Hotel - Novotel Suites Nancy Centre
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Nancy Centre Hotel

4.0/5 861 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Ironing room
    • Shoe shine machine
  • Boutique Gourmande

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Jogging track

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
  • Snack & beverage machine

Business services

  • Web Corner
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our suites

All our suites are perfectly soundproofed and can be completely blacked-out.

  • 68 suites
  • 40 non-smoking suites
  • 3 suites for people with reduced mobility
  • 20 family suites
  • 4 connecting suites
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Manual temperature control
    • Telephone
    • Baby bed
    • High speed transmission line
    • Microwave in room
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our suites fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 2,762 reviews

Our guest reviews for
Novotel Suites Nancy Centre

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 861 reviews
Anonymous Business - 08/10/2019 AccorHotels review
« Good location. Nice room. »

No problems. I was surprised to be charged for car parking, the website had not made that very clear. I thought the parking was included.

Michel L. Families - 30/09/2019 AccorHotels review
« To warm and mosquitos »

I have stayed in nancy suites 10 times or more and always like the hotel. Last time was in may and the airconditioner was not working but it was may and opening the window solved the warned. This time it was end of september and the outside temperature was 20 degrees and the airco was off or only blowing hot air. Opening the window would have solved the temperature except for the mosquitos that came in the room. Asking the staff at the frontdesk was to difficult because airconditioning was translated to breakfast or woring again in October. The lag of english was terrible, my french is not good enough to explain.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr l., Thank you to take the time to leave a comment. Please accept my apologies if your stay was under your expectations. The temperature are low so we decided to stop airconditionning and to start the heating; that is why you can't use the airco. We are looking forward to welcoming you soon to offer you a better experience, Kinds regards Marion S - Hotel manager

Merit-ene I. Couples - 25/09/2019 AccorHotels review
« Nice location, clean and comfortable room »

Hospital reception, interesting interior design in the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear MERIT-ENE I., We very much appreciate your comments regarding your stay at the Novotel Suites Nancy Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion S - Hotel manager

Rosie Couples - 14/09/2019 AccorHotels review
« Lovely Hotel »

Lovely, comfortable and slightly quirky hotel. Would recommend. You do need to book the parking in advance, although no notification given on the AccorHotels website.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROSEMARY B., We very much appreciate your comments regarding your stay at the Novotel Suites Nancy Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion S - Hotel manager

Anonymous Families - 04/09/2019 AccorHotels review

It was perfect - I cannot recommend enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANGELA, We very much appreciate your comments regarding your stay at the Novotel Suites Nancy Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion S - Hotel manager

Murat Families - 31/08/2019 AccorHotels review
« good for a family of 5 :) »

quiet, location

Our hotel has responded to the review
Our hotel has responded to the review

Dear MURAT A., We very much appreciate your comments regarding your stay at the Novotel Suites Nancy Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion S - Hotel manager

Sarah J. Families - 28/08/2019 AccorHotels review
« Friendly service »

The reception staff were friendly, knowledgeable and professional. The buffet breakfast was a highlight with a good variety of decent quality food on offer. For a family of 4 the room was good value although it was a little tired around the edges and the mattresses were rather hard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SARAH J., We very much appreciate your comments regarding your stay at the Novotel Suites Nancy Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion S - Hotel manager

Frederick M. Families - 17/08/2019 AccorHotels review
« Disapointing »

We travelled as a family of four and we will not stay again in Novotel Suites Nancy. The bedrooms full of dust and cobwebs,creaking beds, stains on some curtains;; when we asked for our bedroom to be done, some bed sheets were not replaced, bath soap not replenished, some light bulbs missing and short of toilet papers. On a plus side: staff were excellent and helpful especially when there was no hot water in our room we were offered to move to another room , we did not take the offer as it was the last night but we appreciated the gesture.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you to take the time to leave a comment about your stay. First of all, please accept my apologies if your stay was under your expectations. I am sorry if the cleaning service didn't come during your stay; we invite you to come to reception for any question that can improve your experience. Kinds regards Marion S - Hotel manager

Alison Families - 11/08/2019 AccorHotels review
« Great stopover on way home »

Good, very friendly receptionist checked us in and gave clear instructions on how to access the garage

Our hotel has responded to the review
Our hotel has responded to the review

Dear Allison, Thank yu to take the time to reply to this survey :) We are pleased to read that you enjoy the service. We are planning some renovation for the next year. We are looking forward to welcome you soon, Kinds regards, Marion S - Hotel manager

Jasper Families - 03/08/2019 AccorHotels review
« Great staff, run down room »

The location of the hotel is great, staff was more than helpful and friendly. But the room was run down. The separating curtain was hanging loose, parts of doors and furniture was damaged, the black-out curtains were broken. And most of all, the matras was hard as a rock.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jasper, Thank you to take the time to leave a comment regarding your stay. Please accept my apologies if your stay was under your expectations; we are planning some renovation for the next months, and we hope to welcome you soon to discover our news rooms. Kinds regards Marion S - Hotel manager

Julia Families - 30/07/2019 AccorHotels review
« Great hotel in Nancy »

all Ok, no negative issues.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julia, Many thanks for your kind comment, we are pleased to read your message! The team is looking forward to welcome you soon :) Kinds regards, Marion S - Hotel manager

Henk J. Families - 29/07/2019 AccorHotels review
« Fine »

Good as usual

Our hotel has responded to the review
Our hotel has responded to the review

Dear Henk J., Many thanks for your kind comment! We are pleased to read that you enjoyed your stay. We are looking forward to welcome you soon! K. regards Marion S - Hotel manager

Marlika Families - 28/07/2019 AccorHotels review
« Nice hotel »

Nice hotel, big rooms. Also clean rooms. Friendly and helpfull staff. Nice, small breakfast buffet, had everything you need. Great idea the ‘make your own egg’ part. Small side note: keep the buffet filled. Especially because it is small, it looks quickly empty. Personally, I would make the terrace more attractive. Overal great experience!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marlika, Many thanks for your kind comment! Hotelteam is pleased to read your comment. We are making a new brakfast offer, I hope to welcome you soon to discover the buffet :) Have a nice day, Kinds regards Marion S - Hotel manager

Family - 28/07/2019 TripAdvisor review
« Great hotel »

It is a nice hotel with big rooms. The rooms are clean. The staff is super friendly and helpfull. The breakfast is small, but has everything you need. There are nice restaurants very closeby the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marlika, Many thanks for your kind comment, Hotelteam is happy to read your message! We are looking forward to welcome you soon :) Kinds regards Marion S - Hotel manager

Pj Families - 27/07/2019 AccorHotels review
« Great choice for a stop over »

Our family of four stayed one night in july on our way further south. The staff is always super friendly and helpful. Nice big room and great bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PJ, Many thanks to take the time to leave a comment about your stay. We are pleased to read that you enjoy the property and the service. Regarding breakfast we are working on our offer to satisfy our guest. Some renovation are planned for rooms and hotel.Wi-fi has been changed and is working very well. Hotel team is looking forward to welcome you soon! Kinds regards Marion S - Hotel manager

Grahan S. Couples - 02/07/2019 AccorHotels review
« Well equipped hotel in great location »

Friendly and quiet hotel within easy walk of the city centre

Stephen C. Families - 30/06/2019 AccorHotels review
« Great stop over on the way South »

Hotel very good atmosphere Guy on reception was excellent and spoke great English Breakfast one in the best buffet style of any recent hotel stay anywhere Only down side was parking a problem due to roadworks nearby

H. Families - 24/06/2019 AccorHotels review
« Correcte »

Un week end en famille

Anonymous Families - 23/06/2019 AccorHotels review
« tres agrèable »

super!

Janet Couples - 19/06/2019 AccorHotels review
« Enjoyed our stay »

Lack of signs through the roadworks made this a very frustrating place to stay. It took us about half an hour of driving around before we eventually parked. After that we enjoyed our stay.

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