Hotel - Mercure Lyon Est Chaponnay Hotel
Mercure Hotel Mercure Hotel

Mercure Lyon Est Chaponnay Hotel

4.5/5 332 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Nearby)
    • Shoe shine machine

Leisure and activities

  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf lessons

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 heures
    • Opening hours : Week-end 24 heures

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

La Brasserie restaurant is closed in the summer on Friday, August 9, 2019 at 10 p.m. Reopening on Monday, August 26, 2019 at 7 p.m.

Hotel location

Companies and event centres nearby

Company

FENWIK0.01 km / 0.01 mi TRANSGOURMET1 km / 0.62 mi
GRAND FRAIS0.01 km / 0.01 mi VOLVO1 km / 0.62 mi

Exhibition centre

EUREXPO11 km / 6.84 mi

Your meetings and events

Our two new meeting rooms, which have natural light, free Wi-Fi and built-in 58" plasma screens, are perfect for meetings of up to 80 people. Enjoy one of our legendary themed breaks!

Mercure Lyon Est Chaponnay Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
TONY GARNIER 60 m2 2 m 50 25 25 40 50
FRERES LUMIERE 80 m2 2 m 70 35 35 60 60
LUMIERE + GARNIER 140 m2 2 m 0 0 0 0 100
    • Screen
    • Flipchart
    • Audio and video equipment
    • Office
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Choose from different room categories: Standard Rooms or Superior Rooms, which are new, more spacious and equipped with the very latest technologies.

  • 77 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 6 connecting rooms
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating 2,247 reviews

Our guest reviews for
Mercure Lyon Est Chaponnay Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 332 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Couples - 08/08/2019 AccorHotels review
« A perfect overnight stop. »

Very welcoming staff, a comfortable room and excellent breakfast.

Couples - 10/07/2019 TripAdvisor review
« A surprising shortfall! »

As per usual our reception was excellent, as was the room! I can quite understand why an evening meal is not available on a Saturday night, albeit the hotel was quite busy, what I fail to understand how they could run out of drought beer/lager in the bar! Nevertheless, it’s convenience to the ‘ring road’, secure car park, excellent staff, and excellent breakfast means we will be back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Entire Mercure Lyon Est Chaponnay Team joins me to thank you for your review. I wish we will have the pleasure to welcome you soon. Best Regards,

Maria L. Solo - 24/06/2019 AccorHotels review
« All perfect. »

All clean and well prepared. Very nice stay.

brendan854 Couples - 03/06/2019 TripAdvisor review
« Not good enough »

For €160 room too small and proximity to busy road and motorway meant airless room or too much noise to sleep, even with AC. Reasonable meal and good wine but not enough to offset limitations of room. Second time of staying but will not stay again.

Anonymous Business - 19/03/2019 AccorHotels review
« Limite acceptable »

Dear, Charging 100€ for a reconverted Ibis Budget hotel is barely acceptable within the strategy of the Accor group from basic to high end Ibis Budget/Ibis/Ibis Styles/Mercure/... and is disappointing for the customer. The brand new Ibis hotel a few hundred meters away and which is 30% cheaper has better value than this shabby Mercure hotel. At least, in the eyes of the customer. Not OK if you want to be propose a logic product offer towards customers. Best regards Alex

L. Families - 14/03/2019 AccorHotels review
« Good experience, nice and quiet sleep, good breakfast »

Just staying one night with late arrival. 2 nice rooms (1 double, 1 triple) , next to each other. Bedding very comfortable, rooms are quiet. Breakfast is good also Price is reasonable

B. Families - 17/02/2019 AccorHotels review
« RAS »

RAS

George T. Couples - 11/02/2019 AccorHotels review
« An extremely comfortable stopover »

Hotel ideally situated close to A46 and easy to find. Receptionist, Elodie, was very welcoming and professional and a credit to the hotel. Room was comfortable and clean, and although bathroom was a good general standard, the deep step to get out of the shower was difficult and dangerous when the floor was wet. We ate at the hotel and were well served, but a lack of choice for the menu du jour was disappointing and in our experience is always available at other restaurants who offer better value for money. We only ate at the hotel because there seemed to be a distinct lack of other eateries in the area, this is something perhaps travellers need to research? Overall, a very satisfactory stay, we would stay again if we are able to locate better value restaurants in the area.

Bg Business - 25/01/2019 AccorHotels review
« Good hotel on east of Lyon »

Hotel is very easy to reach and to park. Rooms are clean and updated. Very quiet despite the road close by. The restaurant has a good choice, breakfast is from good quality conform to Mercure level. Staff was very nice and friendly, thanks to them !

Mel94210 Families - 30/12/2018 AccorHotels review
« Satisfying visit. »

Evening receptionist was fantastic and worked extremely had to ensure our stay was a good one.

Massimo Couples - 26/12/2018 AccorHotels review
« A good and quick stay »

Nice and clean hotel, well located, free parking and nice breakfast.

Chinmaya P. Business - 14/12/2018 AccorHotels review
« Okay »

I had very bad experience with one of your employee name AURORE . She was very rude while I was checking out on 14th Dec . The way she talked was rude and unacceptable. Though other colleagues of mercure were quite helpful and caring this female was authoritative and non caring. Due to back problem Ijust needed help on my bag to be lifted and she was rudely saying we have some trolley outside you can take them and non one can help though the other colleague was willing to help and he did. Hope you would take this feedback and improve on mannerisms of your employee Aurore.

Jo E. Solo - 19/11/2018 AccorHotels review
« Brilliant service from friendly, helpful staff. Extremely clean and comfortable all round excellent value. »

Really great service very friendly staff and very clean hotel. The beds were very comfortable and the price great. Enjoyed it very much and would come again, thank you!

Ajones Couples - 10/10/2018 AccorHotels review
« Pleasant stay »

We stay in this hotel quite a bit and the overall experience was good but the drainage hole in the shower is blocked and needs some immediate attention. It flooded the entire bathroom. It’s obviously been going on for sometime as the bottom of the door is starting to warp. We had to mop all the water up with towels. We reported this to reception.

Tony Couples - 08/10/2018 AccorHotels review
« Very clean hotel and with good help with the staff from reception. »

Very clean hotel and with good help with the staff from reception. Easy access to High way and with secure parking area.

Anonymous Business - 29/09/2018 AccorHotels review
« Good quality hotel »

Hotel location is good. Beds are nice. Privilege rooms are nice. Regular rooms are too basic

Jb Business - 14/09/2018 AccorHotels review
« ++ »

RAS

Family - 27/08/2018 TripAdvisor review
« Excellent stop over on the way to the South of France - good service! »

Very convenient location (close enough to motorway around Lyon on the way to the South of France, near a village with a good Italian restaurant = San Lorenzo Restaurant - 13 rue de l Egalite, 69780 Mions).Helpful staff. As expected = we had stayed there before.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Travellers, I would like to say thank you for your pleasant comments. We are delighted that our services reached your expectations. We hope to see you soon in Mercure Lyon Est Chaponnay. Best Regards,

Alistair N. Families - 30/07/2018 AccorHotels review
« Ideal for overnight stop en route to Med »

Cannot fault the hotel on any matter. Fast and friendly check-in and all staff were friendly and helpful. Room was spacious and very clean. Beds were really comfortable. Dinner was first rate - the steak was perfectly cooked and their home made fries were about the best we have tasted. Breakfast was plentiful and varied with something to suit everybody. Checkout was hassle free. Secure car park and hotel is ideally situated for a stop over between Calais and the Med Coast (about 8 hours from Calais with Summer traffic). Would definitely stay here again. Possibly not the cheapest option but definitely good value for money so no complaint on that score at all. Recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FIONA N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Est Chaponnay. It is always a pleasure to receive positive feedback on the room, breakfast, restaurant "La Brasserie" and welcomming. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane MARIE General Director

Gavin T. Couples - 21/07/2018 AccorHotels review
« Very comfortable; good food and friendly service. »

Easy to find. Comfortable, well-resourced room. Good evening meal and drink selection .

Our hotel has responded to the review
Our hotel has responded to the review

Dear GAVIN T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Est Chaponnay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane Marie Direction

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