Hotel - Mercure Siracusa Prometeo
Mercure Hotel Mercure Hotel

Mercure Siracusa Prometeo

4.5/5 1,253 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping  (Nearby)
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Solarium
  • Babysitting on request
  • Boat excursions
  • Other sports activities
    • Bicycles rental (Paying)
    • Athletics stadium (Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Cold snacks
    • Opening hours : Week 7:00-23:00
    • Opening hours : Week-end 7:30-23:00

Business services

  • 4 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ENI AGIP7 km / 4.35 mi ESSO7 km / 4.35 mi ISAB7 km / 4.35 mi SYNDIAL7 km / 4.35 mi
ERG7 km / 4.35 mi INDA1 km / 0.62 mi ISTITUTO SCIENZE CRIMINALI1 km / 0.62 mi

Your meetings and events

With Wi-Fi access, our 3 meeting rooms are naturally-lit, comfortable and well-equipped, and can accommodate up to 120 people. You event is guaranteed success.

Mercure Siracusa Prometeo Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ARCHIMEDE 20 m2 3.4 m 0 0 10 0 10
PAOLO ORSI (A) 50 m2 3.4 m 30 20 20 20 25
PAOLO ORSI (A+B) 100 m2 3.4 m 100 65 60 80 80
PAOLO ORSI (B) 50 m2 3.4 m 70 35 40 70 40
    • Flipchart
    • Podium
    • Lectern
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

93 air-conditioned rooms with LCD satellite TV, safe, minibar, ADSL Internet connection and telephone. Executive Rooms have a whirlpool bath and hydromassage shower.

  • 93 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 10 connecting rooms
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Bidet
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.5/5 AccorHotels Rating 522 reviews

Our guest reviews for Mercure Siracusa Prometeo

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,253 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Friends - 17/10/2018 AccorHotels certified review
« Some good, some not so good. »

Positives: - Room was spacious and well designed and specified. - Check in was effortless - The bar staff was friendly - Free Parking Negatives - The room smelt from the toilet upon first entering. - There was a power outage which meant the air con was off - The front of office recommendation for the restaurant was only the same restaurant (EL Colibri) they sent everybody including the coach party. The problem was the food & service at the restaurant was poor - The Breakfast service never seemed to have any orange juice and staff not helpful

Anupam L. Couples - 11/10/2018 AccorHotels certified review
« Very good »

All areas of facilities and service during my stay at the hotel was very good except for the room allocated, room 509, to me was directly under the 6th floor cocktail/bar area consequently the noise of chairs and tables being dragged was very disturbing. I was offered a bottle of wine as a compensation.

Anon Couples - 06/10/2018 AccorHotels certified review
« Excellent Hotel »

Extremely friendly and efficient staff. Excellent room and breakfast. Problem with Wi-Fi connection resolved by calling in computer expert who gave it his personal attention.

Julie Friends - 06/10/2018 AccorHotels certified review
« Great stay »

Hotel was clean, comfortable and when I contacted the hotel to make a number of enquiries with the hotel before my stay, they were very helpful and responsive - one of the best when staying with Mecure The only negative was that they rooms are not very well soundproofed so you hear a lot of noise from other guests in the corridors etc, especially when there are large tour groups in the hotel

Ivan A. Friends - 26/09/2018 AccorHotels certified review
« GREAT HOLIDAY EXPERIENCE »

We were a group of six and all the staff were extremely friendly and professional. The rooms were clean with all necessary eminities. Thanks you.

Kristy Couples - 26/09/2018 AccorHotels certified review
« Good location »

Was a lovely hotel, good base and clean and fresh. We were on the floor under the restaurant and in the early morning you could hear them above you dragging what sounded like chairs around above you.

Dr S. A. Couples - 23/09/2018 AccorHotels certified review
« A stay where all staff were polite and very helpful. »

Every aspect of service at the hotel is reliable, the food is reliable and there is a high standard of cleanliness. The situation of the hotel is convenient for visiting Ortigia as well as out of town. We will return with confidence of a good experience.

Paulo C. Couples - 19/09/2018 AccorHotels certified review
« Met expectations »

As expected from a hotel chain, functional but not warm. Breakfast was well served and staff, internet access adequate and room as described. The AC did not really cool the room but acceptable.

A M. Couples - 19/09/2018 AccorHotels certified review
« Good position and good quality rooms »

After a very slow booking in, due to there only one member of staff. However he was very helpful identifying good places to eat. After that our stay went well

Anonymous Couples - 14/09/2018 AccorHotels certified review
« Perfect for our needs »

We found your staff very helpful and attentive. Your location was perfect for us as we were able to park the car and walk wherever we needed to go

Teresa G. Couples - 13/09/2018 AccorHotels certified review
« Very good hotel. »

Great comfortable bed - the single most important factor in a hotel stay. Clean rooms and excellent room service. Big towels! Lovely to have the pool and rooftop bar and restaurant.Very reasonable price considering the facilities. Extremely friendly and helpful staff. Very close to main archeological places of interest.Would go again to this hotel.

Janet Families - 17/08/2018 AccorHotels certified review
« Very good »

We all thoroughly enjoyed our stay at the hotel, The staff were friendly and helpful. The bedrooms were large clean and cool. We got adjoining rooms which wwas great.

Lisa W. Friends - 13/08/2018 AccorHotels certified review
« Absolutely perfect stay »

My stay was absolutely fantastic. I got a fantastic welcome. Perfect service from all staff. Always help if I needed it. I had everything I could ask for. Always smiling and helpful staff. Wonderful hotel.

Isabelle Families - 09/08/2018 AccorHotels certified review
« Hotel grand confort »

Très bon hotel, personnel avenant, infrastructure impeccable.

Ian Families - 05/08/2018 AccorHotels certified review
« Did not stay due to death resulting in cancelled trip »

I dis not stay at the hotel. Despite requesting to cancel the reservation, due to a death of one of the travellers, i waa not able to as the price was "no refunds".

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, The cancellation of your booking has earned us a good € 3.00! You have booked an ECONOMIC, prepaid non-refundable rate and above all using the Vouchers ARE NOT REFUNDABLE, so for us it was not a deal but not a regret to having you as our guest. However, as it was already confirmed by email if you want to stay before 12/21/2018 we are happy to welcome you. Unfortunately they are rules which aren’t dependent of us. Best regards, Maurizio Garofalo - General Manager Mercure Siracusa Prometeo

Anonymous Friends - 27/07/2018 AccorHotels certified review
« Shame the pool closed early »

Modern clean room (TV cunningly disguised as black glass wall panel). On site garage and car park. We were disappointed the rooftop swimming pool was closed (for cleaning) at 7.30 pm, having been told it was open until 8pm by the receptionist, and when we'd booked this hotel in part because it had a pool. Barman Dario's offer of a drink on the house, while nice, didn't quite make up for it. Location is handy for the ancient Greek theatre, but a bit of a trek to Ortigia (we took a taxi back after dinner there).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer Thank you for spending your time evaluating our services. Regarding the early closing of the pool, done at 7.30 p.m. instead of 8.00 p.m. it was determined by an extraordinary cleaning made in advance for the high flow of customers and to safeguard the healthiness for all guests. Our location is well highlighted on any online booking sites, so it should never be a surprise for our customers. We thank you for the attention and hope to see you again in the nearest future Best regards Sincerely, Maurizio Garofalo - General Manager Mercure Siracusa Prometeo

G. M. Couples - 18/07/2018 AccorHotels certified review
« As expected »

Offhand welcome, clean room, quiet air-con, small parking area, shallow pool. As expected from inner-city business hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Maurizio Garofalo - General Manager Mercure Siracusa Prometeo

Oliverfontanet Couples - 14/07/2018 AccorHotels certified review
« Charming professionalism vs. unprofessional behavior »

The best asset of the Siracusa hotel is its people, really trying to make your stay great. That’s even more important if you compare the charme and professionalism of the people at the Siracusa hotel, with the bad service offered by the Mercure Excelsior hotels in Sicily. If you go to Siracuse the Mercure is the right hotel to stay, for location, for the spa and for the SERVICE. If you go to Calabria or Palermo avoid the Mercure Excelsior hotels, their old facilities and their unprofessional staff.

Couples - 14/07/2018 TripAdvisor review
« Good hotel, better people »

The hotel is good, the location is great near the archeological park and the spa excellent. But what’s really outsarndong is the quality of th people working there. From reception desk to waiters, everyone was helping and they make us happy.

Sharon Couples - 09/07/2018 AccorHotels certified review
« Very good stay »

Great room even though a little compact, bed was very comfortable. Bathroom was very good although a little more attention to cleaning needed. Hire of pool towels at 3euro each we felt was unnecessary. Free parking was great.

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