Hotel - Mercure Rambouillet Relays du Château Hotel
Mercure Hotel Mercure Hotel

Mercure Rambouillet Relays du Château Hotel

4.0/5 535 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Outdoor public car park 273 yards (250 m) away
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine

Leisure and activities

  • Golf course 18 holes  (Nearby)
  • Pedal boat  (Nearby)
  • Other sports activities
    • Bike rack facilities
    • Billiards/Snooker
    • Bowling (Nearby)
    • Football (Nearby)
    • Roller-skating (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6h30 - 23h00
    • Opening hours : Week-end 6h30 - 23h00

Business services

  • 6 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

SIEMENS3 km / 1.86 mi

Exhibition centre

PALAIS DU ROI DE ROME0.3 km / 0.19 mi

Your meetings and events

Mercure Relays du Château hotel has five meeting rooms (three of which are modular) accommodating up to 350 people. Both modern and functional, they all come with free Wi-Fi and natural lighting.

Mercure Rambouillet Relays du Château Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SUCHET 59 m2 2 m 50 25 60 30 0
HOCHE 90 m2 3 m 60 30 80 40 6
KLEBER 117 m2 3 m 80 35 100 45 5
SUCHET + HOCHE 149 m2 0 m 80 40 120 60 8
KLEBER + SUCHET 176 m2 0 m 100 50 150 70 10
KLEBER + SUCHET + HOCHE 275 m2 2 m 250 80 300 120 20
    • Screen
    • Flipchart
    • Audio and video equipment
    • Indoor and Outdoor facilities
    • Videoconferencing
    • Office
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • High speed transmission line
    • Airconditioned meeting room
    • Hotel connected to conv. centre
    • Fine Cuisine
    • Accommodation
    • Catering available
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 83 rooms

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 1,949 reviews

Our guest reviews for
Mercure Rambouillet Relays du Château Hotel

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 535 reviews
Ms. K. Couples - 12/07/2019 AccorHotels certified review
« Stopover from Charles de Gaul to Saumur »

1. Fast check-in, no queue in reception. Same on check out - quick. 2. Room was nice and spacious on the 4th floor (404). 3. Good quality towels and beddings in room. Some recommendations: 1. There should be small presents and amenities in the room, like in Asia - fruit basket or chocolate. Drinking water should be provided regardless Accor club membership. 2. Welcome drink was not provided for the golden Accor club member. 3. On check-in receptionist took my signature electronically without showing what for I was signing. My opinion electronic signature should not be allowed, only paper.

Couples - 12/07/2019 TripAdvisor review
« RAMBOUILLET »

Love this hotel,we have been coming for many years.The staff are always so nice . One complaint this year is that they have changed the reception are, now there is a only a desk and a laptop consequently when guests are booking in or out it is chaos.There is also now a snooker table in the foyer area, many guests were asking "Why there?" Otherwise we always enjoy our stay here.

Couples - 10/07/2019 TripAdvisor review
« Overnight stop on way south. »

Location excellent, central position in town, and right opposite the Chateau and it’s extensive gardens, but not parking on site. Rooms comfortable and well equipped, let down by poor food service. We ordered a main course and dessert, the food took almost an hour to appear, although it was the chefs recommended grill. The meat was not hot and the sauce was drying around the edges as if it had been standing around in the kitchen I had by then finished a glass of wine and requested another, this never arrived. Breakfast was not:much better, there was an issue with the only coffee machine, and although a waitress took our cups away to be filled, we never saw them again. On the whole a very disorganised service, no obvious supervision

Bruno C. Couples - 04/07/2019 AccorHotels certified review
« Enjoyed 4 star but not perfect »

Your hotel was an oasis of calm after a day in the heat, however a few minor points: The skirting boards in the corridor were scuffed, it did not feel safe getting out of the shower, (nothing to hang onto in case I slipped, the bed did not feel as good as an IBIS styles hotel, your restaurant was too warm, the food was good, but Mojito could have been cooler.

Jane E. Couples - 04/07/2019 AccorHotels certified review
« Very good »

We stay here always enroute to the south and find it a great position at the end of a long drive and very relaxing.

Anonymous Business - 30/06/2019 AccorHotels certified review
« Very nice stay »

Very nice Hotel infrastructure, friendly Service One draw back: at 21:50 the kitchen was closed and no eating possible

Duncan Couples - 23/06/2019 AccorHotels certified review
« If only the little details were correct »

The room is big and clean with good bathroom. However: Checkin slow ( though friendly) Internet too slow to use a computer Bikes not stored under cover Plastic sheet on bed meant a poor nights sleep A/c noisy above lowest fan setting, and did not cool enough

Sbh Solo - 21/06/2019 AccorHotels certified review

check-in was quite disorganized. the staff kept getting distracted and jumped from thing to thing instead of focusing and finishing with the guest. The rooms were clean but the cheap plastic cups? in the bathroom and for the coffee/tea? Makes it feel incredibly cheap. Same with the soap on the wall - like at the gym. That part could be small improvement and a huge difference!

John P. Families - 17/06/2019 AccorHotels certified review
« Pleasant stay except for unsatisfactory dining experience »

Good room and breakfast. Food was quite good but service was poor. There seemed to be no management around and bar area was a disgrace - nothing had been cleared

Malcolm J. Couples - 12/06/2019 AccorHotels certified review
« Always a pleasure. »

We have stayed here many times but this time we saw the new revamped ground floor. This included a new dining lounge, relax area with small pool table, breakfast/ dining area and refurbed kitchen. The staff reception desk has gone leaving a tiny closet for the staff, I understand the reception managers will soon have mobile computers. Beside this we enjoyed and welcome the changes. Most of all we thank the staff for their delightful warm hospitality and care throughout our three night stay. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Jane C. Couples - 02/06/2019 AccorHotels certified review
« A lovely place to stay »

All areas very good. We had a problem one evening with a snack. The problem was sorted out quickly, efficiently and charmingly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Sharon Couples - 30/05/2019 AccorHotels certified review
« Nice hotel »

Friendly and helpful check in staff. Location excellent for walking into town. Breakfast buffet was sumptuous and well worth the money. Room was large. Only drawback was the HARD bed which was not comfortable. Perhaps upgrade to the Ibis Styles mattress!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

John C. Families - 29/05/2019 AccorHotels certified review

could not get a beer on sunday night after 10 pm. disappointed.

J. X. Business - 27/05/2019 AccorHotels certified review
« Good accomodation, and laundry is to be improved »

Good accomodation and breakfast, nice receiption and room service. But for the laundry part, it's not so convenient that there's no clothing bags to bring laundry, and the laundry cost is not consistent to the laundry form. I'm waiting for the reason or refund.

Mickaël Solo - 20/05/2019 AccorHotels certified review
« Happy »

I always stay at the Mercure when in Rambouillet, it is home away from home!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Couples - 16/05/2019 TripAdvisor review
« Nice hotel, horrible service »

Unfortunately not the greatest experience for that price in that town, We had a wedding attendance, the hotel couldn't organize an iron nor was the safe working. The breakfast was rather average. Location is thought to be good, unfortunately there was a loud festival during that time right in front of it so we had to park far away. Needless to say that an umbrella wasn't available either. Room was nice and clean tho.

A C. Y. Families - 22/04/2019 AccorHotels certified review
« The hotel should be closed during the renovations »

Booking as a family with accommodation on 2 different floors! Changed on arrival! Large room for children smelled of cigarettes. No amenities due to renovations, no word at booking about how extensive the renovations were; not even a bottle opener could be found for the bottled water brought to the room. Air con was not working. Breakfast was a joke... staff and room totally overwhelmed by the number of people. Overall, having chosen the hotel because we had stayed there before, Accor has just done itself a huge disservice by not shutting this place during renovations.

Julian Y. Families - 22/04/2019 AccorHotels certified review
« Worse than a youth hostel! »

Terrible! Booked the rooms on a non refundable basis thinking I was booking a four star hotel. Arrived to be directed down the side alley to an old door with some A4 printed signage saying Mercury. Walked inside a dingy corridor with a make shift desk and a women behind it. I asked if I was in the right place and she said: yes. No bar, no restaurant, no WiFi, no air con, dust everywhere...I was not made aware of some considerable building works during my stay! Terrible service, terrible hotel. Don’t waste your time with this hotel, go to the Ibis style

Andrew Business - 20/04/2019 AccorHotels certified review
« Another visit to Rambouillet »

A pleasant stay in this lovely town whilst on business locally. The accommodation was to the normal standard. The only downside as the work being carried out in the reception, bar and restaurant areas. This restricted enjoyment of the hotel somewhat but the staff did all they could to make the stay as Norma, as possible. I'm sure normal service will resume very soon

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Robin M. Friends - 12/04/2019 AccorHotels certified review
« Put into an adapted room »

The staff have to work in an intolerable crush. The entrance was dirty often. we were put in an adapted room with a shower that we had to kneel to use. The toilet roll kept falling off the silly holder, the mechanism to close the plug in the sink was missing. there was not enough coffee/tea. Reception wouldn't look for an adaptor so we could charge our phones. Building work went on into the evening.

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