Hotel - Novotel São Paulo Jaraguá Conventions
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Novotel São Paulo Jaraguá Conventions Hotel

4.0/5 2,381 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm (Paying)
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 35 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
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Hotel location

Companies and event centres nearby

Company

ABN ANRO BANK0.6 km / 0.37 mi AMERICAN AIRLINES0.5 km / 0.31 mi CAIXA ECON FEDERAL0.8 km / 0.5 mi IBM1.8 km / 1.12 mi PRICE WATERHOUSE5 km / 3.11 mi SIEMENS12 km / 7.46 mi UNIBANCO0.6 km / 0.37 mi
AMCHAM13 km / 8.08 mi BRADESCO0.6 km / 0.37 mi DANONE1 km / 0.62 mi LOREAL1 km / 0.62 mi SANTANDER0.6 km / 0.37 mi SONY ERICSSON6 km / 3.73 mi VOTORANTIM0.5 km / 0.31 mi

Congress centre

ANHEMBI EVENTOS5 km / 3.11 mi CENTRO FREI CANECA1 km / 0.62 mi CENTRO IMIGRANTES14 km / 8.7 mi CENTRO REBOUÇAS3.2 km / 1.99 mi EXPO BARRA FUNDA5 km / 3.11 mi EXPO CENTER NORTE8 km / 4.97 mi EXPO TRANSAMERICA18 km / 11.19 mi FECOMERCIO2.9 km / 1.8 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel São Paulo Jaraguá Conventions Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CLAUDIO ABRAMO 27 m2 2 m 24 10 0 0 0
SAMUEL WAINER 27 m2 2 m 24 10 0 0 0
DOMINGOS ALZUGARAY 36 m2 2 m 30 15 0 18 16
ADOLPHO BLOCH 36 m2 2 m 30 15 0 18 16
OLAVO BILAC 37 m2 2 m 24 15 0 18 16
ASSIS CHATEAUBRIAND 42 m2 2 m 40 21 0 24 30
BARBOSA LIMA SOBRINHO 42 m2 2 m 40 15 0 24 30
OCTAVIO FRIAS DE OLIVEIRA 42 m2 2 m 40 10 0 0 24
ROBERTO MARINHO 42 m2 2 m 40 10 0 0 24
VICTOR CIVITA 42 m2 2 m 40 21 0 24 30
EUCLIDES DA CUNHA 47 m2 2 m 35 21 0 30 24
RAQUEL DE QUEIROZ 50 m2 3 m 50 24 0 24 32
SAMUEL + CLAUDIO 55 m2 2 m 48 20 0 36 32
DOMINGOS A. + ADOLPHO BLOCH 72 m2 2 m 70 33 0 42 32
OSCAR NIEMEYER 75 m2 2 m 70 22 0 36 48
PIETRO MARIA BARDI 82 m2 2 m 80 24 0 36 56
OCTAVIO F. + ROBERTO MARINHO 84 m2 2 m 80 30 0 30 48
MONTEIRO LOBATO 86 m2 3 m 100 30 0 48 64
RAMOS DE AZEVEDO 95 m2 2 m 90 28 0 45 64
ARY CARVALHO 99 m2 2 m 100 36 0 50 64
JULIO MESQUITA 100 m2 2 m 120 33 0 45 64
MENOTTI DEL PICCHIA 102 m2 2 m 120 33 0 45 60
CARTOLA 114 m2 2 m 140 30 0 50 72
ATAULFO ALVES 127 m2 2 m 150 36 0 60 80
ARY + EUCLIDES + OLAVO 152 m2 2 m 180 48 0 60 128
OSCAR + RAMOS 157 m2 2 m 180 48 0 100 104
ADONIRAN BARBOSA 158 m2 2 m 190 40 0 80 104
RAMOS + PIETRO 177 m2 2 m 210 54 0 110 120
TOM JOBIM 177 m2 2 m 200 42 0 90 100
JULIO MESQ + MENOTTI D. PICCHIA 202 m2 2 m 240 50 0 130 136
CARTOLA + ADONIRAN BARBOSA 272 m2 2 m 330 69 0 180 200
OSCAR + RAMOS + PIETRO 291 m2 2 m 350 81 0 180 208
TOM JOBIM + ATAULFO ALVES 330 m2 2 m 400 84 0 200 200
AUDITORIO JARAGUA 348 m2 3 m 280 0 0 0 0
RESTAURANTE JARAGUA 420 m2 2 m 0 0 0 0 300
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • High speed transmission line
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The apartments have two telephone lines, wired and Wi-Fi Internet access (paying), an individual safe, cable TV and a minibar. Apartments are adapted with all the mod cons to meet the requirements of people with reduced mobility.

  • 415 rooms
  • 100% non-smoking hotel
  • 14 rooms for people with reduced mobility
  • 62 family rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Remote control TV
    • WIFI in your room
    • Manual temperature control
    • Phone with 2 handsets in room
    • Web TV
    • Telephone
    • Coffee/tea making facilities
    • Minibar
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 15,764 reviews

Our guest reviews for
Novotel São Paulo Jaraguá Conventions

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,381 reviews
Brittany T. Couples - 11/08/2019 AccorHotels review
« We always enjoy our stay. »

The hotel staff accommodated all of our needs and our room was at the level we usually expect from this hotel. The only thing I wish was that we had a second set of bedding for the additional sofa bed in our room.

Dirce N. P. Business - 30/07/2019 AccorHotels review
« Agradável »

Demora no check-in

M., L. Families - 29/07/2019 AccorHotels review
« Third family trip to São Paulo at Jaraguá »

This was third time I stayed at Jaraguá with my family. Its location is very convenient for tourists, you can shortly drive to any place you need. The bedroom easily accommodates four people. Nice breakfast and smiling attendants.

Ali H. Business - 25/07/2019 AccorHotels review
« Extremely satisfied »

excellent stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ali Mohamed H., We very much appreciate your comments regarding your stay at the Novotel São Paulo Jaraguá Conventions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, KENIA MIRANDA Subgerente / Deputy Manager NOVOTEL SÃO PAULO JARAGUÁ CONVENTIONS Rua Martins Fontes, 71 – Centro, São Paulo - SP Tel : +5… Tel : +5… h6… novotel.com accorhotels.com

Sarhan A. Business - 22/07/2019 AccorHotels review
« Could be better! »

Everything was ok except the long wait for checking in, plus the air conditioner did not work proper and the room was freezing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarhan Mohammed A., Thank you for taking the time to tell us about your experience at the Novotel São Paulo Jaraguá Conventions. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, KENIA MIRANDA Subgerente / Deputy Manager NOVOTEL SÃO PAULO JARAGUÁ CONVENTIONS Rua Martins Fontes, 71 – Centro, São Paulo - SP Tel : +5… Tel : +5… h6… novotel.com accorhotels.com

Business - 17/07/2019 TripAdvisor review
« Excellence in service »

Hotel with excellent accommodation and very good staff. excellent breakfast and good accomodations. Location is good but requires attention of the guests. I recommend this hotel mainly for you traveling on business.

Anonymous Business - 05/07/2019 AccorHotels review
« Convenience »

Good experience. Nice structure and clean bedrooms and bathrooms. Two issues: - Parking inside the building did not let me park my motorcycle . They've asked me to park in an external parking lot, in the street behind the building. - Strong cigar smoke smell in the corridors upstairs (26 th floor) - Bedroom with just one office chair

Our hotel has responded to the review
Our hotel has responded to the review

Dear Severino, Thank you for taking the time to tell us about your experience at the Novotel São Paulo Jaraguá Conventions. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, KENIA MIRANDA Subgerente / Deputy Manager NOVOTEL SÃO PAULO JARAGUÁ CONVENTIONS Rua Martins Fontes, 71 – Centro, São Paulo - SP Tel : +5… Tel : +5… h6… novotel.com accorhotels.com

Luciano D. Families - 30/06/2019 AccorHotels review
« Nice »

The room was big and comfortable. But when we arrived at night to prepare and clean and wash kids, we had problem with water. The shower didn’t fit between cold and hot water. We changed room two times.

Gabe Families - 29/06/2019 AccorHotels review
« Horrible »

A mission going to elevator with keycard, the night shift reception is very slow. Lost my car in the parking lot, too much noise outside,, dont stay in this bas hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gabriel M., Thank you for taking the time to tell us about your experience at the Novotel São Paulo Jaraguá Conventions. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, KENIA MIRANDA Subgerente / Deputy Manager NOVOTEL SÃO PAULO JARAGUÁ CONVENTIONS Rua Martins Fontes, 71 – Centro, São Paulo - SP Tel : +5… Tel : +5… h6… novotel.com accorhotels.com

Mark W. Business - 05/06/2019 AccorHotels review
« Very friendly staff »

very nice place to stay and view the city.

Decio M. D. S. Families - 29/05/2019 AccorHotels review
« The instalations are good, but the reception was terrible. »

Our check-in took almost two hours. My booking was for 3 people and my room had only 2 beds. The breakfast was normal. My experiente in this hotel was bad and I do not intend to stay at this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr Decio, Agradecemos muito por ter-nos dedicado o seu tempo para nos escrever após a sua estada no Novotel Sao Paulo Jaragua Conventions. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, por isso queira aceitar as nossas sinceras desculpas. Desejamos e trabalhamos para sempre prestar a melhor qualidade de serviço e, por isso, a sua opinião é para nós fundamental. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança em uma próxima estada. Na expectativa de receber sua visita novamente, queira aceitar os nossos melhores cumprimentos. Cordialmente, KENIA MIRANDA Subgerente / Deputy Manager NOVOTEL SÃO PAULO JARAGUÁ CONVENTIONS Rua Martins Fontes, 71 – Centro, São Paulo - SP Tel : +5… Tel : +5… h6… novotel.com accorhotels.com

Douglas Business - 13/05/2019 AccorHotels review
« Need better cleaning »

Long lines for check in, elevator does not accept my card, bathroom have hair from other guests in 2 places, bed sheet smells bad.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Douglas Rafael Almeida C., Thank you for taking the time to tell us about your experience at the Novotel São Paulo Jaraguá Conventions. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, KENIA MIRANDA Subgerente / Deputy Manager NOVOTEL SÃO PAULO JARAGUÁ CONVENTIONS Rua Martins Fontes, 71 – Centro, São Paulo - SP Tel : +5… Tel : +5… h6… novotel.com accorhotels.com

Joaquim S. Families - 12/05/2019 AccorHotels review
« Horrible breakfast, no amenities »

I was expecting more like Novotel center north where breakfast is fresh and clean, this hotel needs few improvements - no iron, no iron board, no amenities like pool, breakfast food is not fresh/clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joaquim s., Thank you for taking the time to tell us about your experience at the Novotel São Paulo Jaraguá Conventions. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, KENIA MIRANDA Subgerente / Deputy Manager NOVOTEL SÃO PAULO JARAGUÁ CONVENTIONS Rua Martins Fontes, 71 – Centro, São Paulo - SP Tel : +5… Tel : +5… h6… novotel.com accorhotels.com

John Couples - 08/05/2019 AccorHotels review
« Unsatisfactory »

The rooms are in a dire need of repair

Our hotel has responded to the review
Our hotel has responded to the review

Dear John F., Thank you for taking the time to tell us about your experience at the Novotel São Paulo Jaraguá Conventions. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, KENIA MIRANDA Subgerente / Deputy Manager NOVOTEL SÃO PAULO JARAGUÁ CONVENTIONS Rua Martins Fontes, 71 – Centro, São Paulo - SP Tel : +5… Tel : +5… h6… novotel.com accorhotels.com

Kim G. Business - 26/04/2019 AccorHotels review
« Did not get my bill emailed to me as per my request »

I was pleased with my check in experience. The room I was given was a smoking room I believe which is not my preference and the bed was very uncomfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kim G., Thank you for taking the time to tell us about your experience at the Novotel São Paulo Jaraguá Conventions. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, KENIA MIRANDA Subgerente / Deputy Manager NOVOTEL SÃO PAULO JARAGUÁ CONVENTIONS Rua Martins Fontes, 71 – Centro, São Paulo - SP Tel : +5… Tel : +5… h6… novotel.com accorhotels.com

Ivan C. Business - 17/04/2019 AccorHotels review
« I truly enjoyed the hotel rooms and location of the space. »

Everything was truly amazing. Between the rooms, the complimentary breakfast, the hospitality service and the location, i could not have asked for anything more.

David I. Business - 02/04/2019 AccorHotels review
« Rather disappointed »

The hotel needs to be refurbished it is not in good condition. No Tea/Coffee making facilities in the room Wifi in room is poor, needed to go to reception to get wifi No Bar Facilities to socialise with colleagues No money changing facilities Most staff dont speak english Room service is appaling, I order tea at 10am on Thursday and despite reminders it NEVER came. I will never use this hotel again

Our hotel has responded to the review
Our hotel has responded to the review

Dear David I., Thank you for taking the time to tell us about your experience at the Novotel São Paulo Jaraguá Conventions. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, KENIA MIRANDA Subgerente / Deputy Manager NOVOTEL SÃO PAULO JARAGUÁ CONVENTIONS Rua Martins Fontes, 71 – Centro, São Paulo - SP Tel : +5… Tel : +5… h6… novotel.com accorhotels.com

Business - 01/04/2019 TripAdvisor review
« Good Location »

Very good location near restaurants ans shops. People that work for the hotel are very kind. Parking is expensive and also takes long time to return cars. The food and all the services provided by the hotel are average.

Alexander C. Business - 28/03/2019 AccorHotels review
« Clean but dated room, ok service »

The room was clean however very old. The service was ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexander C., We very much appreciate your comments regarding your stay at the Novotel São Paulo Jaraguá Conventions. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, KENIA MIRANDA Subgerente / Deputy Manager NOVOTEL SÃO PAULO JARAGUÁ CONVENTIONS Rua Martins Fontes, 71 – Centro, São Paulo - SP Tel : +5… Tel : +5… h6… novotel.com accorhotels.com

Jose A. P. J. Business - 24/03/2019 AccorHotels review
« Nice stay! »

As always, central desk excepcionaly! They call me in advance, and they gave me an extraordinary upgrade and a delicious table of cheese. Tks

Our hotel has responded to the review
Our hotel has responded to the review

Caro Sr José Afonso, Agradecemos muito os seus comentários sobre a sua estada no Novotel São Paulo Jaraguá Conventions. Foi com prazer que recebemos as suas felicitações. Não deixaremos de compartilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para prestar serviço de alta qualidade. Caso tenha interesse, nos alegraria muito que compartilhasse sua opinião sobre o nosso hotel em nossa página no site Trip Advisor. Deixo aqui o link e agradeço de antemão: http://www.tripadvisor.com.br/Hotel_Review-g303631-d306536-Reviews-Hotel_Novotel_Sao_Paulo_Jaragua_Convention-Sao_Paulo_State_of_Sao_Paulo.html#REVIEWS. Na expectativa de receber sua visita novamente, queira aceitar os nossos melhores cumprimentos. Cordialmente. KENIA MIRANDA Subgerente / Deputy Manager NOVOTEL SÃO PAULO JARAGUÁ CONVENTIONS Rua Martins Fontes, 71 – Centro, São Paulo - SP Tel : +5… Tel : +5… h6… novotel.com accorhotels.com

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