Hotel - Pullman ZamZam Makkah
Pullman Hotel Pullman Hotel

Pullman ZamZam Makkah Hotel

4.0/5 1,587 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 17h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • KING ABDULAZIZ INT
  • Reception open 24 hours a day
  • Late Check Out
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Catering

  • Breakfast
  • 3 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

1,300 elegant and luxuriously furnished rooms/suites offer you an incredibly comfortable stay with a peaceful atmosphere for the religious or spiritually inclined. All rooms feature international plugs, satellite television and Internet access.

  • 1,315 rooms
  • 41 non-smoking rooms
  • 15 rooms for people with reduced mobility
  • 855 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.1/5 AccorHotels Rating 10,177 reviews

Our guest reviews for
Pullman ZamZam Makkah

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,587 reviews
Family - 14/09/2019 TripAdvisor review
« Amazing Experience »

I had an amazing experience staying at pullman zamzam Makkah. Their service and stafff was truly outstanding. I and my family had a very pleasant stay. I would highly recommend this to friend and family.

Anonymous Couples - 12/09/2019 AccorHotels review
« Good Stay »

good and quiet stay

Anas Couples - 12/09/2019 AccorHotels review
« Ms »

Non as i aspected,i understand is partial view of the kaabah,,but the position our room make make us difficult and to sit at the corner of the room just to have a glimpse of the kaabah,i went to ask for any other room with decent view but been rejected! The noise from other room are visibly can be hear. And the food choices are limited to arabs and western,,you got a lot of asia or other country costumer that u might need to consider

Dr Z. S. Families - 12/09/2019 AccorHotels review
« It was awesome »

It was a great experience but one thing I want to say that you should do some variation in the breakfast because more Pakistani was staying in the hotel should add Pakistani food also otherwise it was fabulous your recipients NAWAF he is a great man very cooperative when ever I come to Makkah I Will stay in Pullman insha'Allah

Dalia E. Solo - 10/09/2019 AccorHotels review
« Very bad »

My stay was very bad. I will never return to your hotel again.

Anonymous Families - 10/09/2019 AccorHotels review
« bad service »

No body clean my room and the furniture and the Bathroom Accessories it is old and not improve for it also that Kitchen and room accessories are incomplete and the internet wifi very slowly.

S. R. Couples - 10/09/2019 AccorHotels review
« Satisfied »

very good

Anonymous Families - 09/09/2019 AccorHotels review
« great location average quality »

hotel location is excellent. View to haram was excellent from the room cleanliness was not great. There are stains on carpets. breakfast buffet was excellent and service was great. Electrical outlets are very difficult to use as they need specific type and only round fit in it. Bathrooms are not very modern. Staff is friendly. Buffet manager came to ask us about the service and was extremely nice and professional

Inayat U. R. Families - 09/09/2019 AccorHotels review
« feedback »

Service Experience was really good, but got a miserable situation while using lift on checkout time - I have kid accompanying me age 3 years, suddenly he pressed the Emergy call bell button, Even After apologizing the lift controller abused my son by saying "HARAMI". I was in short of time due to my air flight and informed the 2 personnel standing for service.

Adeela Families - 09/09/2019 AccorHotels review
« Great Stay »

Our stay was perfect. Staff were always friendly and welcoming and the room was lovely.

Anonymous Families - 08/09/2019 AccorHotels review

exceptional staff, very eager to serve you. However, hotel needs better upkeep and maintenance.

Abdullah Y. Families - 08/09/2019 AccorHotels review
« satisfied »

it was good enough even though I was expecting more than in terms of Cleanliness of the rooms

Ayoob Solo - 08/09/2019 AccorHotels review
« Excellent »

Very convenient location and comfortable staying

Fuat Couples - 05/09/2019 AccorHotels review
« Good »

Still have a room to improve

Galal M. A. Families - 02/09/2019 AccorHotels review
« awesome »

it was very nice.

M. Couples - 02/09/2019 AccorHotels review
« AWESOME Fast Lane Check in And Check out »

I like everything at Pullman Zam Zam Tower. The food so delicious. Friendly Staff except at the Az Zahra Restaurant, when I asked about the buffet dinner rate, he asked for room number and redirect me to the lobby cafe but..the Representative at the cafe very nice and humble.. make me feel comfortable and no reports to the Az Zahra staff. The room service was on Time The room cleaned and very spacious. Thanks you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Maz M., As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We very much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah and we are very pleased that you had enjoyed your stay it is always a pleasure to receive positive feedback. Indeed your comments you have mentioned has been passed to the management team and will be definitely taken in consideration to rectify any shortfalls in service and standards as such this feedback is invaluable to continuously improve the quality of our services. Thank you again for sharing your experience, Meanwhile Please don’t hesitate to contact me while reserving for your next stay in order to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Sincerely, Bashayer MOHAMED Guest Experience Department h6…

Jajang S. Couples - 01/09/2019 AccorHotels review
« Pullman zam zam hotel is the best »

Amazing....sangaaaaat puas.pelayanan ok

Junaid M. Families - 31/08/2019 AccorHotels review
« Excellent service »

Location and service staff were great

Ahmad F. Couples - 31/08/2019 AccorHotels review
« Dr »

Good and enjoyable

Husen A. Families - 29/08/2019 AccorHotels review
« Very good place to stay »

Very nice and clean place, close to harram, reception staff were very friendly and professional specially Mr Waleed Alshareif. The only issue was that they promised to give me a child cot twice and they never did.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. P.S We will be more grateful if you share your positive comments on our tripadvisor page http://bit.ly/ZamZamPullman-Makkah Thank you again for sharing your experience, Meanwhile Please don’t hesitate to contact me while reserving for your next stay in order to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah Sincerely, Bashayer MOHAMED Guest Experience Department h6…

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