Hotel - Novotel Florianópolis
Novotel Hotel Novotel Hotel

Novotel Florianópolis Hotel

4.0/5 1,425 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • HERCÍLIO LUZ
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm (Paying)

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 4 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ELETROSUL8 km / 4.97 mi
INTELBRAS10 km / 6.21 mi

Congress centre

CENTROSUL CONV CENT3.5 km / 2.17 mi

Your meetings and events

Four elegant and bright rooms equipped with state-of-the art technology and equipment to meet all your business or social event needs. The hotel has a business center and a convention area measuring 2153 sq. ft. (200 m²).

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ARTES PLASTICAS 45 m2 2 m 40 16 20 20 24
BOARD MEETING 45 m2 2 m 0 0 0 0 0
DANCA 75 m2 2 m 50 20 24 24 32
LETRAS 80 m2 2 m 80 30 40 40 40
    • Flipchart
    • Meeting room
    • Audio and video equipment
    • WIFI access
    • Slide projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 111 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Printer
    • Computer
    • Minibar
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 6,473 reviews

Our guest reviews for
Novotel Florianópolis

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,425 reviews
Christiane Z. Business - 03/08/2019 AccorHotels review
« Very good hotel and staff »

It's always a pleasure to stay at Novotel Florianopolis. Staff is always helpful and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Hello Sir (Madam) Guest, Thank you for your comments following your stay at Novotel Florianópolis. We are pleased to receive your congratulations. We will not fail to share your comments with the entire staff. Your satisfaction is the best reward for our employees who work daily to provide you with impeccable service. Looking forward to welcoming you again, please accept our best regards. Uldenir Merlin General Director

Alberto B. Business - 01/08/2019 AccorHotels review
« Satisfied with Hotel facilities, assistance, cleaning, breakfast and location »

I am the manager of a team of engineers and I choose for my team 5 persons to stay at Novotel Overall I am Satisfied with the Hotel facilities, assistance, cleaning, breakfast and location Would like to raise a point for your knowledge that may be improved: The laundry service was disappointing for time and quality. I used the laundry services 2 times, at the first day and at morning before check-out day but it delay to return. The problematic situation was solved only after front-desk involvement. the laundry arrived clean but first time not well press and second time not press. The front-desk invited me to lunch to settle the issue. Overall the Hotel provided a very good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Uldenir Merlin General Manager

Kr Business - 30/07/2019 AccorHotels review
« Excellent hotel, very helpful staff »

I spent a week at Novotel Florianpolis and it was excellent. The room was clean and pleasant, the breakfasts wonderful, and the staff friendly and helpful. If I have one small suggestion for improvement, then it's this: the lighting in the room is a little bit dim, and it's very difficult to work out which switch controls which of the (many, but dim) lamps. An overhead light and some clear labelling of the switches would be helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Uldenir Merlin General Manager

Paul N. Business - 29/07/2019 AccorHotels review
« Convenient location »

The room was very big with a beautiful view. That was a definite plus. The location was also excellent with lots of restaurants and shops close by. The University, where I had to go, was quite far, but it was easy to get a taxi. On the downside, the soundproofing (both inside and to the road) wasn't great and I was woken up very early. It was also disappointing to be told that the pool was closed when this was one of the reasons for booking. Breakfast was fine, but with no variation. Some boiled and fried eggs would have helped.

Our hotel has responded to the review
Our hotel has responded to the review

We thank you for your comments following your stay at the Novotel Florianopolis. We are pleased to welcome you.We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you with an impeccable service. In the hope of welcoming you again, please accept our compliments. Uldenir Merlin General Director

Diane Families - 26/07/2019 AccorHotels review
« Great hotel with central location »

This was our first trip to Florianopolis and the Novotel exceeded our expectations in all aspects: very fairly priced, spacious clean room, breakfast with a wide selection (I'm gluten-intolerant and even I had a great variety of food), friendly professional staff (most of whom spoke English), central and safe location within walking distance of many fantastic restaurants/shopping/parks/museums. I will not hesitate to rebook should we be fortunate enough to get to return to Brazil.

Our hotel has responded to the review
Our hotel has responded to the review

We thank you for your comments following your stay at the Novotel Florianopolis. We are pleased to welcome you.We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you with an impeccable service. In the hope of welcoming you again, please accept our compliments. Uldenir Merlin General Manager

Bob G. Business - 21/07/2019 AccorHotels review
« Brief but pleasant. »

Having stayed at this hotel a few times, I have been satisfied with the accommodations and the service.

Our hotel has responded to the review
Our hotel has responded to the review

We thank you for your comments following your stay at the Novotel Florianopolis. It was with pleasure that we received your congratulations. We will not fail to share your feedback with the entire team. Your satisfaction is the best reward for our employees who work every day to provide you an impeccable service. In the hope of welcoming you again, please accept our compliments. Uldenir Merlin General Manager

Mauro S. Business - 15/07/2019 AccorHotels review
« Cliente satisfeito »

I got a great room this time. The exercise room, though small, had everything I needed. The breakfast was excellent with many choices of what to eat. The reception was helpful and very kind to me. The only bad thing about staying at Novotel is the customer loyalty program. I used to constantly stay at an Accor Hotel, Novotel being one of them. For five years or so, I only stayed at Accor (Mercure and Novotel) and had accumulated may points during that period. My intention was to use my points with hotels in Europe. Last year, while in Europe, all I could get was a day and a half of free room in Germany. I was not staying at any fancy hotel in Munich. I was very disappointed in their loyalty program and felt cheated. I stopped staying at Accor hotels. This has been the first time I stayed at an Accor Hotel in the past two years. ------ Portuguese: Fiquei em um excelente quarto desta vez. A sala de exercício, apesar de pequena, tem tudo que uma pessoa precisa. O café da manhã teve diversas opções e foi excelente. A recepção foi prestativa e muito gentil para comigo. A única coisa ruim de ficar no Novotel é o programa de lealdade do cliente. Fiquei constantemente nos Hoteis Accor durante 5 anos. Novotel sendo um deles. Tive alta pontuação acumulada por cinco anos. Quando fui à Europa dois anos atrás, tudo que consegui foi um dia e meio de habitação em um Novotel. Náo era um hotel chique da linha Accor. Foi um hotel Novotel como qualquer outro, mas 1 1/2 dia de habitação por cinco anos de continua lealdade?. Fiquei muito decepcionado com o programa de lealdade deles e me senti lesado. Desde então não fiquei mais em Hoteis Accor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Uldenir Merlin General Manager

Guilherme Business - 07/07/2019 AccorHotels review
« Disappointed with program loyalty »

Experience was good although it’s second time that I hosted in Accor and did not credited my point in program awards. Felling like cheated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear F., We apologize for not having registered your loyalty card. Your Novotel Florianópolis stays will be scored. Within 4 business days your points will be available. Best Reguards, Bruno Palhares Reservations Supervisor

Marco Business - 01/07/2019 AccorHotels review
« Good experience. »

No amenities on my room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marco, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Betty Friends - 26/06/2019 AccorHotels review
« Ok »

It was ok Hair dryer was very old and terrible

Our hotel has responded to the review
Our hotel has responded to the review

Dear Betty, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Nilsara P. Business - 31/05/2019 AccorHotels review

Very short just one night but all was very pleasant st the hotel. The location in great next time I will stay longer to enjoy the city

Our hotel has responded to the review
Our hotel has responded to the review

Agradecemos os seus comentários no seguimento da sua estada no Novotel Florianopolis. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos. Uldenir Merlin General Manager

Rodrigo Business - 27/05/2019 AccorHotels review
« Just ok »

The Wi-Fi was terrible, the tv has just few options and the hot water has finished as soon as I started taking a shower ....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rodrigo, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Anonymous Business - 26/05/2019 AccorHotels review
« Not up to standard »

Service was ok but in general the hotel is not up to standard. Pool and facilities closed on very short notice for sudden "unscheduled maintenence" and follow up abot backup took several days before any reply. Breakfast ok but not more.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Uldenir Merlin General Manager

Tiago Business - 14/05/2019 AccorHotels review
« Very Good Hotel »

Confortable and nice stay in the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tiago, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Debora E. S. Business - 29/04/2019 AccorHotels review
« Great »

Comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Debora, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Julio Business - 24/04/2019 AccorHotels review
« Great »

I enjoy staying at this hotel, staff is always very welcoming

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julio, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Henry M. Couples - 22/04/2019 AccorHotels review
« Shaky start rectified: great stay overall »

Shaky start: out room wasn’t ready when we arrived & when it was: there were visible stains on the bed linen. Your duty manager changed our room & from then the stay was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Henry, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

John Couples - 19/04/2019 AccorHotels review
« Decent stay, hotel needs more consistency »

Staff very friendly and helpful. Good location. Could do with better soundproofing and small things like all rooms having a do not disturb sign and the laundry price list / bag. Water smells of solvent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vanessa Munari Supervisora de Recepção Novotel Florianópolis

André A. Families - 17/04/2019 AccorHotels review
« Disappointing »

Despite the helpful staff’s efforts to minimize the problem, the hotel was going through a major infrastructure disruption. Water tanks had been painted that week and all water in the property had very strong smell and taste of chemical products. It was impossible to shower or even brush our teeth. My family and I had to go see a doctor for feeling sick after being exposed to the water.

Our hotel has responded to the review
Our hotel has responded to the review

Bom dia, Sr. André! Agradecemos a escolha pelo Novotel Florianópolis para a sua hospedagem. Sentimos muito por não atingir a sua expectativa. Infelizmente tivemos um problema na caixa d´água que fornece água quente para os quartos do hotel, no entanto salientamos tivemos o cuidado ao com todos os procedimentos e fornecedor, garantindo que não fosse utilizado nenhum material que oferecesse nenhum risco para a saúde. Informo que foi um procedimento de emergência e que nos preocupamos com todos os hóspedes e colaboradores quanto a qualidade da água e jamais colocaríamos em risco nossos clientes e parceiros. Pedimos as sinceras desculpas por este incidente e estamos trabalhando para sempre melhorar ainda mais a qualidade de nossos serviços. Para quaisquer dúvidas estamos sempre à disposição.

Faria L. M. Couples - 17/04/2019 AccorHotels review
« Novotel is my preference for stays »

Very nice hotel, with great comfort, professionalism of the staff, great location.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. M., sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Novotel é o destino ideal para você curtir o feriado de Páscoa com a sua família ou amigos em Florianópolis. Consulte valores especiais de diárias. Acesse nossas promoções no site Novotel.com Esperamos em breve o seu retorno!

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