Hotel - Novotel Cardiff Centre
Novotel Hotel Novotel Hotel

Novotel Cardiff Centre Hotel

4.0/5 2,531 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 15  GBP
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf lessons
  • Tennis  (Nearby)
    • Clay tennis court
    • Grass tennis court
    • Hard tennis court
    • Indoor tennis court
    • Outdoor tennis court
  • Beach and water sports  (Nearby)
    • Boat excursions
    • Kayaking
    • Rowing
    • Sailing facilities
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Billiards/Snooker
    • Football (Nearby)
    • Jogging track (Nearby)
    • Skating rink
    • Squash court

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Exhibition centre

DOCTOR WHO EXHIBTION1.61 km / 1 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Cardiff Centre Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
WEST FIVE 24 m2 2 m 20 12 12 12 12
WEST FOUR 24 m2 2 m 20 12 12 12 12
WEST THREE 25 m2 2 m 20 12 12 12 12
EAST TWO 34 m2 2 m 20 14 12 18 20
EAST THREE 42 m2 2 m 15 12 12 12 10
WEST ONE 49 m2 2 m 50 16 20 24 24
WEST TWO 49 m2 2 m 50 16 20 24 24
EAST ONE 73 m2 2 m 60 34 26 36 34
WEST ONE & TWO 98 m2 2 m 100 32 40 50 64
THE WAREHOUSE 210 m2 4 m 200 50 50 80 160
    • Screen
    • Flipchart
    • TV with VCR
    • Meeting room
    • Lectern
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 138 rooms

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 8,265 reviews

Our guest reviews for
Novotel Cardiff Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,531 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
C L. Couples - 15/07/2019 AccorHotels certified review
« Mr C L. »

Pleasant staff and accommodating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Craig L., We very much appreciate your comments regarding your stay at the Novotel Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience via our internal feedback. We would be delighted if you would be willing to also share on TripAdvisor: www.tripadvisor.co.uk/Hotel_Review-g186460-d211571-Reviews-Novotel_Cardiff_Centre-Cardiff_Southern_Wales_Wales.html We hope that your next visit will be as pleasant as the previous one. Kind regards John Wong Rooms Division Manager

Andrew E. Couples - 15/07/2019 AccorHotels certified review
« Good »

Great place to stay staff extremely helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew e., We very much appreciate your comments regarding your stay at the Novotel Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Wong Rooms Division Manager

Veronica Couples - 14/07/2019 AccorHotels certified review
« Noisy, over warm but comfortable »

We have stayed at Novotel a few times now. The last time was extremely noisy with a broken window and being on the traffic side and a fighting couple in the next room (who goes away to fight all weekend???). Though we weren't on the traffic side which was a relief this time there was scaffolding being erected outside our window. As it was a warm week closing the window made the room really stuffy, so noisy again. But the gym is wonderful and as we were out all day the scaffolding was only a problem with the wanting to sleep in on our few precious days off.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary B., Thank you for taking the time to tell us about your experience at the Novotel Cardiff Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, John Wong Rooms Division Manager

Anonymous Business - 14/07/2019 AccorHotels certified review
« Very Helpful staff, enjoyable stay »

Staff always on hand to help, very friendly manor in the bar and restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John B., We very much appreciate your comments regarding your stay at the Novotel Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience via our internal feedback. We would be delighted if you would be willing to also share on TripAdvisor: www.tripadvisor.co.uk/Hotel_Review-g186460-d211571-Reviews-Novotel_Cardiff_Centre-Cardiff_Southern_Wales_Wales.html We hope that your next visit will be as pleasant as the previous one. Kind regards John Wong Rooms Division Manager

Anonymous Business - 12/07/2019 AccorHotels certified review
« OK »

It was average, room was warm and could not be cooled, food was OK

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cheryl K., We very much appreciate your questionnaire regarding your stay at the Novotel Cardiff Centre. It is always important to us that we receive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that next time, we may be able to provide you with an overall excellent stay. Sincerely, John Wong Rooms Division Manager

Tina P. Couples - 11/07/2019 AccorHotels certified review
« Excellent hotel with efficient friend staff »

Location was great to get into the city centre, hotel was very modern, clean and comfortable. Staff were efficient and very friendly. Couldn't fault our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tina P., We very much appreciate your comments regarding your stay at the Novotel Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Wong Rooms Division Manager

Eleri Couples - 10/07/2019 AccorHotels certified review
« Miss »

Rooms dated

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eleri E., We very much appreciate your questionnaire regarding your stay at the Novotel Cardiff Centre. It is always important to us that we receive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that next time, we may be able to provide you with an overall excellent stay. Sincerely, John Wong Rooms Division Manager

P B. Couples - 10/07/2019 AccorHotels certified review

Great, no problems, friendly staff, great breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patricia B., We very much appreciate your comments regarding your stay at the Novotel Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience via our internal feedback. We would be delighted if you would be willing to also share on TripAdvisor: www.tripadvisor.co.uk/Hotel_Review-g186460-d211571-Reviews-Novotel_Cardiff_Centre-Cardiff_Southern_Wales_Wales.html We hope that your next visit will be as pleasant as the previous one. Kind regards John Wong Rooms Division Manager

Davina Couples - 10/07/2019 AccorHotels certified review
« Relaxing and enjoyable »

Relaxing and enjoyable. Great breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Davina D., We very much appreciate your comments regarding your stay at the Novotel Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience via our internal feedback. We would be delighted if you would be willing to also share on TripAdvisor: www.tripadvisor.co.uk/Hotel_Review-g186460-d211571-Reviews-Novotel_Cardiff_Centre-Cardiff_Southern_Wales_Wales.html We hope that your next visit will be as pleasant as the previous one. Kind regards John Wong Rooms Division Manager

Dewi Couples - 09/07/2019 AccorHotels certified review
« Great »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dewi M., We very much appreciate your comments regarding your stay at the Novotel Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience via our internal feedback. We would be delighted if you would be willing to also share on TripAdvisor: www.tripadvisor.co.uk/Hotel_Review-g186460-d211571-Reviews-Novotel_Cardiff_Centre-Cardiff_Southern_Wales_Wales.html We hope that your next visit will be as pleasant as the previous one. Kind regards John Wong Rooms Division Manager

Natasha Couples - 09/07/2019 AccorHotels certified review
« Fabulous! »

Great facilities, lovely customer service and a lush breakfast! Will definitely be staying again :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Natasha J., We very much appreciate your comments regarding your stay at the Novotel Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience via our internal feedback. We would be delighted if you would be willing to also share on TripAdvisor: www.tripadvisor.co.uk/Hotel_Review-g186460-d211571-Reviews-Novotel_Cardiff_Centre-Cardiff_Southern_Wales_Wales.html We hope that your next visit will be as pleasant as the previous one. Kind regards J. Wong Rooms Division Manager

Chris L. Business - 09/07/2019 AccorHotels certified review
« Great location, Staff are great »

Check in quick and welcoming, room was nice and bar staff were great. Great hotel in a great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris l., We very much appreciate your comments regarding your stay at the Novotel Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Wong Rooms Division Manager

Mrs S. S. Couples - 09/07/2019 AccorHotels certified review
« Superb »

Lovely room, even lovelier staff and every convenience you could wish for, pool, xbox, apple mac's. Nothing to complain about and everyone we spoke to was helpful, super friendly and it was such a pleasure to stay in such nice surroundings.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sue S., We very much appreciate your comments regarding your stay at the Novotel Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience via our internal feedback. We would be delighted if you would be willing to also share on TripAdvisor: www.tripadvisor.co.uk/Hotel_Review-g186460-d211571-Reviews-Novotel_Cardiff_Centre-Cardiff_Southern_Wales_Wales.html We hope that your next visit will be as pleasant as the previous one. Kind regards John Wong Rooms Division Manager

Susan Couples - 09/07/2019 AccorHotels certified review
« A very enjoyable stay. »

My husband and I stayed for one night and found the whole experience to be very good from start to finish. On arrival we were dealt with swiftly, courteously and professionally. We were surprised and delighted to be offered complimentary drinks as a thank you for using the online fast check in. Our room was excellent, the bar welcoming and staff friendly, the breakfast ample and tasty and the spa a real treat.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan R., We very much appreciate your comments regarding your stay at the Novotel Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Wong Rooms Division Manager

Vicky H. Families - 09/07/2019 AccorHotels certified review
« Great hotel and location »

Stayed here several times, it’s always exactly as it should be. Friendly staff, nice rooms and great breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Victoria h., We very much appreciate your comments regarding your stay at the Novotel Cardiff Centre. It is always a pleasure to receive positive feedback especially from a returning guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience via our internal feedback. We would be delighted if you would be willing to also share on TripAdvisor: www.tripadvisor.co.uk/Hotel_Review-g186460-d211571-Reviews-Novotel_Cardiff_Centre-Cardiff_Southern_Wales_Wales.html We hope that your next visit will be as pleasant as the previous one. Kind regards John Wong Rooms Division Manager

Jenny Families - 08/07/2019 AccorHotels certified review
« Relaxing »

Exactly what we needed. Easy to get to. Friendly, helpful staff. Clean and large room. Info easily accessible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Myers J., We very much appreciate your comments regarding your stay at the Novotel Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Wong Rooms Division Manager

Eleanor D. Friends - 07/07/2019 AccorHotels certified review
« Girls night away »

Lovely service and great room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eleanor D., We very much appreciate your comments regarding your stay at the Novotel Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Wong Rooms Division Manager

Gillian S. Couples - 06/07/2019 AccorHotels certified review
« Lovely stay, fab weather »

Room 516 was perfect for us. The terrace was fab an added bonus we did not expect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gillian S., We very much appreciate your comments regarding your stay at the Novotel Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience via our internal feedback. We would be delighted if you would be willing to also share on TripAdvisor: www.tripadvisor.co.uk/Hotel_Review-g186460-d211571-Reviews-Novotel_Cardiff_Centre-Cardiff_Southern_Wales_Wales.html We hope that your next visit will be as pleasant as the previous one. Kind regards John Wong Rooms Division Manager

Gareth T. Couples - 06/07/2019 AccorHotels certified review
« Excellent »

Facilities great, breakfast excellent value. Most of all - staff without exception were friendly, welcoming and professional- a credit to the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gareth T., We very much appreciate your comments regarding your stay at the Novotel Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Wong Rooms Division Manager

Matt Business - 05/07/2019 AccorHotels certified review
« Great Stay & Great Place »

Overall very good, staff were 1st class as always at this establishment and is one of the reasons for aways coming back here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matthew P., We very much appreciate your comments regarding your stay at the Novotel Cardiff Centre. It is always a pleasure to receive positive feedback from a returning guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Wong Rooms Division Manager

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