Hotel - Novotel Nha Trang
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Novotel Nha Trang Hotel

4.5/5 2,196 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • NHA TRANG
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Tennis  (Nearby)
    • Hard tennis court (Nearby)
    • Outdoor tennis court
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 1 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.Plan your next major event with Novotel. We feature modern facilities, expert planners and the courteous, personalized service the brand is known for. Novotel's catering and event teams are available 24/7 for galas, meetings, weddings and more.

Novotel Nha Trang Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BELLEVUE 250 m2 3.5 m 200 80 40 130 120
    • Flipchart
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 154 rooms

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.6/5 AccorHotels Rating 3,849 reviews

Our guest reviews for
Novotel Nha Trang

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,196 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Joakim H. Couples - 20/06/2019 AccorHotels certified review
« Beautiful location with very helpful and friendly staff. »

Had a great time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. We are pleased to hear you are impressed by the hotel service overall, from the comfortable room,good location ... to our professional staff who looked after you well during staying here. We will share your positive feedback with all the team who will definitely be motivated to know their efforts got recognized! Look forward to welcoming you here again to make your next trip more memorable than the recent one Sincerely, Remi Faubel General Manager

Jy Families - 20/06/2019 AccorHotels certified review
« Excellent »

The staff did the check out was very friendly & polite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. V, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Remi Faubel General Manager

Melanie L. Couples - 20/06/2019 AccorHotels certified review
« Great »

We loved our stay. Service and rooms were just great and also location perfect. My only dislike was the food. Breakfast and BBQ dinner wasn’t the best. Food very dry as been sitting to long and not a great taste. Otherwise lovely stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. We are so pleased to hear that our associates provided you with a very relaxing stay. Also, it is fortunate to be located at the city center which connects closely to the beach and nightlife entertainment areas. We apologize for the falling short of your expectations on breakfast and quality of food. Please rest assure that we will take steps to improve our service better as we uphold. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

Couples - 20/06/2019 TripAdvisor review
« Nice hotel with great views »

Nice place in a great location and so nice to just walk across the road to go swimming at the beach. Was there for 4 days, though wish my stay was longer. The buffet breakfast was good. I found the staff very friendly and helpful. Definitely would stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear joehU9253LG Thank you so much for your wonderful comment regarding your stay at Novotel Nha Trang, We're so happy to learn that you had an enjoyable with our nice location, good breakfast and helpful staff. It is always a great pleasure to receive positive feedback, and believe us, we wished for your stay could be longer as well. But don't you worry, there will always be a next time, and we will be here waiting to welcome you back for another pleasant stay. Once again, thank you for sharing your experience. We wish you all the best and look forward to see you soon in your next visit at Novotel Nha Trang, Best regards, Remi Faubel General Manager

Halilah H. /. N. H. J. Families - 13/06/2019 AccorHotels certified review
« Awesome »

I must said that my arrival experience was excellent, the gentleman who assisted us on checked in was excellent, helpful and informative. The clean staff of my room 1504 was good. Only downside, upon departure we had requested a taxi to airport was made to change twice, probably due to miscommunication at the concierge. Anyway, something that can improve.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N, We very much appreciate your exciting comment regarding your stay at the Novotel Nha Trang. We are delighted to hear that you had an excellent stay and enjoyed your visit at our hotel with our efficient check in and clean room . It is always encouraging to learn that our value guests are satisfied with our service as it is what we strive for every day. We also have taken note your concern about the transportation issue and definitely improve it to give you a better arrangement for your next visit. Thank you for your kind feedback, and we hope to see you again soon for another amazing journey with us. Best regards, Remi Faubel General Manager

David C. Families - 12/06/2019 AccorHotels certified review
« Nice stay »

I had a one night at Novotel, the hotel location at hear of Nha Trang. Sea view room with many activities on the beach park. The hotel was free upgrade my room from standard room up to superior room. Excellent !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L We very much appreciate your comments regarding your stay at the Novotel Nha Trang, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

Jared Couples - 11/06/2019 AccorHotels certified review
« Great room, lovely staff. »

We loved our room, was very open and spacious with a great design. All staff were very friendly and easy to deal with. Pool area was quite small but all other facilities and services in the hotel were of a very high standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. We are glad to hear that you loved the assigned room,the friendly and helpful staff left deep impression on you on this occasion. Your compliments on our friendly guest service are truly appreciated and that will be a encouragement for them to keep moving toward. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

Christine C. Couples - 07/06/2019 AccorHotels certified review
« Very enjoyable »

The staff were very friendly and helpful .Anna on reception was outstanding

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is so proud to have such responsive & courteous staff members who highlighted your visit with their outstanding service on friendly and helpful staff. Your compliments have been shared with Ms. Anna and the rest of team and they were happy to know that their efforts in delivering memorable guest experiences have been recognized . We look forward to welcoming you back to Novotel Nha Trang soon for more memorable experiences. Sincerely, Remi Faubel General Manager

Couples - 05/06/2019 TripAdvisor review
« BRILLIANT and OUTSTANDING »

This hotel exceeds in all levels of service. All the staff go out of their way to make your stay fantastic. We have travelled extensively and would rate this hotel as one of the best. The attitude and manner of every staff member we encountered was outstanding. A very special mention to our friend Anna who went above and beyond to make our stay the very best. Gary & Jan from New Zealand

Our hotel has responded to the review
Our hotel has responded to the review

Dear V6024YFgaryl Thank you so much for your WOW comment regarding your recent stay at Novotel Nha Trang, There is no word to express our joy receiving such an amazing compliment like yours. This is honestly the best reward for our staff's hard-working and hospitality. Your kind word will surely be passed on to all the team member, especially to Anna, and definitely serve as an precious encouragement for us to drive further to bring you the highest level of services. Once again, thank you for sharing your experience. We can't wait to welcome you back here with us for another pleasant stay in near future. Best regards, Remi Faubel General Manager

Eri Solo - 04/06/2019 AccorHotels certified review
« High cost performance! »

The room, especially bed, pillow, and bathroom, is very comfortable! I want to buy the bed mat for my room, haha .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.S, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Remi Faubel General Manager

Family - 01/06/2019 TripAdvisor review
« Excellent »

A good place to stay. The hotel is closed to the beach and all the good places in Nha Trang. The persons of the hotel are so nice, the rooms perfect, the food is really good, the hotel is very clean, and the air condition is so good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear George01021974, Thank you so much for amazing comment regarding your recent stay at Novotel Nha Trang, We're absolutely thrilled to learn that you had an enjoyable stay with our convenient location, great food, cleanliness, good air condition and nice staff service. At Novotel Nha Trang we strive everyday to perform the highest level of hospitality, therefore our goal is always about bring you the best satisfaction, and so glad we did. Your kind words will be passed on to the whole team and surely encourage them strive further to improve our services. Once again, thank you for sharing your experience. We're eager to welcome you back here with us for another wonderful journey in near future. Best regards, Remi Faubel General Manager

Andrew S. Families - 30/05/2019 AccorHotels certified review
« satisfied. »

comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive your feedback, especially about the quality of food and beverages. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

Tam N. Friends - 30/05/2019 AccorHotels certified review
« Warm welcome, excellent services, great room »

We were warmly welcomed and upgraded to a ocean view superior room as a member of Accor Plus. The room was nice with large window looking directly to the sea of Nha Trang. The room and spa services were great. However the foods were a bit off, especially the breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. T, We so much appreciate your comment regarding your recent stay at Novotel Nha Trang, It is always a pleasure to receive a positive feedback. We're so glad to hear that you had a pleasant stay with us. On the other hand, it is regretted to learn that there were some minor issues, especially our breakfast that disturb you during your time here with us. Please accept our sincere apology about that. And we appreciate your sharing your concerns, at Novotel we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Once again, thank you very much for sharing your experience. And we all look forward to welcoming you again soon at Novotel Nha Trang. Best regards, Remi Faubel General Manager

Ginette T. Couples - 29/05/2019 AccorHotels certified review
« Perfect »

Staff friendly Very clean Great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. T, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

L. Families - 28/05/2019 AccorHotels certified review
« A pleasant stay »

We were upgraded to superior rooms with sea view. The room was excellent: spacious, clean and the bed is very comfortable. Breakfast was good, but lunch was a bit mediocre (especially the pasta, probably overcooked). But overall I had a pleasant stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L, Thank you so much for your comment and your loyalty to AccorHotels Novotel Nha Trang, We're absolutely thrilled to learn that we've successfully brought your expectation met your satisfaction this time. At Novotel Nha Trang, there is nothing more important than bringing our guest the best experience, therefore your feedback is highly appreciated for our improvement. We have taken note your concern to bring you better services next time, especially about our check out progress and lunch quality. Your kind words will be passed on to all the staff and will definitely encourage them to strive further in our hospitality. Once again, thank you again for sharing your experience. We look forward to welcoming you back here with us for another pleasant stay in near future. Sincerely, Remi Faubel General Manager

Hung N. D. Business - 27/05/2019 AccorHotels certified review
« Very good »

friendly front line staff clean room Good breakfast Nice hotel location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It certainly makes us joyful to know that you had a wonderful time during your special trip with us. We really appreciate your kind compliments on our service, particularly on the well – appointed room, good breakfast,convenient location as well as helpful and friendly guest service. We will send your words to the team for their outstanding performance and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

Anonymous Families - 26/05/2019 AccorHotels certified review
« Very good location »

Good location Good services Nice room and view Food (breakfast) should be improved

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N, We so much appreciate your comment regarding your recent stay at Novotel Nha Trang, It is always a pleasure to receive a positive feedback. We're so glad to hear that you had a pleasant stay with our location, room and our staff service. On the other hand, it is regretted to here that your breakfast experience did not meet your expectations. We appreciate your sharing your concerns, at Novotel we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Once again, thank you very much for sharing your experience. And we all look forward to welcoming you again soon at Novotel Nha Trang. Best regards, Remi Faubel General Manager

Anh L. Families - 24/05/2019 AccorHotels certified review
« So so »

Nice and comfortable Food is not nice and slow serving, un-professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L, Thank you for your comment regarding your recent stay at Novotel Nha Trang While we're delighted to hear that you had an nice and comfortable stay with us, it is regrettable to learn that there still some issues did affect to your satisfaction this time. Please allow us to express our sincerest apologies. At Novotel Nha Trang, we strive everyday to perform the highest level of hospitality, therefore your feedback is very important to us. Please rest assured that we have taken note your concerns about food quality, staff skill and WiFi connection speed. We will discuss these issues with relevant departments to address the problem and prevent similar cases in future. Regaining your trust in Novotel Nha Trang is our only desire. Thank you again for sharing your experience, and we hope to welcome you back here with us soon in near future. Sincerely, Remi Faubel General Manager

L E. Couples - 24/05/2019 AccorHotels certified review
« Extremely accommodating staff and beautiful rooms. »

The staff were very friendly and helpful. I was diving on our last day and then traveling by car immediately afterwards and the hotel was able to give us an extra couple of hours room time so I could shower and get organized before the drive. This was much appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. E, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

K. K. M. Friends - 23/05/2019 AccorHotels certified review
« It was better than I expected »

I thought staffs were more hospitable to us(accor plus member)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. K, We so much appreciate your comment regarding your recent stay at Novotel Nha Trang, It is always a pleasure to receive a positive feedback. We're so glad to hear that you had a pleasant stay with us. On the other hand, it is regretted to learn that there were some minor issues. And we appreciate your sharing your concerns, at Novotel we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Once again, thank you very much for sharing your experience. And we all look forward to welcoming you again soon at Novotel Nha Trang. Best regards, Remi Faubel General Manager

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