Hotel - ibis Dubai Mall of the Emirates
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Dubai Mall of the Emirates Hotel

4.5/5 2,101 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Exhibition centre

GOLD & DIAMOND PARK2 km / 1.24 mi

Your meetings and events

The hotel offers a new meeting room concept adapted to all your needs. The emblematic settings are equipped with state-of-the art wireless audio visual facilities and unlimited WIFI access. Enjoy a warm welcome, gourmet break and excellent service!

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
RENDEZ-VOUZ 75 m2 4 m 35 21 24 28 35
    • Screen
    • Flipchart
    • Audio and video equipment
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Your sleep is our priority. A modern, connected, soundproofed room. From relaxing beds, black-out curtains to office space for you to do your work, we're dedicated to your comfort. Every little detail has been carefully considered, developed and tested.

  • 204 rooms
  • 136 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 54 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • WIFI in your room
    • Baby bed
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.2/5 AccorHotels Rating 5,612 reviews

Our guest reviews for
ibis Dubai Mall of the Emirates

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,101 reviews
Kevin G. Business - 14/11/2019 Confirmed reviews AccorHotels
« Good clean hotel »

Stayed only a few hours at the hotel. Overall satisfied with the stay, however the room assigned needed some refurbishment and the bathroom was quite small. Staff was very helpful and polite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Elena K. Couples - 13/11/2019 Confirmed reviews AccorHotels
« Overall »

Location was excellent for discovering the city of Dubai. The room was bright & very clean. The reception Jefferson replied within minutes to any queries we had.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Anonymous Solo - 13/11/2019 Confirmed reviews AccorHotels

Not that good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Pierluig B. Business - 11/11/2019 Confirmed reviews AccorHotels
« Professional »

Very professional,always team is smailing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Chukwuwa Couples - 11/11/2019 Confirmed reviews AccorHotels

thought the hotel was execellent! And will be back in future. All staff - front desk Jefferson and room service were very friendly and helpful. We had a very nice stay here, close to Mall metro and everything.”

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Abrichi Couples - 10/11/2019 Confirmed reviews AccorHotels
« Just happy stay »

We were really pleased with our stay at the Dubai as it is a very nice hotel. the front desk staff, Jefferson and a gentlemen were exceptional as was the food. the only problem was the internet connection.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Uk V. Solo - 10/11/2019 Confirmed reviews AccorHotels
« Mediocre »

Everything is ok apart from carpets in lobby and room. Carpets are very, very dirty and smell quiet bad.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Anonymous Business - 09/11/2019 Confirmed reviews AccorHotels
« Not so great compared to the last time »

Below expectations as the orevious stay at Ibis Al Barsha was better

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Anonymous Solo - 09/11/2019 Confirmed reviews AccorHotels
« Be back »

The personal touches. The staff from the guards, housekeeping front desk Jefferson are very professional. We enjoyed the amenities and the closeness to mall. Will come back for sure!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Eloise B. Business - 09/11/2019 Confirmed reviews AccorHotels
« Clean central hotel »

Good location and basic but clean rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Assaad Business - 08/11/2019 Confirmed reviews AccorHotels
« Easy short stay »

As a first impression, the hotel is great. Location in a great street near the mall of emirates. Easy self-parking. The reception area is huge and quiet. Easy check-in procedure. cheerful and welcoming reception staff. As for the room, it is cosy and clean. The bed is very comfortable and of high quality. Great variety for tv channels and at high definition resolution. What I didn't like and it is the main concern for me is the room size, the toilet size and the room scent cause of humidity.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Marie H. Friends - 08/11/2019 Confirmed reviews AccorHotels
« Wish i could have stayed longer. Wonderful. »

Enjoyed the short time i was there. Hope to come back one day

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

S Solo - 06/11/2019 Confirmed reviews AccorHotels
« good »

The experience was okay, i faced a few issues this time for instance twice or thrice i had to call housekeeping to send hand towel for my washroom as there were only bath towels in room. Sometimes there used to be only one coffee sachet and at times there were three so i couldn't understand the pattern. Another interesting thing that i noticed was that on some days the cleaning of carpet was not done properly. But since i used to stay out of hotel most of the time, these things didn't matter to me during my stay. Other than these points it was a nice experience!

Our hotel has responded to the review
Our hotel has responded to the review

Valued Guest, We appreciate your feedback concerning your resent stay at Ibis Hotel Mall of the Emirates and on behalf of the entire hotel team, please accept our apologies for any inconvenience caused during your stay. We thank you for taking the time to address the details of your experience and as mentioned about the towel request, amenities and the cleaning, this is not the standard we aspire to achieve in the hotel. I can assure you that guest satisfaction and the guest safety is of the upmost importance to us and that we have taken specific measures to address the team members whilst ensuring this was an isolated incident which will not occur in future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Tara Couples - 06/11/2019 Confirmed reviews AccorHotels
« Best hotel »

One of the best hotel. Good connectivity. Good area. Good placement. Good services. Good and co-operative staff especially Jefferson .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Soret Couples - 06/11/2019 Confirmed reviews AccorHotels
« Location »

Very comfortable to stay there for 3 days. The hotel is clean and provides all you need. Staff were good like Jefferson it is located just some steps away from emirates mall which is very convenient and vibrant at night. However that location is always crowded so that you often have to pay high fare price to go arround by grab or taxi.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Mustafa Couples - 06/11/2019 Confirmed reviews AccorHotels
« Five star »

Rooms r nice n clean. Affordable. Jefferson is always smiling n happy. Food is good too. Near all the good malls. Would get a 5 Star had d basement parking been wider n brighter.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Couples - 06/11/2019 TripAdvisor review
« Great Location and poor service »

Location wise, its great hotel for stay. However service wise i don't think so. I didnot feel like staff are there to serve guests(may be) Neither i was suggested, nor helped. Telephone was not picked up for long, transferring calls from 1 place to another with no help. I still remember after 1 and half months of staying there and still dont want to remember that stay. And i dont think will be back.. Thanks guys for leaving me 1 no option to select hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Shyamsunder Business - 04/11/2019 Confirmed reviews AccorHotels
« good for short stay. Vicinity to the mall, metro is a great advantage. »

Although I had stayed at Ibis hotels earlier, this seemed bit below the mark. I din't find it quite in line with regards to cleanliness, overall ambience, breakfast spread etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Guy Solo - 02/11/2019 Confirmed reviews AccorHotels
« A great stay at the Ibis Mall of the Emirates Dubai »

Everything was great in this hotel located near two metro stations. The staff was nice and very helpful. I was able to use the swimming-pool and the towels were offered. There was plenty to eat at breakfast. The place is very clean. I was given a non-smoker bedroom. I appreciated the free left-luggage service. I recommend this hotel for stays in Dubai.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest , We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Grun Couples - 30/10/2019 Confirmed reviews AccorHotels
« Dubai »

I am also Thankful for jefferson at Dubai for the service they extended during our 3 night stay at this hotel .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest , We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

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