Hotel - Novotel Nha Trang
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Novotel Nha Trang Hotel

4.5/5 2,149 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • NHA TRANG
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Tennis  (Nearby)
    • Hard tennis court (Nearby)
    • Outdoor tennis court
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 1 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.Plan your next major event with Novotel. We feature modern facilities, expert planners and the courteous, personalized service the brand is known for. Novotel's catering and event teams are available 24/7 for galas, meetings, weddings and more.

Novotel Nha Trang Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BELLEVUE 250 m2 3.5 m 200 80 40 130 120
    • Flipchart
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Novotel Nha Trang offers seven kinds of rooms: Standard, Superior, Superior Ocean, Deluxe, Executive, Junior Suite and Suite. All include balcony and sea views.

  • 154 rooms
  • 60 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 4 family rooms
  • 24 connecting rooms
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • DDI - Direct Dialing In
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.6/5 AccorHotels Rating 3,523 reviews

Our guest reviews for Novotel Nha Trang

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,149 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Trần T. T. L. Families - 11/02/2019 AccorHotels certified review
« Novotel Nha Trang has a nice view »

happy and satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L, Thank you so much for your comment regarding your stay in Novotel Nha Trang, It is always a pleasure for us to receive a wonder compliments such as yours. We're absolutely delighted to hear that you had an enjoyable stay with every aspect in our hotel. Your kind words will be passed on the whole team to encourage them strive further in our hospitality. Once again thank you for sharing your experience. We look forward to welcoming you and your family at your next visit. Best regards, Remi Faubel General Manager

Robert G. Couples - 10/02/2019 AccorHotels certified review
« Very clean ,great location »

First time in Vietnam this was the place we enjoyed the most, will definitely return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. Besides that, we also see that you were not satisfied with our breakfast. In order to help us better serve you in the future, could you please share with us more details about those dissatisfaction? I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

Christopher M. Friends - 08/02/2019 AccorHotels certified review
« Very good. »

Great service by Ann and all the staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback, especially about the quality of staff service. Your amazing words will be passed on to our staff, especially to Ms. Ann. We truly believe that all the team would be motivated when their performance has been recognized by such wonderful compliments like yours. On the other hand, it is regretted to learn that there were some minor issues, especially the quality of food and beverages, bar service experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we have taken note of your concern to address the problem and prevent future occurrence. Besides that, kindly share to you that we are priority to free upgrade to deluxe with in front of ocean view from Standard room for you as valued Platinum member. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Once again, thank you for telling us your experience. We can't wait to welcome you back at Novotel Nha Trang for another magnificent journey. Thank you and best regards, Remi Faubel General Manager

Mina Families - 01/02/2019 AccorHotels certified review
« Very good location & service »

Very good location & service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. K, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

Frankie Families - 29/01/2019 AccorHotels certified review
« Had an enjoyable stay »

Good location, friendly staff, clean and comfortable rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F, Please accept our heartfelt thanks for your comment regarding your stay in Novotel Nha Trang. We love to start our new working day by reading such a wonderful compliments like yours. We are honored to learn that the quality of good location, friendly staff, clean and comfortable rooms did meet your expectation. It is honestly the best motivation for us to strive further and bring the better services to you , your family and your friends visit in future. We can't wait to see that happen. Once again, thank you for sharing your experience in Novotel Nha Trang. We wish you have a wonderful day and best wishes to you and your family. Your sincere, Remi Faubel General Manager

Daniel M. Solo - 29/01/2019 AccorHotels certified review
« Very nice »

Very nice room and balcny

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D.M, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. We're absolutely thrilled to learn that you have an enjoyable stay in our hotel with great room, spectacular view from our big balcony. . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

Amy Friends - 29/01/2019 AccorHotels certified review
« Delightful stay »

Could not fault this hotel, great views, great rooms, well appointed and very well kept. The staff were incredible. The location is perfect, the beach area was fantastic, the pool and the view from the pool were idyllic. Would highly recommend a stay at this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. G, Thank you so much for taking time to share your experiences in details during your stay at Novotel Nha Trang! Your great compliments about the attentive customer service from our staff, the comfortable room,good location, fantastic beach area ... will be shared with the whole team members to let them know their dedication has been recognized. Your kind words will be a great encouragement for all of us to strive further in the hospitable services. Thank you again for shearing the experience and we are looking forward to seeing you back soon in the nearest time. Sincerely, Remi Faubel General Manager

Kim T. Couples - 28/01/2019 AccorHotels certified review
« Lovely staff who are very caring and attentive. »

Anna at Reception was excellent, always on top of what we needed and her English was extremely good...very professional but also made us feel special. Lieu and the staff in the breakfast room were very friendly and caring with excellent memories of what we liked. Ms Quyne who was our housekeeper was delightful always a beautiful smile and did a great job. The lady at the bar on ground level remembered our order from the first time and made excellent coffee just the way I asked for it. Thank you to all staff as you helped to make our stay a very memorable one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. T, Thank you so much for your amazing comments and your loyalty with AccorHotels Novotel Nha Trang, We absolutely love to learn that our staff's hospitality was recognized and appreciated by our valued guest. Your wonderful compliments will be passed on to the whole team, especially to Anna, Lieu and Quynh. Honestly this is the best motivation for us to strive even further to improve our services. There was still some minor issues that we for sure have taken note and transfer them to related departments. We're also very happy to receive the LeClub AccorHotels recommending score is 10/10. That shows you did enjoy your member benefit, which already applied to your upgraded room as we informed it upon your check in. Once again, thank you for sharing your experience. We can't wait to welcome you back here with us for another pleasant stay, in a very near future. Sincerely, Remi Faubel General Manager

Anonymous Families - 23/01/2019 AccorHotels certified review
« Very good, food delicious, good sea view »

But the sauna facility and shower facility could be improved

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. J, Thank you so much for choosing the Novotel Nha Trang hotel to stay on your recent holiday. It is always a pleasure to receive positive and negative feedback.Could you please give us more feedback about the sauna and shower facility? I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back to our hotel in the nearest time. Sincerely, Remi Faubel General Manager

Cauliez Couples - 23/01/2019 AccorHotels certified review
« very good hotel and location »

-the staff is extremely efficient particularly during the peak hour for breakfast to clean quickly the table and avoid too long waiting -the black point is the traffic on the road between hotel and beach= all hotels have to cooperate to request to Nha Trang autorities the construction of some pedestrian bridges

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C, Thank you for taking the time to tell us about your experience at the Novotel Nha Trang. It is so great to receive many compliments about our staff hospitality. This is honestly the best gift for us to keep doing what we do best: bringing our valued guest the most wonderful experiences. Your kind words will surely encourage and motivate our staff as their performance has been recognized. Besides that, I am sorry that some experiences did not meet your expectations; please allow me to express my sincerest apologies. I have already shared your review with the team members involved and will definitely work on improvements which I wish you will be able to see when your next travel plans bring you to Nha Trang. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I do hope we will have the opportunity to redeem your confidence in a near future when your travelling plan brings you back here. Sincerely, Remi Faubel General Manager

The T. Families - 23/01/2019 AccorHotels certified review
« Very Enjoyable Family Time »

We booked 5 rooms, for a family holiday ….2 each of large interconnecting suites and one large king room . All had views of the ocean. The location of the hotel suited us with plenty of restaurants close by and the beachfront park across the road. The rooms were well laid out and very well serviced each day . The staff were obliging and helpful . The breakfast buffet had plenty of variety.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. We are happy to know that your family and you had a wonderful & memorable stay with us from the moment of arrival throughout your whole time at the hotel. Your nice words on our products and service will inspire the team to continually create delightful moments for each guest in future. We really appreciate your assurance of return to our hotel and the team are willing to serve you at always. Sincerely, Remi Faubel General Manager

S. Solo - 13/01/2019 AccorHotels certified review
« Very good staff and good service »

Nice view in front of the beach. Big room and very good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S, Thank you so much for your comment regarding your stay in Novotel Nha Trang, It is always a pleasure for us to receive a wonder compliments such as yours. We're absolutely delighted to hear that you had an enjoyable stay with every aspect in our hotel. Your kind words will be passed on the whole team to encourage them strive further in our hospitality. Once again thank you for sharing your experience. We look forward to welcoming you and your family at your next visit. Best regards, Remi Faubel General Manager

Nicholas R. Couples - 12/01/2019 AccorHotels certified review
« Great staff »

Excellent hotel and great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R, Thank you for writing such a wonderful and detailed review regarding your stay in Novotel Nha Trang. We are absolutely delighted to hear your great experience with our service. We appreciate all the great comments and will share your feedback with the entire team, especially about the quality of food and beverages. I am sure everyone will be encouraged by your kind words and will be spurred on to continue working hard to exceed the expectations our guests. Your satisfaction is our mission. Once again, thank you for your comment and we look forward to welcoming you back to Novotel Nha Trang in the near future. Best regards, Remi Faubel General Manager

Jason A. C. Couples - 12/01/2019 AccorHotels certified review
« Spectacular Hotel »

I stayed 4 very pleasant nights at the Novotel-Nha Trang. Reception, Waitstaff, and House cleaning were all exceptionally helpful, informative, and courteous. Ms. Ann went above and beyond to make my stay comfortable. This is absolutely the nicest Hotel I have ever stayed in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C, Thank you for writing such a wonderful and detailed review regarding your stay in Novotel Nha Trang. It is always a pleasure to receive your feedback, especially about dinner buffet. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again, thank you for your comment and we look forward to welcoming you back to Novotel Nha Trang in the near future. Sincerely, Remi Faubel General Manager

Kirsten D. Couples - 11/01/2019 AccorHotels certified review
« Fantastic will be back »

Best ever hotel stay. Beautiful room, comfortable and waking up to those views were amazing. All staff were very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. D, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. We are glad that our service particularly on guest room condition, beautiful room ,good location, the prompt & attentive customer service were up to your expectations throughout your stay here with us. Your kind words have been shared with the team as an encouragement for all of them to continuously strive to provide the best quality of service possible. Look forward to seeing you back soon. Sincerely, Remi Faubel General Manager

Robin Couples - 10/01/2019 AccorHotels certified review
« What a gem in the heart of the city »

Great location, wonderful view, superb room and amenities, great staff and service, bar and restaurant excellent!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. We are pleased to hear you are impressed by the hotel service overall, from the comfortable room, the varied buffet breakfast... to our professional staff who looked after you well during staying here. We will share your positive feedback with all the team who will definitely be motivated to know their efforts got recognized! Look forward to welcoming you here again to make your next trip more memorable than the recent one. Sincerely, Remi Faubel General Manager

Ryan H. Couples - 08/01/2019 AccorHotels certified review
« The property is dated and services are local in standard »

The property is dated and services are local in standard. I expected more from an Accor property in Vietnam.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H, Thank you for your comment regarding your stay at Novotel Nha Trang, While we are delighted to learn that you have an overall nice stay here with us, it is regretted that we failed to bring your satisfaction meet your expectation this time, please allow me to express my sincerest apology. At Novotel Nha Trang, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. After 10 years of operation, we are proudly to be a part of the AccorHotels Group's success in Vietnam, hence to enhance our valued guests experience such as yours, we definitely need to keep maintaining and renovating our facilities as we're doing it every year. We also have taken note of your concerns and transferred them to related departments. Please rest assured that we will take the appropriate measure to address the core problem and improve our services. Once again, thank you for sharing your experience. We do hope that you will give us another chance to gain your trust and show our true hospitality in near future. Sincerely, Remi Faubel General Manager

Mr D. M. Solo - 06/01/2019 AccorHotels certified review
« Brilliant hotel Brilliant staff could not ask for more »

I

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M, Thank you for your wonderful review highlighting the well taken care of by our warm hospitality and attentive colleagues who contributed to making your stay an exceptional one. Your kind words will be sent to the team to encourage them to strive for service excellence in all that we do. Once again, we appreciate your high recommendation and always look forward to seeing you back soon. Best ragards, Remi Faubel General Manager

Susan Families - 06/01/2019 AccorHotels certified review
« LOVED IT!!!! »

Treated very well, great accommodation in great area of Nha Trang.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. W, Thank you so much for your comment regarding your stay in Novotel Nha Trang, It is always a pleasure for us to receive a wonder compliments such as yours. We're absolutely delighted to hear that you had an enjoyable stay with every aspect in our hotel. Your kind words will be passed on the whole team to encourage them strive further in our hospitality. Once again thank you for sharing your experience. We look forward to welcoming you and your family at your next visit. Best regards, Remi Faubel General Manager

Anonymous Friends - 04/01/2019 AccorHotels certified review
« Perfect stay »

clean room, good service, convenient location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W, Thank you so much for your comment regarding your stay in Novotel Nha Trang, It is always a pleasure for us to receive a wonder compliments such as yours. We're absolutely delighted to hear that you had an enjoyable stay with every aspect in our hotel. Your kind words will be passed on the whole team to encourage them strive further in our hospitality. Once again thank you for sharing your experience. We look forward to welcoming you and your family at your next visit. Best regards, Remi Faubel General Manager

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