Hotel - Sofitel Guangzhou Sunrich
Sofitel Hotel Sofitel Hotel

Sofitel Guangzhou Sunrich Hotel

4.5/5 2,569 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Table tennis

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 17 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ADIDAS1.5 km / 0.93 mi AMWAY CORPORATION1.1 km / 0.68 mi CISCO1.8 km / 1.12 mi DELOITE1.5 km / 0.93 mi HP1 km / 0.62 mi IBM2 km / 1.24 mi KPMG1.5 km / 0.93 mi NIKE1.5 km / 0.93 mi PROCTER & GAMBLE2 km / 1.24 mi SIEMENS1.6 km / 0.99 mi
AMWAY1 km / 0.62 mi APPLE COMPUTERS1.5 km / 0.93 mi COLGATE-PALMOLIVE1.5 km / 0.93 mi HEWLETT PACKARD1.1 km / 0.68 mi HSBC1.5 km / 0.93 mi INTEL1.1 km / 0.68 mi MITSUBISHI1 km / 0.62 mi ORACLE1 km / 0.62 mi SAMSUNG1.5 km / 0.93 mi TOYOTA1 km / 0.62 mi

Exhibition centre

PAZHOU EXHIBITION8 km / 4.97 mi

Your meetings and events

The ultimate choice for high class events in Guangzhou, the hotel features WIFI access throughout, world-class equipment in keeping with Sofitel's Magnifique Meetings initiative, plus a loft kitchen in public areas, ideal for breaks and demonstrations.Modern red sculptures and décor sit above carpets woven with French poetry. Bathrooms indulge you with Lanvin and L'Occitane products. Breathtaking views of the city stretch before you.We proudly host each event with state-of-the-art AV innovative cuisine contemporary design and sublime service. Sweep guests off their feet in the Grand Ballroom. Convene in superior style beneath the rotunda of the Salon Flaubert.

Sofitel Guangzhou Sunrich Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SALON BIZET 36 m2 3 m 0 0 15 0 15
SALON LE NOTRE 36 m2 3 m 0 0 12 0 12
SALON BEJART 40 m2 3 m 0 0 15 0 15
SALON DOISNEAU 50 m2 3 m 40 15 15 24 24
SALON RAVEL 50 m2 3 m 40 15 15 24 24
SALON VOLTAIRE 50 m2 3 m 40 15 15 24 15
SALON RENOIR 70 m2 3 m 20 0 10 0 10
VIP 2 75 m2 3 m 0 22 22 0 22
VIP 1 110 m2 3 m 108 30 28 64 60
SALON FLAUBERT 113 m2 3 m 0 0 48 0 48
SALON MONET 120 m2 3 m 0 0 22 0 22
SALON BERLIOZ 130 m2 3 m 0 40 25 0 25
SALON CLAUDEL 130 m2 3 m 0 0 15 0 15
SALON RODIN 160 m2 3 m 56 28 30 30 80
SALLE DELACROIX 400 m2 3 m 406 55 50 210 50
SALLE VICTOR HUGO 410 m2 3 m 440 50 50 270 50
GRAND BALLROOM 900 m2 8 m 800 300 380 500 600
    • Indoor and Outdoor facilities
    • Screen
    • Soundproof
    • Flipchart
    • Video camera
    • Videoconferencing
    • Audio and video equipment
    • Office
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Wedding co-ordinator
    • Accommodation
    • Fine Cuisine
    • Wedding ceremony
    • Catering available
    • Kitchen & restnt hire available
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 493 rooms

Our restaurants and bars

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4.6/5 AccorHotels Rating 3,932 reviews

Our guest reviews for
Sofitel Guangzhou Sunrich

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,569 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Family - 19/07/2019 TripAdvisor review
« Excellent service, but poor quality room »

Very noisy from neighboring rooms (Tried to make a complaint, but could not get through for three times) Sewage-like smell from air conditioning unit Excellent service from friendly staff (lounge, swimming pool & house keeping)

Lidya Families - 15/07/2019 AccorHotels certified review
« Amazing!! »

I stay with 2 kids. My kids feel comfortable at room, clean room, big space, and have a nice bed. Overall its so great. Someday will be back again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lidya, Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. While analysing our areas for improvement, we noticed that 'Your breakfast' was filled with a mark around 60% , leaving a great opportunity for us to improve our 'quality of food beverages' to deliver to our guests. May we kindly ask you if you would be able to describe what we missed to deliver to you at breakfast and what else could we do to enlighten your stay with us in the future? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Dawit Business - 13/07/2019 AccorHotels certified review
« i felt like home. »

it was very nice from the moment i stepped in to the hotel a Guy name ROCCO Very good guy with a friendly appearance took my luggage and when i was leaving the hotel a guy name JAYDEN and also EVGENIIA from Russia with a very good English ascent helped me a lot. just want to say thank you guys

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAWIT, Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Viktar Business - 13/07/2019 AccorHotels certified review
« Amazing stay »

Sofitel Guangzhou Sunrich is an impeccable hotel. The rooms are clean and spacious, the location is unbeatable, and the staff are extremely helpful. Evgenia Shishmareva was especially kind and helpful. I will definitely stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Viktar, Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also take this opportunity to ask you a favour : would you be so kind to write a review on TripAdvisor for us?TripAdvisor is the world’s largest travel site, helping over 60 million visitors every month plan the perfect trip. Please click the link as below to start your review of Sofitel Guangzhou Sunrich, https://www.tripadvisor.com/Hotel_Review-g298555-d19…-Reviews-Sofitel_Guangzhou_Sunrich-Guangzhou_Guangdong.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Marco Families - 08/07/2019 AccorHotels certified review
« Nice location, the staff very helpful, make us feel comfort. »

Excellent hotel. Thx to the staff special to Bibber, he always help us, so friendly also Angela, David, Jube, Cavan. They always help us find taxi, tell us about guangzhou culinary so I feel very pleasant. The room are superb and very clean. Overall was wonderful stay here. PERFECT!³

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcor, Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also take this opportunity to ask you a favour : would you be so kind to write a review on TripAdvisor for us?TripAdvisor is the world’s largest travel site, helping over 60 million visitors every month plan the perfect trip. Please click the link as below to start your review of Sofitel Guangzhou Sunrich, https://www.tripadvisor.com/Hotel_Review-g298555-d19…-Reviews-Sofitel_Guangzhou_Sunrich-Guangzhou_Guangdong.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Anonymous Business - 04/07/2019 AccorHotels certified review
« Truly exceptional »

In the 3 nights I stayed, I experienced constant attention to details and care, prompt service and outstanding assistance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also take this opportunity to ask you a favour : would you be so kind to write a review on TripAdvisor for us?TripAdvisor is the world’s largest travel site, helping over 60 million visitors every month plan the perfect trip. Please click the link as below to start your review of Sofitel Guangzhou Sunrich, https://www.tripadvisor.com/Hotel_Review-g298555-d19…-Reviews-Sofitel_Guangzhou_Sunrich-Guangzhou_Guangdong.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

David C. Couples - 03/07/2019 AccorHotels certified review
« Overcrowded and understaffed hotel. Avoid it. »

Room was beautiful and the concierge desk was very helpful. Breakfast, though was terrible. Overcrowded, and understaffed with employees who were stressed and clearly didn't like their jobs. Terrible customer service for a 5-star hotel. On both mornings that we were there (Sunday and Monday) there was a long line in order to wait for a breakfast table. Once we were seated it was clear that many tables were available, but there was not staff to clean them and prepare for other guests. Getting someone to serve us coffee or tea was almost impossible. And much of the food kept running out - again because there did not seem to be enough staff to keep the food on the buffet stocked. Very very disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David C., Bonjour! Thank you for taking the time to tell us about your experience at the Sofitel Guangzhou Sunrich. We are sorry that our breakfast did not meet your expectations during your stay with us; please allow us to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Cy Families - 02/07/2019 AccorHotels certified review

Air Con is not cool enough, TV is not loud enough

Our hotel has responded to the review
Our hotel has responded to the review

Dear CY, Bonjour! Thank you for taking the time to tell us about your experience at the Sofitel Guangzhou Sunrich. We are sorry that our guestroom facilities did not meet your expectations; please allow us to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that the hotel Engineering has taken appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Francisco J. F. Business - 19/06/2019 AccorHotels certified review
« Adequate and satisfactory »

It was a pleasure to be assisted by Ms. Evgenia Shishmareva. The combination of professionalism and familiarity make me feel really comfortable. Please express my gratitude to her.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Francisco Jose F., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also take this opportunity to ask you a favour : would you be so kind to write a review on TripAdvisor for us?TripAdvisor is the world’s largest travel site, helping over 60 million visitors every month plan the perfect trip. Please click the link as below to start your review of Sofitel Guangzhou Sunrich, https://www.tripadvisor.com/Hotel_Review-g298555-d19…-Reviews-Sofitel_Guangzhou_Sunrich-Guangzhou_Guangdong.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Jeetendra S. Friends - 18/06/2019 AccorHotels certified review
« Perfect »

This hotel is near perfect! Great location, attractive public rooms, comfortable and spacious bedrooms and bathrooms, attentive service, good breakfasts and probably the most comfortable bed I have ever slept in. Well done to all concerned, especially Jardin, Cyan, Angel, Tracy and Wendy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeetendra S, Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also take this opportunity to ask you a favour : would you be so kind to write a review on TripAdvisor for us?TripAdvisor is the world’s largest travel site, helping over 60 million visitors every month plan the perfect trip. Please click the link as below to start your review of Sofitel Guangzhou Sunrich, https://www.tripadvisor.com/Hotel_Review-g298555-d19…-Reviews-Sofitel_Guangzhou_Sunrich-Guangzhou_Guangdong.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Curious24966670946 Friends getaway - 18/06/2019 TripAdvisor review
« Thank you »

We had an wonderful 5 nights stay at the Sofitel. As a platinum member, our room was upgraded to a suite room and we enjoyed all the facilities in the hotel. Special thanks to Natalie who looked after me and my friends so well. We will definitely be back again😊😊

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Bonjour! Thank you for your kind words, which have been shared with our team. Your recognition towards Natalie Yuan - Guest Relation Manager is a great motivation to all of them and the entire team to continually strive to provide more memorable moments for every guest vising our hotel. We hope to see you again soon, and we are looking forward to welcoming you back. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Christophe C. Business - 17/06/2019 AccorHotels certified review
« Nice and easy »

Lunge is excellent, the room is clean and large. Food is good as well. Will be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christophe C., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also take this opportunity to ask you a favour : would you be so kind to write a review on TripAdvisor for us?TripAdvisor is the world’s largest travel site, helping over 60 million visitors every month plan the perfect trip. Please click the link as below to start your review of Sofitel Guangzhou Sunrich, https://www.tripadvisor.com/Hotel_Review-g298555-d19…-Reviews-Sofitel_Guangzhou_Sunrich-Guangzhou_Guangdong.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Calvin N. Business - 16/06/2019 AccorHotels certified review
« Excellent »

Very pleasant welcome by your guest service officer, Angel and an extremely good hospitality during my check in service with Cynthia at the front desk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Calvin N., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also take this opportunity to ask you a favour : would you be so kind to write a review on TripAdvisor for us?TripAdvisor is the world’s largest travel site, helping over 60 million visitors every month plan the perfect trip. Please click the link as below to start your review of Sofitel Guangzhou Sunrich, https://www.tripadvisor.com/Hotel_Review-g298555-d19…-Reviews-Sofitel_Guangzhou_Sunrich-Guangzhou_Guangdong.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Munn J. Business - 16/06/2019 AccorHotels certified review
« Great stay but few little things will remain as unpleasant memory »

I shall post my experience on TripAdvisor so there will be genuine action taken

Our hotel has responded to the review
Our hotel has responded to the review

Dear Munn J., Bonjour! Thank you for taking the time to tell us about your experience at the Sofitel Guangzhou Sunrich. We are sorry that your experience did not meet your expectations; please allow us to express our apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. While analysing our areas for improvement, we noticed that majority of the questions were filled with a mark around 50% - 60% , leaving a great opportunity for us to improve on our service delivery. May we kindly ask you if you would be able to describe what we missed to deliver to you and what else could we do to enlighten your stay with us in the future? We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Jeffrey S. Business - 12/06/2019 AccorHotels certified review
« Warm and satisfied »

Tracy & albert very good service. Fantastic and was helpful during my expeirence. Experienced difficulty booking train tickets however they were able to work around the circumstances and find a method for me to embark this trip. Very grateful and appreciative of their understanding and help

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeffrey S., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also take this opportunity to ask you a favour : would you be so kind to write a review on TripAdvisor for us?TripAdvisor is the world’s largest travel site, helping over 60 million visitors every month plan the perfect trip. Please click the link as below to start your review of Sofitel Guangzhou Sunrich, https://www.tripadvisor.com/Hotel_Review-g298555-d19…-Reviews-Sofitel_Guangzhou_Sunrich-Guangzhou_Guangdong.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Konark B. Business - 11/06/2019 AccorHotels certified review
« Excellent »

It was one of the best experiences I had in China the hospitality was just remarkable. I had to wait for a an hour to get the room but then they upgraded me to the club rooms which was a great relief. The food was really nice. Your guest relation officer Ms. Evgeniia was really sweet to me as she always asked me if I had any problems. So overall a stay il always remember. Will stay again whenever I visit next.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Konark B., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would like to invite you to visit our official website www.accorhotels.com for your next visit us, and you may also email our Reservation h6… to directly book our hotel. We hope to have an opportunity to take care of you since the beginning of your journey. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Jung W. Business - 07/06/2019 AccorHotels certified review
« Kind receptionist »

Very kind and fast check in and check out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jung W., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Y., L. Business - 01/06/2019 AccorHotels certified review
« very comfortable »

location is very good. transportation is very convenient. room is extremely comfortable. breakfast is excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Y., L., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Chao Business - 30/05/2019 AccorHotels certified review
« Wonderful stay & professional staff specially Nathalie »

I often come to Guangzhou for business trip and Sofitel sunrich is my favorite hotel. I would like to thank Nathalie the guest relationship manager I appreciate her professionnalisme to satisfy all clients

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chao, Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Y. Solo - 28/05/2019 AccorHotels certified review
« Magnifique stay with magnifique service and suite »

Thanks Natalie for the special arrangement and the welcome amenity ! It is strawberry with chocolate dessert and grand fruit basket with two bottles of water. The service and the A la Carte in the Club Millesime is one of the best comparing with other hotel that I stayed . I like the Guangzhou styled dim sum platter . Thanks the club team Cyan,Albert and Jayden . They all tried their best to meet my requirement and making me feel like at home. I will definitely stay with Sofitel Sunrich next time if I visit GuangZhou again. I hope and looking forward to seeing the team and the hotel again soon!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Y., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also take this opportunity to ask you a favour : would you be so kind to write a review on TripAdvisor for us?TripAdvisor is the world’s largest travel site, helping over 60 million visitors every month plan the perfect trip. Please click the link as below to start your review of Sofitel Guangzhou Sunrich, https://www.tripadvisor.com/Hotel_Review-g298555-d19…-Reviews-Sofitel_Guangzhou_Sunrich-Guangzhou_Guangdong.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

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