Hotel - ibis Amman
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Amman Hotel

4.0/5 886 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK-IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Shoe shine machine
  • Currency exchange

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours
  • Snack & beverage machine

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

AIR FRANCE SHEISANI3 km / 1.86 mi ROYAL JORDAN ABDALI3 km / 1.86 mi
EMIRATES WADI SAQRA3 km / 1.86 mi

Congress centre

KING HUSSEIN55 km / 34.18 mi

Exhibition centre

AMMAN INT EXHI CENT20 km / 12.43 mi

Your meetings and events

ibis Amman Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEETINGROOM 1 34 m2 3 m 35 17 20 17 15
MEETINGROOM 2 34 m2 3 m 35 17 20 17 15
M.A.S (BOARD MEETING ROOM) 43 m2 3 m 45 22 24 22 20
MAS MEETING 2 55 m2 2 m 80 24 28 30 36
OOPEN 2 70 m2 3 m 60 34 40 30 36
OOPEN 1 96 m2 3 m 80 34 40 38 42
    • Audio and video equipment
    • Day light
    • WIFI access
    • Video equipment
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 158 rooms
  • 95 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 44 connecting rooms
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Direct dial telephone
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 45 outlet
    • Hair dryer in bathroom
    • Shower
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.0/5 AccorHotels Rating 2,494 reviews

Our guest reviews for
ibis Amman

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 886 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Nicki M. Couples - 09/08/2019 AccorHotels review
« Good »

A good overall experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Nicki, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Adel S. Solo - 08/08/2019 AccorHotels review
« Great »

Great as always.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Adel, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Mohamed E. S. Business - 08/08/2019 AccorHotels review
« I like Ibis Amman »

Nice hotel, perfect location, hospitality is perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mohamed, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Anonymous Solo - 07/08/2019 AccorHotels review
« Very comfortable stay »

I had a great time staying at the hotel staff was very kind and friendly especially the front office team they were very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Derrick, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Carene K. Solo - 07/08/2019 AccorHotels review
« Very Dirty Room »

I have stayed in IBIS Amman for 2 nights (27/07/2019 and 02/08/2019). Both of my stays were terrible!!! On the first day, I've entered my room and noticed that the furnitures in the room were extremely old, however, I overlooked over this issue before I've discovered that both the cover and the sheet were dirty (with nasty looking stains over them). I've went to the reception and asked them to kindly change the sheets at 1PM before my return. I've returned to the hotel at 11 PM and discovered that my sheets were still dirty. I went to the counter and complained about the situation and asked them to change my room. I fortunately got a new room at around 1 AM... During my second stay, I have informed the reception officers about my experience and asked them to give me a clean room. However, the same story happened again, the sheets were dirty. This time, I've decided not to complain since I've thought it's useles and decided to sleep on my desk chair. I admit that your reception officer Juliana Khoury was very friendly and helpful however my experience at IBIS hotel was terrible. I will never book a room with IBIS Amman again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Carene, Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman. Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement. May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind Regards Lama’ Almasarwah Front Office Manager

Husam S. Couples - 06/08/2019 AccorHotels review

Check in was perfect with ahmad at front desk very professional break fast staff were very nice great stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Husam, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Loreto Solo - 06/08/2019 AccorHotels review
« Declining quality of service overtime »

I used to stay in Ibis Amman and, through times, the service is downgrading. Room was not entirely clean and there are no hand towels - only bath towel. I ordered for a food and it took a long time to be served. The rice was cold so I politely asked the staff if he could heat the rice. It took sometime so my other food was already cold.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Loreto Jr, Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman. Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement. May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind Regards Lama’ Almasarwah Front Office Manager

V K. Business - 06/08/2019 AccorHotels review
« one night stay »

It was ok I though expensive and probably should have booked online. A sign outside said single rooms 48JOD. I actually paid much more than that Room was fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Vincent, Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman. Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement. May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind Regards Lama’ Almasarwah Front Office Manager

Sairam S. Solo - 04/08/2019 AccorHotels review
« Poor rooms »

As I was checking in, the reception told me I would be upgraded to a superior room! The room was very old and dull! No toiletries or sanitary items were present in the room! Even a small hotel would provide those. Overall a disappointing experience with ibis.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sairam, Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman. Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement. May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind Regards Lama’ Almasarwah Front Office Manager

Anonymous Solo - 02/08/2019 AccorHotels review

They have a sign outside with a price and they charge me more ( ninteen)dinar then I want to stay till Sunday they S. we are full That ok but when I was leaving they have aroom. I left.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Abdel Fattah, Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman. Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement. As for the above comments and regarding the posted rate on the hotel entrance, please be aware that this rate is sales and tax excluded as we explained for you upon check in. moreover we did our best to satisfy you by offering you a free breakfast for two nights. May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind Regards Lama’ Almasarwah Front Office Manager

Mr N. J. Business - 02/08/2019 AccorHotels review
« Underwhelming service at this hotel »

This hotel has an underwhelming service. Ordering food at this hotel restaurant exposes the poor quality of the service. The staff is very slow, they have no sense of hotel service, not trained at all. Furthermore, the rooms are lacking basic amenities such as USB chargers, shampoo in the barhrooms...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Nawfal, Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman. Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement. May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind Regards Lama’ Almasarwah Front Office Manager

Maor M. Business - 02/08/2019 AccorHotels review
« Very satisifed! »

The personnel at the ibis Amman is very attentive and respectful, always making sure that the needs for me and my colleagues were satisfied. The rooms are clean and comfortable, and the food was awesome for what I understood -I have dietary restrictions (kosher) that could not be accomodated and that was not a problem, the hotel did their best to provide vegan-friendly snacks and breakfasts, while I brought my own main meals

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Maor, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Ibrahim A. Families - 01/08/2019 AccorHotels review
« Pleasure »

Fantastic as usual and cooperative staff as expected

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ibrhim, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Gm Business - 01/08/2019 AccorHotels review
« Eng. »

Staff very polite and welcoming, Buffet breakfast is varied, so you can find all you want to eat, Dinner at I-bar is delicious, with a drink... I notice always that bathrooms need some renovation in all the rooms, and the rooms as well. Overall experience is good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Georges, Thank you so much for taking the time out to write us a glowing review. We are absolutely thrilled that your expectations were met and that you liked our friendly staff, delicious food, and good services. As for the above comment, allow me to share with you that we are in a plan of upgrading our hotel facilities to meet our guest expectations. May we continue to have the pleasure in welcoming you back in the near future at Ibis Amman. Kind Regards Lama’ Almasarwah Front Office Manager

Hussain A. Y. Families - 30/07/2019 AccorHotels review
« It was a pleasant experience »

Ibis hotels will always be my choice wherever i go, it’s quite, clean, has a friendly staff and the prices are reasonable. We had an issue with our reservation and the manager showed a great amount of flexibility in providing satisfactory service at the end, this hotel never disappointed me before. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Backaldrinarab G. Business - 30/07/2019 AccorHotels review
« business »

for a short business trip , it was good enough to make me feel satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued g., Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Hisham A. Business - 29/07/2019 AccorHotels review
« Satisfied in general but expected more from Accor Hotels, especially for a Club member »

- I arrived at the reception few hours before check in time (2 pm). The receptionist was extremely nice and polite, but I waited 55 minutes in the lobby, exhausted from the early morning flight, until I knew whether the room will be ready or not. I did not ask to prepare the room early; I just asked to be informed! In all my previous travels, never was I maltreated on check-in as such! - Room cleanness was slightly below average, otherwise the room was quite good. - Bathroom readiness was below average. - The breakfast was very good. - The gym was relatively small, but the 24-hr access somehow balanced that. - I did not ask for room service during my 4-night stay, therefore I cannot judge it. - The staff were generally nice, and check-out was smooth. - The location of the hotel was my prime reason for choosing it. Despite the jammed traffic in Amman, I found the location quite strategic for business travelers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Hisham, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Turki A. Business - 29/07/2019 AccorHotels review
« Dissatisfaction »

I would like to inform you of my deep dissatisfaction with the service provided by you during my stay at the Ibis Hotel Amman - from 13/07/2019 until 25/07/2019 I did not expect to find like this kind of service from one of a hotel in the prestigious Accor brand. I understand that Ibis hotel is three stars but it bears the iconic Accor Hotels. Recently I received an email informing me to upgrade my membership to silver... After what I faced I think I deserve the highest grade with the Accor loyalty program. I faced poor services, poor facilities, maintenance work, and inconvenience. I will spend a honeymoon in Europe in the next period. After the bitter experience with your hotel, I will make sure I do not stay at any hotel in Accor Chain. During the next business trips, I will ask our responsible person for the bookings and excursions to exclude any reservation at any hotel for Accor. This is a real resentment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Turki A., Thank you for taking the time to tell us about your experience at the ibis Amman. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. it was my pleaser talking to you this morning and discuss the matter directly , Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence ( you will receive an Email very soon) We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khaled Adawi Operation Manger

Anonymous Solo - 28/07/2019 AccorHotels review
« Was a friendly hotel »

Was a very friendly hotel and perfect staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Tareq, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Nicolas Business - 28/07/2019 AccorHotels review
« Good as always »

enjoyable and friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Nicolas, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

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