Hotel - Sofitel Nanjing Galaxy Suning
Sofitel Hotel Sofitel Hotel

Sofitel Nanjing Galaxy Suning Hotel

4.5/5 1,139 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Outdoor tennis court
  • Other sports activities
    • Bike rack facilities
    • Football (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours
  • Snack & beverage machine

Business services

  • 7 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

BASF8 km / 4.97 mi ERICSSON3 km / 1.86 mi SHARP20 km / 12.43 mi SIEMENS3 km / 1.86 mi
EASTMAN KODAK3 km / 1.86 mi PHILIPS8 km / 4.97 mi SHELL5 km / 3.11 mi

Your meetings and events

The hotel offers 11 different sized multi-function meeting rooms covering a total 1,800 square meters. All rooms are equipped with free plug-and-play wifi, broadband and state-of-the-art AV equipment. Our impressive pillarless ballroom can accommodateup to 540 people for a sit-down dinner.Meanwhile 2 Chinese VIP chambers offer local character with tea tables and sofas for intimate gatherings. WiFi internet access and state of the art audio-visual technology are on hand in each meeting and event venue.

Sofitel Nanjing Galaxy Suning Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
DIAMOND 864 m2 7 m 700 140 0 460 540
CRYSTAL 363 m2 3 m 300 70 80 220 180
JADE 120 m2 3 m 0 0 14 0 0
PEARL 54 m2 3 m 0 0 16 0 0
VIP 1 142 m2 3 m 60 0 0 40 40
VIP 2 57 m2 3 m 0 0 0 0 0
CARNELIAN 65 m2 3 m 0 0 12 0 0
    • Flipchart
    • Indoor and Outdoor facilities
    • Videoconferencing
    • Podium
    • Lectern
    • WIFI access
    • Slide projector
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Accommodation
    • Fine Cuisine
    • Wedding co-ordinator
    • Wedding ceremony
    • Catering available
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 352 rooms

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.8/5 AccorHotels Rating 2,930 reviews

Our guest reviews for
Sofitel Nanjing Galaxy Suning

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,139 reviews
C. L. N. S. Families - 29/04/2019 AccorHotels certified review
« Mrs »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lam S. Nancy C., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. I’m so delighted to read that you enjoyed a wonderful moment with us. I have already passed on your words to our teams, it is inspiring for everyone here that we were able to meet your satisfaction. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Frank L. Business - 28/04/2019 AccorHotels certified review
« Evoink Project Procurement Manager »

1. Quick check in and check out 2. Clean room and nice staffs 3. Nice breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wen Kui L., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Business - 15/04/2019 TripAdvisor review
« Splendid »

Amazing hotel. Upgraded to corner suite with breathtaking views over the city. Great breakfast in Exec Lounge. Staff faultless. Very nice swimming pool (great for lengths). Perfect location for getting to lake and a nice 1h walk to NJ Train station. Highly recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest: Warm greetings from Sofitel Nanjing Galaxy Suning, and thank you so much for sharing such nice feedback with us. I’m so delighted to read that you enjoyed a wonderful moment with us. I have already passed on your words to our teams, it is inspiring for everyone here that we were able to meet your satisfaction. Once again, thank you for your valuable feedback, we most certainly look forward to welcoming you back the next time your travel brings you to Nanjing. Iris Huang Guest Experience Manager Sofitel Nanjing Galaxy Suning

Stone-yan.y.(杨岩) Business - 10/04/2019 AccorHotels certified review
« very good. »

Smiling service in the whole hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yan Y., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Solo travel - 20/03/2019 TripAdvisor review
« A Sofitel with an excellent Chinese restaurant »

Stayed only one night in this hotel The room is very spacious and well equipped. The Chinese Restaurant is superb and highly recommended. I invited my friends for lunch there. Breakfast at the lounge was simple.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest: Warm greetings from Sofitel Nanjing Galaxy, and thank you so much for sharing such nice feedback with us. I’m so delighted to read that you enjoyed a wonderful moment with us. I have already passed on your words to our teams, it is inspiring for everyone here that we were able to meet your satisfaction. Once again, thank you for your valuable feedback, we most certainly look forward to welcoming you back the next time your travel brings you to Nanjing.

G. T. C. Business - 07/03/2019 AccorHotels certified review
« beyod expectation. »

upgraded room, spacious and comfortable, good breakfast with various choices.

黄. Business - 06/03/2019 AccorHotels certified review

Thanks to Concierge and front desk ,paddy provides wonderful service.

Oliver Z. Friends - 06/03/2019 AccorHotels certified review

Thanks to Concierge and front desk, especially Paddy Ye.

T. D. Business - 02/03/2019 AccorHotels certified review
« good! »

front table try to adjust the room even arrive earlier.

G. S. X. Business - 26/02/2019 AccorHotels certified review
« Nice stay »

Thanks to front office, I had a wonderful stay in hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shi X. G., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Gavin G. Business - 04/02/2019 AccorHotels certified review
« Excellent service and good stay experience »

The hot herbal tea served at the check in counter is very good and also the swimming pool is nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear chao G., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Oliver Z. Business - 28/12/2018 AccorHotels certified review

Great service from the front desk

Fan Business - 28/12/2018 AccorHotels certified review
« Brilliant staff »

Extremely helpful staff. I was staying in Nanjing Sofitel Galaxy in December. The room was spacious but the service was absolutely brilliant. Unfortunately, I left my electronic cigarette in the room but these helpful staff has successfully retrieved those and delivered to me free of charge! Here I would like to express my sincere gratitude especially to Mr.Sun and Ms.L. who put in so much effort in finding the lost item. I cannot thank you guys enough. I would highly recommend this hotel to anyone visiting Nanjing. I am sure you will not regret this.

Kelvin Business - 20/12/2018 AccorHotels certified review
« Friendly staff and great reception »

Very happy with the great service provided by Sofitel Nanjing. Very friendly staff both at the main lobby check-in counter and 46th club floor counter. Alice at the main lobby counter was especially helpful with all my minor hiccups.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chee Hang Kelvin P., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Greyson G. Business - 24/11/2018 AccorHotels certified review
« excellent stay »

great service from concierge and front office.

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的 Shi Xiong g.: 感谢惠赐有关下榻 Sofitel Nanjing Galaxy Suning 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 总经理 黄圣良

Hong Z. Business - 20/11/2018 AccorHotels certified review
« Excellent customer and room service »

The reception staff is so friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的 Hong Z.: 感谢惠赐有关下榻 Sofitel Nanjing Galaxy Suning 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 总经理 黄圣良

James W. Business - 19/11/2018 AccorHotels certified review
« Impressive service rendered by your Jane Yuan »

I was impressed by the prompt attention of your Manageress, Ms. Jane Yuan, to my request for fixing up the weird problem of the door having been locked up interiorly of my room 3520. In fact, Jane tendered her prompt assistance to my complaint of poor rushing function of the toilet while I was staying in your hotel previously.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ka Po James W., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Xi C. Solo - 07/11/2018 AccorHotels certified review
« I liked but wish cleaner »

I liked overall experience and enjoyed breakfast there. But wish my room could be cleaner since the night stand and counter of bathroom were dirty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Xi C., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. We will take your advises to improve our hotel cleanliness, and check the room situation seriously. I feel so sorry that maybe this time you didn't have great experience, but I hope next you will feel better and we have another chance to provide the service match our brand standard. Thank you again for sharing your experience, and we hope your next visit will be as pleasant. Sincerely, 总经理 黄圣良

Sabrina L. Business - 04/11/2018 AccorHotels certified review

as the lucky one to upgrade to executive suite. I enjoyed the special service. That's a wonderful experience.

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的 Bi Luo l.: 感谢惠赐有关下榻 Sofitel Nanjing Galaxy Suning 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 总经理 黄圣良

Oliver Families - 22/10/2018 AccorHotels certified review

Great service from front desk and concierge.

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