Hotel - Sofitel Nanjing Galaxy Suning
Sofitel Hotel Sofitel Hotel

Sofitel Nanjing Galaxy Suning Hotel

4.5/5 1,411 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Outdoor tennis court
  • Other sports activities
    • Bike rack facilities
    • Football (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours
  • Snack & beverage machine

Business services

  • 7 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

BASF8 km / 4.97 mi ERICSSON3 km / 1.86 mi SHARP20 km / 12.43 mi SIEMENS3 km / 1.86 mi
EASTMAN KODAK3 km / 1.86 mi PHILIPS8 km / 4.97 mi SHELL5 km / 3.11 mi

Your meetings and events

The hotel offers 11 different sized multi-function meeting rooms covering a total 1,800 square meters. All rooms are equipped with free plug-and-play wifi, broadband and state-of-the-art AV equipment. Our impressive pillarless ballroom can accommodateup to 540 people for a sit-down dinner.Meanwhile 2 Chinese VIP chambers offer local character with tea tables and sofas for intimate gatherings. WiFi internet access and state of the art audio-visual technology are on hand in each meeting and event venue.

Sofitel Nanjing Galaxy Suning Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
PEARL 54 m2 3 m 0 0 16 0 0
VIP 2 57 m2 3 m 0 0 0 0 0
CARNELIAN 65 m2 3 m 0 0 12 0 0
JADE 120 m2 3 m 0 0 14 0 0
VIP 1 142 m2 3 m 60 0 0 40 40
CRYSTAL 363 m2 3 m 300 70 80 220 180
DIAMOND 864 m2 7 m 700 140 0 460 540
    • Flipchart
    • Indoor and Outdoor facilities
    • Videoconferencing
    • Podium
    • Lectern
    • WIFI access
    • Slide projector
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Accommodation
    • Fine Cuisine
    • Wedding co-ordinator
    • Wedding ceremony
    • Catering available
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

268 beautifully designed rooms and suites all 36 square meters or bigger. All rooms are equipped with plasma TV, free plug-and-play broadband and a safety box large enough to store a laptop computer.

  • 352 rooms
  • 57 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 20 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Cordless telephone
    • Direct dial telephone
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.8/5 AccorHotels Rating 3,238 reviews

Our guest reviews for
Sofitel Nanjing Galaxy Suning

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,411 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Andrew Couples - 30/09/2019 AccorHotels review

Amazing service and nice location. Nothing to complain.

Wei Business - 24/09/2019 AccorHotels review
« perfect »

very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wei S., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Business - 24/09/2019 TripAdvisor review
« Service »

Hotel officer can not speak english very well, but they try to understand and support the customer very well. I have only one comment. Sometimes the hotel officers do not the booking promotion via website. I would like accorhotels to update all promotion to your officer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest:Thank you for taking the time to share your feedback regarding your recent stay with us at Sofitel Nanjing Galaxy Suning.We would like to take this opportunity to apologize to you for any lack we have made.Your comments about our staff's English skills and hotel promotion has been documented and will certainly be looked into. We appreciate your feedback as this is our best resource for improving guest service.We look forward to hearing from you and to welcoming you back to us in the near future. Best wishes to you. Iris Huang Guest Experience Manager Sofitel Nanjing Galaxy Suning

Joel Business - 23/09/2019 AccorHotels review
« It is a Good Hotel »

Hotel is some points old, but the service is acceptable. The elevators are too old & soo slow to waste so much time for waiting.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zhi Jie Z., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. To begin with, we are delighted to learn that you have enjoyed your stay with us, and it is a pleasure to receive positive feedback from you. Meanwhile,I am sorry because of the hotel facilities did not meet your expectations.Our hotel has been built for 14years,but we have been working on the maintenance of the facilities of the room. We appreciate your feedback as this is our best resource for improving guest services,and we hope your next visit will be more pleasant than the previous one. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

J. H. Business - 22/09/2019 AccorHotels review
« Comfortable room great location as well as polite front-desk »

The room is comfortable and clean and tidy as the last time, and it takes 2 minutes walk after my mid-night rendezvous. Front-desk Carrie is efficient and polite and make my experience even better. Definitely a 5-star service. Re-book soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jia Wei H., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

David L. Business - 06/09/2019 AccorHotels review
« Wonderful Service »

Staff are very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David Yan L., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Kyara Families - 21/08/2019 AccorHotels review
« Homelike experience in Sofitel Nanjing »

I was offered with an unexpected upgrade, which made the visit to Nanjing by my daughter and I a quite pleasing experience. Software is more important than the hardware, that's why I chose Sofitel Nanjing and my experience proved my correctness. Next time I'd like to enjoy the Millesime Club.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chuan Y., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Anonymous Friends - 14/08/2019 AccorHotels review

Thanks for Amy and Janice’s concern during state, it’s a wonderful experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ji L., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

K. W. G. Business - 13/08/2019 AccorHotels review
« Excellent and the most comportable stay ever »

I felt like sleeping in my home. Every employees were very kind and smiled all times. Especially, I cannot remember the name but, some trainee manager in the desk, she was the most kind and cheerful look. She always has said hello to me in Korean. I have never expected to listen Korean hello in hotel. It was very special experience that I never forgot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wongil K., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

L. Q. Friends - 10/08/2019 AccorHotels review
« perfect hotel »

professional service upon check in ,check out and concierge also

Our hotel has responded to the review
Our hotel has responded to the review

Dear Q. L., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

C. Business - 26/07/2019 AccorHotels review
« 不主流 »

comfortable

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的 Jin Fei C.: 感谢惠赐有关下榻 Sofitel Nanjing Galaxy Suning 的宝贵意见。听到您对我们工作的肯定,十分开心。 一直以来,我们坚持不懈地提升服务质量,相信您的反馈将给我们所有的员工带来莫大的鼓舞。未来我们会继续将细致、个性化的服务深入到每一个服务环节,让更多入住索菲特的客人都能感受到我们的特色。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 总经理 黄圣良

Evan Business - 23/07/2019 AccorHotels review
« Perfect Experiences as my feeling at home »

Sofitel Galaxy is my preferred hotel for my Nanjing business travels, I enjoy the experience here and the best service of front desk and concierge team. A especial thank to Leader Moses Suen, who will give a welcome greeting to me everytime. strongly recommend it for your biz trip @ Nanjing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shan Yu S., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Tery Couples - 17/07/2019 AccorHotels review
« very good »

very nice room . Breakfast disappointing. Lots of food but unappetising.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Terence Edward K., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. To begin with, we are delighted to learn that you have enjoyed your stay with us. Meanwhile, I am sorry because the breakfast didn't live up to your expectations,please allow me to express my sincerest apologies to you. At Sofitel, we are committed to improve our quality of products and service constantly, to build luxury and comfortable staying experience to our guests. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Josh Business - 23/06/2019 AccorHotels review
« Everything is fine »

Everything is fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear Feng G., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Maxim Business - 12/06/2019 AccorHotels review
« Great stay as always »

The sofitel by now is my second home away from home. The only remark I could make that the internet isn't Always stable and the supply of dry gin for nightcap as well. For the rest, great people and a great atmosphere that makes my stay formidable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maxim Reginald Johannes N., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. Meanwhile,I am sorry that your experience about the internet did not meet your expectations. Please allow me to express my sincerest apologies.Your comments has been documented and will certainly be looked into. We appreciate your feedback as this is our best resource for improving guest services. We look forward to hearing from you and wish you give us another opportunity to better serve you in the future. Best wishes to you. Sincerely, 总经理 黄圣良

Lfsars Families - 10/06/2019 AccorHotels review
« nice stay »

big and comfortable room, nice staff. thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fang L., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

H. Solo - 02/06/2019 AccorHotels review
« Thanks Carrie for her courtesy professionalism and effective response. »

Very good!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jia Wei H., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

L. E. Business - 29/05/2019 AccorHotels review
« Great People at Sofitel Galaxy Nanjing »

I always go to Sofitel Galaxy Nanjing because I feel at home ; the staff is very professional , kind and friendly and always at disposal; if have some problems , Mrs Aileen is always available to help and always she can solve the problems in a short time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear E. L., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Anonymous Business - 25/05/2019 AccorHotels review
« normal level »

be mostly friendly but Lounge I need you to take care

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yoon Suk K., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. We should like to take this opportunity to apologize for any inconvenience our service may have caused you.We appreciate your feedback as this is our best resource for improving guest services.We look forward to hearing from you and welcoming you back to us in the near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Mitchell Z. Families - 22/05/2019 AccorHotels review
« Great staff! »

I have experienced many hotels under AccorHotels around the world, and I have to say not many hotels impressed me as much as Sofitel Nanjing Galaxy Suning in terms of the staff’s hospitality. Everyone was friendly, caring and passionate, which was truly awesome. Lily from the executive lounge was very lovely and helpful. Thanks to all the staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mi Z., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

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