Mercure Paris Gare de l'Est Magenta Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 997 reviews

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Description

Hotel extras

  • 200 m from Gare du Nord and Gare de l'Est, RER direct to Roissy CDG airport

  • Very quiet rooms in the heart of Paris

  • Breakfast buffet and 24/7 room-service meals

  • A bar area for work or relaxation

  • A very peaceful hotel with delightful color accents

Our accommodation(s)

Hotel location

Mercure Paris Gare de l'Est Magenta Hotel

1-3 Cour de la Ferme St Lazare, Angle 79/81 boulevard Magenta
75010 PARIS
France

GPS:48.876006, 2.355741

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

LE BAR

The Bar awaits you for a relaxing moment in a cozy and contemporary atmosphere. 24/7 room service is available with food jars from our catering partners.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  997 reviews

TripAdvisor Rating  3.5/5  720 reviews

Small rooms, but nice breakfast room

TripAdvisor rating 3.0/5

Per P TripAdvisor review

I know that hotel rooms in Paris are small, but this was a very small room, still at a high cost. The only table was a small round table, there was one chair, but it barely fit, I ended up sitting at the end of my bed to do work on the table. A positive surprise was that the breakfast was served in the basement with old arches. The breakfast was good except that the coffee machine didn't work. Location was close to Gare de l'est and also walking distance from Gare du Nord.

Dear guest, Thank you for writing to us after your stay with us. Thank you for underlining the quality of our location close to Gare de l'Est and Gare du Nord, and we are absolutely sorry that the machine of coffee doesn't work this day. We take note of your comments, which will allow us to improve the points raised. We apologize once again. We hope to have the immense pleasure of welcoming you soon in order to regain your trust. Regards, Khouloud - Reception

Great Stay

Customer review rating 5.0/5

Ross Families - Confirmed reviews ALL

We were welcomed after a long day of travel. Our room was always cleaned and restocked. The location was very close to many travel options. We will recommend our hotel to friends and family to use when visiting Paris.

Dear Ross W., We very much appreciate your comments regarding your stay at our Hotel Mercure Paris Gare de l'Est Magenta ! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Laura, Reception

Perfect location when arriving from Gare du Nord.

Customer review rating 5.0/5

Karine Business - Confirmed reviews ALL

Arrived at 10.30 pm and my room key was ready for me. Got into my room and was so pleased to see a welcome note and a box of delicious chocolate on my bed. Details make the whole difference. And Khouloud delivered very well. I really appreciated the extra mile when I saw the night robe and sleepers on the bed. Will definitely come back to your hotel. Best, Karine C..

Dear Karine, We very much appreciate your comments regarding your stay in our hotel, and this excellent 100/100 !! :) It is always a pleasure to receive positive feedback. We are happy to read that our hotel met your expectations, thanks to the room and the surprises inside, and thanks to our welcome! Thank you for emphasizing the professionalism of Khouloud and the housekeeping lady. All our team will be very happy and grateful to read your comments! Thank you again for your trust. We hope to see you very soon, in our Mercure Hotel. Kind regards. Laura, Reception

Well located for train stations

Customer review rating 3.5/5

Arne R. H. Solo - Confirmed reviews ALL

Nice little hotel, chosen for practical reasons. Good bed, good shower, bathroom felt a little cramped. Relaxed atmosphere. Kind people!

Dear ARNE REIDAR, Thank you for your feedback after your stay at our hotel. A big thank you for this excellent score of 70/100 which and a great encouragement for all our team :) We are sorry for the size of the room. Thank you for highlighting the ideal location of the hotel, our welcome as well as the quality of the bed and shower! We hope to see you again soon! Best regards, Laura, Reception

Well located to train station

Customer review rating 5.0/5

D W. Couples - Confirmed reviews ALL

Room was perfect, plenty of room to move about. Beds were comfortable breakfast was lovely plenty of choice there was yoghurt fruit breads pancakes. Wee sausages bacon scrambled egg boiled eggs coffee machine and 3 cold fruit juice. One lady was working on her own every morning, she did a great job. Only one complaint would like bigger cups in room for tea. There was a fridge in room with bottle water, if you ask at reception for milk you will get it fresh . A great stay. We would go back.

Dear David, All our team warmly thank you for your feedback which is more than positive! We are very happy that you enjoyed our breakfast buffet and the waitress, as well as our welcome, and the room. We took into account your comment for the cups of tea! We are currently working on it :) Again, a big thank you for your comment that will be a great encouragement for the whole team. We hope to see you again soon! Regards, Laura, Reception

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Other web-users rate our hotel

  • 512 reviews 9.4/10 Location
  • 712 reviews 6.6/10 Room
  • 640 reviews 9.3/10 Service
  • 17 reviews 8.6/10 WiFi
  • 307 reviews 8.4/10 Breakfast
  • 245 reviews 8.1/10 Cleanliness
  • 126 reviews 3.1/10 Amenities

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