Hotel - Mercure Milano Centro
Mercure Hotel Mercure Hotel

Mercure Milano Centro

4.0/5 834 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Catering

  • Breakfast

Business services

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Hotel location

Your meetings and events

The hotel boasts an inviting and elegant meeting room, with free WIFI access and air conditioning, ideal for meetings of 5 to 25 people. Our team of staff is available to help guests create personalized packages to suit their needs.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CARNITI 32 m2 3 m 20 15 20 20 0
    • Flipchart
    • WIFI access
    • Slide projector
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

32 elegant rooms where attention to detail and warm colors create the ultimate in comfort, with facilities including free WIFI, laptop safe, LCD TV with Sky and international channels, air conditioning, and tea and coffee making facilities.

  • 32 rooms
  • 32 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.3/5 AccorHotels Rating 1,257 reviews

Our guest reviews for
Mercure Milano Centro

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 834 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Thomas Couples - 11/11/2019 Confirmed reviews AccorHotels
« Great & especially the staff »

great

Marco A. Couples - 06/11/2019 Confirmed reviews AccorHotels
« Practical location but need to be refreshed »

The Mercure Hotel Milano Centro is an excellent solution for a stay in Milano. Perfectly located, walking distance from downtown, entrance for the metro just in front of the hotel door. The personnel is very kind and helpful, the welcome service excellent. However, the hotel and the rooms would need to be refreshed. We stayed in room 308; the bed quality is excellent but the bathroom and the general style of the room look dated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Soon the Hotel will be renovated, and we really appreciate the new style. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angelica Receptionist Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

R. P. Couples - 06/11/2019 Confirmed reviews AccorHotels
« Very pleasant »

Very friendly staff and quiet rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., we very much appreciate Your comments regarding Your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Nic S. Couples - 05/11/2019 Confirmed reviews AccorHotels
« mr Nic C. »

great location, wonderful room, all superb thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., we very much appreciate Your comments regarding Your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback, and I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

W. Business - 05/11/2019 Confirmed reviews AccorHotels
« Mr. Frederic W. »

Great stay. (i) Milos is a great desk assistant: clear, positive, practical (ii) room clean and comfortable (iii) breakfast nice (good cereal bread)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., we very much appreciate Your comments regarding Your stay at the Hotel Mercure Milano Centro. It is always a pleasure to receive positive feedback. I will share Your comments with our team and with Milos especially. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank You again for sharing Your experience, and we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Couples T. Couples - 04/11/2019 Confirmed reviews AccorHotels
« Great stay »

We were greeted with very pleasant staff. It seemed that they were wery proud and committed on their work. Wery nice stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., we very much appreciate Your comments regarding Your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback. I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank You again for sharing Your experience, and we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Shadi S. Couples - 04/11/2019 Confirmed reviews AccorHotels
« Fantastic stay in beautiful Milan »

We had a very enjoyable stay at Mercure Milan. Milos was such a help with his fantastic consumer centricity and his thoughtfulness. The rooms were reasonably sized, location is absolutely great within a shopping area and right on the metro and bus lines, in between the Statzione Centrale and the Duomo center area, walking distance to both. Breakfast was rich and generous. Above all, we felt welcomed and taken care of- thanks to amigos again. Will definitely visit again and recommend to friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., we very much appreciate Your comments regarding Your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team and with Milos in particular. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Grace C. Solo - 04/11/2019 Confirmed reviews AccorHotels
« A good hotel with average price »

Location is accessible, not in the city center but in a walking distance to the main shopping area and tourist attractions. There is subway station nearby. Staff are friendly. I booked for "Standard room with single bed" because it is the room for one person. The room does not have window with view. Actually, it is an attic bedroom, so the small window is opened to the sky. Moreover, this room is on the top floor and there is no elevator on the room's floor. I have to take an elevator to the one-lower floor and take steps to the room which is inconvenient for me. Then, I went to the reception and paid more for standard room. Room is cozy and clean. Breakfast is at average. I went to have it around 9 a.m. and omelette is finished. I had to wait around 20 minutes until it was served again. Overall, this is a good hotel with average price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. C., thank You for the review regarding Your stay at the Hotel Mercure Milano Centro. I will share Your positive comments with our team. Anyway, we apologize for any drawback You may have faced during Your stay. Our staff always speak friendly to the Guests and make their best to let Guests feel welcomed. About the room, You have been assigned our last single room available for the day of Your arrival. The Hotel planimetry is particular because the Hotel is located inside an ancient Milanese building; I advise You that it will be renovated next year, with more services. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Aloyslus D. Business - 24/10/2019 Confirmed reviews AccorHotels
« Good location »

Great location beside the Metro underground ; rooms were clean & well kept; Rooms well insulated from road traffic. Staff were very helpful & speak in English. Many restaurants around the hotel; there is tram stop in front of the hotel ; The Milano Central station is about 1.2 km away you could use Tram 9 to get there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALOYSIUS D., We very much appreciate your comments regarding your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea Pappè Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

J. Business - 13/10/2019 Confirmed reviews AccorHotels

Nice hotel but it is really a pity not to have a bar/restaurant. So no room service available. I also had a lot of hairs in the bathroom. The room was fine but a bit noisy. I could hear the streets and the room right above mine. The staff was very helpful and nice. a good thanks to them. I regret not to have the usual free bottle of water in the room and the usual small gift for gold member. the overall stay was good and I will certainly come back next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. j., we very much appreciate your comments regarding your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. Unfortunately, the hotel does not have a bar since the structure is an ancient Milanese building, with a specific planimetry. About room service, we cooperate with a restaurant located 50 meters away from the Hotel and Guests only need to look at the menu provided in the room. It will be a pleasure to let You try room service during Your next stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Anonymous Couples - 10/10/2019 Confirmed reviews AccorHotels
« Average for a mecure branded hotel »

Underwhelmed

Tim G. Families - 06/10/2019 Confirmed reviews AccorHotels
« Perfect for shopping. »

Mercure Milano Centro is a charming hotel, spacious rooms, friendly staff and that location! If you're visiting Milan for a little retail therapy you couldn't be in a better place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we very much appreciate Your comments regarding Your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing Your experience, and we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Michal Business - 06/10/2019 Confirmed reviews AccorHotels
« Nice hotel with good location »

Small but with friendly service. Nice place to stay for both private and business trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., we really appreciate Your comments regarding Your stay at the Hotel Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Gary Solo - 06/10/2019 Confirmed reviews AccorHotels
« Excellent location for the Metro Train! »

I arrived three hours early at the hotel due to my flight time and was greeted warmly. I had prearranged I could leave my suitcase with the hotel whilst I explored the city until my room was ready. The staff at the reception offered me a room they had ready or I could wait for a room with a view out the front which I opted for. They took my case to my room and offered me use of the toilet and lounge area. It was a nice touch to receive a text when Room was ready! A welcome drink was offered from the mini-bar (i.e. water, soft drink or beer) which is a unique experience. In my room, the main light hung low so I hit my head on it quite a bit (I’m 6ft 4”). The sink was blocked (the water did not drain) although this was sorted the next day as there is a card which can be completed for maintenance issues so was rectified as soon as it was brought to their attention. The toilet roll holder is not fitted in an ideal place as it where your leg would go so you end up sitting at an angle on the toilet. The curtains in my room did not close fully so there was a small gap in the middle but fortunately this did not affect my sleep. There were no robes provided but there were paper slippers but only useful for those with small feet. My room was hot when I checked-in (temperature outside was 25 degrees) and the air conditioning is turned on an off by reception which is not convenient. When I requested it to be turned on it was. Large shower with rainfall head and a flexible head was ideal. Usual Mercure toiletries provided. The room was clean and bedding comfortable. The free WIFI was very good quality. I was disappointed with the breakfast due to the lack of selection and the poor-quality cooked product which consisted of small pieces of cold sausage (frankfurter style), rubber egg like an omelette cut up in to pieces and ham. There was a reasonable Continental selection and Apple flan. Nutella style chocolate to go with pancakes etc. On the plus side, the coffee was nice and the fresh bread was also nice. There were a few flies hanging around the area although the cheese and cooked breakfast was covered to protect it. If I stayed again I would opt to eat breakfast out. Amazingly, the hotel is a few paces from the Metro (literally exit the hotel main entrance, turn to your right, walk a short distance and turn to the left and the escalator down in to the metro is there. You can be onboard a Metro train in about 3 minutes if you time it right. You can walk to the Duomo which takes about 20-30. I walked to the hotel from Central Station which took 20 minutes. On the return I used the metro and you have to change once which was easy. Whilst there were some disappointments with my stay, it was the more affordably priced hotel at the time and I would certainly stay here again due to the accommodating staff, cleanliness and location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., we appreciate Your comments regarding Your stay at the Mercure Milano Centro. Since the structure of the Hotel is an ancient Milanese building, planimetry was developed with different spaces and nowadays there is no room for a bar: that is why we can only offer the "Welcome drink" from the minibar in the room. For the Accor Hotels, the "Welcome drink" conditions depend on the services of every specific hotel. We apologize for any maintenance inconvenience You may have faced, but we can grant You that we always try to solve every problem as soon as possible. The slippers are made of non-woven fabric for single use, as it happens in many hotels around the world. We will treasure Your considerations about breakfast and we will do our best to offer always a better service. It is always a pleasure to receive positive feedback about the staff and I will share Your comments with our team. We advise You that next year the Hotel will be renovated and Guests will probably find a bar and other facilities. Thanks again for sharing Your experience, we hope Your next visit will be better than the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Erin Families - 06/10/2019 Confirmed reviews AccorHotels
« nice stay »

good location. very friendly and helpful staff. clean, spacious, quiet rooms. lots of restaurants, bars and shops closely located to hotel. would definitely stay again if I find myself in Milan!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., we really appreciate Your comments regarding Your stay at the Hotel Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank You again for sharing Your experience, and we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Gaz111999 Solo travel - 05/10/2019 TripAdvisor review
« You couldn't be closer to the metro! »

I arrived three hours early at the hotel due to my flight time and was greeted warmly. I had prearranged I could leave my suitcase with the hotel whilst I explored the city until my room was ready. The staff at the reception offered me a room they had ready or I could wait for a room with a view out the front which I opted for. They took my case to my room and offered me use of the toilet and lounge area. It was a nice touch to receive a text when Room was ready! A welcome drink was offered from the mini-bar (i.e. water, soft drink or beer) which is a unique experience. In my room, the main light hung low so I hit my head on it quite a bit (I’m 6ft 4”). The sink was blocked (the water did not drain) although this was sorted the next day as there is a card which can be completed for maintenance issues so was rectified as soon as it was brought to their attention. The toilet roll holder is not fitted in an ideal place as it where your leg would go so you end up sitting at an angle on the toilet. The curtains in my room did not close fully so there was a small gap in the middle but fortunately this did not affect my sleep. There were no robes provided but there were paper slippers but only useful for those with small feet. My room was hot when I checked-in (temperature outside was 25 degrees) and the air conditioning is turned on an off by reception which is not convenient. When I requested it to be turned on it was. Large shower with rainfall head and a flexible head was ideal. Usual Mercure toiletries provided. The room was clean and bedding comfortable. I was disappointed with the breakfast due to the lack of selection and the poor-quality cooked product which consisted of small pieces of cold sausage (frankfurter style), rubber egg like an omelette cut up in to pieces and ham. There was a reasonable Continental selection and Apple flan. Nutella style chocolate to go with pancakes etc. On the plus side, the coffee was nice and the fresh bread was also nice. There were a few flies hanging around the area although the cheese and cooked breakfast was covered to protect it. If I stayed again I would opt to eat breakfast out. Hotel is a few paces from the Metro (literally exit the hotel main entrance, turn to your right, walk a short distance and turn to the left and the escalator down in to the metro is there. You can be onboard a Metro train in about 3 minutes if you time it right. You can walk to the Duomo which takes about 20-30.I would stay again.

Anonymous Couples - 03/10/2019 Confirmed reviews AccorHotels
« andrea s. »

excellent

John B. Couples - 24/09/2019 Confirmed reviews AccorHotels
« Nice hotel in good location »

Very satisfactory as we had not stayed in this part of Milan before. The staff were very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., we very much appreciate Your comments regarding Your stay at the Hotel Mercure Milano Centro. It is always a pleasure to receive positive feedback. I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank You again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Stu M. Solo - 19/09/2019 Confirmed reviews AccorHotels
« Milan trip »

It was great. The bed was awesome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., we very much appreciate Your comments regarding Your stay at the Hotel Mercure Milano Centro. It is always a pleasure to receive positive feedback. Your comments will be shared with our team. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank You again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Ronald W. Couples - 15/09/2019 Confirmed reviews AccorHotels
« True professionalism »

A joy.

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