Hotel - Novotel Liverpool Centre
Novotel Hotel Novotel Hotel

Novotel Liverpool Centre Hotel

4.0/5 2,564 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pets allowed 10  GBP
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Golf course 18 holes  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BBC0.6 km / 0.37 mi ROYAL LIVER INSURANCE0.6 km / 0.37 mi
BIBBY LINE SHIPPING COMPANY0.6 km / 0.37 mi ROYAL SUN ALLIANCE INSURANCE0.6 km / 0.37 mi

Congress centre

LIVERPOOL ECHO ARENA1.3 km / 0.81 mi

Exhibition centre

LIVERPOOL ECHO AREN0.8 km / 0.5 mi

Your meetings and events

Extensive experience and expertise count, and Novotel has both. All our network hotels can organize meetings for up to 50 persons, while our convention center hotels can plan and host very large events.With the Meeting@Novotel offer, Novotel promises the right solution to meet every need.

Novotel Liverpool Centre Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ALBERT 50 m2 3 m 50 20 25 20 20
ALBERT JOHNSTON 80 m2 3 m 100 52 60 50 60
BOOKER 25 m2 3 m 15 8 10 12 10
CUNARD 25 m2 3 m 15 8 10 12 10
EUREKA 65 m2 3 m 15 0 15 15 0
HARRISON 25 m2 3 m 15 8 10 12 10
JOHNSTON 50 m2 3 m 50 20 25 20 20
LAMPORT 25 m2 3 m 15 8 15 12 10
MAC ANDREWS 40 m2 3 m 20 10 12 12 10
PACIFIC 55 m2 3 m 50 15 20 20 30
    • Screen
    • Soundproof
    • Flipchart
    • TV with VCR
    • Day light
    • WiFi access
    • Slide projector
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 209 rooms
  • 100% non-smoking hotel
  • 12 rooms for people with reduced mobility
  • 30 family rooms
  • 13 connecting rooms
  • Baby bed
    • Ice machine
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • Fax machine
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
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4.3/5 AccorHotels Rating 5,442 reviews

Our guest reviews for Novotel Liverpool Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,564 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
San Couples - 15/07/2018 AccorHotels certified review
« Great hotel and location »

From check in to checking out this hotel was extremely pleasant. Nice large room with all amenities required, comfortable bed and a good shower. The hotel also has a really nice bar/restaurant. The location is great for traveling by car or train as there is a large public car park next door with 30% discount for hotel guests and Liverpool central train station is a few minutes walk away. Great location for shopping and a night out in either Seal Street, Concert Square or Matthew Street. We will return to this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sandra P., We very much appreciate your comments regarding your stay at the Novotel Liverpool Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Conner Farmer Reception Team Leader

Anonymous Families - 14/07/2018 AccorHotels certified review
« Very good »

Novotel provided a good location for exploring liverpool centre. I was travelling with 2 children who loved the swimming pool. Also reception staff were extremely helpful when our flights were cancelled . Hope to go back again soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kathryn D., We very much appreciate your comments regarding your stay at the Novotel Liverpool Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Conner Farmer Reception Team Leader

David D. Families - 13/07/2018 AccorHotels certified review
« Lovely friendly staff and great location. »

Stayed here before,still as great and would recommend this hotel to anyone,thank you for our stay.

Victoria D. Couples - 13/07/2018 AccorHotels certified review
« Comfortable but noisy room »

Room, service and complimentary drinks all fabulous. Last time I stayed we were at the back of the hotel on a higher floor which was much quieter than the room we had. Very disappointed that you have charged my husbands card rather than the card on the booking for the room. The stay was for his birthday and he now has to pay for it! I called in and asked for it to be refunded and charged to my card but the receptionist could not fulfil my request.

Mandy W. Couples - 13/07/2018 AccorHotels certified review
« fantastic long weekend »

fantastic break we always stay here, best hotel by far great staff

Sean Friends - 11/07/2018 AccorHotels certified review
« Fantastic staff and service »

Check in we're super quick, efficient and friendly. Housekeepers were very friendly saying hello in the morning. Pool and gym were fabulous and extremely clean. Wonderful location. Absolutely super stay at this lovely hotel. Thanks to everyone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sean N., We very much appreciate your comments regarding your stay at the Novotel Liverpool Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Conner Farmer Reception Team Leader

Gillian B. Couples - 11/07/2018 AccorHotels certified review

Staff very friendly and helpful, room was great everything we needed and the food was lovely plenty to eat catering for everybody. A very enjoyable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gillian B., We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another pleasant journey with us. Sincerely, Anita Palfi Welcome Manager

Js Families - 10/07/2018 AccorHotels certified review
« Family room sleeping arrangements inadequate »

Hotel overall good, clean condition. Friendly, helpful staff. Good breakfast quality and choice. Family room quality poor- room for 2 adults and 2 children too small. Sofa bed only big enough for 2 very small children to share. Mine are 8 and 11 and was not big enough. Also room was not prepared for 4 people- only towels for 3, cups and refreshments for 2. Toiletries missing. Staff helpful in providing a fold out bed which improved sleeping arrangements but room so small left no floor space to fit it in. Also restocked up with towels etc. Prefer hand washing sink in toilet- having to use toilet then open 2 doors to access sink in bathroom area not hygienic.

David S. Couples - 10/07/2018 AccorHotels certified review
« Excellant birthday treat for my wife »

Jade was an absolute star. She responded brilliantly to my request to make our stay a little special for my wives birthday weekend. She went above and beyond and is an invaluable asset.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David S., We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another pleasant journey with us. Sincerely, Anita Palfi Welcome Manager

Liz P. Couples - 10/07/2018 AccorHotels certified review
« Blissful sleep »

After a small hiccup at reception we asked another receptionist some questions and were able to check in early before we left for the festival we were attending. This was so much more relaxing. We really appreciated the upgrade and I had the best nights sleep I can remember in a long time. I've since ordered 2 of your smart pillows. Breakfast times allowed us to relax and take our time, as did the 12noon check out. Some hotels have an earlier checkout which is not so relaxing. I would recommend a Novotel to others and will stay again. Thankyou. Kind regards Liz P.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth P., We very much appreciate your comments regarding your stay at the Novotel Liverpool Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is great to hear that you enjoyed our sleep. I do have to admit, our pillows are amazing. I am so happy you have ordered them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Conner Farmer Reception Team Leader

Elizabeth B. Couples - 10/07/2018 AccorHotels certified review
« Very enjoyable »

Easy check in, staff very pleasant and helpful, bar staff very pleasant. Would have liked a bin in toilet, although there was one in bathroom, also a toilet brush. The toiletries were a bit sparse and a shower cap would have been appreciated. Very good breakfast selection , overall an enjoyable stay, hope to return. Good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth B., We very much appreciate your comments regarding your stay at the Novotel Liverpool Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In regards to the toiletries, we can indeed provide you more. Please contact our reception team who will give you them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Conner Farmer Reception Team Leader

Juan B. Business - 09/07/2018 AccorHotels certified review
« Fantastic Room, fantastic location! »

Friendly staff enhanced my stay, location enabled me to experience, what Liverpool had to offer!

Nathan H. Couples - 09/07/2018 AccorHotels certified review
« Nice stay, could’ve been perfect. »

Overall a positive stay, happy I made this choice for hotel based on previous stays.

Miguel L. Families - 09/07/2018 AccorHotels certified review
« Warm welcoming staff. The lady who checked me in was fantastic »

Lovely room, was kindly upgraded without knowing as the weekend was booked for my wife as a birthday get away with out 18 month old daughter. Very kind of the hotel to do this for us.

Anonymous Couples - 09/07/2018 AccorHotels certified review
« Mrs »

Good

Nikki J. Couples - 09/07/2018 AccorHotels certified review
« 40th Birthday Celebration! »

Myself and my partner stayed at Novotel Liverpool for their 40th Birthday. The whole trip was perfect! The staff were lovely and friendly, the room very spacious and extremely clean and the food and cocktails in the bar were to die for!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nick P., We very much appreciate your comments regarding your stay at the Novotel Liverpool Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Conner Farmer Reception Team Leader

Lorraine Couples - 09/07/2018 AccorHotels certified review

I booked this for my niece and Husband which are from the USA. The found the hotel to be very friendly and helpful staff and the one night stay was very pleasant.

Mike B. Business - 09/07/2018 AccorHotels certified review
« A very pleasant stay. »

Nice room, good facilities and great central location. Would definitely stay there again.

Susan K. Friends - 08/07/2018 AccorHotels certified review
« Centrally situated - excellent for visiting the city »

The hotel is in a great location. Staff are friendly and very efficient. We were disappointed with the evening meals. We had pre-booked and pre-paid for an evening meal for the three nights of our stay. However the choice was limited and not changed during our stay, we were given an allowance towards the main menu but if we had been told the choice was going to be so limited we would not have taken the option of including dinner. We were also disappointed with the quality of the meals.

Katie Business - 08/07/2018 AccorHotels certified review

Staff were really friendly and helpful and the hotel was lovely.

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