Hotel - Sofitel Xian on Renmin Square
Sofitel Hotel Sofitel Hotel

Sofitel Xian on Renmin Square Hotel

Our hotels AccorHotels
4.5/5 2,441 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Thalassotherapy centre
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Bicycle hire facilities

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 13 meeting room(s)
  • Business center with support staff
See all services

Hotel location

Companies and event centres nearby

Company

AGILENT2 km / 1.24 mi BANK OF CHINA1 km / 0.62 mi COCA COLA8 km / 4.97 mi GSK1 km / 0.62 mi INTEL2 km / 1.24 mi KUNLUN MILITARY EQP6 km / 3.73 mi ROLLS ROYCE12 km / 7.46 mi SIEMENS2 km / 1.24 mi XIAN AIRCRAFT35 km / 21.75 mi
APPLIED MATERIALS20 km / 12.43 mi CHINA MOBILE8 km / 4.97 mi EXXON MOBIL2 km / 1.24 mi HUA WEI10 km / 6.21 mi JOHNSON AND JOHNSON6 km / 3.73 mi MICROSOFT2 km / 1.24 mi SHAANXI AUTOMOBILE6 km / 3.73 mi XIAN JANSSEN6 km / 3.73 mi XIAN BROTHERS EQUIP10 km / 6.21 mi

Your meetings and events

The Sofitel Convention Center is the largest business venue in the region and includes a 1,100-square meter pillarless Grand Ballroom accommodating up to 1,000 people for cocktail functions. The ballroom can be divided into three separate areas.There are nine additional meeting rooms that can accommodate from 20 to 150 people. The Ballroom and all meeting rooms are equipped with hi-tech audiovisual equipment and simultaneous interpreting facilities.An additional 21 meeting rooms offer you a wide choice of venues all with WiFi and advanced technology. Together with its 2 sister hotels 900 Renmin Square hotel rooms await your guests.

Sofitel Xian on Renmin Square Meeting Room 6 photos
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
GRAND BALLROOM 900 m2 6 m 700 150 100 500 550
PARIS 280 m2 4 m 180 50 60 130 140
GRAND THEATRE 6,500 m2 20 m 1409 0 0 699 0
AVIGNON 70 m2 3 m 57 16 18 0 0
BORDEAUX 200 m2 3 m 90 35 40 60 60
CANNES 70 m2 3.1 m 40 24 30 30 20
DIJON 70 m2 3.1 m 40 24 30 30 20
LYON 70 m2 3 m 0 16 18 0 0
MARSEILLES 70 m2 3 m 0 16 18 0 0
NICE 110 m2 4 m 70 34 40 50 50
PISSARO 220 m2 4 m 90 50 40 60 120
SAINT TROPEZ 45 m2 3 m 30 10 30 20 0
TOULOUSE 70 m2 3 m 40 24 30 30 20
    • Indoor and Outdoor facilities
    • Podium
    • Day light
    • WiFi access
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Accommodation
    • Fine Cuisine
    • Wedding co-ordinator
    • Wedding ceremony
    • Catering available
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

178 luxurious rooms and suites with elegant furniture and chic decor. A rainforest shower, the exclusive Sofitel MyBed, broadband WiFi Internet and 3G tech, bring you the "French art de vivre" of Sofitel.

  • 178 rooms
  • 115 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • Ice machine
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Data port in room
    • Trouser press in room
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • TV with VCR
    • Video games on TV in room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.7/5 AccorHotels Rating Based on 2,199 reviews

Our guest reviews for Sofitel Xian on Renmin Square

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,441 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Geoff V. Couples - 16/05/2018
« Very good »

Nice location good service and food. Excellent bedroom. Well looked after by May at reception

AccorHotels certified review
L. G. Couples - 14/05/2018
« Super service and follow up after our arrival . »

We were greeted by an English speaking driver and the journey to the hotel was smooth. Our suites were clean and very well serviced, the breakfast was abundant and the buffet dinner excellent. We had booked a limo and a guide to the Terra cotta warriors and there was a slight Hic up but Coco and Michelle were fantastic and a special attention was given to me as I spent my Birthday in the Dolce Vita restaurant in Sofitel Legend. Some nice attentions in the room with roses and chocolates thanks again to COCO and MICHELLE!!! The happy hour at Club was great but I would have liked French Champaign instead of Proseco....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you for staying at Sofitel Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleasure to know that you've enjoyed your recent stay with us. I've shared your recognition with the whole team, and in particular with Coco and Michelle. We all feel very motivated, thank you. At the same time, thank you for your constructive comment on the happy hour beverage. I've also shared it with hotel management team. Our efforts in striving for excellent guest experience will never stop, and we look forward to welcoming you again in the future. Yours sincerely, Ivy Wang Guest Experience Manager

AccorHotels certified review
Jude Solo - 13/05/2018
« Good, but not great »

It was good, but not great. Good things - nice big room and huge bed. Bad things - the food in the Azur restaurant was terrible, especially in the evenings. Even worse it is very expensive ( 280 yuan ie nearly £30.00 UK ) and terrible. The breakfast however was much better. The staff in the restaurant cannot speak English, so it is sometimes difficult to communicate well. The spa is poor - very dark and v few English translations of what is available, and the hairdressing salon also poor - well terrible - no one there and can't even buy some shampoo. The alcohol prices at the bar are prohibitive - 48 yuan for a tiny bottle of Tsing Tao. Even more expensive than mini bar prices. There is no shop in the hotel, so impossible to buy post cards, stamps, chocolate etc. The swimming pool is fine, but I wish it had been bigger and not such a strange shape - v difficult to swim properly in such an odd shaped pool.

AccorHotels certified review
David K. Couples - 13/05/2018
« Excellent stay »

Lovely room.So well looked after. Great environment on easy to walk to local sights. Wonderful place to stay to see the Terracotta Warriors. Thank you so much for making us so welcome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you for staying at Sofitel Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleasure to know that you've enjoyed your recent stay with us. Your recognition, especially to our staff, motivates us greatly to do it even better, thank you. We look forward to welcoming you again in the near future. Yours sincerely, Ivy Wang Guest Experience Manager

AccorHotels certified review
Mohandnas N. Friends - 10/05/2018
« Oustanding »

I had a wonderful time. The room was beautifully designed, the staff was extremely polite and helpful and the Club facilities were great with very good food and wine. I would like to come back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., Thank you for staying at Sofitel Xian on Renmin Squar and taking the time to share your experience with us. It gives us great pleasure to know that you've enjoyed your recent stay with us. Your recognition, especially on our staff, motivates us greatly to do it even better, thank you. We look forward to welcoming you again in the near future. Yours sincerely, Ivy Wang Guest Experience Manager

AccorHotels certified review
Anonymous Friends - 01/05/2018
« The hotel was centrally located and comfortable. The service was excellent but there were certain minor issues with the room due to its age. »

The staff were very friendly and helpful, particularly those in the Concierge team and the Sofitel Club on floor 11. The location of the hotel could not be better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you for staying at Sofitel Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleasure to know that you've enjoyed your recent stay with us. Your recognition, espeically on our staff, motivates us greatly to do it even better, thank you. We look forward to welcoming you again in the near future. Yours sincerely, Ivy Wang Guest Experience Manager

AccorHotels certified review
T. K. H. P. Business - 29/04/2018

Overall pleasant. The food quality is lacking & it is almost the same problem everywhere in Xian........would think that more supervisory support for the existing local staff will help to improve things around the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Thank you for staying at Sofitel Xian on Renmin Square and providing us with the gift of feedback. We are very sorry to know that the stay didn't meet your expectation. I've shared your comments with the hotel management team, and we pay high attention to your feedback. Our efforts in striving for excellent guest experience will never stop. Yours sincerely, Ivy Wang Guest Experience Manager

AccorHotels certified review
Lesley P. Couples - 29/04/2018
« Lovely hotel and attentive staff »

We stayed for 3 nights in a club suite. The room was beautiful and very spacious. We were treated by Sophia when we arrived, and although early our room was ready. Sophia was so helpful and gave us all the information we needed in perfect English! Breakfast was relaxing and had everything you might want. The drinks and snacks in the evening were very welcome after hot days of sightseeing. Overall we were very happy with our stay, especially the helpfulness and friendliness of staff on the club floor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. P., Thank you for staying at Sofitel Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleasure to know that you've enjoyed your recent stay with us. I've shared your comments with the whole team, and in particular with Sophia. We all feel very motivated, thank you. We look forward to welcoming you again in the near future. Yours sincerely, Ivy Wang Guest Experience Manager

AccorHotels certified review
John C. Couples - 26/04/2018
« An excellent hotel in a very good location. »

Our room was very comfortable. Very good breakfast. Good location in the town centre suited our purposes (tourists).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for staying at Sofitel Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleasure to know that you've enjoyed your recent stay with us. Your recognition motivates us greatly to do it even better, thank you. We look forward to welcoming you again in the near future. Yours sincerely, Ivy Wang Guest Experience Manager

AccorHotels certified review
Alison Friends - 24/04/2018
« Very good, excellent service »

Nice room, good facilities, excellent service especially from the concierge Kevin who helped me track down my lost camera with the railway company. Really above and beyond service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alison, Thank you for staying at Sofitel Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleasure to know that you've enjoyed your recent stay with us. I've shared your comments with the whole team, and in particular with Kevin. We all feel very motivated, thank you. We look forward to welcoming you again in the near future. Yours sincerely, Ivy Wang Guest Experience Manager

AccorHotels certified review
Stephen J. Business - 23/04/2018
« Short Business Trip »

It was a pleasant stay, good, attentive service and excellent staff in the Executive lounge

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Joseph, Thank you for staying at Sofitel Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleasure to know that you've enjoyed your recent stay with us. Your recognition, especially to our service, motivates us greatly to do it even better, thank you. We look forward to welcoming you again in the near future. Yours sincerely, Ivy Wang Guest Experience Manager

AccorHotels certified review
Steve Business - 23/04/2018
« Great staff but hotel in need of some refurbishment »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven, Thank you for staying at Sofitel Xian on Renmin Square and taking the time to share your experience with us. Thank you for your recognition to our staff. Your comment motivates us greatly to do it even better. We are also grateful for your constructive comment on hotel facility, and we will definitely seek for utmost improvement. We look forward to welcoming you again in the near future. Yours sincerely, Ivy Wang Guest Experience Manager

AccorHotels certified review
C. H. F. Business - 23/04/2018
« A classy hotel with customer oriented services and valued customers' feedback. »

The hotel location is conveniently located at the city centre. I experienced warmth welcome from the hotel staffs especially at the reception and the Club Sofitel lounge. They were polite and with good speaking English. The suite we stayed was spacious, clean and tidy . Overall I was very satisfied with the stay. I will set Sofitel as one of my high priority choices. However, though tolerable, there were somethings minor worth mentioning that the hotel can improve. I found water continuously dripping from ceiling shower inside the bathroom during use of the handheld shower. Flushing of the toilet inside the bathroom was inadequate. Last but not least, the food and wine quality is value for money except the Angus beef steak I ordered at the Italian Restaurant. Please tell the chef that the steak was overcooked. Quite disappointing indeed especially at the food quality offered at this price point. That was not tolerable for a restaurant targeted at the intended class.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Chiu, Thank you for staying at Sofitel Xian on Renmin Square and taking the time to share your experience with us. Thank you for your recognition to hotel service. Your comments give us great motivation to do it even better, thank you. At the same time, we are very sorry that the food quality didn't meet your expectation, and thank you for your constructive criticisms. I've shared your feedback with our Executive Chef. We also apologize for the inconvenience caused by the room facility, and we will seek for utmost improvement. Our efforts in striving for excellent guest experience will never stop, and we look forward to welcoming you again in the near future. Yours sincerely, Ivy Wang Guest Experience Manager

AccorHotels certified review
Sarah Business - 23/04/2018
« Great hotel, shame about some of the facilities »

The room was great, as were the staff. I thought the leisure facilities were really poor. I booked the hotel so I could use the pool, but it was freezing cold and staff were unwelcoming. Breakfast was fantastic, as was service at reception

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah, Thank you for staying at Sofitel Xian on Renmin Square and taking the time to share your experience with us. We are sorry that the pool experience didn't meet your expectation. We pay high attention to your comments, and will take immediate rectification actions. Aside from that, your recognition to other aspects motivates us greatly to do it even better, thank you. We look forward to welcoming you again in the near future. Yours sincerely, Ivy Wang Guest Experience Manager

TripAdvisor review
Couples - 23/04/2018
« Outstanding service »

From the moment of arrival to the time to leave was outstanding. It was a special occasion and the hotel gave us a nice upgrade, which made our stay so fantastic. 5 Star service for the entire stay. This Accor property is a must for Xi'an visitors. The front desk and concierge were extremely helpful. You could tell that service was Number 1 at this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear onthegofromSFO Thank you for staying at Sofitel Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleasure to know that you've enjoyed your recent stay with us. Your recognition, especially to hotel service, motivates us greatly to do it even better, thank you. We look forward to welcoming you again in the near future. Yours sincerely, Ivy Wang Guest Experience Manager

AccorHotels certified review
Anonymous Business - 22/04/2018
« good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的余先生: 感谢您再次入住西安索菲特人民大厦并抽出宝贵时间与我们分享您的入住感受。 很高兴得知您对此次入住感到满意。您的认可鼓舞我们再接再厉、继续努力。衷心感谢您。 期待在不久的将来再次为您服务。 谨启 王亮 宾客体验经理

AccorHotels certified review
Rm Families - 22/04/2018
« Good experience but restaurant needs improvement »

Good experience Good rooms Buffet at Azur was adequate but service and quality could be improved

Our hotel has responded to the review
Our hotel has responded to the review

Dear RM, Thank you for staying at Sofitel Xian on Renmin Square and providing us with the gift of feedback. We pay high attention to your comments on food and restaurant service, and would appreciate very much if we could get some more detailed feedback. This would be important for us to follow up accordingly. Our efforts in striving for excellent guest experience will never stop. Yours sincerely, Ivy Wang Guest Experience Manager

AccorHotels certified review
Nick Business - 20/04/2018
« A very good first exposure to the Sofitel Xi'an on Remin Square. »

Everything was smooth. Check-in fast and efficient. The room was clean, comfortable and homely. The bathroom was spacious, well-lit and had all I needed. Excellent breakfast - just wish that I'd had time for more. Check-out was quick and frictionless. And Concierge looked after my bag and gave me a helpful little map of the city. Thank You!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nick, Thank you for staying at Sofitel Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleasure to know that you've enjoyed your recent stay with us. Your recognition, especially to our staff, motivates us greatly to do it even better, thank you. We look forward to welcoming you again in the near future. Yours sincerely, Ivy Wang Guest Experience Manager

AccorHotels certified review
L. Business - 17/04/2018
« Good »

The service was good and the food was up to standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you for staying at Sofitel Xian on Renmin Square and taking the time to share your experience with us. We are very sorry that the AC didn't meet your expectation. I've shared your comments with hotel management and we will strive for the utmost improvement. Aside from that, your recognition to other aspects motivates us greatly to do it even better, thank you. We look forward to having the opportunity to welcome you again in the future. Yours sincerely, Ivy Wang Guest Experience Manager

AccorHotels certified review
C. C. Families - 14/04/2018
« The hotel has a a nice and cozy ambiance »

Staff was polite and has a wide selection of food for breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for staying at Sofitel Xi'an on Renmin Square and taking the time to share your experience with us. It gives us great pleasure to know that you've enjoyed your recent stay with us. Your recognition, especially to our staff, motivates us greatly to do it even better, thank you. We look forward to welcoming you again in the near future. Sincerely, Ivy Wang Guest Experience Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

All our hotels in XIAN
See rates