reception staff not well informed about Accor scheme platinum status

Chris D. Couples - 18/10/2018 AccorHotels certified review
« Excellent location and sea view room »

Very please, service and welcome great lovely room

Pierre E. Business - 17/10/2018 AccorHotels certified review
« My best worst experience »

Awful, the heat was on but no choice as therz was no air conditioning. Windows were stuck with rust, and after a good fight I had to shut them as the noise outside was crazy... 4 stars? Just kidding no?

Arlene D. Couples - 17/10/2018 AccorHotels certified review
« Great location, very helpful staff in an old world style of rooms »

We were greeted each time we entered the hotel . Reception was able to make us reservations for dinner. Our room was excellent, a view of the ocean, plenty of room and able to open the windows and feel the ocean breeze. The location was close to buses and walking distance to many places to eat, visit and shop.

Carol M. Couples - 09/10/2018 AccorHotels certified review
« Very friendly,clean,and we would go back ! »

Will book again, but the hotel is fairly booked for June 2019?

Christopher M. Business - 04/10/2018 AccorHotels certified review
« The staff was very good and extremely helpful. location was superb »

The staff at the desk specifically Chantal was very helpful in finding things and getting help for schedules

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