Hotel - Novotel Suites Clermont Ferrand Polydome
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Clermont Ferrand Polydome Hotel

4.5/5 944 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Boutique Gourmande

Leisure and activities

  • Fitness centre
  • Massage
  • Outdoor tennis court  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
  • Snack & beverage machine

Business services

  • 1 meeting room(s)
  • Web corner
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

MICHELIN0.5 km / 0.31 mi

Congress centre

POLYDOME0.2 km / 0.12 mi

Your meetings and events

Novotel Suites Clermont Ferrand Polydome Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Salon Welcome 30 m2 2 m 19 10 19 19 0
    • WIFI access
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our suites

  • 91 suites
  • 61 non-smoking suites
  • 3 suites for people with reduced mobility
  • 58 family suites
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Remote control TV
    • WIFI in your room
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
Our suites fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 3,529 reviews

Our guest reviews for
Novotel Suites Clermont Ferrand Polydome

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 944 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
obaidk585 Family - 17/08/2019 TripAdvisor review
« Good place for short stay »

Staff was nice and helpful. Breakfast was better than other Novotel facilities. Parking was good. Hotel was clean. The room was as expected. We were family of 4 with 2 kids and kid had separate beds. The washroom looks like cruise washroom, quite small and all pre febricated

Anonymous Families - 05/08/2019 AccorHotels review
« enjoyable , clean, relaxed hotel. »

Enjoyable stay, room was spacious with fridge and complimentary water on arrival. Overall very satisfied. Staff a little abrupt at times but this may have been language barrier.

Bryan Families - 05/08/2019 AccorHotels review
« Fine stay at the hotel Novotel Suites »

Friendly hotel with spacious family room well equip tv movie channels and Nespresso machine. Breakfast is just fine and lots to choose from. Unfortunately no diner restaurant om premises of the hotel and small parking spaces in the garage.

Bert Families - 05/08/2019 AccorHotels review
« It's okay »

For a 4 star hotel, it's not that 4-starish. It lacks appearance and appeal. The view from your room is literally a concrete wall. But the hotel itself not that bad. Rooms are tidy and breakfast is good. A good hotel for your travel-stay-over.

Ian K. Couples - 31/07/2019 AccorHotels review
« First Class Hotel - Excellent caring and helpful staff. The ladies on the desk were excellent. »

It has been a long time since we have stayed in a Novotel. We normally use Mercure which fits into our travel plans. However, we were not disappointed in our visit to Claremont Ferrand. We had a problem with a car breakdown. The assistance your front desk staff ladies could not have been more helpful or kind. Thank you all very much.

Gilles D. Families - 29/07/2019 AccorHotels review

Felt welcome. Liked room layout. Poor breakfast

M. F. S. Families - 21/07/2019 AccorHotels review
« An excellent stopover which we were happy to return to. »

We had an excellent stay at this hotel last summer and we were really looking forward to going back. It did not disappoint ! All members of staff that we came into contact with were pleasant and helpful. The rooms were clean, tidy, well prepared and well presented. All family members in our party slept well. Breakfast was plentiful, varied and attractively presented. If we return to the area we would most defiantly stay at this hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear, We are really glad to know that we stay your favorite place in Clermont. The whole team is motivated to give the best to help you during your stay and read a comment like this keeps on pushing us to do more. Yes indeed, we always try to add some new product at the breakfast to please everybody and get you ready to start a new day! It will be a pleasure if you stay longer with us next time J Céline BECKER Directrice

Monica V. Business - 07/07/2019 AccorHotels review
« Odeur et table avec revetement goulant chambre 101 »

After 2 years I notice less attention in details. Room 101 was overall good, but there was a strange smell and the table has coating that seems sticky at the touch

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to write us. We are terribly sorry that your stay had some dissatisfaction. We are terribly sorry for the smell and we do not understand why. Our chambermaid try to make our best to clean your rooms. For the table the renovation will be made as soon as possible. We are terribly sorry once again and we hope to see you back to better serve you. Best regards Anna BOHORODZICZ Assistante de direction

Anonymous Business - 04/07/2019 AccorHotels review
« Good »

I really appreciate the ability to choose food from the downstairs counter and eat in the room: would like more vegetarian options. Also the fitness room could do with heavier dumbbells: the only choice is 2.5 kg. The breakfast is great.

Anonymous Families - 04/07/2019 AccorHotels review
« Family transit travelling with new born »

Warm welcome, despite late arrival. Spacious and luxurious room, vvery convenient, even with new born child requirements. Climatisation, baby equipment and accessories in the room (table, etc..) permitted a very good stay for my 7 months baby : he was very tired, therefore not in very good mood. Despite of that, he slept very well all night, and we could as well do another nap in the morning, after breakfast, from 9h to 11h. Breakfast was good and entire staff was following very good behaviour. I highly recommand this hotel.

Paweł Families - 01/07/2019 AccorHotels review
« Super »

Super miła atmosfera

Anonymous Business - 01/07/2019 AccorHotels review
« Great »

The staff was extremely friendly and always helpful. I really enjoyed my stay.

G Business - 30/06/2019 AccorHotels review

Very good comdortable hotel. Very helpful staff

Rww Business - 24/06/2019 AccorHotels review
« The front desk staff was always friendly and accommodating »

pleasant staff and location is excellent. I will return on next visit.

Webookaccor Couples - 18/06/2019 AccorHotels review
« excellent spacious room, great location, peace and quiet, convenient for city centre and access to road networks »

virtually perfect after a tiring drive from Provence, but why charge for parking?

Anonymous Business - 09/06/2019 AccorHotels review
« A bit disappointing »

Not a 4-star hôtel...

Our hotel has responded to the review
Our hotel has responded to the review

DEAR GUEST Thank you for taking the time to tell us about your experience at the Novotel Suites Clermont-Ferrand Polydome. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Céline BECKER Directrice

Gyorgy H. Business - 30/05/2019 AccorHotels review

the room is very nice and comfort and cleaned fitness center is rather good breakfast is very good but at the weekend the it was imperfect ( some plates were empty from 9 o'clock :(

Anonymous Business - 28/05/2019 AccorHotels review
« Great people. Family atmosphere. Comfortable and convenient. Love the addition of pizza »

Great people. Family atmosphere. Comfortable and convenient. Love the addition of pizza

Murielle Business - 19/05/2019 AccorHotels review
« never disappoints »

very good, come here once a year and always charming professional welcome

Martin R. Families - 18/05/2019 AccorHotels review
« Ok except for check-in »

At check-in had a problem convincing the person on duty to give me the 3 rooms I had booked as he said I hadn't paid enough. I explained 3 times that as an accor club member I had booked a secret sales deal but he refused to accept that the price I paid was correct. Eventually l, having shown him the confirmation several times he gave me the number of rooms booked but he behaved as if he was doing me a favour.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We thank you for your feedback at the Suite Novotel Clermont Ferrand Polydome. I am sorry that your experience did not meet your expectations. Yes indeed, you booked 3 rooms with the special private sale Tribu offer. Unfortunately, we only receive 2 rooms for your booking. After the first check, we still had only 2 rooms despite your booking confimation proof. Then it appears that 3 rooms were booked. A that moment, we do our best to give you as quickly as possible what your were waiting for. Be sure this trouble was fixed, and that we will put our heart into giving you a best experience if you give us the chance to welcome you back again. Sincerely, Kévin Larance Chef de brigade

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