Hotel - The Sebel Pinnacle Valley
The Sebel Hotel The Sebel Hotel

The Sebel Pinnacle Valley

4.5/5 386 reviews
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  • The hotel does not have wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Laundromat

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Nearby)
    • Sauna
  • Babysitting on request
  • Outdoor tennis court  (Nearby)
  • Rowing  (Nearby)
  • Other sports activities
    • Bicycles rental
    • Basketball facilities
    • Jogging track (Nearby)
    • Volley ball facilities (Nearby)
  • Skiing
    • Snow Skiing
    • Ski school facilities (Nearby)
    • Ski hire facilities
    • Ski rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)

Business services

  • 2 meeting room(s)
  • Copy/print service available
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Hotel location

Your meetings and events

With its multifunctional meeting rooms and stunning mountain views, The Sebel Pinnacle Valley can cater from 10 to 250 people for all types of events. With extensive grounds and quality facilities, our expert staff specialise inteam building activities and will work with you to understand your individual needs, and to deliver a truly memorable experience.

The Sebel Pinnacle Valley Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BREAKOUT ROOM 130 m2 2 m 100 30 20 72 10
CONFERENCE ROOM 260 m2 2 m 400 50 50 120 200
    • Screen
    • Flipchart
    • Audio and video equipment
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Wedding ceremony
    • Wedding co-ordinator
    • Conference hotel
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 42 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 29 family rooms
  • 12 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • Baby bed
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating 1,923 reviews

Our guest reviews for The Sebel Pinnacle Valley

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 386 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Families - 15/08/2018 AccorHotels certified review

We did enjoy our stay but as we are all in our 60s the loft room was not ideal for climbing up and down especially when needing the bathroom during the night and very limited with room upstairs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carey We very much appreciate your comments regarding your stay at The Sebel Pinnacle Valley. Yes, we understand those stairs can be challenging for some. Should you stay again, I would suggest a one bedroom apartment in the hotel building. And please call reception before your stay and we can try to allocate you a room on the level without stairs, to make your stay more comfortable. We hope to be able to welcome you back to the resort again. Sincerely, Vicki

Anonymous Couples - 15/08/2018 AccorHotels certified review
« Uncomfortable »

The beds kept separating, they were way too firm and ultimately was a reason we left a day early. There was a noise complaint about how loud we were watching television. The TV volume was on 30, it was 10:15-10:30 on a Friday night. In the end we turned the TV off, and left the next day so we didn't have to deal with crap while on holiday.

Marlene P. Families - 15/08/2018 AccorHotels certified review
« Excellent, would recommend to anyone. Easy access to the snow fields and surroundings. »

Comfortable rooms and great ammenities. Very clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marlene P., Thanks for your positive feedback on your recent stay at The Sebel Pinnacle Valley. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope to see you again. Sincerely, Vicki

Fiona D. Families - 15/08/2018 AccorHotels certified review
« Warm and welcoming. »

Great rooms and fantastic service at the restaurant. The only issue is access to the internet. There was no internet accessible ANYWHERE while we were there which was really problematic as I had to do some work which I was unable to do. I really think in this day and age internet in the rooms should also be available. 10 years ago this was the norm, but not nowadays.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fiona, Thank you for taking the time to provide us with your feedback. We are ecstatic that you enjoyed your stay with us. Yes the WIFI and internet is definitely an area in which we can improve for a better guest experience. Thank you again and we hope that we will be welcoming you back in the future. Sincerely, Teagan

Sharon Friends - 14/08/2018 AccorHotels certified review
« Amazing 2nights stay at Sebel »

It was our 1st time planning for a ski trip and Sebel did everything they could to make it memorable. Room was spacious and comfortable, heaters working well to keep you warm in the cold. The only thing was there wasn’t a lift and we had to carry our luggages 1 floor up but no big issue. We took the shuttle bus up to Mt Buller and it was hassle free, only a short 40mins ride up. Tickets can be purchased from the reception. Hotel staff were friendly, and the ski hire staff made it so easy for us to rent all the necessary clothings and gear required for our trip up to the snow mountain. Beautiful landscape all around the hotel, and we even saw some kangaroos hopping around! Free parking at the hotel. And about 20mins drive to Manfields for supermarket and restaurants. Will definitely recommend to my friends and come back again if I ever were to visit Mt Buller area again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharon, We are delighted to hear that you enjoyed your stay with us. It sounds like you had a wonderful holiday and got a chance to really enjoy the area and all that it has to offer. Thank you for your kind comments and we hope that you do choose to come back again. Sincerely, Teagan

Gerald Couples - 13/08/2018 AccorHotels certified review
« Excellent ski week »

Always feel like coming home to the apartments at this resort.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gerald, Thank you for you feedback and we are thrilled you can call our resort your second home. We look forward to having you stay with us again soon! Kind regards, Brad

Peter H. Friends - 13/08/2018 AccorHotels certified review
« Paper thin walls, »

Due to noise coming from next room, had a very bad nights sleep. Night manager was great but took 3 calls to sort it..

Melissa Families - 13/08/2018 AccorHotels certified review
« great ski hotel »

excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Melissa, Thank you for providing us with your feedback regarding your stay with us. There is always room for improvement so your comments will go a long was in assisting us to strive for a better guest experience. Overall we are thrilled that you enjoyed your stay with us and we hope to see you again at some point. Sincerely, Teagan

Duncan M. Families - 13/08/2018 AccorHotels certified review
« A very pleasurable and comfortable stay »

It was a pleasure to be able to relax in a beautiful setting with comfortable and peaceful surroundings.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Duncan, Thank you for taking the time to provide us with your feedback regarding your stay with us. It is fantastic to hear that you enjoyed your stay and we are glad that you got the opportunity to relax and unwind. Hopefully we will be seeing you around again. Sincerely, Teagan

Teresa S. Families - 13/08/2018 AccorHotels certified review
« Stay »

The service is excellent. We are changing the room on the second day. Vicky in the reception is well looking after us and able to transit one room to another without us check out and handing around the block. However, the cleaning in 2 bedroom charlet is not clean. Bathroom is okay. The glasses are dirty. Lots of Ants crawling around the kitchen. the second bedroom upstair has smell and dirty and mould around windows. It is not hygienic with the dirty.

Taylan V. Friends - 12/08/2018 AccorHotels certified review
« Comfortable »

All that is necessary, pleasant & comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Taylan, Thank you for your feedback and we are happy your enjoyed your stay with us. We look forward to having you stay with us again soon! Regards, Brad

Talei M. Families - 12/08/2018 AccorHotels certified review
« Average »

The room we stayed in was lovely however our dinner and breakfast at the restaurant was not very nice at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Talei, Thank you for your review and I apologize that your standard wasn't met during your dining experience with us. Your feedback is important to us and I will pass it onto our kitchen and restaurant team. If you would like to discuss more about your experience at the restaurant please don't hesitate to contact us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards, Brad

Brett Families - 10/08/2018 AccorHotels certified review
« Excellent »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brett, We are happy that you enjoyed your stay with us and thank you for the positive feedback! We hope to see you again! Kind regards, Brad

Mark D. Families - 09/08/2018 AccorHotels certified review
« Great accomodation in a beautiful setting »

-Good location close to the snow. -Nice apartment for a family holiday. -Friendly and helpful staff. -Good restaurant and ski hire.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, Thank you for your sharing your positive feedback with us. We are very lucky to be in such a fantastic location! We hope to see you again. Kind regards, Brad

Kim K. Families - 08/08/2018 AccorHotels certified review
« Absolutely Fabulous »

A really lovely family holiday with our kids and grandkids. We were all novice snow bunnies and being at the Sebel Pinnacle Valley Resort was perfect for our introduction to the ski fields.. it is a very comfortable and stylish resort and restaurant with terrific staff. Everything that great holidays are made of. We’ll be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kim, Thank you for your lovely review. We are all happy to hear you and your family had a wonderful stay with us! I will pass your review onto our staff and we hope to see you and your family again soon! Regards, Brad

Michelle Families - 06/08/2018 AccorHotels certified review
« The resort was beautiful and the staff were very helpful. »

We loved the facilities restaurant was good but more food for children would be good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michelle, We are thrilled that you enjoyed your stay with us. Thank you for taking the time to provide us with your feedback. Your comments are valid are points that we can look into to strive for an ever better guest experience. We hope the whole family had fun and enjoyed their time with us and we hope to see you again. Sincerely, Teagan

Rachel S. Families - 04/08/2018 AccorHotels certified review

The room and staff were great. Everyone was so helpful and we had a lovely time. We didn’t get to try the restaurant this time, but we will have to try it when we are back again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rachel, We are ecstatic that you enjoyed your stay with us. Thank you for taking the time to provide us with your feedback. We are always looking for ways to improve so your feedback will go a long way in assisting us in this process. It was a pleasure to have you in house and we will be delighted to welcome you back in the future. Sincerely, Teagan

Lee P. Families - 02/08/2018 AccorHotels certified review
« Perfect »

Well presented and lovely staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lee, Thank you for taking the time to provide us with your feeback. We are thrilled that you enjoyed your stay with us. We hope you got a chance to relax and unwind during your stay. We hope to see you again. Sincerely, Teagan

Rachel Families - 02/08/2018 AccorHotels certified review
« Great stay, comfortable and close to the snow! »

We had a great stay! Was a little disappointed that the rooms aren't serviced each day considering the price. Also sofa bed was very uncomfortable, poor kids! But overall we were very happy. Loved the drying room!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rachel, Thank you for your feedback regarding your stay with us. Your comments about the ski hire wait and sofa bed are valid points and are something we will look into for improvement. We hope you all enjoyed the snow and all the joy that comes with it. Hopefully we will be seeing you again sometime. Sincerely, Teagan

Anonymous Families - 01/08/2018 AccorHotels certified review
« Great, wifi needed in rooms »

Rooms need wifi as well. Loved the gym and games room. Restaurant staff were wonderful but the food was not good value for money, at ThT price we were expecting something more upmarket, not bistro style and a bit sub bistro standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yvonne, We very much appreciate your comments regarding your stay at The Sebel Pinnacle Valley. I'm pleased you enjoyed the facilities on site. Thank you for your feedback in regards to your dining experience and expectations, we will review further with the team. Thank you again for sharing your experience, and we hope to see you again. Sincerely, Vicki

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