Hotel - Novotel Tunis
Novotel Hotel Novotel Hotel

Novotel Tunis Hotel

4.0/5 412 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Russian
    • Swedish
  • Reception open 24 hours a day
  • Late Check Out
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Massage (Paying)
  • Babysitting on request
  • Football  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 13 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
See all services

Hotel location

Companies and event centres nearby

Company

ALCATEL12 km / 7 mi BG GROUP12 km / 7.46 mi ERICSSON11 km / 6.84 mi IBM11.3 km / 7.02 mi OMV8 km / 4.97 mi SCHNEIDER ELETRIC12 km / 7.46 mi SIEMENS11.6 km / 7.21 mi UNILEVER9 km / 5.59 mi
BAD0.5 km / 0.31 mi ENI10.8 km / 6.71 mi HENKEL12.8 km / 7.95 mi NESTLE3 km / 1.86 mi SCHLUMBERGER11.7 km / 7.27 mi SHELL1.5 km / 0.93 mi TOTAL GROUP13.8 km / 8.57 mi

Congress centre

TUNIS CNVT CTRE0 km / 0 mi

Exhibition and convention centre

LE KRAM15 km / 9.32 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Tunis Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
AGATE 35 m2 2 m 25 16 22 18 18
DALHIA 21 m2 2 m 20 10 15 12 10
EMERAUDE 21 m2 2.8 m 25 16 18 18 30
IRIS 21 m2 2.8 m 20 10 12 12 10
JADE 28 m2 2.8 m 25 16 18 18 30
JASMIN 87 m2 2.8 m 70 22 24 44 60
MOHAMED V 185 m2 2.8 m 200 50 60 120 150
ONYX 14 m2 2.8 m 15 10 12 12 10
OPALE 14 m2 2.8 m 15 10 12 12 10
ORCHIDEE 21 m2 0 m 20 10 12 12 10
RUBIS 28 m2 2.8 m 25 16 18 18 30
SAPHIR 28 m2 2.8 m 25 16 18 18 30
TULIPE 21 m2 2.8 m 20 10 12 12 10
    • Meeting room
    • Syndicate rooms

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces and can be adapted to suit all requirements.Unique services. The Executive Room offers VIP treatment, with a minibar, Internet, a flat-screen TV, late check-out until 4pm, free national phone calls, a Nespresso machine, a wide range of complimentary items, slippers and a bathrobe.

  • 126 rooms
  • 126 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Baby bed
    • Fax machine
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.2/5 AccorHotels Rating 2,770 reviews

Our guest reviews for Novotel Tunis

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 412 reviews
Mr. W. Business - 14/09/2018 AccorHotels certified review

Enjoyable, relaxing clean fresh and tidy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lee Michael W., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Anonymous Business - 05/09/2018 AccorHotels certified review
« Excellent »

Excellent and the staff were helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahmed A., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

M. A. Business - 29/08/2018 AccorHotels certified review

I asked for a king's bed but the reception told me that it's not available despite the hotel was almost emply. they charged me for the breakfeast even if I asked for breakfeast included. They charged me for some pistachio which was next the welcoming bottle of water and they said it's not free. I am not satisfied at all with the service and I am seeking refund.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. M., Thank you for taking the time to tell us about your experience at Novotel Tunis. I am sorry that your experience did not meet your expectations so please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Kindly rest assured that the appropriate measures have been address to prevent future occurrence. We appreciate your sharing your concerns, and we hope you will give us the opportunity to serve you better in the near future. For that we wish to offer you room with breakfast basis for free. Sincerely Mohamed TRABELSI General Manager

Anonymous Business - 22/08/2018 AccorHotels certified review
« Not as advertised »

The room was advertised as having a kettle and coffee maker however neither was in the room. When I asked for them I was told ‘there isn’t a kettle in the entire hotel to bring to me’. The location was not really in the city centre as advertised too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John W., Thank you for taking the time to tell us about your experience at the Novotel Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed TRABELSI General Manager

Jmh Business - 19/08/2018 AccorHotels certified review
« Always the best »

I have stayed in a number of hotels in and around Tunis and have always found the Novotel to be the best. It has the best service and staff without a doubt. The room is comfortable and good to work in, the compact bathroom has sufficient storage and importantly for me has a bath tub. As a single female traveller I feel completely safe and welcomed by everyone in the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janette M., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Kareem Business - 18/08/2018 AccorHotels certified review
« Very convenient »

- the room was very nice, clean and with a beautiful front view. - The food quality was very satisfying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kareem Adel Barsoum V Mr K., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Lee W. Business - 09/08/2018 AccorHotels certified review
« happy and would stay again »

Very clean tidy modern no damages everything worked peaceful relaxed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lee Michael W., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Mohamed E. A. Business - 07/08/2018 AccorHotels certified review
« Wonderful Experience »

Everything was perfect.. Location, staff, food and cleanliness

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed Ezz A., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Ismail Families - 06/08/2018 AccorHotels certified review
« Unconfortable stay for kids »

We are a family with four children, l booked one double bed room and one twin bed room and I made a request four days before our arrival, that the rooms to be beside each other. When we arrived at the hotel we were informed that rooms beside each other can not be provided. We had to take two double bed rooms which was not comfortable for my kids. The hotel should have informed us on advance about our request to avoid this confusion. Other than this, all was OK

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ismail G., Thank you for taking the time to tell us about your experience at the Novotel Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed TRABELSI General Manager

Sabrine B. Families - 05/08/2018 AccorHotels certified review
« Lovely staff and quick service »

Clean room, professional staff as they are responding to quiries in very short time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sabrine B., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Uzma B. Families - 05/08/2018 AccorHotels certified review

Reception staff and security were always really helpful and polite. Cannot fault their service. They tended to all our needs and were always helpful. However the staff in the spa, namely a lady always seemed miserable. We had to stand there and call out for any service we needed and she never seemed happy to be called. She would drag her feet. I don’t know her name but she was slightly chubby and wore blue or green eyeliner. It seemed it was a chore for her to get up from behind the scenes and provide a service. I wanted a spa treatment but changed my mind seeing her overall attitude as I know for a fact she would never have provided a satisfactory treatment. I went out of the hotel to search for a salon that provided treatments. Also another major problem with this hotel that each time we have stayed people walk into your room. Staff should have this common sense that when an room is occupied they shouldn’t walk in. Each time this has happened and it happened again on my recent trip a few days ago, but I’m tired of complaining as nothing seems to be done about it!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Uzma B., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed TRABELSI General Manager

Ali A. Business - 05/08/2018 AccorHotels certified review
« Very Comfortable »

The staff are very friendly. The restaurants is very modern and extraordinary. Laundry pick up is available all the time, which is very satisfying. There was no water boiler at the room, and that's what stopped me from rating the hotel 10.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. A., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Richard P. Business - 04/08/2018 AccorHotels certified review
« Food good, but where was the free late checkout? »

The room was nice enough, the welcome pleasant The restaurant food was very good and excellent value for money. My room rate included free late checkout, however the hotel insisted on charging me for a full nights stay. I have no complaints paying for a 1/2 nights stay when checking out at 10pm, but I've never been stung for a full night before

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard P., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed TRABELSI General Manager

Adel A. Business - 31/07/2018 AccorHotels certified review
« Dr »

It was really nice to stay at Novotel Mohamed V , as I have been treated in a good manner , except there was delay in making up my room because only one maid works at the room cleaning job. Please try to add another employee to carry out this task in addition to the lady I saw when I asked her to clean my room , she is really nice , polite and has a good despline

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that your concerns have been notified to the appropriate service and that measures have been addressed to prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Hafed A. Business - 30/07/2018 AccorHotels certified review
« very nice »

nice crew

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hafed a., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Laura S. Business - 29/07/2018 AccorHotels certified review
« It was nice being there »

Thank you for your hospitality. One thing I did not like and that was the files in the restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leila s., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Huanyu Business - 24/07/2018 AccorHotels certified review
« average level »

the first impression is good,but the bed was not clean,with several hairs on the bed,they have been cleaned after I call reception. the pool was good on the top

Our hotel has responded to the review
Our hotel has responded to the review

Dear Huanyu Z., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback and I will share them with our team. Please rest assured that your remarks have been notified and that appropriate measures have been addressed to prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General manager

Peter W. Business - 24/07/2018 AccorHotels certified review
« Dr. Peter W. »

Extremely pleased with the service and the overall quality at the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter W., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Manuel C. Business - 20/07/2018 AccorHotels certified review
« Director »

Genial.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Manuel C., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI Directeur Général

Mary Business - 19/07/2018 AccorHotels certified review
« nice rooms good location »

very efficient and accommodating front desk. nice rooms of a decent size with good facilities. only small downside is the quality of breakfast and food in general which could be better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frances G., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that your concerns have been notified to the appropriate service and that measures have been addressed to prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

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