Hotel - Grand Mercure The Hills Lodge
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure The Hills Lodge

4.5/5 573 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Currency exchange
  • Porter

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Massage
    • Tanning salon (Nearby)
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 05:30 - 23:00
    • Opening hours : Week-end 06:00 - 23:00

Business services

  • 4 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Congress centre

Castle Grand Centre3.5 km / 2.17 mi Castle Hill RSL2.5 km / 1.55 mi Hillsong Church2 km / 1.24 mi Homebush Park18 km / 11.19 mi

Your meetings and events

With it's 4 meeting and conference rooms, the Grand Mercure Hills Lodge offers high speed wi-fi and natural lighting throughout all function rooms. Catering for 10-200 people. Our professional conference planners cover every detail.

Grand Mercure The Hills Lodge Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOARDROOM 38 m2 3 m 25 12 16 12 20
YORK 45 m2 2 m 35 16 18 16 20
LIBRARY 80 m2 2 m 60 28 24 30 50
ESTATE ROOM 182 m2 2 m 200 70 60 80 145
    • Screen
    • Flipchart
    • Soundproof
    • Audio and video equipment
    • Indoor and Outdoor facilities
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • Wedding ceremony
    • Wedding co-ordinator

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

We offer a variety of rooms starting with our Deluxe & Twin Share, with Disabled access rooms. We also have some self contained Suites, as well as several Superior Rooms & Suites.

  • 97 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 19 family rooms
  • 9 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating 2,687 reviews

Our guest reviews for
Grand Mercure The Hills Lodge

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 573 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Helen P. Business - 19/08/2019 AccorHotels review

Very comfortable and pleasant

W. Business - 19/08/2019 AccorHotels review
« Comfortable, good. »

Could be better if the room is not so cold.

Neill R. Couples - 19/08/2019 AccorHotels review
« Pleasant venue, not impressed with the number of stairs we had to negotiate with bags. »

The room and breakfast were good. The negative side was three number of stairs we had to negotiate with bags as we are older.

Ken C. Business - 19/08/2019 AccorHotels review
« Very welcoming and easy »

As above, very welcoming and easy. All staff very friendly and helpful

Ralph N. Couples - 18/08/2019 AccorHotels review
« Very comfortable »

We were there for a short stay and pretty much was in and out both days.but the room was clean and tidy very comfortable beds and nice showers.

Paul G. Business - 18/08/2019 AccorHotels review
« Quick Stay »

All good / fast check in/out friendly team and guys on the bar - very good service. Nice and clean room...

Milton Couples - 17/08/2019 AccorHotels review
« Always enjoyable at Hills Lodge »

Always enjoyable for us. We've become frequent guests at Grand Mercure Hills Lodge for a number of reasons, but importantly the staff treat us very pleasantly and the location suits our needs to visit family locally.

Rac Business - 16/08/2019 AccorHotels review
« Friendly and helpful staff »

I organised a dinner meeting at your hotel and overall I had a good experience. Cheryl was prompt and helpful, the staff assisting us on the night 8th Aug(can’t remember her name) was very attentive and professional. She was working alone on the night but the services provided was good. My only feedback was the vegetarian meal, it is definitely overpriced for a vegetarian pie. For the price, I should expect a hot meal such as vegetarian pasta/gnocchi etc and not quarter of a pie.

Geoff K. Families - 14/08/2019 AccorHotels review
« 9 »

Grounds and facilities were just great. Room very clean and beautiful.

Nadia Friends - 14/08/2019 AccorHotels review
« Fantastic »

We celebrated my partner Freds 65h Birthday and stayed the night. The whole experience was fantastic.

Natalie Families - 13/08/2019 AccorHotels review
« a nice comfortable hotel »

When I checked in they had my booking as a room for 1 person despite me ringing to make the booking to make sure they had a room for myself and two teenagers. This was quickly rectified once they realised. The beds were comfy and the rooms warm

Claire Families - 13/08/2019 AccorHotels review
« Great stay with family »

Very comfortable rooms, comfy beds, quiet. Fantastic dinner at Nobles.

Anonymous Business - 09/08/2019 AccorHotels review

Wonderful staff

Michele M. Business - 09/08/2019 AccorHotels review


Raymond Couples - 08/08/2019 AccorHotels review
« Thanks for the lovely experience »

Upon walking into the suite, we didn't know the room was newly refurbished and it looked stunning. Such a cozy room and we were more than happy with the facilities in the room and the hotel. We will be back and recommend that anyone go and experience the suite.

Steve S. Business - 08/08/2019 AccorHotels review
« Accommodation good but main meal in Nobles restaurant sent back »

As above

Bernie Business - 07/08/2019 AccorHotels review
« The Hills »

Good room but had to keep the curtains closed as people kept walking past our window which was at ground level

Adam G. Business - 06/08/2019 AccorHotels review
« A pleasure as always »

Always enjoying staying at Grand Mercure Hills Lodge. The staff are great and make you feel very welcome.

Nc Couples - 04/08/2019 AccorHotels review
« A great time, as usual »

The staff at reception are always extremely helpful, fast and friendly and should be commended on their hard work and amazing service! The room was in good condition and its usual cleanliness - the beds and pillows are always so comfortable. Check-out was super easy and convenient! Always enjoy my stay here !

Anne Business - 04/08/2019 AccorHotels review
« It’s always a pleasure to stay here »

Fabulous staff! They make you feel like a V.I.P. Beautiful, comfortable rooms with great beds and pillows. I love this place!

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates