Hotel - The Sebel Pinnacle Valley
The Sebel Hotel The Sebel Hotel

The Sebel Pinnacle Valley

4.5/5 396 reviews
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  • The hotel does not have wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Laundromat

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Nearby)
    • Sauna
  • Babysitting on request
  • Outdoor tennis court  (Nearby)
  • Rowing  (Nearby)
  • Other sports activities
    • Bicycles rental
    • Basketball facilities
    • Jogging track (Nearby)
    • Volley ball facilities (Nearby)
  • Skiing
    • Snow Skiing
    • Ski school facilities (Nearby)
    • Ski hire facilities
    • Ski rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Your meetings and events

With its multifunctional meeting rooms and stunning mountain views, The Sebel Pinnacle Valley can cater from 10 to 250 people for all types of events. With extensive grounds and quality facilities, our expert staff specialise inteam building activities and will work with you to understand your individual needs, and to deliver a truly memorable experience.

The Sebel Pinnacle Valley Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BREAKOUT ROOM 130 m2 2 m 100 30 20 72 10
CONFERENCE ROOM 260 m2 2 m 400 50 50 120 200
    • Screen
    • Flipchart
    • Audio and video equipment
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Wedding ceremony
    • Wedding co-ordinator
    • Conference hotel
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 42 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 29 family rooms
  • 12 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • Baby bed
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating 2,077 reviews

Our guest reviews for The Sebel Pinnacle Valley

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 396 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Robert S. Couples - 10/11/2018 AccorHotels certified review
« We enjoyed a very relaxing happy week in a chalet, with beautiful views of mountains, lushly treed, and gorgeous birds and animals. »

We enjoyed a wonderful dinner in the restaurant, walked across the valley to view kangaroos, ducks and watched the beautiful sunset over the mountains. Overall our holiday week was just lovely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, We very much appreciate your comments regarding your stay at the The Sebel Pinnacle Valley. We are so very lucky to be in an area with such beautiful scenery and wildlife and we are happy to hear you have enjoyed it during your stay. I will pass on your lovely feedback to our restaurant team as well in regards to your dining experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brad

Mr W. Couples - 09/11/2018 AccorHotels certified review
« Very Relaxing »

As above very relaxing, food was excellent, and staff were very helpful and accommodating

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stefan, We very much appreciate your comments regarding your stay at the The Sebel Pinnacle Valley. We are all so happy to hear you had a wonderful stay with us! We are definitely lucky to be in an area that is so relaxing. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brad

Rob V. Couples - 09/11/2018 AccorHotels certified review
« Beautiful Spot »

After the initial struggle with a weeks worth of luggage up the stairs and feeling a little disappointed with the one small window to the view from our end of hall room, we found the facilities and staff excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert V., We very much appreciate your comments regarding your stay at the The Sebel Pinnacle Valley. We are happy to hear you had a wonderful stay with us and if you do stay again, please ask our staff to assist you with your bags. We are always here to help. Thank you for your comments in regards to the Kangaroo. I will on the feedback to our Chef. Thank you again for sharing your experience and we hope to see you again in the near future. Sincerely, Brad

Winona M. Couples - 08/11/2018 AccorHotels certified review
« Great location however »

An overnight stay in beautiful surroundings absolutely ruined by a terrible dinner at the restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Winona, Thank you for taking the time to tell us about your experience at the The Sebel Pinnacle Valley. I am sincerely sorry that your stay was ruined by your experience in the restaurant. Please feel free to contact us at (0… if you want to discuss the issues of your dining experience. I will personally work with the team to improve our service. Thank you again for expressing your concerns with us and we do hope to have you stay with us again in the near future. Sincerely, Brad

Anonymous Couples - 08/11/2018 AccorHotels certified review
« Stay was short nice rooms but the restaurant service and food was not good. »

I could not fault the rooms the were lovely and private and clean. The restaurant however was over priced for the menu and the staff were not trained properly. My worst issue was the fact that after I informed the staff of my allergies to eggs, when my food arrived it was covered in a mayonnaise based sauce.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emily, Thank you for taking the time to tell us about your experience at the The Sebel Pinnacle Valley. I am sorry that your experience did not meet your expectations. It is unacceptable that your allergy requirement was not met. I will ensure the team read your comments and make sure the proper training is conducted. If you wish to discuss this further, don't hesitate to contact us at (0…. Thank you again for sharing your concerns with us and we do hope to have you stay again with us in the near future. Sincerely, Brad

Robert A. Families - 08/11/2018 AccorHotels certified review
« A peaceful relaxed family weekend »

Relaxed, family focussed and immaculately maintained grounds and facilities

Our hotel has responded to the review
Our hotel has responded to the review

Hi Robert, Thank you so much for taking the time to give us some feedback. We are so happy to hear that you enjoyed your time with us, and hope to see you here again soon. Kind regards, Bridget

Richard R. Friends - 08/11/2018 AccorHotels certified review
« Great location ,great staff..excellent food »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Hi Richard, Thank you for taking the time to give us feedback, we appreciate it. We are so happy to hear that you enjoyed your time here and we hope to see you here again soon. Kind regards, Bridget

Colin P. Couples - 07/11/2018 AccorHotels certified review
« Sensational relaxed weekend away. »

Great location, excellent rooms and facilities. Provides the ambiance and hospitality for a great time away.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Colin, We very much appreciate your comments regarding your stay at the The Sebel Pinnacle Valley. We are happy to hear you enjoyed your stay with us and hope to see you again in the near future. Kind regards, Brad

Anonymous Families - 07/11/2018 AccorHotels certified review
« Relaxing and beautiful stay »

The stay was amazing - only feedback i can give would be in regards to wait time int he restaurant. We waited an hour after ordering breakfast before it actually arrived at the table. Staff were apologetic and helpful, but it was a long wait.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Natasha, We very much appreciate your comments regarding your stay at the The Sebel Pinnacle Valley. We are happy to hear you enjoyed your stay with us and thank you for your comments in regards to breakfast. We are continually trying to improve our service and waiting an hour for your food is unacceptable. I apologise for the inconvenience caused and will work with the team to make sure this doesn't happen again. Thank you again and we hope to have you stay with us again soon. Sincerely, Brad

Juan-carlos R. Families - 07/11/2018 AccorHotels certified review
« Very relaxing »

It was great from the friendly staff at reception to the relaxing atmosphere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juan, We very much appreciate your comments regarding your stay at the The Sebel Pinnacle Valley. We are happy to hear you enjoyed your stay with us and I will pass onto our staff your lovely comments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brad

Mckinleys Families - 06/11/2018 AccorHotels certified review
« SECOND VISIT STILL LOVELY »

My husband our son and his girlfriend stayed for 1 night over the Melbourne cup weekend. It’s a beautiful property. Older however the resort does their best to keep up maintenance as best they can. The chalet we stayed in was spotless and very well equipped with everything you need for a comfy nights stay. Food is always delicious and beds exceptionally comfortable. We will be back for sure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear The McKinleys, We are thrilled that you enjoyed another stay with us. We will pass on to the housekeeping and kitchen teams your comments in regards to your room, they will appreciate your kind words. We look forward to seeing you again. Sincerely, Teagan

Chris Families - 06/11/2018 AccorHotels certified review
« Terrific accommodation, especially if you're a bushwalker. »

The grounds of the resort are great, beautifully landscaped pool area (which unfortunately was NOT open even though the weather was okay for swimming). Heaps of activities if you're so inclined, had great fun on the lake, only wished we'd done this earlier in our stay, rather than leaving it to the last day. Much fun playing mini golf. Kudo to staff in the restaurant. Jordan made our dining experience memorable. Great product knowledge & influenced us to explore the menu & drinks. Chefs produced amazing meals.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christine, Thank you for taking the time to provide us with your feedback. We are ecstatic to hear that you enjoyed your stay with us. We are glad that you go to enjoy the resort facilities and the surrounding landscape. It is brilliant to hear that our staff were helpful we will pass your kind words onto them. Unfortunately the pool opened not long after your stay, hopefully we will see you back again at some point and you'll get an opportunity to use it. Sincerely, Teagan

Anonymous Couples - 05/11/2018 AccorHotels certified review
« Very good »

Very relaxing with wonderful facilities. The included breakfast was excellent. Definitely looking forward to visiting again and will recommend to friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angela, Thank you for your feedback regarding your stay with us. We are very excited to hear that you enjoyed your stay with us. We are glad that you got a chance to enjoy our hotel facilities during your stay. We look forward to seeing you again. Sincerely, Teagan

Sam D. Couples - 05/11/2018 AccorHotels certified review
« Relaxing, beautiful and near-perfect »

The grounds were fantastic with loads of kangaroos and bird life (plus a few deer). All the staff were pleasant, personable and attentive. The room was fantastic - thanks for the upgrade!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samuel, We are thrilled that you enjoyed your stay with us. We are very lucky to have so much beautiful wildlife around our resort. Thank you for your comments in regards to our staff and we are glad that you were happy with your room. We hope to see you back again. Sincerely, Teagan

Anonymous Couples - 03/11/2018 AccorHotels certified review
« Very relaxing just what the doctor ordered »

The weather was glorious and the wildlife performed for us, just like it was being paid to advertise. We were fortunate to be there while a wedding had taken place and I could think of a no more idealic place to tie the knot. We rented a car to drive from Melbourne city to the Valley and nothing disappointed once we arrived. Staff were very pleasant and I would recommend for a true get away and do nothing just chilling vaca

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wendy We very much appreciate your comments regarding your stay at The Sebel Pinnacle Valley. It is always a pleasure to receive positive feedback and I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Vicki

John M. Couples - 01/11/2018 AccorHotels certified review
« Surprisingly beautiful »

A quiet relaxing few days in a quiet environment.

Our hotel has responded to the review
Our hotel has responded to the review

Hi John, Thank you for your feedback. We are all glad to hear you enjoyed your stay and hope to see you again some time soon. Kind regards, Bridget

Leanne S. Couples - 28/10/2018 AccorHotels certified review
« Gorgeous room, services average. »

Absolutely stunning room! Although on arrival at about 2pm (we'd had a busy morning running kids around) we were starving. Couldn't even get a coffee or bowl of wedges etc from the restaurant and were to far from anywhere to purchase anything prior to needing to be at a wedding. Didn't eat from 9am till wedding food about 6pm! I also assumed standard check outs were 10.30 but got a call from reception at 10.20 to tell us check out was at 10am oops

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leanne, Thank you for providing us with your feedback regarding your stay. We are glad to hear you were happy with your room. Unfortunately it is too quiet during the day for us to run a lunch service as there is often not many guest around. We are sorry if this was an inconvenience for you. We hope to see you back again to show you more of what we have to offer. Sincerely, Teagan

Alan F. Families - 27/10/2018 AccorHotels certified review
« Nice place, though maybe wrong season »

We thoroughly enjoyed our week in the High Country, though unfortunately it was in the month in between the winter ski season and the summer biking/riding season. Nevertheless, we found enough to keep ourselves occupied.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to provide your feedback, and we hope you welcome you back to the resort soon. Sincerely, Vicki

Lawrence M. Couples - 27/10/2018 AccorHotels certified review
« Mr Lawrence M. »

A very relaxing time, enjoyed the mini golf!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lawrence, Thank you for taking the time to provide us with your feedback regarding your stay with us. We are thrilled that you enjoyed your stay with us. The mini golf is a great little course, a bit of fun for all ages. Hopefully we will see you around again and we can show you more of what we have to offer. Sincerely, Teagan

Dan T. Couples - 25/10/2018 AccorHotels certified review
« Pretty good »

Room was nice and clean. Food and check in experience not the best.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dan Thank you for taking the team to provide feedback on your recent stay. We strive to provide excellent service and we will be investigating the service disappointment you experienced during your stay. We hope we can welcome you back some day. Sincerely, Vicki

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