Sofitel Brisbane Central 5 stars

Customer review rating (ALL Rating) 4.5/5 7,278 reviews

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Description

Hotel extras

  • The hotel is above Central Station, with direct access to Brisbane Airport.

  • Award-winning, gourmet restaurant and bars onsite

  • Brisbane's largest fully-integrated conference venue.

  • Luxurious French inspired interiors and decor

  • Outdoor pool, gymnasium and day spa

Our accommodation(s)

Hotel location

Sofitel Brisbane Central

249 Turbot Street
4000 BRISBANE
Australia

GPS:-27.465352, 153.026299

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Your meetings and events

Room descriptions and layouts

18 

meeting rooms

From 1 to 1,056 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  7,278 reviews

TripAdvisor Rating  4.0/5  5,057 reviews

Certificate of excellence 2024

Well located and nice place

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

good service

Bonjour, We really appreciate you taking the time to share this with us and hope that you are returning soon. If there is anything further that we can do, please feel free to let me know. All the best for a magnifique week ahead. Thomas Annand Luxury & Guest Experience Manager Sofitel Brisbane Central 04…

Dreadful rooms

Customer review rating 2.0/5

Paul M. Couples - Confirmed reviews ALL

The ground floor of the hotel was superb in every way. The staff were beyond excellent. The location was ideal. The only issue I had with the hotel was the shockingly bad guest rooms. They were old, tired, stained, dreary and rough. The hotel is supposed to be five star, but I've stayed in far, far nicer 3 star hotels. Not what I expected at all.

Fantastic say - awesome breakfast

Customer review rating 5.0/5

Tamer Families - Confirmed reviews ALL

Great stay and customer service from all the staff. Mew at the front desk was exceptional as was all the entire team at breakfast who went above and beyond with their customer service. Food selection for breakfast was exceptional and the fresh make your own juice was a huge hit with all the family. Pool, outdoor spa and gym were also excellent. Would definitely stay again.

Very helpful staff. Excellent service. Great location. Good food.

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Excellent.

A very good 4* hotel

Customer review rating 3.5/5

Peter O. Couples - Confirmed reviews ALL

Over the years the Sofitel Brisbane set the bar in Brisbane for 5* accommodation. Sadly that has been surpassed by other new properties in the Brisbane market. While the Sofitel location is very central, the rooms are becoming worn and the service and facilities began to deteriorate well before Covid. A club lounge sitting now restricted to a 1 hour for the provision of barely warm party pies and sausage rolls ( that was my last attendance some time back ) is somewhat underwhelming to the point we have never returned and better enjoy the vibe elsewhere ( even the Pullman Rooftop). I am absolutely undoubted that previous GM's Marcus & Haydon would not allow this diminishing standards. I now split my loyalty amongst programs. Kind regards.

Bonjour, It is always to wonderful to hear that guests have enjoyed such an amazing time with us. Thank you for taking the time to provide this feedback and I hope that we are able to welcome you back soon. Thomas Annand Luxury & Guest Experience Manager Sofitel Brisbane Central 04…

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Other web-users rate our hotel

  • 1,247 reviews 9.5/10 Location
  • 2,613 reviews 6.9/10 Room
  • 3,395 reviews 8.9/10 Service
  • 17 reviews 4.5/10 WiFi
  • 1,177 reviews 7.7/10 Food
  • 815 reviews 6.9/10 Vibe
  • 668 reviews 6.5/10 Cleanliness
  • 667 reviews 8.3/10 Breakfast

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