Hotel - Pullman Basel Europe
Pullman Hotel Pullman Hotel

Pullman Basel Europe Hotel

4.5/5 1,004 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

See all services

Hotel location

Companies and event centres nearby

Company

BASF1 km / 0.62 mi HUNTSMAN1 km / 0.62 mi ROCHE0.8 km / 0.5 mi
DSM5 km / 3.11 mi NOVARTIS1 km / 0.62 mi SYNGENTA0.5 km / 0.31 mi

Congress centre

MESSE BASEL0.3 km / 0.19 mi

Exhibition centre

MESSE BASEL0.3 km / 0.19 mi

Your meetings and events

A multitude of possibilities are available to anyone planning a meeting at the Pullman Basel Europe hotel. Six well-lit and air-conditioned meeting rooms span over 5382 sq. ft. (500 sq. m), the biggest of which is the gallery offering 1937 sq. ft.Feel refreshed as you go through the agenda: Participants can fill up on Basel air on the attractive garden terrace - the perfect place for a short coffee break.The Pullman Co-Meeting concept is also put into action here in the form of modern communication and presentation technology, high-quality and well-equipped meeting rooms and Pullman's motivated and experienced event and IT solutions managers.

Pullman Basel Europe Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ESTRADE 1 30 m2 2 m 15 10 10 10 10
ESTRADE 2 40 m2 2 m 30 12 15 15 20
ESTRADE 3 40 m2 2 m 30 12 20 20 20
ARCADE 50 m2 2 m 40 20 20 20 30
GALERIE 2 85 m2 3 m 90 30 30 50 70
GALERIE 1 94 m2 3 m 90 30 30 50 70
ESTRADE 1, 2 & 3 108 m2 2 m 85 40 40 50 65
FOYER 155 m2 2 m 0 0 0 0 60
GALERIE 1 & 2 179 m2 3 m 180 60 50 150 160
GALERIE 1 & 2 & FOYER 335 m2 2 m 0 0 0 0 260
    • On request
    • Lectern
    • Day light
    • WIFI access
    • On request
    • Syndicate rooms
    • Airconditioned meeting room
    • High speed transmission line
    • Hotel connected to conv. centre
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The rooms provide both a stylish refuge and a place for networking. Among other things, this is ensured by free WIFI/ADSL and a connectivity panel with USB and HDMI ports for the XXL transfer of images and sounds onto the HD monitor.

  • 141 rooms
  • 141 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 8 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating 4,932 reviews

Our guest reviews for
Pullman Basel Europe

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,004 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Families - 05/11/2019 Confirmed reviews AccorHotels

The Bistro needs to improve food quality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your visit and the time you took to give us feedback. I'm very sorry to read that you missed the special attention as an Accor Member. Rest assured that I will sensitize and train my team again. I would also like to thank you for the open and honest feedback on our bistro and assure you that I will pass it on to the responsible persons for improvement. Nevertheless, we hope to welcome you as our guest again and to convince you more of us and our house as well as our service. Many greetings Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Anonymous Business - 01/11/2019 Confirmed reviews AccorHotels
« Great hotel »

Excellent service, clean and good size rooms. It can however get a bit noisy if facing the street with Windows open.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Eric M. Business - 28/10/2019 Confirmed reviews AccorHotels
« Another great expirence at the Pullman »

The staff is excellent and friendly. My room was large and well laid out with modern lighting and fixtures. Super quiet even though its located in a busy part of the city. I was not awoken at all with any traffic noise or tram noise.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eric M wow... Thank you so much for your amazing rating and such nice feedback. I'm pleased to read that you enjoyed again your stay with us and do hope that many other follows. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Colin138 Solo - 27/10/2019 Confirmed reviews AccorHotels
« Nice friendly hotel »

Friendly staff and nice room. the breakfasts have pleanty of choices and the tram stop is almost outside the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear colin138, Thank you for your visit and your great rating. I'm also pleased about your feedback and will not miss it to share it. We would be pleased to welcome you again with us for your next visit at Basel. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Marie-louise Business - 26/10/2019 Confirmed reviews AccorHotels
« Superb location and good quality »

Really pleasant stay overall. Friendly staff. Spacious and well equipped room. Location was ideal since it was a business stay and the conference center is 1 min away. Breakfast selection and coffee was a bit average from what I expected. Downtown is 10 min walk away which was a beautiful experience. Nice addition to our stay was the free pass to use the trem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marie-Louise, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback with our friendly staff:) I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea Volk Front Desk PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Maja S. Business - 25/10/2019 Confirmed reviews AccorHotels
« Nice and centrallås located hotel »

Clean room, Nice bed. A bit anonumous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maja S., Thank you for your visit and your good rating. We are pleased that you enjoyed your room and slept well. We look Forward to welcome you again as our guest. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

M E. Business - 24/10/2019 Confirmed reviews AccorHotels
« Three nights in a nice hotel close to the Conference center! »

Friendly staff in reception and at breakfast. Nicely kept room. Only one small disappointment was to be waken up by the automatic binders rolling up at 06:30.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M E thank you very much for your visit and the great evaluation to the person. I am glad that you liked it so much. Regarding the blinds it must have been due to the wind or heavy rain. For safety reasons these go up automatically. But we would be happy to welcome you again soon. Dear greetings Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Joost Couples - 22/10/2019 Confirmed reviews AccorHotels
« Very nice hotel, good location and friendly staff »

We had a lovely stay in the hotel. The parking was a bit difficult to find (or it was just us :)) but all very conveniently located. public transport is available in front of the door and free passes were offered by the hotel. But everything is also within walking distance. The rooms are modern, very clean and spacious. Nevertheless, we mostly enjoyed our breakfast experience, because of the warm welcome that Mrs. Wiesse (I believe) gave to all guests. What a true pleasure seeing someone that genuinely loves her job and brings her smile and good spirit across to the guests. For the hotel manager, cherish such excellent staff! Would be happy to recommend this hotel, or come back whenever around in Basel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joost, wow... thank you very much for your great review. I am glad to read that you enjoyed your stay so much. Above all, I am very pleased that you remembered Mrs. Weiss so positively. Of course I will pass on your positive feedback to Mrs. Weiss. I am sure that she will also be very pleased about it. We look forward to welcoming you back soon. Many greetings until then Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Oswald Business - 20/10/2019 Confirmed reviews AccorHotels
« Toll »

Holz Messe basel

Our hotel has responded to the review
Our hotel has responded to the review

Lieber Oswald, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Pullman Basel Europe. Wir freuen uns über 80 von 100 Punkten!! Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Viele Grüße Andrea Volk Front Desk PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

May Friends - 16/10/2019 Confirmed reviews AccorHotels

booked and requested hotel double beds room over 4 months early before arrival, and was told only one bed room available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear May, Thank you very much for your visit. I am sorry if we could not meet your request for the type of bed for your stay. We always do our best to fulfill all wishes and requests of our guests. Unfortunately, we cannot guarantee this in advance as this is always subject to the availability of the day. Nevertheless, we would be pleased to welcome you again. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Krisztina Business - 14/10/2019 Confirmed reviews AccorHotels
« Quality, stylish, professional, friendly »

Could not have wished for anything better. The staff is very helpful, professional and approachable, the rooms and the overall quality of the hotel is exceptional, the breakfast is excellent - could perhaps have more plant-based and vegan options. Overall a fantastic experience. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Krisztina, wow... many thanks for this terrific rating and the great feedback. I am very happy to read that you liked it so much and of course I will share your great feedback with the whole team. I would also forward your proposal regarding the selection of more vegan dishes to our chef. We are already looking forward to your - hopefully - next visit. Many greetings until then Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Smh Business - 14/10/2019 Confirmed reviews AccorHotels
« Excellent stay as usual »

No issues during my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SMH, Thank you very much for visiting us again and for the great review. I am glad that you enjoyed this stay and that nothing was missing. We are already looking forward to your coming visit Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Freddy L. Families - 13/10/2019 Confirmed reviews AccorHotels
« Comfortable, convenient, helpful »

Excellent experience . Convenient location and very helpful Staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Freddy L., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am happy to hear you had excellent experience here! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Andrea Volk Front Desk PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Rww Friends - 11/10/2019 Confirmed reviews AccorHotels
« Clean room and hotel with friendly staff. »

Too short!

Our hotel has responded to the review
Our hotel has responded to the review

Dear RWW, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ANDREA VOLK PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Iraklis T. Business - 09/10/2019 Confirmed reviews AccorHotels
« Nice stay »

Nice stay in a comfortable room. Served all my requirements, me being business traveler.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Iraklis T., Thank you very much for your stay and your feedback. I'm pleased that you enjoyed your stay with us. I will be pleased to address our management regarding breakfast and selection and try my best to improve here. Looking forward to welcome you again for your next stay with us. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Jd Business - 09/10/2019 Confirmed reviews AccorHotels
« Good Hotel but room for improvement »

The overall experience was alright. The room was nice and clean and the wifi worked fine. But I would have wished for a nicer gym with more options, eg weight lifting machines or at least a bar with weights. Furthermore it would have been nice to see more vegan options for breakfast and in the restaurant in general. I had breakfast only once in the hotel because I was quite disappointed and basically left hungry.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JD, Thank you for visiting us and for your feedback. I'm sorry if you missed some details during your stay. I assure you that I have already forwarded them to all the departments concerned. We would be pleased to welcome you again soon. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Jmn Business - 09/10/2019 Confirmed reviews AccorHotels
« As usual, very happy with my stay »

It starts with the welcome on my arrival, smile and sympathy. The room is spacious and ergonomic. The complete and pleasant breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear JMN, Thank you very much for your nice feedback. I'm really pleased to read that your arrival was so persuasive and will not miss to share it with the Person. I'm sure that he will be happy about it. :) We appreciate you very much as our regular guest and are already looking forward to your next visit with us. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Y. Families - 08/10/2019 Confirmed reviews AccorHotels
« rewards points »

Dear MAdam, Sir, Unfortunately I was unable to partially pay my invoice using my rewards points and no one presented me a solution at the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Y., it is a pity that the evaluation of your stay turns out worse than hoped for. We tried to help you with the Burn Points at Check Out and tried to activate them for you to pay. However, as we told you on site, it was not possible for us to activate Burn Points online because we got the message that Burn Points are not possible on the member account. We would have liked to have helped you. Unfortunately we do not have any other options than to check if burn points can be redeemed or not. I am sorry that this has such a negative effect on the PULLMAN Basel Europe. But as assured, my colleague wrote about it to Accor Helpdesk yesterday. An alternative to payment on site with member points is unfortunately not given by the program, so we could not help you in this point to your complete satisfaction. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Andre V. H. Couples - 06/10/2019 Confirmed reviews AccorHotels
« Andre »

Good location with easy access to the old city. Well appointed and sizeable room. Friendly and helpful staff. Good value for money

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andre, Thank you for being our guest and your really nice feedback as well as good rating. We appreciate it and look forward to welcome you again as our guest. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Ed Business - 04/10/2019 Confirmed reviews AccorHotels
« The Residence building was of much lower quality than the main building. »

The Residence building (where I stayed) was much lower in quality than the main building even though the price was the same as what my colleagues paid. The staff people were friendly and the breakfast adequate (okay).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ed, Thank you very much for your visit again. I'm sorry that our rooms in the Residence didn't convince you so much. I have taken the liberty of mentioning in your profile that you prefer to be in the main house, so that we can then assign you a room in advance, hopefully for your next visit, if available. Thank you very much for your feedback on the iron in the ironing room. I forwarded this to the technical department for checking. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Le Club AccorHotels
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates