Hotel - Novotel Tunis
Novotel Hotel Novotel Hotel

Novotel Tunis Hotel

4.0/5 449 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Russian
    • Swedish
  • Reception open 24 hours a day
  • Late Check Out
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Massage (Paying)
  • Babysitting on request
  • Football  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 13 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ALCATEL12 km / 7 mi BG GROUP12 km / 7.46 mi ERICSSON11 km / 6.84 mi IBM11.3 km / 7.02 mi OMV8 km / 4.97 mi SCHNEIDER ELETRIC12 km / 7.46 mi SIEMENS11.6 km / 7.21 mi UNILEVER9 km / 5.59 mi
BAD0.5 km / 0.31 mi ENI10.8 km / 6.71 mi HENKEL12.8 km / 7.95 mi NESTLE3 km / 1.86 mi SCHLUMBERGER11.7 km / 7.27 mi SHELL1.5 km / 0.93 mi TOTAL GROUP13.8 km / 8.57 mi

Congress centre

TUNIS CNVT CTRE0 km / 0 mi

Exhibition and convention centre

LE KRAM15 km / 9.32 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Tunis Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ONYX 14 m2 2 m 15 10 12 12 10
OPALE 14 m2 2 m 15 10 12 12 10
DALHIA 21 m2 2 m 20 10 15 12 10
EMERAUDE 21 m2 2 m 25 16 18 18 30
IRIS 21 m2 2 m 20 10 12 12 10
ORCHIDEE 21 m2 0 m 20 10 12 12 10
TULIPE 21 m2 2 m 20 10 12 12 10
JADE 28 m2 2 m 25 16 18 18 30
RUBIS 28 m2 2 m 25 16 18 18 30
SAPHIR 28 m2 2 m 25 16 18 18 30
AGATE 35 m2 2 m 25 16 22 18 18
JASMIN 87 m2 2 m 70 22 24 44 60
MOHAMED V 185 m2 2 m 200 50 60 120 150
    • Meeting room
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 126 rooms

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.2/5 AccorHotels Rating 3,461 reviews

Our guest reviews for
Novotel Tunis

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 449 reviews
Marcin Business - 08/07/2019 AccorHotels certified review
« Positive but no fireworks ;-) »

Overall very good. Toilet require some maintenance with fixing some loose elements. Key and core could be a bit more reworked. But overall very positive, nice and safe stay (during turbulent time in Tunis).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing Novotel Tunis and for sharing your comments. Your feedback is very important to us. We are working to get the best customer satisfaction so we have noted all the remarks removed in order to satisfy you better during your next visit. Once again, we thank you for the time you spent with us. It will be a pleasure to see you again soon. Best regards, Mohamed TRABELSI General Manager

Anonymous Business - 04/07/2019 AccorHotels certified review
« Clean, modern hotel with a good restaurant but not enough access to the pool. »

The main thing to improve is the access to the pool. It's closed in the early morning when people on business have time to go for a swim before starting work. It also closed too early, again the same reason - returning from a meeting at 5pm only gives an hour at the pool when it closes at 6pm. Also, a corporate event took priority on one day and I was asked to leave at 4.15. This is not acceptable at all, guests have paid for the hotel and the use of the facilities. I'd booked this hotel specifically for the pool and could barely use it because of the restricted opening hours.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We have found your opinion and regret that it is rather mixed. Please be assured that we take note of the points mentioned to change our service in line with your expectations. We hope to see you very soon Best regards, Mohamed TRABELSI General Manager

Chiheb Business - 30/06/2019 AccorHotels certified review
« Very decent stay with all the basic necessary needs covered »

The main desk called me in advance to ask at what time I would check-in. The check-in process was quick and pleasant The room was nice and well stocked (daily) with complimentary tea, coffee, water and quality shower gel + shampoo The rooftop pool is a welcome bonus when staying in the city center The parking is also very useful (when not full) Breakfast was sufficient but very minimal and could use some improvements for a hotel of this standing (and price)

Jmh Business - 27/06/2019 AccorHotels certified review
« Always welcoming »

As always the staff are most welcoming and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for reviewing your recent stay at Novotel Tunis. It is wonderful to hear that we were able to make your stay special . We shared your compliments and positive feedback with the whole team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Badr M. Business - 25/06/2019 AccorHotels certified review
« Dr »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Deniz O. Business - 24/06/2019 AccorHotels certified review
« All good all well »

It was a good stay for me. Friendly staff, good breakfast buffet, clean and quite room. Fitness area can be little bit bigger but current one is also sufficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kamil Deniz O., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Anonymous Business - 23/06/2019 AccorHotels certified review
« Would come back anytime. »

Was there for work. The room was clean, the service was prompt. Was perfectly satisfied. The hotel restaurant seemed well run and the food was very good. The only problem was that on the two evening we tried to dine at the Sky Bar, the items we ordered were not available. We ended up eating cheese burgers both times. While they burgers were fine, it does show that there is a breakdown between the rest of the hotel and the roof top bar. Please take the above criticism in the context of an otherwise excellent stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew H., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that your concerns have been notified to the appropriate service and that corrective measures have been addressed to prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Joseph Business - 17/06/2019 AccorHotels certified review
« Business trip »

I was made feeling at home as soon I return to the hotel after a full day of meetings

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joseph M., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Tim K. Business - 17/06/2019 AccorHotels certified review
« Great rooms and rooftop; bad food. »

My room at the Novotel Tunis was exceptional with more of the amenities than what you'd expect from a mid-level business hotel. The sheets were clean and the bed comfortable. The one downside was the quality of food on offer during the breakfast buffet. The pre-prepared scrambled eggs more resembled a soup -- runny and inedible; the sausage was created from some mystery meat -- also very unsavory; and the fruits were canned (peaches, pears, etc.), which is far less than what I would expect from a country capable of producing such delicious and fresh fruit; coffee = blech. Even though breakfast was offered with the price of a room, I would search elsewhere for food to begin my day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very appreciate that you are satisfied with the amenities offered. We took note of all your comments to better serve you during your next stay at Novotel Tunis. Your satisfaction is our priority. Thank you again for sharing your experience Sincerely, Mohamed TRABELSI General Manager

Anonymous Business - 17/06/2019 AccorHotels certified review
« Great »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Madame S., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Tunis. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Bien cordialement, Mohamed TRABELSI Directeur Général

Bjørn M. Business - 03/06/2019 AccorHotels certified review
« Convenient and efficient stay in Tunis »

Friendly atmosphere. Clean rooms and good food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bjorn M., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

1984 Solo - 26/05/2019 AccorHotels certified review

good, only i noticed that there was no complete bath kit in the bathroom, don't contains ear cleaning , else in general was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed A., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Abdelmalek Business - 12/05/2019 AccorHotels certified review
« formidable »

Très satisfait

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur B., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Tunis. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur B., en l’expression de nos sentiments les meilleurs. Bien cordialement, Mohamed TRABELSI Directeur Général

Rodney D. Business - 10/05/2019 AccorHotels certified review
« Not so rest full! »

During the night works were being done close to my room and could not sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rodney D., Thank you for taking the time to tell us about your experience at the Novotel Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed TRABELSI General Manager

T. A. Business - 08/05/2019 AccorHotels certified review
« Good customer services »

I was really happy and glad with the customer service provided by alaa and Oussama reception staff so helpful smiling and faces. I’ve ben in many hotels and I am customer services manager I would like to thank alaa and Oussama for the great service they provide us. I would chose Novotel again for the Cs at réception

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdnasser T., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

David Z. Business - 06/05/2019 AccorHotels certified review
« Comfortable and Clean »

Pleasent experience overall. Room was clean and breakfast was good. However room 605 I was not able to start the TV and the power plug near the bed I could not insert the charger as there was a broken pin inside.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David Z., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that your concerns have been notified to the appropriate service and that corrective measures have been addressed to prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

L. O. Business - 03/05/2019 AccorHotels certified review
« Would have been perfect if the CS was not stealing »

I spent 4 days in a single room at the hotel. We were a group of 27 people, but we had a single room each. Here is a list of what my friends and I hated (which are a few) and what we loved (which are a lot) : What I / we hated: - I wanted to change from Euro to TND in the hotel. The rate in the hotel is good but we was not good is that the person behind the counter tried to rob us: instead of having 100 TND the person gave me only 80 TND. I was not expecting this from an hotel such as Novotel so I did not count money after receiving them. But my friends who did found a short of 20 to 40 TND in each of them 9they dealt with different agents not only one). When we asked for the amount that is short, we were given those amounts without any check, which means that they knew they gave us less money. My advice to you is to never trust the front office of Novotel in the money because they will rob/ steal you. - Unlike other hotels, Novotel does not provide you with soft shoes or sandals to walk with. I guess this more of a suggestion to the management: Please provide your clients with sandals. I had to buy ones in order to use them for the shower, toilette, or when I simply walk down to have breakfast. My friends made the same remark. - The swimming pool was not working, and the chairs next to it were full of dirt and sand. It is sth that the hotel should have notified with before. We brought our swimming suits all the way from Morocco, but ended up without use. - The gym is smaller than what it looks in the pictures. What I / WE loved: - The room is awesome. The door and the window glass are noise/sound proof. When you enter and close the door and the window you will not hear any noise from outside. Total calm. You can sleep really well. - The hotel offers you a bottle of water per day, and the room has mini refrigerator that you can put water in. - Above the mini bar there is a boiler that you can use, and below it there is mini safe that you can use. - There is a very good “office” in the room that moves easily, and can be used for a variety of services. - There is a TV in the room where you can watch soccer games, and a clean shower and clean toilette, with a nice and tidy bed. - The customer service team are very good in their service and can speak several languages (besides the fact that some of them are thiefs). The staff treat the customers as kings really. I honestly felt that I was treated as a king by all the hotel staff. If there was not the “steaking incident”, I would have given 5 stars in my review. - The food is great and delicious, but I feel that the price is more expensive than what it should be. - The hotel is just 10 mins away from the airport by car, and 30mins away from Bousaid by taxi, and just a 20mins walk distance from Bourguiba street.

Our hotel has responded to the review
Our hotel has responded to the review

Dear O. L., Thank you for taking the time to tell us about your experience at the Novotel Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed TRABELSI General Manager

Anonymous Business - 02/05/2019 AccorHotels certified review
« pleasant »

a

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tsintiri M., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Ruth M. Families - 01/05/2019 AccorHotels certified review
« A quick overnight »

We enjoyed our time at the Novotel. The staff were friendly, our room was clean, and the food was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ruth Carrol M., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Yvonne A. Friends - 29/04/2019 AccorHotels certified review
« A bit slow in responce to requested room service otherwise very good food »

Awesome experience with staff, although language barrier, the hotel should train their service staff on simple English communication though. Good food and the ambience is awesome not to forget the gym, steam and Spa services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yvonne A., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

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