Hotel - Novotel Dubai Deira City Centre
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Novotel Dubai Deira City Centre Hotel

4.0/5 1,870 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for over 12s
  • Bicycles rental  (Nearby)
  • Ski hire facilities  (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

ADIB0.5 km / 0.31 mi AIRPORT FREEZONE5 km / 3.11 mi AWR2 km / 1.24 mi DB SCHENKER1.1 km / 0.68 mi EMIRATES CAE0.5 km / 0.31 mi FREYSSINET2.8 km / 1.74 mi KUWAIT AIRWAYS0.65 km / 0.4 mi THYSSENKRUPP2.2 km / 1.37 mi
AIR FRANCE KLM0.5 km / 0.31 mi AVON2.5 km / 1.55 mi AZADEA0.5 km / 0.31 mi EMIRATES AVIATION0.5 km / 0.31 mi EMIRATES HQ3 km / 1.86 mi KONE2.1 km / 1.3 mi MAJID AL FUTTAIM0.1 km / 0.06 mi

Congress centre

WORLD TRADE CENTRE5.7 km / 3.54 mi

Your meetings and events

Take advantage of our special packages. Our inspired team members will help you organize your business meeting requirements.Making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network. Our years of experience have let us build a great expertise in meetings organization.

Novotel Dubai Deira City Centre Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
HOROF 28 m2 2 m 20 14 10 12 10
KALIMAT 28 m2 2 m 20 14 10 9 10
NEQUASH 50 m2 2 m 40 18 16 18 15
HIWAR 58 m2 2 m 24 18 20 24 25
    • Screen
    • Flipchart
    • Soundproof
    • Meeting room
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • High speed transmission line
    • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Enjoy sleek comfort and spaciousness in a stylish rooms designed to meet all your needs - a premium bed and special touches that makes the difference. Relax, get some work done and take full advantage of your stay.

  • 188 rooms
  • 153 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 185 family rooms
  • 54 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.2/5 AccorHotels Rating 4,787 reviews

Our guest reviews for
Novotel Dubai Deira City Centre

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 1,870 reviews
Maria B. Solo - 12/09/2019 AccorHotels review
« Maria B. »

A wonderful experience staying in Novotel Deira City Centre. Appraisal towards the staff and presentation of the rooms and services remain significant in attracting the clients. The only thing I would recommend more training requirements for the staff in the breakfast area thus taste and variety of the food placed in more attracted dishes including staff skills in preparing the food and addressing to the clients.

Judy H. Couples - 12/09/2019 AccorHotels review
« A great caring professional team »

Very clean and tidy rooms, awesome breakfast, staff all very caring and understanding. Have stayed her for 2 day stop overs on many occassions and have always been impressed.

Mark W. Solo - 10/09/2019 AccorHotels review
« Very satisfied with my stay and services »

Good service

Anonymous Solo - 09/09/2019 AccorHotels review
« Mr »

Friendly nice clean hotel environment

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

A. T. Business - 08/09/2019 AccorHotels review
« Mr »

Convenient and luxurious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Uchenna U. N. Business - 07/09/2019 AccorHotels review
« Mrs. Uchenna N. »

Excellent service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Vmb Families - 06/09/2019 AccorHotels review
« Average »

Very slow check in process with only 1 staff member at the front. No staff member to help get bags out of the taxi so husband had to do it on his own whilst I waited inside with 6 month old baby and 4 year old. The room smelt musky and pillows were small and uncomfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Dubai Deira City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Anonymous Couples - 04/09/2019 AccorHotels review
« I am not forget this hotel »

My first time Iam never forget in stay here always help the people smiling and helpful near the shopping mall and always available cars and near the so many restaurant thanks for Kurshid help us

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Kerry M. Couples - 04/09/2019 AccorHotels review
« Fabulous »

Great stay at Novotel, all the staff were so friendly and always happy to help. Lovely pool area. Room was always spotless and the air con was great. Breakfast was really good With a wide selection available. Couldn’t fault anything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Anonymous Couples - 03/09/2019 AccorHotels review
« Enjoying »

We are enjoying our stay with Novotel City Centre very nice location nearby metro and taxi available always stop .and and staff is helpful specially Bellman Kurshid always have an a smiley

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Anonymous Couples - 03/09/2019 AccorHotels review
« Average Stay »

I enjoy my stay in hotel near the Metro any airport nearby walking distance so many restaurants in outside hotel. specially helpful staff kurshed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Anonymous Couples - 02/09/2019 AccorHotels review
« Average Stay »

stay in this hotel in first time we like the place very nice all the staff very good and swimming pool is very nice specially the reception staff checking checkout is very nice and concierge guys to help special bell man kurshed helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Terri H. Families - 02/09/2019 AccorHotels review
« Excellent service and friendly staff. »

We thoroughly enjoyed our stay with Novotel Dubai. The staff were very helpful and friendly and couldn't have asked for more.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Anonymous Couples - 02/09/2019 AccorHotels review
« Alfaaz »

Very hospitable and friendly! Lots of dubai including a pool and mall. Walking distance to see movie metro station very close to hotel. We had a very enjoyed staff Kurshid aur help us always

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Anonymous Couples - 01/09/2019 AccorHotels review
« Excellent hotel »

Nice Patel to stay near by the mole and so many restaurants front of the hotel helpful staff specially Bellman Kurshid Jangid digit han helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Anonymous Couples - 01/09/2019 AccorHotels review
« Near the mall »

Nice location enjoy status and we have to tell about the restaurants that food is very bad . Everyday same test staff are helpful specially the front desk stop so nice Bellman Kurshid Always smiling and helpful us

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Shailesh Business - 30/08/2019 AccorHotels review

All in all, I had a comfortable stay. Your staff was polite and professional. The room was comfortable. If I were to mention one thing that can do with improvement, it would be maintenance of the bathroom faucets. And one of the toilet flushes did not work. If you can fix those, the next guest staying in room 813 can have a better experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Satish D. Business - 29/08/2019 AccorHotels review
« Enjoyable Stay.. »

Very Pleasant Stay.. Excellent Support from Front Office (Ms Emma and Ms Satraa) and very good service from the breakfast team.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Dr D. H. K. Families - 27/08/2019 AccorHotels review
« Poor maintenance and customer service »

I have stayed in Novotel Deira in all my previous visits. I had previously booked using third party sites and the excellent service prompted me to join Accor. This time I booked using Accor website anticipating the same excellent service, if not better but it transpired towards being poor. Firstly the check in process: I have completed the online check in expecting that it will speed up the process as stated in the email sent to me. But the process was delayed as apparently the website prices were wrong and I was quoted more. The receptionist requested me to pay another 1000AED more. When I showed her the email she asked me to forward her a copy and she would sort it out. The next day when I came to reception they had no clue on this and I had to start over again. This is the first example of poor handovers. Whrn we entered the room it was clear that someone had smoked in the room. I called the reception and she assured me the whole floor was non smoking. Being a doctor I treat patients with smoking related complications everyday. I can hence confirm that someone had smoked in the room. Breakfast service: The quality of breakfast and the range is excellent. But the cleanliness was slightly poor. There were not proper cutleries and when we asked the waiters for spoon they picked it off from other tables. Bowls for cereals were not replenished in timely manner. I observed this all the 5 days that we had breakfast there. Room: The toilet had a leak from upstairs and the AC was poor. I have informed the reception three times on different days and yet no action has been taken. I was told they were going to send the engineers to the room but no one came and we had no choice but to bear the inconvenience. I have pictures of the same to prove it. The safe wasn't working and we had to get it fixed. Website. I booked through the website but I was told the pricing were wrong. The additional extras like breakfast I added to the booking was apparently wrong and I ended up paying extra. Overall I have to say I wasn't pleased with the stay and in no way this was comparable to my previous visits.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Dubai Deira City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind Regards, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Albert A. Families - 25/08/2019 AccorHotels review
« Mr »

It was great. Only that the sofa bed was not comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

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