Hotel - Novotel Jakarta Mangga Dua Square
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Novotel Jakarta Mangga Dua Square Hotel

4.0/5 1,644 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SOEKARNO-HATTA INTL. AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 21 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Exhibition centre

JAKARTA INTERNATIONAL EXPO5 km / 3 mi

Your meetings and events

Allow Novotel Jakarta Mangga Dua Square to provide expert guidance for your conference, meetings, and seminars. We care about your success, and our team are driven by your needs and desires. We can advise, organize, provide high tech equipment, and more.Our years of experience have let us build a great expertise in meetings organization.

Novotel Jakarta Mangga Dua Square Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
TOBA 15 m2 2 m 0 0 8 0 0
TERNATE 18 m2 2 m 0 0 12 0 0
BUGIS B 27 m2 2 m 24 15 18 15 20
IBAN 29 m2 2 m 0 0 12 0 0
SASAK 29 m2 2 m 0 0 12 0 0
KAJANG 30 m2 3 m 0 0 12 0 0
KUBU 30 m2 3 m 0 0 12 0 0
BADUY 33 m2 3 m 0 0 12 0 0
PUNAN 48 m2 2 m 30 15 15 20 20
ASMAT A 56 m2 2 m 40 20 24 30 30
ASMAT B 56 m2 2 m 0 0 24 0 30
GAYO 83 m2 2 m 80 30 40 40 70
ASMAT C 90 m2 2 m 0 0 40 0 50
BUGIS A 100 m2 2 m 110 45 50 63 80
SUNDA 103 m2 2 m 120 50 56 60 0
BUGIS 127 m2 2 m 150 50 60 80 100
ASMAT ABC 202 m2 2 m 240 90 90 120 150
BETAWI BALLROOM A 384 m2 7 m 340 80 90 200 200
BETAWI BALLROOM B 384 m2 7 m 340 80 90 200 200
BETAWI BALLROOM C 384 m2 7 m 250 60 70 150 100
BETAWI BALLROOM 1,152 m2 7 m 1000 0 0 600 640
    • Flipchart
    • Auditorium
    • Soundproof
    • Meeting room
    • Podium
    • Lectern
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • High speed transmission line
    • Fine Cuisine
    • Accommodation
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 362 rooms

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 4,224 reviews

Our guest reviews for
Novotel Jakarta Mangga Dua Square

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,644 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Family - 11/06/2019 TripAdvisor review
« Family Holiday »

Easy Access and good hospitality. Thank you for the late check out and all the service given by Novotel Staff. Our kids really enjoy the swimming pool and the breakfast. Thank you for all the efforts,

Maya Families - 08/06/2019 AccorHotels certified review
« Satisfied »

Always happy and satisfied staying at this hotel

Hendro Families - 07/06/2019 AccorHotels certified review
« awesome »

that was awesome hotel experience

Mal Business - 07/06/2019 AccorHotels certified review
« Quite ok »

The room that stayed in is 8119, they are leakings in the toilet, on the ceiling next to the ventilation area they are water dropping from it, toilet was not that clean, especially in the shower, the door frame is rusted, so it was noise if u open n close the shower door. Ordered the room service, nasi goreng buntut was awesome, but the ikan bakar is totally not my taste. The bed and pillows were ok too, Novotel Bangkok have better bed and pillow. Thank you, hope u can improve on this.

Dt2y Business - 05/06/2019 AccorHotels certified review
« YOU ARE NEVER ALONE ! »

The experience is like family welcoming you back after a long trip out! Always making sure you are comfortable with every arrangements....

Kuncoro F. Families - 05/06/2019 AccorHotels certified review
« A pleasant and enjoyable experience »

It was an exciting, pleasant and enjoyable experience during my holiday stay with family at Novotel Jakarta Mangga Dua Square. The hospitality of hotel staff, especially Ms. Cyntia and Vera (reception desk staff) was beyond my expectation. I felt expected and privileged as an Accor Silver Plus member. In addition, the close proximity of the hotel with various attractive and tourist destination sites is one of the reason I chose this hotel whenever I visit Jakarta with my family.

Palmarum T. Families - 04/06/2019 AccorHotels certified review
« Large room, clean and comfortable »

Worth with the value paid

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, Thank you for staying with us and it’s a great delight to have been at your service. We appreciate your positive review and on behalf of the Management and staff here at Novotel Jakarta Mangga Dua Square, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again soon. Sincerely, Lidiya Oktaviani, Asst. Guest Experience Manager.

Ekklesia A. Families - 02/06/2019 AccorHotels certified review
« Good service »

Easy to check in for member.. I love the welcoming drink, love to get upgrade room with vouchers.. Room was big and clean.. But the air-conditioning not too cool.. Overall okay especially the food.. Super.. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, First of all, thank you for being our loyalty member and share your experience with us. Smooth check-in is guaranteed to all our loyalty member and you also could use online check-in on the website. Very well noted for the air conditioning in that particular room and would be follow up by our team member accordingly. Furthermore, it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Sincerely, Lidiya Oktaviani, Asst. Guest Experience Manager.

Leony Couples - 02/06/2019 AccorHotels certified review
« Noise problems »

Until 6pm I heard noise from other room near to my room. Maintenance project maybe. Overall, I have good experience as I'm expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, Thank you for staying at Novotel Jakarta Mangga Dua Square and share your experience with us. We do apologize for the inconvenience you've met during your stay. Our team member failed to inform you in advance for the room maintenance nearby. We have remind our team regarding this matter. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Sincerely, Lidiya Oktaviani, Asst. Guest Experience Manager.

Gan P. G. Solo - 01/06/2019 AccorHotels certified review
« Comfortable and enjoyable »

Happy with my stay as the room was good and staff friendly and helpful. The rooms were newly furnished. Only the tissue box needs to be replace as it was old and defaced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, First of all, thank you for being our loyalty member and share your experience with us. We are delighted to know that you were enjoying the room you stayed in as well as the hospitality from our team member. We appreciate for your comment regarding the tissue box and our team would follow up accordingly. I would glad to share your review with our team as we strive to continuously maintain the quality of our services. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Sincerely, Lidiya Oktaviani, Asst. Guest Experience Manager.

Paul Business - 31/05/2019 AccorHotels certified review
« Good as always »

Many times guest . No what to expect

Sunil A. Business - 27/05/2019 AccorHotels certified review
« Another good visit to Jakarta »

Extremely good and satisfying. Although the hotel was sparsely occupied due to Ramadan , but the staff was greatly active in helping and satisfying the guests. Cynthia , Vera , Rian and Melyana at the Premier Lounge on 8th Floor were extremely helpful and require a special mention.

Agnes P. Business - 27/05/2019 AccorHotels certified review
« Overall pleasant stay, with slight improvement »

1) Comfortable room but need to improve on the wifi connectivity, fridge have some strange smell, good selection of tv channels (local, international), replenishment of complimentary tea/coffee not consistent, but ok for drinking water replenishment (3 bottles daily). 2) Good buffet breakfast spread and pleasant staff, but need to improve on the hygiene of display utensils (encountered steamed orange sweet potato in a basket, whereby the steaming basket was infested with baby roaches, which i alerted the banquet staff for their immediate action). Note: advise to ensure pest control is sufficient, and get kitchen staff to do thorough check of the utensils to ensure hygiene, before using it to display food. Some other guest might take these pics and share in social media, which will bring risk of negative publicity to the hotel. 3) Location conveniently located next to the mall, and comfortable distance to the airport via taxi 4) Nice landscaping, especially the koi pond, comfortable children room at the common facility area

Johnson C. Friends - 26/05/2019 AccorHotels certified review
« Well kept hotel in a very strategic location »

Room is very clean and spacious. I informed I was celebrating a special ocassion during my stay and the staff made it memorable

Business - 26/05/2019 TripAdvisor review
« Great Hotel »

Just returned after 3rd stay in this hotel. The hotel is large and both room types I’ve tried have been clean and well appointed. Quite a relaxed atmosphere with the pool and pond area .The staff have all been friendly and helpful. I will be staying here again next time work takes me to Jakarta.

Roger P. Business - 25/05/2019 AccorHotels certified review
« Excellent »

The rooms are rather larger than expected. Breakfast was a good choice of Asian and western. Staff always a smile and helpful

Sukum T. Business - 23/05/2019 AccorHotels certified review
« All hotel services start from Door-man , Receptionist , Waiter at the Resturant , Room service all excellent »

Clean and Comfortable room , hotel location is easily to excess to High/Toll way very convenience for my travelling and doing business

Kurniawan J. Friends - 21/05/2019 AccorHotels certified review
« good service »

overall good service, but the towel condition getting worse (some bed smell also)

Kunalan Business - 16/05/2019 AccorHotels certified review
« convenient and pleasant »

felt appreciated, especially with the welcome goodies in the room. services were excellent and fast. Strategic location. friendly staff gives the comfort and secure assurance. rooms are clean.

Yudasmoro Families - 14/05/2019 AccorHotels certified review
« great »

nice hotel for family, love the pool. easy to find food stall, near ancol & connected to mall. but the access from mall to hotel is a bit confusing because not all lift are serving to 5th floor. no direction & the mall is huge.

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