Hotel - Novotel Bandung
Novotel Hotel Novotel Hotel

Novotel Bandung Hotel

4.0/5 1,447 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 13 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

Bank Central Asia5 km / 3.11 mi Bank Negara BNI462.5 km / 1.55 mi Graha Realindo4 km / 2.49 mi Telkomsel5 km / 3.11 mi
Bank Indonesia2.5 km / 1.55 mi Bio Farma1 km / 0.62 mi Indosat5 km / 3.11 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Bandung Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
NIETZE MEETING ROOM 6 20 m2 6 m 14 9 8 8 10
IBNU RUSHD MEETING ROOM 4 36 m2 6 m 30 18 22 20 20
SARTRE MEETING ROOM 5 42 m2 6 m 16 18 14 18 30
DRIJAKARA MEETING ROOM 1 56 m2 6 m 40 25 28 25 35
UNAMUNO MEETING ROOM 2 56 m2 6 m 40 25 28 25 35
LAUTZE MEETING ROOM 3 56 m2 6 m 40 25 28 25 35
MAHATMA GANDHI 60 m2 0 m 70 25 29 36 30
VOLTAIRE 96 m2 0 m 80 30 34 45 50
UNAMUNO - LAUTZE 112 m2 0 m 70 40 56 60 50
ARISTOTELES BALLROOM 1 128 m2 6 m 100 72 75 72 40
SOCRATES BALLROOM 2 128 m2 6 m 100 72 75 72 40
PLATO BALLROOM 3 128 m2 6 m 100 72 75 72 40
THE BALLROOM 384 m2 6 m 320 120 200 200 320
    • Flipchart
    • Podium
    • Lectern
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 156 rooms

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 5,078 reviews

Our guest reviews for
Novotel Bandung

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 1,447 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Puspita D. Couples - 16/07/2019 AccorHotels certified review
« Average »

The room was nice, it was quite big with a city view and bath tub was included. Best price for 3 days stay. But somehow the breakfast was too monotonous, not bad but not too good either. And also the staffs wasnt that well trained, looked like a little grumpy, and confused :D

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Puspita D. Muliasari, Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Siswanto Room Division Manager

Andi S. Families - 15/07/2019 AccorHotels certified review
« unfriendly staff and lobby carpark chaos »

Unfriendly staff especially the restaurants manager (not the breakfast staff) and chaos at lobby pick up parking. so many cars parking at lobby and made guests to load briefcase difficult, since the security told me to park the car at basement the day before.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Andi S., Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Indra Hendrayana Asst. Front Office Manager

Mahmud F. Z. Couples - 15/07/2019 AccorHotels certified review
« Good place for short getaway »

Weekend well spent. Nice n cozy room, great taste breakfast menus, proper gym & pool facility.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mahmud Fannany Z., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Angie Families - 14/07/2019 AccorHotels certified review
« Family Getaway »

We checked in and front desk was friendly. We were able to get 4 rooms last minute reservations and the whole family were on the same floor. We also were able to experience the spa which was a great price. The hotel breakfast that was included in our hotel price had a great variety of food. My family enjoyed our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Angela C., We very much appreciate your comments and perfect ratings regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Enrico R. C. Families - 13/07/2019 AccorHotels certified review
« Family Friendly »

So far so good. The receptionist and all the staffs was really friendly althought for the check in time is not on schedule and my early check in request can not be realize. The room quality is impressive for the price that Novotel offer, the room are spacious and very very family friendly. We love this! Surely we will back if sometimes visit Bandung again. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Enrico R., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

1979 Families - 13/07/2019 AccorHotels certified review
« Amazing »

Comfort..good food..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Riyo S., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Riki W. A. Families - 13/07/2019 AccorHotels certified review
« Wonderful »

The best place to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Riki Wandi A., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Oktavia Business - 11/07/2019 AccorHotels certified review
« very nice and comfortable »

very nice and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Oktavia R., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Sangkan Families - 11/07/2019 AccorHotels certified review
« A very good hotel with clean ans comfortable room »

Check-in process was very quick. The hotel provide free valet parking service, which is very helpfull for me. I am impressed with the quality of the hotel interiors, furnitures and other amenities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sangkan T., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Annisa Couples - 09/07/2019 AccorHotels certified review
« Wonderful Surprise on my Birthday »

I had a great time here, the check-in process was smooth, my request for an early check-in was also fulfilled. The bed was comfortable, the room was quite spacious for a superior room. The bathroom had a bathtub and shower so I can enjoy a relaxing evening. The breakfast could be improved though. The taste was standard. One thing I love the most was when the staffs brought a slice of cake to surprise me on my bday. I never expected that. That simple thing of paying attention to the guest's needs is what I love about staying here. Thanks!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Annisa F., We very much appreciate your review regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Andy T. Couples - 09/07/2019 AccorHotels certified review
« Good but some area need to improve »

I book 5 days 4 night and add on 1 night stay after confirm flight date change. The front desk should immediate look for the best and higher room free upgrade for me. I told the counter guy as my experience in Vietnam Hanoi and China tour. That will make me more please, recommend hotel stay due your service and announce. I ask the counter guy next day after confirm extra 1 night for upgrade from 5th floor change to higher floor. So is me asking for it. Swimming pool night time install more lights. Breakfast is Good. Staff friendly. Bad experience is one night take dinner at the only restaurant, the mee-goreng not hot. Complain after wife quickly finish due to we are very tired. So just pay and go up. No sorry from staff and they stun what we said. I think they own us a dinner. I just told them never mind cause already tired and late. So paid and go up. The Room on 5th storey seems dusty not so clean. This one of the reason ask for upgrade. The 10th storey one after we move up is great. Hotel in Good location but the front desk should put brochure for tourist attraction and recommend place to go. I feel a lot local Indonesia stay there accept me, my own thinking. Maybe not peak period.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Andy T., Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that some of your experience did not meet your expectations please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem by department concern to improve some aspects that you had mentioned. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Indra Hendrayana Asst. Front Office Manager

Ira S. Business - 08/07/2019 AccorHotels certified review
« Very satisfied »

Room, service, staff and the meal semuanya Luar Biasa!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Ira S., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Mikhael Families - 08/07/2019 AccorHotels certified review
« The room is comfort en cozy »

It's been a great time staying at novotel bandung. The staff are very friendly, the room is very comfort and cozy. Also the location is good. Definitely will stay again in another time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mikhael Melki S., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

A. Families - 08/07/2019 AccorHotels certified review
« nice room to stay »

breakfast menu was great, various kind and room is also comfortable. But, the location is far from city crowded. We need a transportation to somewhere even go to another restaurant or cafe.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Wahyu A., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Ratna Couples - 06/07/2019 AccorHotels certified review
« Satisfying »

The stay was enjoyable, and we love the breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Ratna N., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Ricky W. Business - 05/07/2019 AccorHotels certified review
« Short Business Trip in Bandung »

Overall staying in Novotel bandung is good, love their warm hospitality as well as prompt help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ricky W., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Anwar Business - 05/07/2019 AccorHotels certified review
« Comfort »

Nice hotel near airport

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Anwar R., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Kharina Families - 05/07/2019 AccorHotels certified review
« Nice »

It was nice. The room was clean and cozy. The staffs were great, super friendly. I had a great time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Kharina D., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Jimmy Y. Families - 05/07/2019 AccorHotels certified review
« Breakfast »

The chef is very good, like pro

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jimmy Y., We very much appreciate your comments and perfect ratings regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team and especially to our chef. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Bahar A. B. Families - 03/07/2019 AccorHotels certified review
« Bahar A B. »

Breakfast menu are various and delicious. The hospitality of the personal was great. It was a pleasure to stay in Novotel Hotel Bandung.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Bahar A B., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

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