Hotel - ibis Dubai Mall of the Emirates
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Dubai Mall of the Emirates Hotel

4.5/5 2,000 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • French
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
  • Snack & beverage machine

Business services

  • 1 meeting room(s)
See all services

Hotel location

Companies and event centres nearby

Exhibition centre

GOLD & DIAMOND PARK2 km / 1.24 mi

Your meetings and events

The hotel offers a new meeting room concept adapted to all your needs. The emblematic settings are equipped with state-of-the art wireless audio visual facilities and unlimited WIFI access. Enjoy a warm welcome, gourmet break and excellent service!

ibis Dubai Mall of the Emirates Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
RENDEZ-VOUZ 75 m2 4 m 35 21 24 28 35
    • Screen
    • Flipchart
    • Audio and video equipment
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Your sleep is our priority. A modern, connected, soundproofed room. From relaxing beds, black-out curtains to office space for you to do your work, we're dedicated to your comfort. Every little detail has been carefully considered, developed and tested.

  • 204 rooms
  • 136 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 54 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • WIFI in your room
    • Baby bed
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 5,457 reviews

Our guest reviews for
ibis Dubai Mall of the Emirates

100% genuine reviews from our guests

Find out more
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4.5/5 TripAdvisor Rating 2,000 reviews
Amr Business - 12/09/2019 AccorHotels review

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Lalith P. Couples - 11/09/2019 AccorHotels review

Good service they're giving thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Amr Business - 11/09/2019 AccorHotels review
« Mr »

It was normal i just annoyed because i called the house keeping and reception twice to ask for water bottle as i was arranging to fast the next day but for sorry no response also the room smell wasn’t so good But the receptionist was so nice and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Sanju J. Solo - 09/09/2019 AccorHotels review
« Economic Friendly Budget hotel »

It was a nice experirce in heart of Dubai. From the reception to exit, the staff is friendly helpful and polite. Good breakfast within a nice budget. Sincerely thankful to housekeeping executive manager who was so polite and helpful. Mall of Emirates, metro all in a reach. Atlast worth for money. Will chose again. Thank you Ibis.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

A. O. A. Solo - 09/09/2019 AccorHotels review
« amazing »

it was amazing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Graham C. Couples - 09/09/2019 AccorHotels review
« Fairly Basic Stay »

1. No security safe. 2 Small TV with inferior sound as in comes the back, and the TV has a wood cabinet surround. 3. Only one pillow per person - would expect two. 4. No toiletries items in bathroom 5. No hand towel or face washer in bathroom 6. No writing pad and pen. 7. TV program information only partly correct 8. Email good to receive - but not to send 8. Staff excellent and thank heavens for the Novotel next door for dining and pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Anonymous Couples - 08/09/2019 AccorHotels review
« Average stay »

Room was pretty basic, really small room for a couple. When we entered the room there was only one towel, we asked the reception for another one but they never send anything, so we directly asked to the cleaning staff. Shower was terribly build. Water, instead of running down the drain, was running on the opposite way, so every few minutes you have to stop showering and push the water with your feet towards the drain otherwise it overflows on the bathroom floor. Bed was average. The fitted sheet were too small and weren't even reaching the bottom of the matress, so you could see the matress just under the pillow. Which is not hygenic at all. Staff was always available. Very nice breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Alsharaf79 Families - 08/09/2019 AccorHotels review
« good hotel / location »

its my first time to say something negative about Ibis hotel , room services level was not up to mark this time , but overall its was fine .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Muhammad F. Couples - 08/09/2019 AccorHotels review
« Lobby atmosphere awesome desk staff very cooperative »

One of best calm and peaceful place enjoyed our stay me and my partner

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Dipa Solo - 06/09/2019 AccorHotels review
« Nice experience »

I stay there two days felt good peaceful but after 11 pm nobody attend the call on reception i tried many times..house keeping service was very nice...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest , Thank you for taking the time to tell us about your experience at the ibis Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Mike Solo - 06/09/2019 AccorHotels review
« Short stay in Dubai »

Found the hotel was in a very good area that suited my needs, close to the mall, good restaurants in the area, grocery store next door. The staff and the management were all wonderful and professional. The room was small but more than adequate for one, very enjoyable stress free relaxing atmosphere, definitely stay here again. Breakfasts are very good, room service and delivery available. Highly recommend the Ibis mall of the emirates for value and friendliness.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest , We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Charne K. Couples - 05/09/2019 AccorHotels review
« Mrs »

I love this hotel. Thank you for always being flexible with us whenever we stay with you guys. Always respecting our privacy, never complaining that we check out late hahaha! I know most guests feel entitled to these kinds of things but I know that you're doing us a huge favour everytime that we stay. Thank you to the entire IBIS MOE team. Especially Sonu and Riza I think his name is. (Sorry if I got it wrong.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest , We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Anonymous Families - 03/09/2019 AccorHotels review

Very convinient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

D.c.j. M. Business - 03/09/2019 AccorHotels review
« OK »

I reserved double bed room (RM: 287). room size is ok, but bathroom is very small & no proper water draining system in the bathroom. TV screen is Very small & room floor is not clean as per the standards....also If I need something (Iron, iron board...) need to request more than one time. Overall am ok with your hotel but not with the bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Anonymous Couples - 01/09/2019 AccorHotels review
« Slow response to falt in jug and no towels »

Could be improvement to detail

Our hotel has responded to the review
Our hotel has responded to the review

Dear Timothy S., Thank you for taking the time to tell us about your experience at the ibis Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Mihir D. Business - 01/09/2019 AccorHotels review
« COMFORTABLE »

FRIENDLY CHECK IN STAFF

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Amit Solo - 31/08/2019 AccorHotels review
« Excellent hotel and staff »

The staff at reception Jefferson very helpful and professional.upkeep was perfect at this hotel it look brand new.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest , We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

B. Couples - 31/08/2019 AccorHotels review
« Silent placed »

Stayed in the ibis for three times reception Jefferson friendly overall experienced was happy and contended highly recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest , We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

A. M. Friends - 29/08/2019 AccorHotels review
« Satisfied »

We do not know when will be our next visit to This hotel but sure we shall return to this lovely place.staff Jefferson and ian friendly. Already recommended your hotel to a few of our friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest , We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Yu T. H. Business - 29/08/2019 AccorHotels review
« Expected it to be better »

On the first day I found that the water didn't flow away quickly during shower, the water flood to the toilet area where the floor towel soak up most of the water but the floor still remain very wet. I informed the front desk before I left the hotel for work. When I came back, the floor mat was gone and not provided for the following days, but the flood still happen when I took shower, the bath room floor is always wet. There's an unpleasant smell each time I enter the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

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