Hotel - Novotel Liverpool Centre
Novotel Hotel Novotel Hotel

Novotel Liverpool Centre Hotel

4.0/5 2,820 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Polish
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Golf course 18 holes  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BBC0.6 km / 0.37 mi ROYAL LIVER INSURANCE0.6 km / 0.37 mi
BIBBY LINE SHIPPING COMPANY0.6 km / 0.37 mi ROYAL SUN ALLIANCE INSURANCE0.6 km / 0.37 mi

Congress centre

LIVERPOOL ECHO ARENA1.3 km / 0.81 mi

Exhibition centre

LIVERPOOL ECHO AREN0.8 km / 0.5 mi

Your meetings and events

Extensive experience and expertise count, and Novotel has both. All our network hotels can organize meetings for up to 50 persons, while our convention center hotels can plan and host very large events.With the Meeting@Novotel offer, Novotel promises the right solution to meet every need.

Novotel Liverpool Centre Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOOKER 25 m2 3 m 15 8 10 12 10
CUNARD 25 m2 3 m 15 8 10 12 10
HARRISON 25 m2 3 m 15 8 10 12 10
LAMPORT 25 m2 3 m 15 8 15 12 10
MAC ANDREWS 40 m2 3 m 20 10 12 12 10
ALBERT 50 m2 3 m 50 20 25 20 20
JOHNSTON 50 m2 3 m 50 20 25 20 20
PACIFIC 55 m2 3 m 50 15 20 20 30
EUREKA 65 m2 3 m 15 0 15 15 0
ALBERT JOHNSTON 80 m2 3 m 100 52 60 50 60
    • Screen
    • Soundproof
    • Flipchart
    • TV with VCR
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 209 rooms
  • 100% non-smoking hotel
  • 12 rooms for people with reduced mobility
  • 30 family rooms
  • 13 connecting rooms
  • Baby bed
    • Ice machine
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • Fax machine
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 6,643 reviews

Our guest reviews for
Novotel Liverpool Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,820 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Ian B. Families - 18/08/2019 AccorHotels review
« Mr Ian B. »

Very clean room, staff were all very accommodating with our needs and the food was excellent, will definatly be staying here again and will recommend to family and friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IAN B., We very much appreciate your comments regarding your stay at the Novotel Liverpool Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte Merrett

Jo R. Families - 18/08/2019 AccorHotels review
« Lovely weekend spent with friends »

Check in fast, staff extremely friendly and accommodating. Only one criticism was that the toilet was separate to the bathroom with no sink to wash your hands!

Our hotel has responded to the review
Our hotel has responded to the review

Hi Ms Robinson, Thank you for sharing your review of Novotel Liverpool. We are delighted that you enjoyed your time at our hotel overall. It really is a shame we got marked down based on the layout of the bathroom. As a Novotel concept this is how are bathrooms are designed. We are sorry that the bathroom is not to your satisfaction. We do hope concept does not put you off rebooking again. We hope to see you in the future. Kind Regards, Conner Farmer Reception Team Leader

Mrs D. Couples - 17/08/2019 AccorHotels review
« Expected more »

Pleasant reception and breakfast waiting staff. Housekeeping let it down.

Our hotel has responded to the review
Our hotel has responded to the review

Dear , Thank you for taking the time to tell us about your stay at the Novotel Liverpool City Centre. Please allow me to express my sincerest apologies that your experience did not meet your expectations, due to Housekeeping problems. At Novotel we strive to provide a superior service experience for every customer therefore your feedback is very important to us. Please note that this is not a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem that you occurred and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charlotte Merrett

Abram D. Families - 16/08/2019 AccorHotels review
« Ffb »

Amazing stay. Start from reception, f&b and hk. All staff were awesome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ABRAM d., We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another pleasant journey with us. Sincerely, Charlotte Merrett

M. N. Couples - 16/08/2019 AccorHotels review
« Lovely Central Hotel »

We were upgraded to a suite on arrival. This was a lovely large suite with excellent facilities . The only downside was the cleaning of the room. We were there three nights and on the second day the housekeeping had ran out of clean towels and bottled water. The bins were never emptied during our stay This was very disappointing for a large hotel. Breakfast was good and there was plenty of space in the dining room.

Matt H. Families - 16/08/2019 AccorHotels review
« Enjoyable family stay »

A two night stay in a family room. Everything was clean and well presented with attentive staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MATTHEW H., We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another pleasant journey with us. Sincerely, Charlotte Merrett

Dave M. Business - 16/08/2019 AccorHotels review
« Great stay »

Had a very nice experience with perfect check in superb room great food service and car parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your feedback, and we hope to see you again soon . Sincerely Charlotte Merrett

Paul M. Couples - 16/08/2019 AccorHotels review
« Excellent »

Our stay at Novotel Liverpool was excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL M., We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another pleasant journey with us. Sincerely, Charlotte Merrett

Sarah W. Families - 16/08/2019 AccorHotels review
« Lovely stay in a lovely hotel »

Friendly staff and very helpful

Couples - 15/08/2019 TripAdvisor review
« Exellent as usual »

Another enjoyable stay. Lovely welcome from Conner. Good location near all shops and restaurants would never stay anywhere else when visiting our grandaughter in university. Rooms at the front of the hotel better

Mrs J. M. Families - 14/08/2019 AccorHotels review
« Fab »

Very pleased with my stay everything was as we had asked . Lovely room and staff were very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Mrs m., Thank you for leaving a review. We are extremely happy to see that you enjoyed your at Novotel Liverpool. We wish you well and we hope to see you again. Kind Regards, Conner Farmer Reception Team Leader

Vivian S. Couples - 14/08/2019 AccorHotels review
« Staff amazing in front of house and restaurant »

Room was a little disappointing stains on carpets and curtains. Water, teabags and milk not replenished when used

Dewi R. Couples - 13/08/2019 AccorHotels review
« Very good »

Excellent experience but had booked for 2 nights had too checkout early because of family emergency which ruined ar one and only break since last year

Anonymous Families - 13/08/2019 AccorHotels review
« Not as good as previous visits »

Staff as always, friendly helpful and couldn’t do enough for the guests. Excellent service. But room was awful, stains running down curtains, and on pillows. Old awful shower curtain in the bathroom. Breakfast- disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Hi, Thank you for taking the time to leave feedback about your stay at Novotel Liverpool. We are glad that our team are always able to accommodate your needs. Regarding the room, we are sorry that you found these issues and they had a impact on your stay. We will certainly review this and prevent the issues impacting in the future. Thank you again and we hope to see you again. Kind Regards, Conner Farmer Reception Team Leader

Ma… Families - 13/08/2019 AccorHotels review
« relaxing break in a relaxing hotel »

I stay with you on a regular basis and the hotel is fairly consistent

Cheryl H. Families - 13/08/2019 AccorHotels review
« Mrs »

Hotel is very clean and staff are friendly

Alicia Couples - 13/08/2019 AccorHotels review
« Miss »

Was very happy staying here, staff were very helpful hotel an service was fantastic.

Anonymous Families - 12/08/2019 AccorHotels review
« Check in staff on Saturday were extremely helpful as my daughter was unwell. »

The girl who checked us in on Saturday was brilliant, she got us a room early as my daughter was feeling sick, she couldn't have been any better. Really made a difference to me. Bar staff were friendly.

Jerald J. Families - 12/08/2019 AccorHotels review
« TOPNOTCH CUSTOMER SERVICE »

We are pleased with every member of staff served us at your hotel. Staff are well trained with professional approach. With great smile and quality service. We were excited with the stay and the value added service offered by the reception team. Our children enjoyed their stay spending quality time at pool and the play area. We personally thank every member of staff who looked after us in a great manner. I am sure you guys exceeded our expectations. Great! Happy days! Jerald J.

Richard Couples - 11/08/2019 AccorHotels review
« Excellent from start to finish »

Great welcome, extremely friendly staff, great location and facilities, and a fantastic breakfast.

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