Hotel - Pullman Basel Europe
Pullman Hotel Pullman Hotel

Pullman Basel Europe Hotel

4.5/5 983 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:30-14:00 + 18:00-22:00
    • Opening hours : Week-end 11:30-14:00 + 18:00-22:00

Business services

  • 10 meeting room(s)
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Hotel location

Companies and event centres nearby

Company

BASF1 km / 0.62 mi HUNTSMAN1 km / 0.62 mi ROCHE0.8 km / 0.5 mi
DSM5 km / 3.11 mi NOVARTIS1 km / 0.62 mi SYNGENTA0.5 km / 0.31 mi

Congress centre

MESSE BASEL0.3 km / 0.19 mi

Exhibition centre

MESSE BASEL0.3 km / 0.19 mi

Your meetings and events

A multitude of possibilities are available to anyone planning a meeting at the Pullman Basel Europe hotel. Six well-lit and air-conditioned meeting rooms span over 5382 sq. ft. (500 sq. m), the biggest of which is the gallery offering 1937 sq. ft.Feel refreshed as you go through the agenda: Participants can fill up on Basel air on the attractive garden terrace - the perfect place for a short coffee break.The Pullman Co-Meeting concept is also put into action here in the form of modern communication and presentation technology, high-quality and well-equipped meeting rooms and Pullman's motivated and experienced event and IT solutions managers.

Pullman Basel Europe Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ESTRADE 1 30 m2 2 m 15 10 10 10 10
ESTRADE 2 40 m2 2 m 30 12 15 15 20
ESTRADE 3 40 m2 2 m 30 12 20 20 20
ARCADE 50 m2 2 m 40 20 20 20 30
GALERIE 2 85 m2 3 m 90 30 30 50 70
GALERIE 1 94 m2 3 m 90 30 30 50 70
ESTRADE 1, 2 & 3 108 m2 2 m 85 40 40 50 65
FOYER 155 m2 2 m 0 0 0 0 60
GALERIE 1 & 2 179 m2 3 m 180 60 50 150 160
GALERIE 1 & 2 & FOYER 335 m2 2 m 0 0 0 0 260
    • On request
    • Lectern
    • Day light
    • WIFI access
    • On request
    • Syndicate rooms
    • Airconditioned meeting room
    • High speed transmission line
    • Hotel connected to conv. centre
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The rooms provide both a stylish refuge and a place for networking. Among other things, this is ensured by free WIFI/ADSL and a connectivity panel with USB and HDMI ports for the XXL transfer of images and sounds onto the HD monitor.

  • 141 rooms
  • 141 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 8 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating 4,721 reviews

Our guest reviews for
Pullman Basel Europe

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 983 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Klodian A. Families - 15/08/2019 AccorHotels review
« Prefect »

Everything was prefect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Klodian A., wow... Thank you on behalf of the entire team for this amazing rating and feedback. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Karen Families - 14/08/2019 AccorHotels review
« Fabulous hotel! »

Modern, relaxing hotel - perfect after a hot, busy day in Basel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen, wow... I am very happy about this great evaluation. Great that you could relax with us and enjoy your stay so well. I will be very pleased to share it with the whole team. We hope to welcome you next time in Basel. Until then many greetings from Basel Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

René Couples - 13/08/2019 AccorHotels review
« We had an awesome weekend »

All was great, we enjoyed our time at the Pullman in Basel. The only minor thing that we encountered is that our welcome drink did not include two cocktails. We had one Mojito and one Caipirinha = 2 cocktails and had to pay for one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rene, Thank you so much for this fantastic review. I am happy to read that you spent a great weekend with us. But I'm sorry to read that the colleagues at the bar charged you for a welcome drink. That should not have happened, because it was clear that you are in the room with two people and the welcome drink is also valid for the second person. I would like to apologise for the mistake. I assure you that I will pass it on to our F&B manager for briefing with the staff at the bar and I will also remind my colleagues at the bar that this applies of course to the number of guests in the room and not just for a drink. I have seen that you are coming back soon and look forward to welcoming you back. Regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Tomàs L. Couples - 12/08/2019 AccorHotels review
« Expectativas satisfechas »

Satisfactoria

Our hotel has responded to the review
Our hotel has responded to the review

Estimado TOMÀS L. , Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Uk G. Business - 12/08/2019 AccorHotels review
« Comfortable stay but could be improved »

What I did not like: Bathroom is way too small. If I put the shower mat on the floor I could not open the door. Air conditioning is virtually non-existent. I was sweating in the room almost all the time. Hair dryer is inadequate (not powerful enough) - I could not risk washing my hair and be late for a meeting as drying my hair with that hairdryer would have taken probably hours. What I did like: Well equipped, clean room. Extremely grateful for the UK power socket as I'd left my adapter at home and would not have been able to work/charge my laptop in my room without this socket. The light switches are brilliant, with their pre-programmed settings for tv, reading, etc. Hotel staff were very pleasant, polite and friendly. Good quality toiletries were provided.

Our hotel has responded to the review
Our hotel has responded to the review

Dear UK G., Thank you very much for visiting us and for your feedback. I would like to thank you for your improvement points and will raise them at our next meeting. Thank you again for that. The feedback of our guests is important to us, as it is the only way to constantly improve ourselves and our service. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Barbara H. Couples - 10/08/2019 AccorHotels review
« Beautiful interior and excellent location. »

The staff was very nice. The room was spacious and very modern. The location was very convenient to everything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barbara H, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Andrea Volk Front Desk PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Jz Business - 09/08/2019 AccorHotels review
« Very Satisfied »

I enjoyed my stay in the hotel, even the first lunch I had was a bit salty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JZ, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. I am glad to hear that you enjoyed your stay with us. I am very sorry to hear that your lunch was too salty, I hope very much we can revise this impression during your next stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Andrea Volk Front Desk PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Markus E. Business - 05/08/2019 AccorHotels review
« disapointed »

Rooms and cleaning service was good Reception and its service was poor

Our hotel has responded to the review
Our hotel has responded to the review

Dear Markus E. Thank you very much for your visit. I am sorry that the service of the reception did not convince you this time. I attach great importance to it and of course this point is particularly important to me. Since you also visit us regularly, I am incredibly sorry that you received this impression from the reception during your stay. However, I would like to thank you for your feedback, as this is the only way I can intervene. You can be sure that I will talk to my team about it. I have credited you 2500 points on your Accor account as a "small" redemption. I hope you won't be disappointed by us any more and I look forward to your next visit. If you have any questions, suggestions or feedback, please do not hesitate to contact me. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Xia H. Business - 01/08/2019 AccorHotels review
« peace and comfy »

I really enjoyed the croissants every morning! I loved the comfy bed and everything supplied in my room. I can even enjoy a good scenery through my window!! Especially, there is the garden and the gym. I can exercise anytime. All stuff are polite and patient to me, thanks a lot! It's my first time to Basel and I am captivated by its peaceful and beautiful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Xia H., wow... Thank you for your amazing rating and such nice feedback. I'm really pleased to read that you enjoyed your stay so much and do hope to welcome you for your next visit at Basel. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

David F. Couples - 29/07/2019 AccorHotels review
« Most convenient location for great stay »

Very efficient and helpful staff. Large room with all amenities. It satisfied all of our needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David F., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Graham Couples - 27/07/2019 AccorHotels review
« Excellent stay in Pullman Basel »

We had a fabulous stay here. Our room was extremely comfortable and spacious It was very quiet, great shower and very good wifi. All the team menbers we encountered- reception,restaurant and room attendants were so friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Graham, Thank you so much for your amazing feedback and such nice rating. I really appreciate it and will not miss to share your comments with the entire team. We all look forward to welcome you again for your next visit. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Alex Business - 26/07/2019 AccorHotels review
« Great hotel, room and lovely and polite waitresses. »

As stated in my previous sentence, couldn't say more with less. One thing to remark it's the professional and nice people I've meet there working for you, from the receptionists to the waitresses. Thank you!.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex, wow... Thank you so much for your amazing feedback and such nice rating. I really appreciate it and are happy to read that our service convinced you. I will not miss to share it with the entire team. We would be pleased to welcome you again for your next visit at Basel. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Anonymous Business - 26/07/2019 AccorHotels review
« Was OK »

It was my third staying in the hotel. Past two were very good, this time I got very tiny room 515, which did not have very comfortable bed (small and soft), bathroom was very small and the water was leaking all over the floor from the shower corner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your visit again. I'm sorry if you didn't like this stay as much as the previous one due to the size of the room. From this booking I can see that you had booked a Classic single room. Since we were completely booked during the weekend due to the last Basel Tattoo Event, we were unfortunately unable to give or assign uprades to any of our guests for this weekend. Now you know the difference of the room categories and can then - for your hopefully next booking - only book from the Classic Double category. We would be happy to welcome you again soon. Many greetings Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Garry F. A. Couples - 24/07/2019 AccorHotels review
« Comfortable and clean »

Only one night after late afternoon arrival. Very efficient staff and good meals.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Garry from A., Thank you for your really nice feedback and such good rating. I'm pleased to read that - even just for one night - you enjoyed your stay with us. We would be very pleased to welcome you again the next time and then maybe for bit longer :) Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

K Business - 21/07/2019 AccorHotels review
« Excellent comfort and equipment in the room but unsatisfactory front desk service »

The rooms are very well designed for comfort and ease of use. The bed was very comfortable. Breakfast is delicious and breakfast staff very friendly and attentive. However, the front desk staff did not offer good service. They made no effort to accommodate requests or to correct mistakes. I spoke to the manager at the end of my stay. She was very professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear K, Thank you very much for your visit and the open feedback. I am pleased to read that our colleagues in the breakfast service were able to convince you. It will be my pleasure to pass it to them. It's just a pity that the reception was not so positive. I would like to apologize to you again for this. I always expect my team to be attentive and to help our guests in every situation and also to find and offer a direct solution to problems. Rest assured that I have already discussed it with the people who were there. I have credited you Courtesy points as a "small" redemption and also as an apology. I hope to see you again soon to convince you of our service at the reception. Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Mrb Couples - 21/07/2019 AccorHotels review
« overnight for the Basel Tattoo »

Lovely staff, great location, could not have been better! I only wish we were there long enough to enjoy Peter Moser's Quatre Saison...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margaret R., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. we are looking forward to welcome you again and hope that you will enjoy the Les quatre season during your next visit. Sincerely, Andrea Volk Front Desk PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Slp Business - 19/07/2019 AccorHotels review
« clean and comfortable »

Nice room, clean and comfortable. Everything seemed very new. A little bit hot at night sometimes, however. The breakfast was very nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SLP, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Anonymous Business - 19/07/2019 AccorHotels review
« Associate Director »

Very well kept hotel that was close to everything I needed. Beautiful room, quiet and restful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Associate Director, Thank you for being our guest and your really nice feedback and fantastic rating. We are all pleased that you had a lovely stay with us and do hope to welcome you back with us soon. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Anonymous Business - 13/07/2019 AccorHotels review
« Good location and accommodations »

The rooms were clean and comfortable. The hotel location was great. The housekeeping staff were responsive and friendly. One person of three or four at the front desk was pleasant and helpful. The others provided basic service at best and made little effort to answer questions or provide assistance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs A., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive feedback. We are very sorry for the inconveniences at our front desk. We will share your comments with our team We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and we can for sure improve further in that matter. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Lucia Business - 12/07/2019 AccorHotels review
« Too laud and hot »

The room it's great, but when I came back (around 6 pm) the curtains were open (I left them closed on purpose) and the room was too hot to sleep, the air condition was also to low. Part of the carpet was wet too, which was quite uncomfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lucia J., Thank you for taking the time to tell us about your experience at the Pullman Basel Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem of the heat and the wet carpet and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

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