Hotel - Sofitel Xian on Renmin Square
Sofitel Hotel Sofitel Hotel

Sofitel Xian on Renmin Square Hotel

4.5/5 2,511 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi
    • Sauna
  • Babysitting on request
  • Bicycles rental

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 13 meeting room(s)
  • Business center with support staff
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Hotel location

Companies and event centres nearby

Company

AGILENT2 km / 1.24 mi BANK OF CHINA1 km / 0.62 mi COCA COLA8 km / 4.97 mi GSK1 km / 0.62 mi INTEL2 km / 1.24 mi KUNLUN MILITARY EQP6 km / 3.73 mi ROLLS ROYCE12 km / 7.46 mi SIEMENS2 km / 1.24 mi XIAN AIRCRAFT35 km / 21.75 mi
APPLIED MATERIALS20 km / 12.43 mi CHINA MOBILE8 km / 4.97 mi EXXON MOBIL2 km / 1.24 mi HUA WEI10 km / 6.21 mi JOHNSON AND JOHNSON6 km / 3.73 mi MICROSOFT2 km / 1.24 mi SHAANXI AUTOMOBILE6 km / 3.73 mi XIAN JANSSEN6 km / 3.73 mi XIAN BROTHERS EQUIP10 km / 6.21 mi

Your meetings and events

The Sofitel Convention Center is the largest business venue in the region and includes a 1,100-square meter pillarless Grand Ballroom accommodating up to 1,000 people for cocktail functions. The ballroom can be divided into three separate areas.There are nine additional meeting rooms that can accommodate from 20 to 150 people. The Ballroom and all meeting rooms are equipped with hi-tech audiovisual equipment and simultaneous interpreting facilities.An additional 21 meeting rooms offer you a wide choice of venues all with WiFi and advanced technology. Together with its 2 sister hotels 900 Renmin Square hotel rooms await your guests.

Sofitel Xian on Renmin Square Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
GRAND BALLROOM 900 m2 6 m 700 150 100 500 550
PARIS 280 m2 4 m 180 50 60 130 140
GRAND THEATRE 6,500 m2 20 m 1409 0 0 699 0
AVIGNON 70 m2 3 m 57 16 18 0 0
BORDEAUX 200 m2 3 m 90 35 40 60 60
CANNES 70 m2 3.1 m 40 24 30 30 20
DIJON 70 m2 3.1 m 40 24 30 30 20
LYON 70 m2 3 m 0 16 18 0 0
MARSEILLES 70 m2 3 m 0 16 18 0 0
NICE 110 m2 4 m 70 34 40 50 50
PISSARO 220 m2 4 m 90 50 40 60 120
SAINT TROPEZ 45 m2 3 m 30 10 30 20 0
TOULOUSE 70 m2 3 m 40 24 30 30 20
    • Indoor and Outdoor facilities
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Accommodation
    • Fine Cuisine
    • Wedding co-ordinator
    • Wedding ceremony
    • Catering available
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

178 luxurious rooms and suites with elegant furniture and chic decor. A rainforest shower, the exclusive Sofitel MyBed, broadband WiFi Internet and 3G tech, bring you the "French art de vivre" of Sofitel.

  • 178 rooms
  • 115 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 4 connecting rooms
  • Baby bed
    • Pulse air
    • Ice machine
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Data port in room
    • Trouser press in room
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • TV with VCR
    • Video games on TV in room
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.7/5 AccorHotels Rating 2,300 reviews

Our guest reviews for Sofitel Xian on Renmin Square

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,511 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Stephen F. Couples - 11/09/2018 AccorHotels certified review
« A gem within the city walls »

An excellent stay supported by professional and friendly staff

Stuart Business - 10/09/2018 AccorHotels certified review
« One of the best hotels I have stayed in »

Everything was just perfect. Location great and on a beautiful enclosed square. Upgraded to a suite which was very nice and tastefully decorated. Breakfast excellent; service was just above and beyond. Spa area and swimming pool great too. Also little things make a big difference: having the airco on when entering the room for the first time so it at a nice temperature; having a special free drinks list for Gold and Platinum card members; the hand written welcome note. Congratulations to the hotel staff and management. You do the Accor brand proud.

Erma B. Solo - 06/09/2018 AccorHotels certified review
« Fantastic ! »

Sofitel was THE best hotel at which I have ever stayed ! Very attentive, thoughtful staff, REAL flowers everywhere, fantastic breakfast and every amenity that could be asked for in my room.

D. Business - 05/09/2018 AccorHotels certified review
« Excellent service »

I was very impressed with the excellent service especially by Kevin He, Concierge Supervisor. He was very helpful and went out of his way to make a guest comfortable. A real gem of a person who does your hotel proud.

Kuolin W. Solo - 30/08/2018 AccorHotels certified review
« Excellent »

Reception Ms. Ma treated me so well. You have a good employee.

Agnes C. Couples - 27/08/2018 AccorHotels certified review
« Wonderful stay »

We stayed 3 nights and celebrated our 3rd year wedding anniversary. The entire team made our stay exceptionnal by making us draw from oir wedding and a beautiful set up in the room. Thanks everyone or the wonderful stay. A.C.

Reg C. Couples - 23/08/2018 AccorHotels certified review
« Magnificent »

Delightful Hotel with stafff that attended to our every request with ease and understanding.

Jeff W. Families - 19/08/2018 AccorHotels certified review
« Adventure in Xi'an »

We really enjoyed our 4 night stay at the Sofitel in Remin Square. The hotel staff and amenities were truly first class. Plus, the location was perfect as a home base for all our Xi'an area activities. The restaurants and gym/spa areas were excellent in quality.

Claire B. Couples - 10/08/2018 AccorHotels certified review
« Spacious haven in a great central location »

Our junior suite was spacious and well appointed and it was convenient to be on the Club Floor. Breakfast at the Club Lounge was limited in its selection compared to the restaurant in the lobby area; however, it was a peaceful start to the day. That said, the same didn’t apply during happy hour where poorly supervised children were running around the club area. Staff did speak to the parents, who didn’t do anything to control their children - perhaps children simply shouldn’t be allowed in the lounge at that time? The nighttime turndown and room refresh service was lovely, something that is happening less and less in luxury hotels. We didn’t use other facilities but found the club, suite, lobby and restaurant to be nice and satisfactory for this level of hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., Thank you for choosing Sofitel Xian on Renmin Square and taking the time to share your experience with us. We are glad to know that you are satisfied with your recent stay in general, and thank you for your suggestion on the happy hour. Meanwhile, we also pay high attention to your constructive comment on the breakfast variety in Club Sofite. Our efforts in striving for excellent guest experience will never stop, and we look forward to having the opportunity to welcome you again in the future. Sincerely, Ivy Wang Guest Experience Manager

Family - 09/08/2018 TripAdvisor review
« Excellent staff in the 11th floor club lounge »

This Hotel has got excellent location. It s centrally located and offers various things to enjoy Xian. I have had nice stay there and staff in the club lounge at the 11th floor are excellent: kind, friendly and helpful..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vasubandhu, Thank you for choosing Sofitel Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleasure to know that you've enjoyed your recent stay with us. Your recognition, especially on service, gives us great motivation to do it even better, thank you. Our efforts in striving for excellent guest experience will never stop, and we look forward to welcoming you again in the near future. Yours sincerely, Ivy Wang Guest Experience Manager

Dirk Couples - 07/08/2018 AccorHotels certified review
« Nice room, but moderate quality breakfast »

We had a nice room as an upgrade, but we were somewhat disappointed by the breakfast. There was a lot of variety, but the bakery goods were not fresh. They tasted as though they were from the day before. For a superior French hotel we would not have expected this. We did not try the Chinese food which most likely was of better quality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dirk, Thank you for choosing Sofitel Xian on Renmin Square and providing us with the gift of feedback. Please be rest assured that for the sake for food safety and dining experience, all bakery and pastry goods are fresh everyday. However we are sorry to learn that the taste didn't meet your expectation. Your comment has been shared with our Executive Chef. Aside from this, your recognition to other aspects of the stay motivates us greatly to do it even better, thank you. Our efforts in striving for excellent guest experience will never stop, and we look forward to having the opportunity to welcome you again in the future. Sincerely, Ivy Wang Guest Experience Manager

Kin L. Families - 03/08/2018 AccorHotels certified review
« very helpful, impressive service »

food was great, happy hour was fantastic, staff very helpful and efficient. room clean and spacious

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. l., Thank you for choosing Sofitel Xian on Renmin Square and taking the time to share your experience with us. What a pleasure and encouragement! Your kind feedback gives us great motivation to do it even better, thank you! Our efforts in striving for excellent guest experience will never stop, and we look forward to welcoming you again in the near future. Sincerely, Ivy Wang Guest Experience Manager

Maria P. Couples - 27/07/2018 AccorHotels certified review
« Enjoyable and very relaxing »

Our short stay at the Sofitel Xian was Enjoyable and very relaxing with helpful staff and quick service. I Have stayed at a few Sofitel Hotels and I have found them to be all of a very good standard. I would definitely stay here again

Arianna Solo - 21/07/2018 AccorHotels certified review
« I really felt welcome and taken care of »

Perfectly trained personnel, all receptionists and concierges extremely kind, polite and helpful. They were always concerned about me having a bottle of water when I left for a city trip! Very good and serene atmosphere in hotel, and good smell everywhere. Big room, full of amenities and very comfortable and practical. Great experience, top hotel, good value. Tried the Italian restaurant twice (needed a break from Chinese food), food was exceptional! Also very good breakfast buffet. Great service everywhere

Kimberley M. Couples - 16/07/2018 AccorHotels certified review
« Wonderful service! »

Excellent service, friendly and helpful staff. Good food.

David Y. Solo - 30/06/2018 AccorHotels certified review
« First time in Xian »

Hotel is located in the centre of the city but bit quite at night time. Thanks for upgrade to the suite room, and the room is ok, but I really do the finishing of the paint of the edge at ceiling, it looks so rough and not really a Sofitel standard. However, services are good. Especially, thanks to Fairy and Judy from the club floor and they did the good work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Y., Thank you for staying at Sofitel Xian on Renmin Square and taking the time to share your experience with us. We are very sorry to know that the recent stay didn't meet your expectation. We apologize again for the room status, and pay high attention to your constructive comments. On the other hand, your recognition on hotel service motivates us greatly to do it even better, thank you. Please be rest assured that your recognition has been shared with the whole team, and in particular with Fairy and Judy. Our efforts in striving for excellent guest experience will never stop, and we look forward to having the opportunity to serve you again in the future. Sincerely, Ivy Wang Guest Experience Manager

Michelle D. Families - 27/06/2018 AccorHotels certified review

Staff are friendly, room is clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. D., Thank you for choosing Sofitel Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleasure to know that you've enjoyed your recent stay with us. Your recognition, especially on our staff, motivates us greatly to do it even better, thank you. We look forward to welcoming you again in the near future. Yours sincerely, Ivy Wang Guest Experience Manager

Mike Couples - 26/06/2018 AccorHotels certified review
« Best place to stay in Xi’an. »

Everything was great. The staff is very helpful. The spa is amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mike, Thank you for staying at Sofitel Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleausre to know that you've enjoyed your recent stay with us. Your recognition, especially on hotel service, gives us great motivation to do it even better, thank you. Our efforts in striving for excellent guest experience will never stop, and we look forward to welcoming you again in the near future. Yours sincerely, Ivy Wang Guest Experience Manager

Allison Families - 26/06/2018 AccorHotels certified review
« Fantadtic location and great service »

Couldn't ask for a more pleasant stay. Extremely helpful and attentive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Allison, Thank you for choosing Sofitel Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleasure to know that you've enjoyed your recent stay with us. Your recognition, especially on hotel service, motivates us greatly to do it even better, thank you. Our efforts in striving for excellent guest experience will never stop, and we look forward to welcoming you again in the near future. Yours sincerely, Ivy Wang Guest Experience Manager

Ganny C. H. Families - 25/06/2018 AccorHotels certified review
« Nice Stay at Sofitel Xian on Renmin Square »

I was very extremely satisfied with service from Sofitel Xian on Renmin Square. I was stay for 4 days and 3 nights at this hotel. I was cek in on Saturday 16/06/2018 and cek out on Tuesday 19/06/2018. I was stay on 3rd Floor in Suite Junior Room. And the room is very big, very clean and very comfortable. The important things is the service from room service is very good and very friendly. She is very friendly to all my kids during my kids play at the corridor. I give her 10 points if I can give her point. The bad things in this hotel are the air conditioner in the room is not cold, maybe the air conditioner is a little bit to old and other than that are the trainee in the restaurant during breakfast time, they cannot speak English. They don't understand what is tea and what is coffee. Maybe next time the trainee should be learn English a little bit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you for choosing Sofitel Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleasure to know that you've enjoyed your recent stay with us. Thank you for your recognition to the service friendliness, your kind feedback gives us great motivation to do it even better. We are sorry that the AC didn't meet your expectation, we will look into it immediately. And, thank you for pointing out our area for improvement in the language proficiency, please be rest assure that we will continue and enhance our efforts in it. Our efforts in striving for excellent guest experience will never stop, and we look forward to welcoming you again in the near future. Yours sincerely, Ivy Wang Guest Experience Manager

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