Hotel - Mercure Florianopolis Convention Hotel
Mercure Hotel Mercure Hotel

Mercure Florianopolis Convention Hotel

4.0/5 1,315 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm (Paying)
  • Laundromat

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h
    • Opening hours : Week-end 24h

Business services

  • 7 meeting room(s)
  • Conventions hotel
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Hotel location

Companies and event centres nearby

Company

CEF3 km / 1.86 mi Eletrosul5 km / 3.11 mi Fiesc2 km / 1 mi Oi Telecom1 km / 0 mi Tractebel8 km / 4.97 mi
Centro Adm Governo5 km / 3 mi FGV/SOCIESC2 km / 1.24 mi Huawei3 km / 1.86 mi Sociedade Hipica SC5 km / 3.11 mi

Congress centre

CENTRO DE EVENTOS ACM5 km / 3.11 mi CENTRO SUL10 km / 6.21 mi

Your meetings and events

With six rooms, a large central foyer and a multi-purpose space, the Mercure Florianópolis Convention is ready and equipped to host your event, with capacity for up to 650 people at any one time.The full support and meticulous organization, as well as its great spot in the city, make the Mercure Florianópolis Convention your perfect location.

Mercure Florianopolis Convention Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
LUCCA 25 m2 2 m 20 12 15 12 2
VIAREGGIO 40 m2 2 m 30 16 17 18 3
CORTONA 76 m2 2 m 70 25 16 50 30
FIRENZE 100 m2 3 m 110 33 36 60 40
SIENA 102 m2 2 m 130 35 100 65 20
TOSCANA 177 m2 2 m 250 45 200 100 40
AREZZO 198 m2 2 m 60 21 19 50 60
    • Flipchart
    • Indoor and Outdoor facilities
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • Hotel connected to conv. centre
    • Fine Cuisine
    • Accommodation
    • Wedding ceremony
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

equipped with Internet, WIFI, cable TV, minibar, microwave, shaving mirror, hairdryer, central air conditioning and 24-hour room service. We have apartments for those with reduced mobility and for non-smokers.

  • 176 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Opening windows
    • Remote control TV
    • Baby bed
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 9,269 reviews

Our guest reviews for
Mercure Florianopolis Convention Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,315 reviews
Adriano M. Couples - 08/08/2019 AccorHotels review
« Very dirty »

The locations is perfect , coffee is great, workers are okay but the room was so dirty .. I have some photos to prove it .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adriano M., Thank you for taking the time to tell us about your experience at the Mercure Florianopolis Convention Hotel. I am sorry that your experience did not meet your expectations; At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Florianópolis Convention GTeam | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Cláudio Business - 03/08/2019 AccorHotels review
« Good breakfast, bad internet »

The Room was good, the breakfast was great. But the internet was awfull.

Jose V. D. P. J. Business - 26/07/2019 AccorHotels review
« Too noisy »

Your hotel is too noisy. I could listen to everything that other guests were talking and I could listen to everything that was happening in the hall. Also, the bed gave me back pain and the food was too expensive. I really didn't like your services. I'm sorry.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jose Dal Pra J., We appreciate your commentaries which have a great value. We are sorry for any inconvenience we may have caused and we will share with the departments so that we can improve in our service. We hope to have a new opportunity to offer our best service that all our guests deserve. Best regards Att, Equipe Mercure Florianópolis Convention | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Danilo I. Couples - 26/06/2019 AccorHotels review
« Staff was incredibly friendly. Breakfast was pretty nice! Great experience. »

We stayed for two days so that we can race the Floripa Half marathon! Breakfast was served at 4:45 am on the race day and this was fantastic. We just missed a bit of attention to room cleaning. The room hasn’t been cleaned during our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Danilo I. S., good afternoon We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We thank you for your notes about cleaning, an item that we will improve in the next stay Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Eduardo Couples - 24/06/2019 AccorHotels review
« Excelente »

Excelente estadia.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Paulo Eduardo M., bom dia. Agradecemos pela sua avaliação, estaremos atentos aos itens apontados, para que desta maneira possamos melhorar os nossos serviços. Esperamos ter o prazer de recebê-lo novamente em sua próxima visita a Floripa. Sinceramente, Equipe Mercure Florianópolis Convention. | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

J Business - 25/05/2019 AccorHotels review
« Very nice »

It was nice, only had a problem because values given to me were confusing. Despite asking many times, I received the value of one night as being for two nights. Didn’t insist more because at reception they said I was mistaken, even when I showed the email that proved the value passed on to me was different of what was being charged.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julia Carolina Esteves De F., good afternoon We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive eedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Katherine B. Couples - 07/05/2019 AccorHotels review
« Mrs »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Katherine , good morning We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Carol Business - 29/03/2019 AccorHotels review

Average hotel. Mattress was not very comfortable. Breakfast buffet did not offer much variety.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carol L. P., good afternoon, Thank you for taking the time to tell us about your experience at the Mercure Florianopolis Convention Hotel. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Sergio L. Business - 27/03/2019 AccorHotels review
« satisfatoria »

satisfatoria

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Sergio S., boa tarde Somos extremamente gratos por sua avaliação. Seus registros favoráveis nos alegram e motivam a continuar superando-nos a cada dia, visando fazer sempre o melhor para seu conforto. Na expectativa de lhe acolher novamente, queira aceitar os nossos melhores cumprimentos. Att, Equipe Mercure Florianópolis Convention | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Gary Solo - 19/03/2019 AccorHotels review
« Very pleasant... »

All my needs were taken care of quickly. The breakfast in the morning was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary H., good morning We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Friends getaway - 18/03/2019 TripAdvisor review
« Very Good »

The acomodation, local and cleaness were excelent. It was the first time we stayed at this hotel in Florianopolis. The weather was sunny. Need to be improve is the reception (check in and check out), be more kinldy and efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paulo, Many thanks for your positive review! We are delighted to hear that you had a great experience at Mercure Florianópolis Convention. We look forward to having the privilege of welcoming you back to our hotel soon! Kind regards! Mercure Florianópolis Convention

Moises Business - 16/03/2019 AccorHotels review

good place to stay for a short period

Our hotel has responded to the review
Our hotel has responded to the review

Dear Moises A., good morning We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team. | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Bruno Solo - 09/03/2019 AccorHotels review
« boa »

boa experiencia

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Bruno V., bom dia Somos extremamente gratos por sua avaliação. Seus registros favoráveis nos alegram e motivam a continuar superando-nos a cada dia, visando fazer sempre o melhor para seu conforto. Na expectativa de lhe acolher novamente, queira aceitar os nossos melhores cumprimentos. Att, Equipe Mercure Florianópolis Convention | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Anonymous Business - 07/03/2019 AccorHotels review
« Comfortable »

Easy check in & Friendly Staff. Breakfast traditional Brazilian hotel, nothing more or less than normally expected. Great for business trips, however, wall outlets should have different variations as electronics have different ports.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Alfredo H. Alfredo H., good morning We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Luiz Business - 27/02/2019 AccorHotels review
« Very comfortable and good service »

It was a very comfortable experience. The only point that I make is that the price of the refrigerator and kitchen items was too damn high. I mean, VERY HIGH.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luiz Fonseca R., good morning We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your sugestion about the kitchen Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Att, Equipe Mercure Florianópolis Convention | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Moacir P. Families - 26/02/2019 AccorHotels review
« excelente »

atendeu as expectativas

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Senhor Moacir P., bom dia Agradecemos os seus comentários no seguimento da sua estada no Mercure Florianópolis Convention Hotel. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Att, Equipe Mercure Florianópolis Convention | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Carlos T. Business - 11/02/2019 AccorHotels review
« Disappointment »

I´ve been recently hosted three times at the Mercure, and at all times I have not received the receipt. Every time I´ve to call and ask for the receipt. Due to this routine situation, I will no longer stay at Accor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carlos T. J., good morning Thank you for taking the time to tell us about your experience at the Mercure Florianopolis Convention Hotel. I am sorry that your experience did not meet your expectations; At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We send your invoice request to the responsible sector, which we will send as soon as possible. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Fabio P. Business - 09/02/2019 AccorHotels review
« good, but could be better. »

Terrible internet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fabio P. L., good morning We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive feedback. . We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team. | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Federico P. Business - 03/02/2019 AccorHotels review
« Good experience for a business trip »

The room had all services I needed, was very confortable and both check in and out were efficient. Had one problem with water leaking from the shower that soaked my towel. That’s why my rating isn’t higher.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Federico p., good morning We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Anonymous Business - 30/01/2019 AccorHotels review
« It was ok. »

Just one very small and old towel to shower. Air conditioning not perfect working.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mariana E., good morning Thank you for taking the time to tell us about your experience at the Mercure Florianopolis Convention Hotel. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

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