Hotel - Mercure Valence Sud Hotel
Mercure Hotel Mercure Hotel

Mercure Valence Sud Hotel

4.0/5 259 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
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Hotel location

Our rooms

A blend of modernity and comfort awaits in our fully renovated rooms.

  • 75 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Turn down service
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.2/5 AccorHotels Rating 2,918 reviews

Our guest reviews for
Mercure Valence Sud Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 259 reviews
R K. Business - 08/09/2019 AccorHotels review
« Overnight stay »

Compact but comfortable room and friendly staff. Court Paille service and food was excellent. Bathroom needs a towel warmer and the shower was a joke. Unless that was just my room ?

N. N. Couples - 03/09/2019 AccorHotels review

Un excellent weekend dans chambre spacieuse

Flemming F. Couples - 12/08/2019 AccorHotels review
« Nice hotel with friendly staff »

Has used this hotel for many years on our way down south. Always clean and ready when we arrive. Friendly staff who wants to make the stay as comfortable and easy as possible. Had a small argument about breakfast being included in the price for senior citizens, but it was handled professionally and to mutual satisfaction.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FLEMMING F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Valence Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Happy also for this mutual aggreement for the breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric COLIN General Manager Retrouvez nos actualités sur notre page facebook "Mercure Valence Sud" http://bit.ly/2iGSw3U

Anonymous Couples - 10/07/2019 AccorHotels review

Sans surprise

Susan D. Couples - 01/07/2019 AccorHotels review
« Very convenient location »

Reception staff very helpful and pleasant,offered to book a table in the adjacent restaurant. Room spotless and very comfy bed,excellent breakfast except for the coach load who tried to empty the buffet!

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUSAN D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Valence Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric COLIN Directeur Adjoint Retrouvez nos actualités sur notre page facebook "Mercure Valence Sud" http://bit.ly/2iGSw3U

Lord R. B. Couples - 29/06/2019 AccorHotels review
« VERY COMFORTABLE STAY »

On our way back from the South ,we pulled in to this great convenient hotel. Great exec rooms,with Nespresso machine and comfy beds. Great breakfast and off to Saint Quentin

Our hotel has responded to the review
Our hotel has responded to the review

Dear LORD ROBERT B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Valence Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric COLIN Directeur Retrouvez nos actualités sur notre page facebook "Mercure Valence Sud" http://bit.ly/2iGSw3U

Anonymous Families - 08/05/2019 AccorHotels review
« Satisfactory stay in a convenient location to motorway »

Very efficient at reception. No gin at bar but good champagne and glasses. Disappointed not to be able to have a premium room; the bank holiday meant that many rooms, and the hotel in general, hadn’t been cleaned. Nevertheless, the beds were comfortable and the rooms very trendy, with top of the range fittings in bathroom (e.g. Gessi); just a pity a mistake had been made with the original shower fixtures (door) as the filled-in holes in the tiles really destroyed the look. The interior designer has done a stellar job and little things, like paint over a light switch, just detract from the wow effect which must have cost so much. The hall in our floor must be the next to get a face-lift, after the beautiful revamp of the bedrooms (and we were in a standard room); it was grubby, wallpaper was starting to peel back near the lift, someone (one of the elusive cleaners?) had tried to clean the carpet near the lift with a product containing bleach. The floor had not been hoovered. The lift carpet was filthy looking and the entrance to the lift (on the ground) must not have been cleaned in months. Breakfast was adequate, though not as good as that in Cherbourg. Check-out was simple. We didn’t see security cameras overlooking the cars, but I am not sure about that. These may seem negative comments but I am very observant and I would go back (though I may check the Novotel out).

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHANIE K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Valence Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eric COLIN Directeur Adjoint Retrouvez nos actualités sur notre page facebook "Mercure Valence Sud" http://bit.ly/2iGSw3U

Family - 17/03/2019 TripAdvisor review
« Gets my high ratings »

Very satisfactory with regard to a good night. Matrass was of great quality (for my back), very complete breakfast.Friendly staff, Very well situated en route south/north. Late arrival so I could not enjoy an evening meal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Valence Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric COLIN Room Division Manager Mercure Valence Sud

Roger G. Families - 19/02/2019 AccorHotels review
« Our overnight stay »

Everything was perfect, but with two single beds and the two small dogs, the room is too small to our taste. Could you also equip one of your larger rooms available with two single beds, for next time we our on our way through? That would be perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Eric COLIN Directeur Adjoint Retrouvez nos actualités sur notre page facebook "Mercure Valence Sud" http://bit.ly/2iGSw3U

David H. Couples - 28/01/2019 AccorHotels review
« always a relaxing stay »

Always an enjoyable stay at Mercure valence Sud. The hotel is always very clean and the staff very friendly. The new Courtepaille on site is very good. The Hotel is just a short walk to the no 9 bus which takes you in and out of Valence for €1.40 each way The wi-fi connection still takes some getting used to !! We used the fast check-out and didn't have time to report to Reception that the shower cubicle door in Room 302 does not open or close so we couldn't use the shower but the huge bath was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Valence Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric COLIN Directeur Adjoint Retrouvez nos actualités sur notre page facebook "Mercure Valence Sud" http://bit.ly/2iGSw3U

Jose R. Business - 19/01/2019 AccorHotels review
« Good stay »

Pleasant and correct, as usually.

Anonymous Business - 20/12/2018 AccorHotels review
« RAS »

Ras

Giuseppe Business - 10/12/2018 AccorHotels review
« hotel ok but restaurant I'd say not at the same level »

room a bit small but acceptable considering I stayed for just one night. Clean and comfortable. Breakfast ok. The adjacent restaurant was quite "ordinary" not very clean and meat of a poor quality.

Anonymous Business - 29/11/2018 AccorHotels review

connection wifi pas top!!

Guy L. G. Solo - 12/11/2018 AccorHotels review
« EXCELLENT »

COURTE MAISBONNE

Heathee Couples - 02/11/2018 AccorHotels review
« Mrs »

Lovely comfy bed and good food in the restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Valence Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric COLIN Directeur Adjoint Retrouvez nos actualités sur notre page facebook "Mercure Valence Sud" http://bit.ly/2iGSw3U

Godfried S. Business - 21/10/2018 AccorHotels review

Very good, friendly staff, but internet is not working good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GODEFRIDUS S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Valence Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take good note about your bad comment on our wifi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric COLIN Directeur Adjoint Retrouvez nos actualités sur notre page facebook "Mercure Valence Sud" http://bit.ly/2iGSw3U

Hans P. Couples - 06/10/2018 AccorHotels review
« Very convenient »

Very friendly staff. Very clean room. Excellent location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HANSPETER S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Valence Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric COLIN Directeur Adjoint Retrouvez nos actualités sur notre page facebook "Mercure Valence Sud" http://bit.ly/2iGSw3U

K &. E. V. Couples - 05/10/2018 AccorHotels review
« Very comfortable, convenient location, attentive staff »

Very nice stay. The location was very convenient for our travels. Friendly and attentive staff. Comfortable bed. Easy express check in and check out. Nice bar inside the hotel where we enjoyed drinks before going to the adjoining restaurant, which had a good menu selection at reasonable prices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ETIE O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Valence Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric COLIN Directeur Adjoint Retrouvez nos actualités sur notre page facebook "Mercure Valence Sud" http://bit.ly/2iGSw3U

Michel Business - 02/10/2018 AccorHotels review
« Nice room but very small - no explanation in the room »

Everything is in the title. Nicely decorated room but really small. No wifi code when I arrived (is it complicated to put the wifi information in the room ?). No desk. Oh sorry, actually there's one but nobody told me and again, no explanation in the room

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