Hotel - Sofitel Brisbane Central
Sofitel Hotel Sofitel Hotel

Sofitel Brisbane Central Hotel

4.5/5 4,663 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • BRISBANE AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Babysitting on request
  • Boat excursions

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours
  • Snack & beverage machine

Business services

  • 14 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Congress centre

BRISBANE CENTRE1 km / 0.62 mi

Your meetings and events

As Brisbane's largest hotel conference facility, Sofitel Brisbane Central provides guests with tailor-made meetings and events with our signature French touch.Set the stage in one of our 15 modern and stylish event spaces, capable of catering from 10 to 1100 delegates in a variety of styles.With our dedicated events specialists and the added convenience of our in-house audio visual technicians, organising an event of any size is made easy from start to finish.

Sofitel Brisbane Central Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
TROCADERO 32 m2 2 m 22 12 14 12 20
MADELEINE 41 m2 2 m 0 0 14 0 14
MONTMARTRE 46 m2 2 m 0 0 16 0 16
BASTILLE 1 50 m2 2 m 40 15 15 24 20
BASTILLE 2 56 m2 2 m 40 15 15 24 20
ST GERMAIN 63 m2 2 m 50 21 22 30 40
CONCORDE 80 m2 2 m 70 27 28 45 50
BASTILLE 106 m2 2 m 90 39 39 72 60
ODEON 128 m2 2 m 100 39 44 81 80
SOIREE DECK 143 m2 0 m 0 0 0 0 160
BALLROOM LE GRAND 1 212 m2 6 m 200 0 0 120 150
BALLROOM LE GRAND 2 254 m2 6 m 300 0 0 216 170
BALLROOM LE GRAND 3 332 m2 6 m 400 0 0 252 220
BALLROOM LE GRAND 798 m2 6 m 1056 0 0 550 580
    • Flipchart
    • Indoor and Outdoor facilities
    • Syndicate rooms
    • Video equipment
    • WIFI access
    • High speed transmission line
    • Accommodation
    • Fine Cuisine
    • Wedding co-ordinator
    • Wedding ceremony

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 418 rooms

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.5/5 AccorHotels Rating 30,147 reviews

Our guest reviews for
Sofitel Brisbane Central

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 4,663 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Roslyn W. Couples - 15/07/2019 AccorHotels certified review
« Very satisfied »

Staff were extremely attentive

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Roslyn, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central

H. Solo - 15/07/2019 AccorHotels certified review
« Very nice »

Apart from minor mess up with restaurant booking - otherwise ok Also wrong name in my room - in the welcome card it had someone else’s name on it ; made me feel that I was in the wrong room

Ryan J. Business - 15/07/2019 AccorHotels certified review
« Splendid »

Great staff, comfy beds and a fantastic breakfast!

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ryan, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central

Anonymous Families - 15/07/2019 AccorHotels certified review
« very enjoyable stay »

Staff were extremely helpful, and courteous. Very enjoyable stay

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Chris, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central

Dr D. S. Couples - 15/07/2019 AccorHotels certified review
« Sofitel our favourite Brisbane hotel »

Excellent. Food great, staff excellent as usual, nice room.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Douglas Robert, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central

Tom Business - 15/07/2019 AccorHotels certified review
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Tom, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hayden Hughes General Manager Sofitel Brisbane Central

Greg Families - 15/07/2019 AccorHotels certified review
« Well looked after by all staff »

Every aspect of our stay was very pleasant. All staff in reception, dining, bar, etc were very friendly and efficient. Only very minor negative matter is just a bugbear of mine and it happens every time I've been in your hotel (as well as other hotels) - we book for three people but the room is only set up for two people, eg towels, washer, coffee cups, shampoo, etc. Can live with all these items short, except towels. Must be a fault in communications if cleaners aren't aware that three people are in the booking. Thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Greg, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central

Barry M. Business - 15/07/2019 AccorHotels certified review
« Easy, no hassles, very comfortable and pleasant stay »

Very impressed by the housekeeping staff, friendly and courteous and very unobtrusive. In room meals were very good standard and delivered quickly. Comfortable bed , appreciated the fruit and the bottled water. Friendly front desk staff and welcoming. Internet issue was sorted quickly.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Barry, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central

Siu K. T. Business - 15/07/2019 AccorHotels certified review
« Good service »

Check in and check out very efficient

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Siu King, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central

Sharon Couples - 15/07/2019 AccorHotels certified review
« Great location, lovely hotel and fabulous staff »

We stayed for one night and thoroughly enjoyed it. We will be back!

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Sharon, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central

Michelle Couples - 15/07/2019 AccorHotels certified review

Lovely stay but not as good as an experience as on previous stays

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Michelle, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. Receiving feedback, both positive and constructive enables us to elevate the areas of improvement. I do note that whilst your survey ratings were mixed, we were unable to attain reasoning behind your scores. Should you wish to share more information, feel free to return my email as I would be delighted to learn more as to why your stay was not at the standard we usually pride ourselves on. I do apologise that your stay could have been better and do hope that I am able to welcome you back in the near future. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central

Joanna C. Business - 15/07/2019 AccorHotels certified review
« Mrs »

I stayed as part of the FCM conference. I book VIP guests from various companies including ANZ Bank and know the level of service they expect. I expected more from a five star hotel. The check in process was not as seamless as anticipated. I shared with another FCM Team Leader. On Saturday housekeeping serviced the room by way of making the beds and replacing 2 towels and one facewasher. Upon return to the room between conference and our evening event I discovered Dirty mug next to the bed, still with my tea from the morning Dirty mug near the kettle Dirty wine glass near the kettle Dirty glasses in the bathroom Dirty teaspoon No replacement mugs / glasses No complimentary replacement bottles of water I called reception to advise the above and ask for replacement mugs. After almost 30 minutes a most pleasant and helpful gentleman brought one mug. I then explained the shortcomings and he returned with clean crockery and also water. Given the standard of the hotel and knowing my clientele I would have received an angry phone call regarding the lack of service and detail. I believe Housekeeping were following up with the person responsible to correct this for future guests. We were attending a conference and limited for time and this definitely detracted from our enjoyment at the property.

Ted Families - 15/07/2019 AccorHotels certified review
« Very professional, efficient and warm staff »

Friendly staff made it feel like more than just any hotel, food was excellent, room was in good condition and a totally pleasant experience

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ted, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central

David W. Business - 15/07/2019 AccorHotels certified review
« Helpful fron staff making my stay an enjoyable experience »

The concierge staff were most helpful followed by the check in staff who were quick and could not have been more pleasant. Staff at breakfast were attentive and a place that i will come back to.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour David, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central

Jac B. Business - 15/07/2019 AccorHotels certified review
« Fabulous! »

Wonderful and loved the club room access

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Jacqueline, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central

Ngaire R. Friends - 14/07/2019 AccorHotels certified review
« Very comfortable. Staff very polite and efficient. »

A very pleasant experience.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ngaire, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central

R G. Families - 14/07/2019 AccorHotels certified review
« Magnifique customer service, location and facilities »

The best customer service we have ever received in a hotel, all the staff were so friendly and helpful. The facilities were fantastic and the rooms luxurious and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Rachel, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central

Kp S. Business - 14/07/2019 AccorHotels certified review
« good »

Nice ambience. Well located. Very efficient. Courteous Staff. Amenities perfect. People prompt. Perfect place for a business travel and visit. got good

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour {guest_first_name}, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central

Jamie Business - 14/07/2019 AccorHotels certified review
« Professional and friendly service from staff, clean and super comfy rooms. »

Quick to check-in, and as above - great service from all aspects - concierge, bar for lunch, bar for evening drinks. Love the quiet rooms. Also, love the beds and pillows - I travel with my own pillow - but this is one of the few hotels I'm happy to use the hotel pillow! My fourth time here - so I keep coming back - that should reflect how I feel about the Brisbane Sofitel :) The only negative would be the limited offerings at lunch (via the bar) for vegan food. Unfortunately the vego option was very oily - not healthy.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Jamie, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central

Ian Couples - 14/07/2019 AccorHotels certified review
« Very pleasant stay in an ideal location for exploring Brisbane city »

Very pleasing, great service and an ideal location. Only criticism is that the bathrooms were very dated and stepping up into a bath to have a shower was rather disappointing

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ian, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central

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