ibis El Jadida 3 stars

Customer review rating (ALL Rating) 3.6/5 232 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Pool

  • Meeting room

  • By the sea

  • Free WiFi

  • Less than 5 minutes from the city center

Our accommodation(s)

Hotel location

ibis El Jadida

Place Nour El Kamar, Route de Casablanca
24000 EL JADIDA
Morocco

GPS:33.244843, -8.490457

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

LA TABLE

La Table restaurant is all about freshness, simplicity and delicious food. Our varied menu features gourmet dishes from Morocco and around the world, enhanced by the mouth-watering flavours of exotic spices.

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 80 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  232 reviews

TripAdvisor Rating  3.5/5  498 reviews

just wooow

TripAdvisor rating 5.0/5

ERRAMI F TripAdvisor review

Our stay at Ibis in El Jadida was fantastic! The welcoming staff, clean and comfortable rooms, and delicious breakfast made our visit truly enjoyable. The hotel's convenient location added to the overall positive experience. Highly recommended for a great stay in El Jadida!

Thank you very much for sharing this great review of your recent stay at Ibis El Jadida. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. 

Best experience

TripAdvisor rating 5.0/5

Hassna B TripAdvisor review

This hotel is a true sanctuary, nestled in an enchanting setting. The rooms are elegantly appointed, offering luxurious comfort for every visitor. The restaurant serves exquisite cuisine, tantalizing taste buds with refined flavors and delicately prepared dishes. The pool provides a relaxing spot with a breathtaking view of the sea, inviting everyone to unwind and enjoy the magnificent panorama. This establishment masterfully combines luxury, comfort, and a welcoming atmosphere for an unforgettable experience

Thank you very much for sharing this great review of your recent stay at Ibis El Jadida. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. 

Not comfortable

Customer review rating 1.5/5

Abdelhaq B. Business - Confirmed reviews ALL

The rooms are not clean The food is not good

Dear ABDELHAQ B., Thank you for taking the time to tell us about your experience at the ibis El Jadida. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

I do not recommend it unless it is an emergency.

TripAdvisor rating 2.0/5

vassillakis TripAdvisor review

THE GOOD SIDE: The food is routinely local and tasty, though it is not possible to comment on the food preparation area, because it is not visible to the guests. The foreigners are not resistant to the street-type food preparation method, and it is of utmost importance that the food served is not polluted. The reception staff is approachable, supportive, and flexible. They will try very kindly to find an option on any question a guest have. But they are attempting to be too kind. Thus, frequently breaking off a dialog with one guest in the middle of a conversation and starting to communicate with another. If it's not an emergency, then this is disrespectful and increases the quality of information exchange. This kind of bad-manner can be improved by proper Guest Service Manager training. THE NOT GOOD SIDE: It is an insult to demand 60 euros per night for this Hotel. Tri-stars are too high-rated and not deserved. The room condition is unacceptable. Photos attached. The findings are as follows: 01. Air Conditioning is included in the bill but not operational. After consulting with the reception and aiming for a perk, their defense was A/C out of order due to the off-season period. (How much is the price for this room in the ON-season period?) 02. Bed sheet found not fresh but worn. 03. The mattress was found filthy and saturated with unknown fluids. 04. Toilet wall brackets loose. 05. Shower cabin tails are filthy. 06. Shower cabin moisture went sagging. 07. Shower cabin glass door attachments are damaged, thus offsetting the glass and causing scratches. 08. The shower drainage is not draining. 09. The door frames are filthy and damaged. 10. The finishing slats are detached. 11. Wall painting traces are visible over the furniture. 12. The toilet-purpose glass is resting on the handwashing bench without a napkin. 13. The shortness of the toilet handwashing faucet makes it difficult to wash hands. 14. Damaged furniture. Worn edges, detached and hanging shelves. 15. The entrance door has no door lock strike plate. 16. Hotel elevator floor level indicator out of order 17. All night, there was a slight but outstanding knocking sound coming somewhere from a nearby room. It was a frequent but not a constant nocking. Tricky to determine the location, which could drive one to insanity. All these deficiencies have been tolerated because of an emergency one-night stay. The current condition is a health risk situation.

We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at our Ibis El Jadida hotel and apologize if you experienced any inconsistency in our service, we have read your review with our utmost attention and will take note of your constructive remarks.

Customer review rating 0.5/5

Stephen Business - Confirmed reviews ALL

Terrible , told must move room without notice , hot water off when returned from work for 4 hrs , although told 5 times 30 minute note , tv in room and AC not working reported 4 times no action at all !! Was hard work to stay in this hotel , need refurbishing and staff need to be trained how to handle complaints in a professional manner

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Other web-users rate our hotel

  • 159 reviews 8.5/10 Location
  • 284 reviews 4.3/10 Room
  • 251 reviews 7.8/10 Service
  • 14 reviews 5/10 WiFi
  • 157 reviews 3.6/10 Cleanliness
  • 91 reviews 4.1/10 Comfort
  • 78 reviews 4.8/10 Breakfast
  • 65 reviews 5.3/10 Food

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