Hotel - Pullman Basel Europe
Pullman Hotel Pullman Hotel

Pullman Basel Europe Hotel

4.5/5 990 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:30-14:00 + 18:00-22:00
    • Opening hours : Week-end 11:30-14:00 + 18:00-22:00

Business services

  • 10 meeting room(s)
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Hotel location

Companies and event centres nearby

Company

BASF1 km / 0.62 mi HUNTSMAN1 km / 0.62 mi ROCHE0.8 km / 0.5 mi
DSM5 km / 3.11 mi NOVARTIS1 km / 0.62 mi SYNGENTA0.5 km / 0.31 mi

Congress centre

MESSE BASEL0.3 km / 0.19 mi

Exhibition centre

MESSE BASEL0.3 km / 0.19 mi

Your meetings and events

A multitude of possibilities are available to anyone planning a meeting at the Pullman Basel Europe hotel. Six well-lit and air-conditioned meeting rooms span over 5382 sq. ft. (500 sq. m), the biggest of which is the gallery offering 1937 sq. ft.Feel refreshed as you go through the agenda: Participants can fill up on Basel air on the attractive garden terrace - the perfect place for a short coffee break.The Pullman Co-Meeting concept is also put into action here in the form of modern communication and presentation technology, high-quality and well-equipped meeting rooms and Pullman's motivated and experienced event and IT solutions managers.

Pullman Basel Europe Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ESTRADE 1 30 m2 2 m 15 10 10 10 10
ESTRADE 2 40 m2 2 m 30 12 15 15 20
ESTRADE 3 40 m2 2 m 30 12 20 20 20
ARCADE 50 m2 2 m 40 20 20 20 30
GALERIE 2 85 m2 3 m 90 30 30 50 70
GALERIE 1 94 m2 3 m 90 30 30 50 70
ESTRADE 1, 2 & 3 108 m2 2 m 85 40 40 50 65
FOYER 155 m2 2 m 0 0 0 0 60
GALERIE 1 & 2 179 m2 3 m 180 60 50 150 160
GALERIE 1 & 2 & FOYER 335 m2 2 m 0 0 0 0 260
    • On request
    • Lectern
    • Day light
    • WIFI access
    • On request
    • Syndicate rooms
    • Airconditioned meeting room
    • High speed transmission line
    • Hotel connected to conv. centre
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The rooms provide both a stylish refuge and a place for networking. Among other things, this is ensured by free WIFI/ADSL and a connectivity panel with USB and HDMI ports for the XXL transfer of images and sounds onto the HD monitor.

  • 141 rooms
  • 141 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 8 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.6/5 AccorHotels Rating 4,774 reviews

Our guest reviews for
Pullman Basel Europe

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 990 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Business - 16/09/2019 TripAdvisor review
« First stay at an Accor Hotel »

This particular hotel was clean and the staff was exceptional. The room was very small and had minimal space if your the type person who likes to "unpack". The location of the hotel was convenient. There's a grocery store right next to the hotel and the bus stops right in front of the hotel. The bus is the only way to travel inside the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 556arleene, wow... full score. I am very pleased to read that you have appreciated our location so much. I am also very pleased that the staff has remained so positive in memory. It will be my pleasure to share your great feedback with all colleagues. We very much hope to be able to welcome you to your next visit to Basel. Best regards Patricia Randazzo Front Office Manager

Anonymous Business - 12/09/2019 AccorHotels review
« tip top »

alles war bestens

Our hotel has responded to the review
Our hotel has responded to the review

Lieber Gast, wow... Vielen Dank für diese tolle Bewertung. Es freut mich sehr zu sehen und zu lesen, dass alles tip top war und werde natürlich auch meine Kollegen an der tollen Bewertung teilhaben lassen. Wir würden uns freuen Sie bald wieder bei uns begrüssen zu dürfen. Bis dahin viele Grüsse Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Marta Business - 11/09/2019 AccorHotels review
« Nice hotel with friendly staff. »

Central location, lots of options included with breakfast and a nespresso machine in the room. I ordered room service a few times and the food was delicious and arrived very quickly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marta, Thank you for being our guest and your really good rating and such nice feedback. I'm pleased that you enjoyed your stay with us and do hope to welcome you again for your next visit at Basel. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Mohamed E. Business - 09/09/2019 AccorHotels review
« A very memorable experience thank you to the staff »

The staff were always very courteous and helpful in managing any requests or needs

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed E., Thank you for being our guest and your really nice feedback and rating regarding your stay with us. I'm pleased to read that you enjoyed your stay. We all look Forward to welcome you again for your next visit at Basel with us. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Mystery T. Business - 08/09/2019 AccorHotels review
« Great stay »

Great stay, friendly staff at reception. No wait to check in, although it was crowded in the lobby when large groups were there. Food at breakfast was delicious, service was excellent. Room 611 was fine,bed was very comfortable. Shower was a bit small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mystery T., Thank you on behalf of the entire team for your really good rating and such nice feedback. I'ts always a pleasure to receive positiv feedback from our guests. I will not miss to share your's with the entire team. We all would be pleased to welcome you again for your next visit at Basel. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Anonymous Business - 06/09/2019 AccorHotels review
« Great place to stay for business travel »

Friendly service; very nice rooms; good "work office" while traveling.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

R L. F. Couples - 06/09/2019 AccorHotels review
« Welcoming Reception, nicely decorated and very clean. »

Check in was a breeze, the staff were exceptional and the entire hotel showed care and consideration in design.

Our hotel has responded to the review
Our hotel has responded to the review

Dear R L F., Thank you on behalf of the entire team for your amazing feedback of your stay. I'm really pleased to read that we could convince you of our service so much and do hope to welcome you again with us for your next stay at Basel. Till then best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Anonymous Business - 04/09/2019 AccorHotels review
« Pleasant and functional, as usual »

I am accustomed to your deferent and polite service. Keep up the good work!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your visit and your such nice feedback as well as good rating. We are pleased that you are satisfied with our service and do hope to welcome you again very soon. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

S. N. Couples - 02/09/2019 AccorHotels review
« Good, modern, international hotel in Basel centre »

The Pullman Basel Europe is a modern hotel, in the center of Basel. 5 minutes walk from the Basel Messe and 15 minutes walk from Basel old city. It is modern and comfortable. The rooms are big, elegant and very well kept. Bathrooms are clean and modrns. The personnel is very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear N. S., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea Volk Front Desk PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

T. Y. Families - 26/08/2019 AccorHotels review
« Too short ! »

one of our favorite places to stay in the world great rooms, service, friendly and welcoming staff, breakfast always a pleasure to go to Basel, especially when it feels like home

Our hotel has responded to the review
Our hotel has responded to the review

Dear T. Y., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Andrea Volk Front Desk PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Ömer Ö. Families - 26/08/2019 AccorHotels review
« Good stay except the baby cot »

I have nothing to say regarding the room, cleaning, bar, etc. all spotless. However the baby cot was disastrous, the matress did not fit into the frame and no fences surrounding the cot. Our baby pushed herself out during the night and woke up, which was quite inconvenient. I believe cots with fences are much safer for smaller babys.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ömer Ö., Thank you very much for visiting us. I am glad that you had nothing to complain about in your room. Many thanks for the feedback on the baby cot. I forwarded it directly and hope that we will exchange it in the near future. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Sandra B. Couples - 24/08/2019 AccorHotels review
« Clean and comfortable »

We enjoyed the quiet room. The bed was extremely comfortable. The bathroom was a good size.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sandra B., Thank you for being our guest and your really good rating and feedback. I'm pleased to read that you enjoyed your stay with us. We look Forward to welcome you with us for your next visit at Basel. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Ht Business - 22/08/2019 AccorHotels review
« Central location, consistent experience »

Definitely one if my first choices in Basel for business stays

Our hotel has responded to the review
Our hotel has responded to the review

Dear HT, Thank you for being our guest again and your really nice rating and feedback. I'm pleased to read that you enjoyed your stay with us. We look Forward to welcome you again very soon. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Klodian A. Families - 15/08/2019 AccorHotels review
« Prefect »

Everything was prefect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Klodian A., wow... Thank you on behalf of the entire team for this amazing rating and feedback. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Karen Families - 14/08/2019 AccorHotels review
« Fabulous hotel! »

Modern, relaxing hotel - perfect after a hot, busy day in Basel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen, wow... I am very happy about this great evaluation. Great that you could relax with us and enjoy your stay so well. I will be very pleased to share it with the whole team. We hope to welcome you next time in Basel. Until then many greetings from Basel Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

René Couples - 13/08/2019 AccorHotels review
« We had an awesome weekend »

All was great, we enjoyed our time at the Pullman in Basel. The only minor thing that we encountered is that our welcome drink did not include two cocktails. We had one Mojito and one Caipirinha = 2 cocktails and had to pay for one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rene, Thank you so much for this fantastic review. I am happy to read that you spent a great weekend with us. But I'm sorry to read that the colleagues at the bar charged you for a welcome drink. That should not have happened, because it was clear that you are in the room with two people and the welcome drink is also valid for the second person. I would like to apologise for the mistake. I assure you that I will pass it on to our F&B manager for briefing with the staff at the bar and I will also remind my colleagues at the bar that this applies of course to the number of guests in the room and not just for a drink. I have seen that you are coming back soon and look forward to welcoming you back. Regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Tomàs L. Couples - 12/08/2019 AccorHotels review
« Expectativas satisfechas »

Satisfactoria

Our hotel has responded to the review
Our hotel has responded to the review

Estimado TOMÀS L. , Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Uk G. Business - 12/08/2019 AccorHotels review
« Comfortable stay but could be improved »

What I did not like: Bathroom is way too small. If I put the shower mat on the floor I could not open the door. Air conditioning is virtually non-existent. I was sweating in the room almost all the time. Hair dryer is inadequate (not powerful enough) - I could not risk washing my hair and be late for a meeting as drying my hair with that hairdryer would have taken probably hours. What I did like: Well equipped, clean room. Extremely grateful for the UK power socket as I'd left my adapter at home and would not have been able to work/charge my laptop in my room without this socket. The light switches are brilliant, with their pre-programmed settings for tv, reading, etc. Hotel staff were very pleasant, polite and friendly. Good quality toiletries were provided.

Our hotel has responded to the review
Our hotel has responded to the review

Dear UK G., Thank you very much for visiting us and for your feedback. I would like to thank you for your improvement points and will raise them at our next meeting. Thank you again for that. The feedback of our guests is important to us, as it is the only way to constantly improve ourselves and our service. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Barbara H. Couples - 10/08/2019 AccorHotels review
« Beautiful interior and excellent location. »

The staff was very nice. The room was spacious and very modern. The location was very convenient to everything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barbara H, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Andrea Volk Front Desk PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Jz Business - 09/08/2019 AccorHotels review
« Very Satisfied »

I enjoyed my stay in the hotel, even the first lunch I had was a bit salty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JZ, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. I am glad to hear that you enjoyed your stay with us. I am very sorry to hear that your lunch was too salty, I hope very much we can revise this impression during your next stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Andrea Volk Front Desk PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

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