Hotel - Mercure Plaza Biel
Mercure Hotel Mercure Hotel

Mercure Plaza Biel

4.0/5 432 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 15  CHF
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Dutch
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi (Nearby)
    • Massage (Nearby)
    • Sauna
    • Solarium (Nearby)
    • Tanning salon (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Pedal boat (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental (Nearby)
    • Athletics stadium (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30 - 22:30
    • Opening hours : Week-end 06:30 - 22:30 ONLY SATURDAY

Business services

  • 4 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BIELLA3.5 km / 2.17 mi CEMEX5 km / 3.11 mi HARDINGE3.5 km / 2.17 mi MIKRON MANAGEMENT0.7 km / 0.43 mi OMEGA0.5 km / 0.31 mi POSALUX3.5 km / 2.17 mi ROLEX3.5 km / 2.17 mi SWATCH0.5 km / 0.31 mi
BIEN AIR1.5 km / 0.93 mi CENDRE & METAUX1.5 km / 0.93 mi HTT3 km / 1.86 mi MOVADO LUXURY GROUP0.2 km / 0.12 mi ORANGE COMMUNICATIONS0.2 km / 0.12 mi PRECIMED7.4 km / 4.6 mi SONCEBOZ13 km / 8.08 mi THE SWATCH GROUP2.2 km / 1.37 mi

Your meetings and events

Take advantage of our expertise and your meeting in a pleasant and relaxed atmosphere is sure to be a success. Choose the Mercure Hotel Plaza Biel, the only hotel in Biel with air-conditioned rooms and a roof terrace.

Mercure Plaza Biel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
GALERIE 42 m2 2.2 m 40 21 24 27 0
GENEVA 58 m2 3 m 40 21 24 27 40
LUGANO 58 m2 3 m 40 21 24 27 40
LUGANO & GENEVE 116 m2 3 m 70 33 50 50 80
    • Flipchart
    • Audio and video equipment
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Overhead projector
    • Slide projector
    • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 100 rooms

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.3/5 AccorHotels Rating 1,612 reviews

Our guest reviews for
Mercure Plaza Biel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 432 reviews
Mario Business - 12/05/2019 AccorHotels certified review
« great location, friendly hotel »

enjoying staying at your establishment, the staff is very friendly, breakfast is VERY good, rooms are really nice and clean.

Damienff Business - 09/05/2019 AccorHotels certified review
« Always the best and going beyond expectations! »

Staying at the Mercure in Biel for many years and bringing in my company’s personnel from around the world to stay there, we are always impressed by the effort being made by the staff to make you feel home. Rooms are clean and comfortable, clean, great amenities, wifi functional, all great, including the personnel at the restaurant and bar. Mercure in Biel has always been my first choice and will remain this way when I am in the area.

Christian C. Business - 26/04/2019 AccorHotels certified review
« All good but room too hot »

Could not turn air conditioning on/below 23c. Resulted in a bad night’s sleep. Also sheets not the softest. Other that that a clean, pleasant hotel with excellent staff.

Krzysztof Couples - 22/04/2019 AccorHotels certified review
« An overall good impression after the stay »

Quite old property designed in 1980s, however well maintained. The room was recently renovated (design is a matter of taste), clean and made up very well by the hotel’s staff. However, it was very dark with just a single balcony door in the corner, low hanging ceilings and the dark interior design. It looked like a downgrade rather than an upgrade which I expected - all neighboring rooms had larger windows and balconies. Staff at the front desk were very kind although the service needs improvement. My room key and internet connection stopped to work after one day although I booked 2 nights. Mineral water in the room was delivered for one person despite information left at the front desk. Late check out confirmed on the arrival day became problematic on the departure date. Breakfast was very good with wide choice of cold and hot meals. The restaurant did not offer any dinner “because it was closed for holidays” although we came for short holidays. To sum up, the official 4* category is too much. Good for an overnight stay with breakfast.

Selina Business - 25/03/2019 AccorHotels certified review
« Friday was disappointing »

I stay at this hotel on a monthly basis for business and usually satisfied with the service. However on friday 22nd march it was extremely noisy and I could not sleep. My room was number was 509 and I heard constanst music , jumping and loud noise all night. This was not a good experience as I had to be up extremely early to catch a train. I would have appreciated being notified that this level of noise was expected in the hotel on friday 22nd March as you could have changed my room etc.

Georg D. Business - 23/03/2019 AccorHotels certified review
« Good as always »

I usually stay in this hotel when I'm visiting customers in the Biel area. Friendly staff and nice rooms.

Ding X. Solo - 18/03/2019 AccorHotels certified review
« they gave me a suite with no lights »

in general is ok, but why they stuff me in a corner where there is no light for a suite room!

Anonymous Business - 15/03/2019 AccorHotels certified review

No value for money

Mike B. Solo - 24/02/2019 AccorHotels certified review
« friendly staff, clean room »

All fine from booking to check-in, the room, to check-out.

E. P. Business - 05/02/2019 AccorHotels certified review
« Good hotel in a nice situation, having a good service »

As usual a good stay in your hotel, with comfortable room

Anonymous Families - 30/01/2019 AccorHotels certified review
« Great service..... once we managed to book a room via Service center »

We had a couple of special booking request. All was well prepared at the hotel. Room was nice and clean. Staff very helpful and friendly. Before the stay, booking was really challenging: The only booking did not work, special request not easy to find re. listed on-line; a direct booking with the hotel was not possible, the Service center was not aware of all booking options with families and had to reconfirm it with the Hotel directly.

Thor Business - 26/01/2019 AccorHotels certified review
« Nice stay »

Friendly staff, nice and clean room. Environmental friendly. Fitness out of use

Aracelis Business - 21/01/2019 AccorHotels certified review
« Nice stay in Biel »

Pleasant stay - staff very accommodating. Enjoyed the fact that there was a restaurant and bar in the hotel.

Nicola S. (. Business - 19/01/2019 AccorHotels certified review
« Satisfied, but with remarks ! »

All was Ok, but I need to highlight a problem that may lead me to chose another accomodation in the future, while visiting Biel. As usual when I checked in, my card was requested to block a caution of 300 CHF, unfortunately since I did my checkout on Friday morning at around 7:15am, the money were not yet released on my account and it is now more then 1,5 day since my checkout was successfully completed and invoiced. I need that this can be taken in strict consideration for my next visits, I'm considering to come to Biel several times in 2019 and must get back my money within a couple of hours after checking, because for my family in Hungary, 300 CHF is quite an important amount and cannot wait for days to get them back ! I really hope to hear from you with some comments about this situation and whether you can guarantee me to be able to get my money unlocked in a couple of hours after the checkout, elsewhere I will have to look for a different accommodation. Sure of your understanding and cooperation !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Seleo, We very much appreciate your comments regarding your stay at the Mercure Plaza Biel. We understand that its a problem that you dont receive the money back quickly. We ask all guests to give us a credit card for the guarantee. Sometimes it can takes 1 week to receive the money back. If you want, you can contact the hotel and we can find an another solution for you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alessia Di Benedetto Assistant Manager

Sc Friends - 02/01/2019 AccorHotels certified review
« A near perfect experience »

I am very happy with the personnel and the look of the hotel. The only problem I have is the small size of the single room. It definitely needs more room. The studio room, though, is absolutely PERFECT. Good size, two toilets, balcony, wide screen TV, comfortable beds, couch and kitchen. I highly recommend it. Great breakfast selection too. I would give a ten star rating, but the single room was a little too small for me and the parking a little too expensive.

Damien S. Business - 22/12/2018 AccorHotels certified review
« Merry Xmas! »

Been staying there for years, quality of service and accommodation prevails! Thank you!

Gianni F. Business - 05/12/2018 AccorHotels certified review
« Expensive »

160.- for the room provided was definitely overpriced.

Georg D. Business - 27/11/2018 AccorHotels certified review
« Perfect as always »

It was a pleasure to stay here again.

Anonymous Solo - 25/11/2018 AccorHotels certified review
« All aspects of my stay were excellent »

Perfectly located close to my friend's apartment. The room was spacious, meeting my requirement to be accessible for my friend's wheelchair. The breakfast selection was good and the staff were helpful and friendly.

Per-oluf H. Couples - 16/11/2018 AccorHotels certified review
« After a tough start... »

We had a tough first night in a room out to heavy traffic on Neumarktstrasse and a night club in the basement floor. Not much sleep there. However, the morning after we were very kindly treated by the hotel management and were lucky that there was a free room to the back of the hotel. What a relief! This is a well located hotel in the middle of the town. Nice, clean rooms but as said; with very different noice levels. Breakfast is of good standard.

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