Hotel - Sofitel Guangzhou Sunrich
Sofitel Hotel Sofitel Hotel

Sofitel Guangzhou Sunrich Hotel

4.5/5 1,913 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Table tennis

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 17 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ADIDAS1.5 km / 0.93 mi AMWAY CORPORATION1.1 km / 0.68 mi CISCO1.8 km / 1.12 mi DELOITE1.5 km / 0.93 mi HP1 km / 0.62 mi IBM2 km / 1.24 mi KPMG1.5 km / 0.93 mi NIKE1.5 km / 0.93 mi PROCTER & GAMBLE2 km / 1.24 mi SIEMENS1.6 km / 0.99 mi
AMWAY1 km / 0.62 mi APPLE COMPUTERS1.5 km / 0.93 mi COLGATE-PALMOLIVE1.5 km / 0.93 mi HEWLETT PACKARD1.1 km / 0.68 mi HSBC1.5 km / 0.93 mi INTEL1.1 km / 0.68 mi MITSUBISHI1 km / 0.62 mi ORACLE1 km / 0.62 mi SAMSUNG1.5 km / 0.93 mi TOYOTA1 km / 0.62 mi

Exhibition centre

PAZHOU EXHIBITION8 km / 4.97 mi

Your meetings and events

The ultimate choice for high class events in Guangzhou, the hotel features WIFI access throughout, world-class equipment in keeping with Sofitel's Inspired Meetings initiative, plus a loft kitchen in public areas, ideal for breaks and demonstrations.Modern red sculptures and décor sit above carpets woven with French poetry. Bathrooms indulge you with Hermès and L'Occitane products. Breathtaking views of the city stretch before you.We proudly host each event with state-of-the-art AV innovative cuisine contemporary design and sublime service.Sweep guests off their feet in the Grand Ballroom. Convene in superior style beneath the rotunda of the Salon Flaubert.

Sofitel Guangzhou Sunrich Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SALLE DELACROIX 400 m2 3 m 350 150 150 250 280
SALLE VICTOR HUGO 410 m2 3 m 350 150 150 250 280
SALON BEJART 36 m2 3 m 0 0 10 0 0
SALON BERLIOZ 130 m2 3 m 90 40 50 50 80
SALON BIZET 40 m2 3 m 0 0 15 0 0
SALON CLAUDEL 130 m2 3 m 0 0 15 0 15
SALON FLAUBERT 113 m2 3 m 0 0 50 0 0
SALON LE NOTRE 36 m2 3 m 0 0 12 0 0
SALON MONET 120 m2 3 m 0 0 22 0 0
SALON RAVEL 50 m2 3 m 40 18 20 30 24
SALON RENOIR 70 m2 3 m 20 0 10 0 10
SALON RODIN 160 m2 3 m 100 40 50 60 80
SALON VOLTAIRE 50 m2 3 m 0 0 10 0 18
VIP 1 110 m2 3 m 80 30 40 50 70
VIP 2 75 m2 3 m 0 0 25 0 0
GRAND BALLROOM 900 m2 8 m 800 300 380 500 600
SALON DOISNEAU 50 m2 3 m 40 18 20 30 24
    • Indoor and Outdoor facilities
    • Screen
    • Soundproof
    • Flipchart
    • Video camera
    • Videoconferencing
    • Audio and video equipment
    • Office
    • Podium
    • Lectern
    • Day light
    • Slide projector
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • WIFI access
    • Accommodation
    • Fine Cuisine
    • Wedding co-ordinator
    • Wedding ceremony
    • Catering available
    • Simultaneous interpreting
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Discover the definition of luxury at this opulent Guangzhou hotel. All rooms are sleek and stylish with Parisian accents and unique design touches, state-of-the-art Bose technology, and spacious bathrooms with rain showers and television mirrors

  • 493 rooms
  • 1 rooms for people with reduced mobility
  • 20 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Minibar
    • Shower
    • Bathtub
    • Jacuzzi
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Our guest reviews for Sofitel Guangzhou Sunrich

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,913 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Business - 27/11/2018 TripAdvisor review
« Efficient Business Hotel with Excellent Service »

Stayed here for 2nd time for an exhibition. Check in process was smooth and despite not having the room ready they allowed me to wait in the lounge where i have access. Location wise is in the city centre. Most travelling will either need to be picked up or a taxi. metro is quite a far walk away.Rooms were upgraded with a nice touch of free wine waiting in the room for Accor Gold Member. Overall I will come back to this hotel again and I would recommend the service of the staff especially on the club room lounge.

GURDEV S Solo travel - 12/11/2018 TripAdvisor review
« Great hotel for a perfect holiday »

I chose to use the hotel's limousine service. I was greeted by a bellboy when I exit the arrival hall. He made sure my journey from the airport to the hotel is pleasant. And he speaks good English. Once a the lobby, I was immediately taken to the reservation desk and within minutes was on the way to my room. The room was spacious. Mind you, it was the cheapest room in the hotel. They has international plug points, a 40 plus inch TV, a bath tub and an excellent view away from the traffic sound below. However, the bathroom area is an open concept. There is no physical lock but it can be closed when you are using it. The hotel is about 15 minutes or 1.5km walk to the nearest Metro. However, when you reach the Metro (Tianhe Sports Center), you will notice there are large Malls around that you can explore. Use the Metro to go to almost all the great sites in Guangzhou. The hotel breakfast spread is value for money. Make sure you get the breakfast with your room booking. Unfortunately, I was denied breakfast for one of my days due to some mix up in their listing. (I decided not to make an issue out of it). Other than that, I had a great time at Sofitel Guangzhou. I will return to this place again in my next visit to Guangzhou.

Business - 31/10/2018 TripAdvisor review
« Memorable stay at the Sofitel Guangzhou Sunrich »

This is my second time at the Sofitel Sunrich GuangZhou and I am of course pleased with the first one when I was travelling alone. This time I came back with my wife. At arrival we were surprised and touched when the concierge recognized me and really tried to do his best to help us with the luggage. As clubAccor member and also due to our booking to a club Millesemine we were taken to a personal check in in the 29th floor for Club check-in. There I got a warm welcome from Albert Li who also gave us by calling and making restaurant reservation for us. In the morning next day I met again Icy Chen who recognizing from the first time gave me a very warm welcome. She did a tremendous effort to help us with everything from info about the hotel and Guangzhou. This made our stay really comfortable. Most of the concierge staff are very friendly, knowledgeable and most importantly willing to help. I remembered particularly Kevin Lu who wrote very in Chinese the place we want to go. At the cocktail evening we got a short and friendly talk with the general manager who went around to salute the guests. This is a memorial trip to Guanghou and I would highly recommend the Sofitel GuangZhou as an enjoyable and safe place to stay for every non-Chinese speaking going to Guangzhou.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ThanhvanDo, Bonjour! Thank you for continually choosing Sofitel Guangzhou Sunrich and staying with us during the Canton Fair. It is always a great present from our guest when they are satisfied with our services. Our General Manager Mr. William Chea has celebrated with the entire hotel. Your special comments on our staff Albert Li Club Millesime Agent, Icy Chen Club Millesime Manager and Kevin Lu Chief Concierge are a great encouragement for us to create more memorable moments and provide Sofitel Cousu-Main services to our guests. We thank you very much for your recommendation, and we are looking forward to welcoming you back. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Business - 23/10/2018 TripAdvisor review
« Great location and Good services »

Good environment and easy to access shopping area and restaurants. Transportation is free to fair location (Canton fair). Clean room to stay and having a good quality sleeping at night. Staffs are friendly services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Siapom, Bonjour! Thank you for your great remarks, which we have shared with our team. We are very pleased to hear that you enjoyed your stay during the Canton Fair, and look forward to welcoming you back soon. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Solo travel - 20/10/2018 TripAdvisor review
« A short trip to Guangzhou »

I choose this hotel most of the times whenever I visit Guangzhou. It is conveniently located. The hotel provides excellent accommodation experience and good services. I particularly like the room setting and Spa/Massage treatments. I simply love this hotel.Perhaps a minor suggestion. It would be better to provide Spa/Massage menu in each of the room so that I do not have to visit the Spa/Massage centre in advance each time to pre-book my preferred treatment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John_C_Chan, Bonjour! Thank you very much for your constructive feedback. We have displayed our So Spa menu at each guest room once we getting your kind advice right away. We are very pleased to hear that you enjoyed your stay and our So Spa with L'Occitane, and look forward to welcoming you back soon. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Family - 10/10/2018 TripAdvisor review
« Nice! »

We stayed for a night to celebrate my sister's birthday. Location is average, not near train station. Staffs are willing to help, with good services. Nice staffs, especially those of Le Grill. They prepared a table with decorations, in which I did not expect! And we enjoyed the meal, delicious! We had great time there, Thank you all~

Our hotel has responded to the review
Our hotel has responded to the review

Dear louise_lulo, Bonjour! We appreciate very much your great words to describe your dining experience at Le Grill, on 6F in Sofitel Guangzhou Sunrich. It is a great honour for us to have an opportunity to care of your sister's birthday in Sofitel touches – Cousu Main service. We are also glad to know you enjoyed the foods, that are personally created by Daniel Brooker, hotel Executive Chef. We appreciate your patronage and are looking forward to being at your service again soon. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Family - 23/09/2018 TripAdvisor review
« Mr »

It was a very pleasent stay.The accomodation in general is very good.Ammenities around was also greatSpa and swimming area was magnificentBreakfast area and service was impecable.Service and attention was greatLocality was superb

Our hotel has responded to the review
Our hotel has responded to the review

Dear farukjassat, Bonjour! Thank you for taking the time to review our hotel on TripAdvisor. It is our privilege to give a pleasant stay to each guest. We are very pleased to hear that you enjoyed your stay, and we are looking forward to being at your service once again when you are coming back to Guangzhou. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Friends getaway - 09/09/2018 TripAdvisor review
« Comfortable Stay »

The rooms and services provided by the hotel is excellent however the front office staff can be more courteous when handling guest. My experience during check out is not so pleasant. The breakfast is great and Night Turn down service is very good. The hotel ensure we feel comfortable before heading to bed. The hotel might want to provide shutter service to & fro the metro station. Walking to nearby metro station and mall is quite a distance. Having such service, i will definitely come back to stay at this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gerald P, Bonjour! We appreciate that you took some of your time and share with us your constructive feedback on TripAdvisor. We are pleased to know that you have had a comfortable stay with us. We are sorry to know that you have a unpleasant check-out and please allow us to express our apologies. We have definitely looked into the check-out experience that you have noted, and taken some actions to smoothen the operations. We are glad to know you will return, and we are looking forward to better serving you again soon. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Family - 18/08/2018 TripAdvisor review
« Excellent stay @ Sofitel Guangzhou »

Stayed here for 4 days with my family of 6 (including my elderly parents and 2 kids). All of us enjoyed our stay thoroughly, largely due to the wonderful service by the Club Millesime team. The manager Icy Chen deserves particular mention. She was sensitive to the needs of my family and made us feel extremely welcomed. This was our first stay in the hotel and you can be sure we'll return!

Our hotel has responded to the review
Our hotel has responded to the review

Dear sgwee28, Bonjour! We appreciate very much your great words to describe your experiences when in our hotel, which we have shared with our Club Millesime team. We are thankful for your recognition to our Club Millesime Manager, Icy Chen. It is an additionally motivate to herself and also the rest of her team to constantly provide more Feel Welcome experiences to our guests. We look forward to your return next time, and want you to know that we truly value you as our guest. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Business - 11/07/2018 TripAdvisor review
« STAY AT SOFITEL GUANGZHOU SUNRICH »

Our stay at Sofitel Guangzhou Sunrich was excellent. We reached early and the staff were cordial, they provided early check in and breakfast for the privilege members!! We were upgraded and the rooms were spacious, luxurious and comfortable. Very well laid out breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kanwaljit K, Bonjour and thank you for your loyalty to be Accorhotels Le Club member and for choosing Sofitel when visiting Guangzhou. It is always a great present from our guest when we can read their satisfaction and we are also delighted to know that you have enjoyed our exclusive offerings to Le Club members. We also appreciate your kind feedback on TripAdvisor and we look forward to welcoming you back soon. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Family - 28/06/2018 TripAdvisor review
« comfort hotel »

i love this hotel,staff very helpfull and fast respon.specially Vyonne Yu front desk lady.The welcome drink and the service very good.Love to stay here again because not have chance to eat at restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear m4itrism Bonjour! Thank you for taking the time to review our hotel. We appreciate your kind words, and positive feedback. Your recognition towards Yvonne Yu is a great motivation to herself and the entire team to continually strive to provide more memorable moments for every guest vising our hotel. We hope to see you again soon, and we are looking forward to welcoming you back to enjoy our restaurants. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Business - 15/06/2018 TripAdvisor review
« Good hotel but need improve service »

It's good 5 star hotel but 3~4 star service. Staff need improve on they service skill. Room is quite nice and clean. It's quite central location but there is no shop near by hotel, you might need catch the transport for lunch or dinner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adrian K, Bonjour! We welcome all constructive comments, as it helps us to maintain high standards of quality, service and comfort for our guests. We very much appreciate your kind advice and we are definitely looking into our service skill and making the appropriate corrections to continually improve the quality of our service. Thank you again for taking the time to highlight this and we are hoping to see you back again soon to witness the improvements we have made. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

HKTjen Family - 08/06/2018 TripAdvisor review
« Satisfied Guess with almost perfect services by the hotel. »

I have stayed in this hotel in quite a few occasions, still the same hotel with almost perfect services. Although the hotel has been operated for many years, its interiors and facilities have been upgraded from time to time to reflect the 5-star status. Bravo! I was assigned to room 1928. All perfect including view to the city, except the door sweeper in bathroom create lots of noise when door is opened or closed, most probably due to the age of the plastic sweeper that is no longer elastic, waking up my spouse in the middle of night every time I use the bathroom. Shuttle service to the shopping area of TianHe will be nice if it can be provided by the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HKTjen, Bonjour! Thank you for choosing Sofitel Guangzhou Sunrich once again when visiting Guangzhou. We very much appreciate your kind words, and positive feedback to describe our hotel. We thank for your constructive comments regarding on our bathroom sliding door. We apologise for the noise it was made and the hotel Engineering has checked and make it to be sided smoothly now. We thank you once again for your loyalty and we are looking forward for your return and being at your service very soon. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

aminul2018 Business - 10/05/2018 TripAdvisor review
« Soft & Silky »

That was nice to stay over there with nice environment, the staffs are well educated as well very much friendly. One important issue that is room make up was not done in proper time which make me uncomfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear aminul2018, Bonjour! We appreciate that you have taken the time to provide us your feedback on TripAdvisor. Thank you for your kind words to describe your stay with us but we do apology that your room was not ready on time. We hope you will give us the opportunity of welcoming you again in the near further. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

202fr_d_riqueg Solo travel - 29/04/2018 TripAdvisor review
« My favourite hotel in China »

Special and warm thanks to Jade and Carmen who made my stay a dream in a lovely and a so confortable romm at the 29th level. Despite the hotel was really crowdy due to the Guangzhou fair the staff was always kind and avallable. I really felt a preferred and welcome guest

Our hotel has responded to the review
Our hotel has responded to the review

Dear 202fr_d_riqueg, Bonjour! Thank you for your loyalty by choosing Sofitel Guangzhou Sunrich once again when visiting Guangzhou during the Canton Fair. It is our great honour to know that we are your favourite hotel in China. We are thankful for your recognition to Jade Wu and Carmen Xie at Club Millésime. It is a great motivation to both of them and the entire team to continually make every guest Feel Welcome. We look forward to welcoming you back very soon. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Business - 25/04/2018 TripAdvisor review
« Probably the best hotel in China »

This hotel has everything you ever need in regard to accommodation, dining and recreation. The accommodation is opulent the dining, especially the grill restaurant is probably the finest outside of the Barn in Mount Gambier, South Australia and the pool and gym is state of the art.

Our hotel has responded to the review
Our hotel has responded to the review

Dear O6890DGnicholasc, Bonjour! We would like to thank you for your positive review and your kind words to describe your experience when at Sofitel Guangzhou Sunrich. We are glad to know that you had a great moment on the hotel Le Grill, which it is a modern and elegant restaurant and its menu features an array of succulent steaks from around the word. We are looking forward to your next stay, and wanting you to know that we truly value you as our guest. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Business - 25/03/2018 TripAdvisor review
« One of the best Sofitels »

Whilst Guangzhou is not one of my favourite cities the Sofitel Sunrich would be up there as one of the better Hotels I stay at. Had a fantastic corner suite and the Executive lounge offering and staff would have to be some of the best within Accor that I have experienced. After a long day I certainly look forward to returning to the Hotel to its fantastic service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear jeremy835, Bonjour! We thank you for your loyalty to choose Sofitel Guangzhou Sunrich when visiting Guangzhou once again. It is our great honour to know that we are your favourite place and it is the best reward for our team to read such comment. We await the pleasure to welcome you back soon. Sincerely, Mingka Li Guest Experience Manager Sofitel Guangzhou Sunrich

Friends getaway - 26/02/2018 TripAdvisor review
« Professional Staff. Unforgettable experience. »

Rooms are ready to check-in even we arrived before noon --- appreciated! Very attentive and professional hospitality services. Clean rooms and comfy bed. So relax and nice view to enjoy delicious evening F&B on Club Floor. Excellent breakfast. Since we stayed on Valentine's night, friend of mine received a set of diamond ear rings and ring from her husband, unfortunately she carelessly left in rooms and we have gone and didn't aware of it 7 days later. She went back and gratefully got back the memorable gifts. How amazing experience! Well done! We will definitely return. Keep up the good job!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Bonjour! We sincerely appreciate you taking the time to provide us with your feedback. Our team is committed to deliver outstanding customer service and we are glad to see that our team members went above and beyond to make your stay more memorable experiences. We look forward to your next stay, and want you to know that we truly value you as our guest. Sincerely, Mingka Li Guest Experience Manager Sofitel Guangzhou Sunrich

Family - 29/01/2018 TripAdvisor review
« Beautiful hotel »

We stayed for 3 nights and the hotel was gorgeous. The staff are extremely helpful (esp if you are like me and don't speak a word of English). We had a Premium room and it was extremely spacious and luxurious without being gawdy and impractical. My 9 year old loved the bath. Guangzhou is a great city to walk or cycle. From the Sofitel we were able to walk to the Guangzhou Zoo and Mall of the World/Grandview Mall. The pool and spa are very nice. Although more of a business hotel, and not close to a train station I will definitely stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ajay A, Bonjour and thank you for choosing our hotel when visiting Guangzhou. It was our great privilege to take care of you and your family. We are very pleased to read that you and your family enjoyed your stay with us, and we are looking forward to welcoming you back. Sincerely, Mingka Li Guest Experience Manager Sofitel Guangzhou Sunrich

Family - 29/12/2017 TripAdvisor review
« a perfect hotel for work or leisure »

everything was perfect, except that the check-in and check-out experience was kinda slow i feel, breakfast was great but was too busy that could not try the happy hr in the lounge thou, overall all the staffs are excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear wildarms, Bonjour! We sincerely appreciate very much your kind words to describe your recent stay with us and it has been shared with our entire team. We thank you very much for your constructive feedback to check-in and check-out and the necessary steps are being taken to continually improve the quality of our services in this area. We also appreciate your patronage, and we are looking forward for your return to stay at Club Millésime once again. Sincerely, Mingka Li Guest Experience Manager Sofitel Guangzhou Sunrich

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