Hotel - Sofitel London Gatwick
Sofitel Hotel Sofitel Hotel

Sofitel London Gatwick Hotel

4.5/5 9,705 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check in available from 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 14 meeting room(s)
  • Business center with support staff
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

CANON8.05 km / 5 mi SCHLUMBERGER0.1 km / 0.06 mi
JETAIR6.44 km / 4 mi

Congress centre

BRIGHTON44 km / 27.34 mi

Exhibition and convention centre

BRIGHTON44 km / 27.34 mi

Exhibition centre

BRIGHTON44 km / 27.34 mi

Your meetings and events

Sofitel London Gatwick is an exceptional meeting and conference venue near London with easy access for local and international business travelers. InspiredMeetings planners help you arrange conferences and events at London Gatwick for up to 300 people.Delegates and business guests can step off the plane or train at Gatwick check in at the welcome desk and find one of eleven inspired meeting rooms spread over two floors. The hotel boasts plenty of accommodation and parking.Wi-Fi cutting-edge audiovisual equipment and a business center are standard. Coffee breaks business lunches in La Brasseries private dining salon or perhaps a cocktail party at Kua Bar turn your Gatwick meeting into a special event.

Sofitel London Gatwick Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
DESOUTTER 1 91 m2 3.6 m 90 35 45 50 50
DESOUTTER 2 91 m2 3.6 m 90 35 45 56 50
DESOUTTER 3 91 m2 3.6 m 90 35 45 50 50
DESOUTTER SUITE 267 m2 3.6 m 300 100 80 160 220
DRISCOLL 22 m2 3.2 m 14 0 8 10 0
EXECUTIVE BOARDROOM 47 m2 3.2 m 0 0 16 0 0
JACKAMAN 47 m2 3.2 m 40 18 15 20 24
LACEY 37 m2 3.2 m 25 15 14 16 15
MARCEL 60 m2 3.2 m 50 24 22 34 30
MARLOW 47 m2 3.2 m 40 18 16 20 24
MOCKFORD 16 m2 3.2 m 10 0 6 0 0
REARDON 16 m2 3.2 m 8 0 6 0 0
WARWICK 31 m2 3.2 m 25 10 16 12 15
WATERS 47 m2 3.2 m 40 18 16 20 24
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Day light
    • Syndicate rooms
    • Airconditioned meeting room
    • Podium
    • Lectern
    • WIFI access
    • Slide projector
    • Video equipment
    • Overhead projector
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 518 rooms

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.4/5 AccorHotels Rating 35,131 reviews

Our guest reviews for
Sofitel London Gatwick

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 9,705 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 18/05/2019 TripAdvisor review
« Our delightful stay »

Excellent customer service all round especially at the bar/eating area. the door was very helpful helping my disabled wife to reception and taking our bags, nothing was too much trouble for him a credit to the hotel

Michael C. Couples - 16/05/2019 AccorHotels certified review
« Easy, Convenient & Comfortable »

Very easy check in & check out, conveniently located to terminals and rooms were comfortable and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html

Gs Couples - 16/05/2019 AccorHotels certified review
« Another great stay at the Gatwick Sofitel »

Faultless stay once again from the check in to departure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html

K J. P. Families - 16/05/2019 AccorHotels certified review
« Very Good as usual »

very enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html

Anonymous Couples - 16/05/2019 AccorHotels certified review
« Room request met and Bistro food enjoyed. »

Speedy check in, request for room on higher floor, inside, and away from the lift shaft met. Restaurant food enjoyed with the only minor niggle being having to chase for the dessert menu. An enjoyable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html

Pops M. Couples - 16/05/2019 AccorHotels certified review
« Perfect start to our holiday »

We booked a room for the night before our break and parking for the duration. The concierges at the drop off area assisting with parking and luggage were extremely helpful both at the start and at the end of our holiday. We always feel that our holiday start when we relax over a glass of wine in the lobby bar area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs D., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html

Christopher W. Couples - 16/05/2019 AccorHotels certified review
« A great place to stay overnight before the flight. »

Staff were pleasant and helpful. The reception staff sorted out any problems we had and the staff in the Urban Cafe were very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html

Colins Couples - 16/05/2019 AccorHotels certified review
« Excellent one-night stay prior to early morning flight »

Everything was very well done. The staff were efficient , polite and friendly. The room was clean and comfortable. The top floor lounge was a great place to spend an evening with new friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Marie Simon Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html

Anonymous Couples - 16/05/2019 AccorHotels certified review
« Good stay »

All as expected room was adequate, food was good in brassiere. The thing that makes this hotel good is the lounge with excellent service from Alexandra and tunnel to terminal

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Errington, We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html

Mark M. Couples - 16/05/2019 AccorHotels certified review
« Mr Mark M. »

Lovely comfortable room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html

Mark U. Families - 16/05/2019 AccorHotels certified review
« Flawless »

Smooth experience! Friendly Staff! Clean!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr U., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html

Tony S. Couples - 16/05/2019 AccorHotels certified review
« Superb as always »

Another superb and throughly enjoyable experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. It would be most helpful if you could provide me with more details of your bar experience as we are always striving to improve standards within the hotel and we are always grateful for additional suggestions and comments. This way i will be able to address it in the right way to our Food and Beverage Manager. Thank you once again for your positive review and I look forward in hearing from you soon. Sincerely, Marie Simon Guest Relations Executive

Una Friends - 16/05/2019 AccorHotels certified review
« Nice hotel »

Staying at the sofitel hotel at Gatwick was in every way a nice experiment. Excelent staff everywhere, especually with the luggage, at the bar and the restaurant and reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs S., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html

Anonymous Business - 16/05/2019 AccorHotels certified review
« Nothing special »

For the price, having a shower that's too low for someone who is 6ft2, no plug points near the bed, a view of the reception from my window, a noisy air con system or the choice of overheating and overpriced room service wasn't great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., Thank you for taking the time to tell us about your experience at the Sofitel London Gatwick upon check-out. First and foremost please accept my sincere apologies as I do recognize that the shortcomings you had encountered during your recent visit has impacted your overall satisfaction. As our priority is to ensure our customers are receiving impeccable service, please be rest assured that I have addressed your valued points to the relevant Head of Departments for further review. Whilst I cannot turn the clock back, I would like to offer you, as a gesture of goodwill, an upgrade to the Luxury Floor with our compliments (based on the classic room booked)and include all its privileges, access to the Club Millesime and Continental Breakfast in the morning as well on your next visit. Should you avail of the above, please contact me directly as I will be pleased to personally oversee your stay and any further requirements. Sincerely, Marie Simon Guest Relations Executive

Marie R. Couples - 16/05/2019 AccorHotels certified review
« Mrs »

Very friendly and very clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs R., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html

Anonymous Solo - 16/05/2019 AccorHotels certified review
« Lovely, comfortable hotel; some issues with premium club »

A stay at the Sofitel Gatwick is a perfect way to prepare for a long and tiring trip back to the U.S. I arrived at the hotel about 3 pm on the day before my flight back, at the end of a long trip overseas. My room on the 8th floor was beautiful and quiet, staff very helpful as always, food in the premium club on the 8th floor very good. One issue with the club: I was told at check-in that food would be served 5:30-10:30 pm. I came by at 10:12 pm for a bedtime snack and was informed fairly aggressively by the attendant that food service was over. All snacks had been collected and bottles of wine and liquor removed. Only items in the refrigerators such as canned Coke were available. Either the attendant was wrong on timing, or desk staff were. This problem should be looked into and corrected, and the club night staff need training in a more customer-friendly orientation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs C., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for bringing to our attention the miscommunication that happened in regards to the lounge opening, all my apologies for this. Please rest assured that your feedback has been passed to the relevant Head of Departments for further review and retraining of the concerned ambassadors and teams. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Marie Simon Guest Relations Executive

John N. Business - 16/05/2019 AccorHotels certified review
« Overnight stopover at Gatwick »

I frequently have to stay overnight at Gatwick due to flight connections. Whenever possible I always use the Sofitel at North Terminal. The hotel Is very well situated extremely comfortable and well-appointed with a good choice of bars / restaurants

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr N., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html

Anonymous Couples - 16/05/2019 AccorHotels certified review
« Convenient for an early flight »

Satisfactory

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs B., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Guest Relations Team

Steve H. Friends - 16/05/2019 AccorHotels certified review
« mr »

Very enjoyable and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr h., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html

George H. Families - 16/05/2019 AccorHotels certified review
« Hassle free hotel »

Staying at the Sofitel is a no brainier, great location for ease of travel with parking at the hotel making long or short haul flights easy to manage. Staff very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html

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