Hotel - Mercure Milano Centro
Mercure Hotel Mercure Hotel

Mercure Milano Centro

4.0/5 830 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking  (Nearby)
    • Private indoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing
  • Porter

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-11:30/17:00-21:00
    • Opening hours : Week-end 07:00-11:30/17:00-21:00

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Your meetings and events

The hotel boasts an inviting and elegant meeting room, with free WIFI access and air conditioning, ideal for meetings of 5 to 25 people. Our team of staff is available to help guests create personalized packages to suit their needs.

Mercure Milano Centro Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CARNITI 32 m2 3 m 20 15 20 20 0
    • Flipchart
    • WIFI access
    • Slide projector
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

32 elegant rooms where attention to detail and warm colors create the ultimate in comfort, with facilities including free WIFI, laptop safe, LCD TV with Sky and international channels, air conditioning, and tea and coffee making facilities.

  • 32 rooms
  • 32 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 1,219 reviews

Our guest reviews for
Mercure Milano Centro

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 830 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Couples - 10/10/2019 AccorHotels review
« Average for a mecure branded hotel »

Underwhelmed

Tim G. Families - 06/10/2019 AccorHotels review
« Perfect for shopping. »

Mercure Milano Centro is a charming hotel, spacious rooms, friendly staff and that location! If you're visiting Milan for a little retail therapy you couldn't be in a better place.

Michal Business - 06/10/2019 AccorHotels review
« Nice hotel with good location »

Small but with friendly service. Nice place to stay for both private and business trip.

Gary Solo - 06/10/2019 AccorHotels review
« Excellent location for the Metro Train! »

I arrived three hours early at the hotel due to my flight time and was greeted warmly. I had prearranged I could leave my suitcase with the hotel whilst I explored the city until my room was ready. The staff at the reception offered me a room they had ready or I could wait for a room with a view out the front which I opted for. They took my case to my room and offered me use of the toilet and lounge area. It was a nice touch to receive a text when Room was ready! A welcome drink was offered from the mini-bar (i.e. water, soft drink or beer) which is a unique experience. In my room, the main light hung low so I hit my head on it quite a bit (I’m 6ft 4”). The sink was blocked (the water did not drain) although this was sorted the next day as there is a card which can be completed for maintenance issues so was rectified as soon as it was brought to their attention. The toilet roll holder is not fitted in an ideal place as it where your leg would go so you end up sitting at an angle on the toilet. The curtains in my room did not close fully so there was a small gap in the middle but fortunately this did not affect my sleep. There were no robes provided but there were paper slippers but only useful for those with small feet. My room was hot when I checked-in (temperature outside was 25 degrees) and the air conditioning is turned on an off by reception which is not convenient. When I requested it to be turned on it was. Large shower with rainfall head and a flexible head was ideal. Usual Mercure toiletries provided. The room was clean and bedding comfortable. The free WIFI was very good quality. I was disappointed with the breakfast due to the lack of selection and the poor-quality cooked product which consisted of small pieces of cold sausage (frankfurter style), rubber egg like an omelette cut up in to pieces and ham. There was a reasonable Continental selection and Apple flan. Nutella style chocolate to go with pancakes etc. On the plus side, the coffee was nice and the fresh bread was also nice. There were a few flies hanging around the area although the cheese and cooked breakfast was covered to protect it. If I stayed again I would opt to eat breakfast out. Amazingly, the hotel is a few paces from the Metro (literally exit the hotel main entrance, turn to your right, walk a short distance and turn to the left and the escalator down in to the metro is there. You can be onboard a Metro train in about 3 minutes if you time it right. You can walk to the Duomo which takes about 20-30. I walked to the hotel from Central Station which took 20 minutes. On the return I used the metro and you have to change once which was easy. Whilst there were some disappointments with my stay, it was the more affordably priced hotel at the time and I would certainly stay here again due to the accommodating staff, cleanliness and location.

Erin Families - 06/10/2019 AccorHotels review
« nice stay »

good location. very friendly and helpful staff. clean, spacious, quiet rooms. lots of restaurants, bars and shops closely located to hotel. would definitely stay again if I find myself in Milan!

Gaz111999 Solo travel - 05/10/2019 TripAdvisor review
« You couldn't be closer to the metro! »

I arrived three hours early at the hotel due to my flight time and was greeted warmly. I had prearranged I could leave my suitcase with the hotel whilst I explored the city until my room was ready. The staff at the reception offered me a room they had ready or I could wait for a room with a view out the front which I opted for. They took my case to my room and offered me use of the toilet and lounge area. It was a nice touch to receive a text when Room was ready! A welcome drink was offered from the mini-bar (i.e. water, soft drink or beer) which is a unique experience. In my room, the main light hung low so I hit my head on it quite a bit (I’m 6ft 4”). The sink was blocked (the water did not drain) although this was sorted the next day as there is a card which can be completed for maintenance issues so was rectified as soon as it was brought to their attention. The toilet roll holder is not fitted in an ideal place as it where your leg would go so you end up sitting at an angle on the toilet. The curtains in my room did not close fully so there was a small gap in the middle but fortunately this did not affect my sleep. There were no robes provided but there were paper slippers but only useful for those with small feet. My room was hot when I checked-in (temperature outside was 25 degrees) and the air conditioning is turned on an off by reception which is not convenient. When I requested it to be turned on it was. Large shower with rainfall head and a flexible head was ideal. Usual Mercure toiletries provided. The room was clean and bedding comfortable. I was disappointed with the breakfast due to the lack of selection and the poor-quality cooked product which consisted of small pieces of cold sausage (frankfurter style), rubber egg like an omelette cut up in to pieces and ham. There was a reasonable Continental selection and Apple flan. Nutella style chocolate to go with pancakes etc. On the plus side, the coffee was nice and the fresh bread was also nice. There were a few flies hanging around the area although the cheese and cooked breakfast was covered to protect it. If I stayed again I would opt to eat breakfast out. Hotel is a few paces from the Metro (literally exit the hotel main entrance, turn to your right, walk a short distance and turn to the left and the escalator down in to the metro is there. You can be onboard a Metro train in about 3 minutes if you time it right. You can walk to the Duomo which takes about 20-30.I would stay again.

Anonymous Couples - 03/10/2019 AccorHotels review
« andrea s. »

excellent

John B. Couples - 24/09/2019 AccorHotels review
« Nice hotel in good location »

Very satisfactory as we had not stayed in this part of Milan before. The staff were very helpful.

Stu M. Solo - 19/09/2019 AccorHotels review
« Milan trip »

It was great. The bed was awesome.

Ronald W. Couples - 15/09/2019 AccorHotels review
« True professionalism »

A joy.

Lars T. Couples - 13/09/2019 AccorHotels review
« If you arrive by car: Do not stay here »

The possibility for arrival by car is hopeless. Not even any space for temporary parking whilst check in. Further more guests have to pay the 'valet person' (30 Euro per night) directly in cash and this amount does therefore not appear on the official hotel invoice. This is a very strange and inconvenient arrangement. We wonder whether it is legal ???? Room 205 has very limited access to daylight.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Hotel Mercure Milano Centro co-works with a parking service very close to the hotel. The service You paid is not a “valet person”, it actually is a guarded parking for € 30 per day; the alternative is to park on the street, with higher costs. The receipt You received from the garage men is legally valid and it does not appear in the Hotel invoice because Hotel Mercure and Garage Melzo are different companies. About check out, we can ensure You that the receptionist was not on his 'first shift ever'. He asked assistance only once to avoid any problems to the guest due to system errors. Please accept our best regards, Stefano Contini Reception Hotel Mercure Milano Centro

Couples - 13/09/2019 TripAdvisor review
« If arriving by car: Do not stay here »

The possibility for arrival by car is hopeless. Not even any space for temporary parking whilst check in. Further more guests have to pay the 'valet person' (30 Euro per night) directly in cash and this amount does therefore not appear on the official hotel invoice. This is a very strange and inconvenient arrangement. We wonder whether it is legal ???? Room 205 has very limited access to daylight.

Nancy Couples - 07/09/2019 AccorHotels review
« Lovely room, excellent staff and great location. »

This is a great hotel. The room was comfortable and bright w a great bed and beautiful bathroom. Staff was attentive and very helpful. They gave us many great restaurant tips. Conveniently located w a metro stop at the door, but a also very easy 20 minute walk to the city centre.

Nice Q. S. I. M. Business - 06/09/2019 AccorHotels review
« Nice quick stay »

Very nice experience. Room was nice and quiet and hotel staff were very helpful and professional.

Sanjiv Couples - 03/09/2019 AccorHotels review
« mr »

very nice stay...Lovely hotel..Good location..Smiling staff.

Anonymous Couples - 03/09/2019 AccorHotels review
« convenient location »

initial reception was rather unfriendly but breakfast was good and the servers good

Anonymous Solo - 02/09/2019 AccorHotels review
« As expected »

Good location, friendly staff

KochinaP Solo travel - 02/09/2019 TripAdvisor review
« As expected »

Great location, nice small hotel, however if your planning to get there by car the parking situation is less then ideal. There is no place to park to check in and the carpark is a third party around the corner. Except for that the hotel is nice, but the breakfast is very light for the money.

Antonia Y Friends getaway - 28/08/2019 TripAdvisor review
« Perfect Location! »

Small hotel in a quiet area. Friendly staff, very helpful. Clean rooms. Perfect location for getting to the city centre. Metro and tram stations are literally outside the hotel entrance. There are local restaurants in close proximity.

Jg Families - 27/08/2019 AccorHotels review
« Good stay »

Good location just closed to Metro and many nice place to eat. Comfortable stay in hotel, but facility is little bit old.

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