Hotel - Mercure Paris Gare de l'Est Magenta Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Gare de l'Est Magenta Hotel

3.5/5 650 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Hairdressing salon  (Nearby)

Leisure and activities

  • Boat excursions

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 17:00 - 01:30
    • Opening hours : Week-end 17:00 - 01:30

Business services

  • Copy/print service available
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Hotel location

Companies and event centres nearby

Exhibition centre

PARC EXPO VERSAILLES10 km / 6.21 mi VILLEPINTE24 km / 14.91 mi

Our rooms

Choose from our range of modern, fully renovated rooms with a double bed or twin beds. We can also provide you an extra bed or a crib, subject to availability.

  • 45 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • RJ 11 outlet
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating 2,417 reviews

Our guest reviews for
Mercure Paris Gare de l'Est Magenta Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 650 reviews
Business - 11/10/2019 TripAdvisor review
« John, Oct 08 2019 »

Very nice and conveniently located hotel, excellent value for money. Very nice and helpful staff. Quiet area but still central, close to Paris Metro and main train stations (Gare de l'Est, Gare du Nord).

Ariane M. Business - 09/10/2019 AccorHotels review
« Always striving to do better »

I have stayed in this hotel maybe half a dozen times in less than a year. A convenient location for me close to Gare de l'Est and Gare du Nord. Comfortable and quiet, with little improvements each time. This time they had a better wifi (easier to connect to) and a wonderful new shower gel (Nuxe).

Our hotel has responded to the review
Our hotel has responded to the review

Dear ARIANE M., We very much appreciate your comments regarding your stay at the Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie José

Anonymous Business - 08/10/2019 AccorHotels review
« Friendly hotel in the center of Paris »

Absolutely friendly staff. The room was a bit small and the environment loud (you can hear the corridor noices intensively), but all in all a great stay in a central place of Paris.

Anonymous Couples - 03/10/2019 AccorHotels review

Comfortable, very central Room very small, and receptionist not always there to open door.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GORDON D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de l'Est Magenta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie José

Anonymous Couples - 02/10/2019 AccorHotels review

Well appointed rooms, though rather on the small side, especially the first room we were offered. Receptionist was particularly helpful when we asked for a change to an alternative room. Staff were pleasant, helpful and efficient.

Charlotte Couples - 01/10/2019 AccorHotels review
« Pleasant stay »

Great stay at this Mercure Hotel - found the location great for connecting to the City Bus Tour and for walking down to the River. Would recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHARLOTTE, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie José

Jasvinder S. Business - 23/09/2019 AccorHotels review
« 5 Stars »

Comfortable and relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear JASVINDER S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de l'Est Magenta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie José

Daniel W. Couples - 15/09/2019 AccorHotels review

Good location friendly staff and room clean

Our hotel has responded to the review
Our hotel has responded to the review

Hello Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de l'Est Magenta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regards, Marie Manager

Susan Couples - 12/09/2019 AccorHotels review
« Excellent one-night stay. »

Nice welcome at Reception. Comfortable room. Good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de l'Est Magenta. It is always a pleasure to receive positive feedback. I will share your comments with our team at the reception, the breakfast and the house keeping ! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Regards, Marie Manager

Rajiv S. Business - 01/09/2019 AccorHotels review
« Non functional AC made room too hot and stuffy »

Everything else was good, but the AC was barely functional and made the room very stuffy and claustrophobic. Outside was 30 degrees, so AC was important.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr S., We thank you for your comments following your stay with us. We are however disappointed to see that your stay was not up to your expectations. Experience and customer satisfaction being the heart of our project, we could see some negative notes about our staff or about our housing. Do not hesitate to contact us directly at h6… to explain in detail to improve the services mentioned on your comment. Our goal is to get 100% satisfaction from all our customers! For information, our reception team is present 24h24 to answer at least your little worries, do not hesitate to call them at any time, we could have changed rooms if necessary. We hope, however, to regain your trust in a future stay with you and show you the real potential of our establishment. Regards, Thomas P

A. P. Couples - 29/08/2019 AccorHotels review
« Importante »

Plutot favorable

Our hotel has responded to the review
Our hotel has responded to the review

Dear p. A., We very much appreciate your comments regarding your stay at the Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie José Boiton

Couples - 27/08/2019 TripAdvisor review
« Thanks for looking after Us »

Staff were great. Special thanks to Marie Jose - we could not speak French but that did not stop her assisting us & ensuring we had an early breakfast so we could still catch our train. Great location near to Gare de l'Est & only few minutes walk to Gare du Nord.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hallsj2019, We really appreciate and thank you for your comments regarding your stay at the Hôtel Mercure Paris Gare de L'Est Magenta. I will be sharing your comments with the team especially Marie Jose, who will be very happy to hear your comments! Your feedback about the hotel and our area in the heart of Paris will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. We hope that you will be staying with us during your next visit to Paris. Kind Regards Serray

Colin Couples - 31/07/2019 AccorHotels review
« Good location and nice room »

Close to Gare du Nord and Gare L'est in a sidestreet off the main Avenue Magenta. Good standard room with air conditioning that worked well. Outside temperature were around 39 Degrees! Reception staff friendly and helpful.

Claudia D. Couples - 25/07/2019 AccorHotels review

We booked and room and noticed AC didn’t work for the night :( - staff were very helpful and upgraded us to a premier suite ! With free mini fridge contents - was very nice of them

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mrs. D., We thank you for taking the time to answer this questionnaire. We work daily to give the best quality of service possible, so we are delighted to hear that your stay was pleasant. Your satisfaction is a real reward. We would be very grateful if you shared with your Tripadvisor users your customer experience in our establishment on the following link: https://www.tripadvisor.fr/Hotel_Review-g187147-d596477-Reviews-Mercure_Paris_Gare_de_L_Est_Magenta-Paris_Ile_de_France.html We hope to welcome you once again among us and become your number one address in Paris !  Regards, Thomas P

Steven C. Couples - 07/07/2019 AccorHotels review

Friendly welcome and Team; Corridors of hotel and room very ordinary and rather overpriced

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. C., We thank you for your comments following your stay with us. It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciations with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer you an irreproachable service. Experience and customer satisfaction is the heart of our project, in this your confidence and your opinion is very important. Know that we will begin a renovation of our rooms in terms of decoration for the end of 2019! Being attentive to your remarks, would you have taken pictures of the insects that you saw in your room? If yes can you send them to the following address h6… to my attention. Looking forward to welcoming you again and eventually becoming your number one address in Paris! We ask you to believe in the expression of our best feelings. Thomas P

Ji H. J. Solo - 05/07/2019 AccorHotels review
« Excellent Stay! »

This was my second time visiting Paris, staying for three nights. I really enjoyed staying at this accommodation. Despite the location, it was relatively quiet in the evening and I had a good nights of sleep. The bed was comfortable and toilet shower was really good. Breakfast in the cozy basement was satisfying. There was a minor issue with regards to my room key, but was not a big deal - it was sorted it with professional manner. Staffs were friendly and professional with good speaking English. I would love to stay at this again next year I travel to Paris!

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. J., We thank you for taking the time to answer this questionnaire. We work daily to give the best quality of service possible, so we are delighted to hear that your stay was pleasant. Your satisfaction is a real reward. We would be very grateful if you shared with your Tripadvisor users your customer experience in our establishment on the following link: https://www.tripadvisor.fr/Hotel_Review-g187147-d596477-Reviews-Mercure_Paris_Gare_de_L_Est_Magenta-Paris_Ile_de_France.html We hope to welcome you once again among us and eventually become your number one address in Paris!   Regards, Thomas P

Friends getaway - 05/07/2019 TripAdvisor review
« Excellent Stay! »

This was my second time travelling to Paris for work/holiday purpose, staying at this accommodation for three nights. This accommodation is located at the walking distance of Gare du Nord and Gare de L'Est. Despite the fact the accommodation is located in the centre of the city because of its location (just around the corner of the big road), it is extremely quiet in the evening and I actually had a good sleep (and comfortable bed). The shower in the toilet was really good. The rooms are small though. Staffs are very helpful and friendly with good English speaking. Breakfast in the cozy location was satisfied. There was little problem with the room access for the first two days, but it was just minor one and sorted it out very professionally. I would love to stay here again next year if I travel to Paris!

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. Ji Hun J, We thank you for your comments following your stay with us. What was our pleasure to have read you !! It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciations with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer you an irreproachable service. Do not hesitate to contact us directly for your next stay, we will allocate you one of our many best rooms! Looking forward to welcoming you again and becoming your number one address in Paris! We ask you to believe in the expression of our best feelings. Thomas P

Anonymous Friends - 04/07/2019 AccorHotels review

Pleasant staff. Quiet rooms

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr M., We thank you for taking the time to answer this questionnaire. We work daily to give the best quality of service possible, so we are delighted to hear that your stay was pleasant. Your satisfaction is a real reward. We would be very grateful if you shared with your Tripadvisor users your customer experience in our establishment on the following link: https://www.tripadvisor.fr/Hotel_Review-g187147-d596477-Reviews-Mercure_Paris_Gare_de_L_Est_Magenta-Paris_Ile_de_France.html We hope to welcome you once again among us and eventually become your number one address in Paris!   Regards, Thomas P

Veevee Couples - 01/07/2019 AccorHotels review
« Leaking ceiling »

Had a room with a leaky ceiling right above the toilet. With the extent of wetness on the ceiling, i do not believe that Mercure is unaware of the inconvenience and discomfort to its guests. I tried to ask for another room the first night but then was told the one other room was not as good, and on the second night - That the other had no AC. Unacceptable especially since Paris was having the heatwave. Also paid for a room for 2 but only had 1 bottle. Room cards do not work and require a second trip down to reception to check and reissue. Not sure about mercure but I did not get an upgrade as part of my member privilege, despite arriving at the hotel in the morning but only getting the room key in the evening.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mrs. K. It is with particular attention that we have read your comments as a result of your stay with us We apologize for the inconvenience and thank you for taking the time to write to us, We are very concerned to offer quality services to our customers, to improve your feedback we are very valuable. Experience and customer satisfaction being the heart of our project, do not hesitate to give us a detailed feedback on the fact that our home was not up to your expectations. Please note that we have taken the necessary measures on the technical points you have mentioned. Your confidence is essential for us, do not hesitate to come back to me directly during one of your next trips in Paris and I will give you one of our best rooms privileges with a very attractive rate on the period of your choice. Despite this incident, we hope to keep your trust and stay tuned. Looking forward to welcoming you soon in our establishment and show you our real potential! Thomas P

Dimitris Families - 28/06/2019 AccorHotels review
« Nice and quiet stay in the city center »

Every was great, nice and kind staff

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr L., We thank you for your comments following your stay with us! It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciations with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer you an irreproachable service. PS: We will see each other on Thessaloniki in the near future !! Looking forward to welcoming you again and becoming your number one address in Paris !! we beg you to believe, in the expression of our feelings the best! Thomas P

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