Hotel - Novotel Liverpool Centre
Novotel Hotel Novotel Hotel

Novotel Liverpool Centre Hotel

4.0/5 2,837 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Polish
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Golf course 18 holes  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BBC0.6 km / 0.37 mi ROYAL LIVER INSURANCE0.6 km / 0.37 mi
BIBBY LINE SHIPPING COMPANY0.6 km / 0.37 mi ROYAL SUN ALLIANCE INSURANCE0.6 km / 0.37 mi

Congress centre

LIVERPOOL ECHO ARENA1.3 km / 0.81 mi

Exhibition centre

LIVERPOOL ECHO AREN0.8 km / 0.5 mi

Your meetings and events

Extensive experience and expertise count, and Novotel has both. All our network hotels can organize meetings for up to 50 persons, while our convention center hotels can plan and host very large events.With the Meeting@Novotel offer, Novotel promises the right solution to meet every need.

Novotel Liverpool Centre Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOOKER 25 m2 3 m 15 8 10 12 10
CUNARD 25 m2 3 m 15 8 10 12 10
HARRISON 25 m2 3 m 15 8 10 12 10
LAMPORT 25 m2 3 m 15 8 15 12 10
MAC ANDREWS 40 m2 3 m 20 10 12 12 10
ALBERT 50 m2 3 m 50 20 25 20 20
JOHNSTON 50 m2 3 m 50 20 25 20 20
PACIFIC 55 m2 3 m 50 15 20 20 30
EUREKA 65 m2 3 m 15 0 15 15 0
ALBERT JOHNSTON 80 m2 3 m 100 52 60 50 60
    • Screen
    • Soundproof
    • Flipchart
    • TV with VCR
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 209 rooms
  • 100% non-smoking hotel
  • 12 rooms for people with reduced mobility
  • 30 family rooms
  • 13 connecting rooms
  • Baby bed
    • Ice machine
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • Fax machine
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 6,732 reviews

Our guest reviews for
Novotel Liverpool Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,837 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Mr S. C. Families - 10/09/2019 AccorHotels review
« 6 hours to set up a sofa bed is not acceptable »

We booked a family room for 2 adults 1 child and checked in at 2:30pm (30 mins after the 2pm check in) and was advise someone would set up the sofa bed for our daughter. we then headed in to town and out for dinner and arrived back at 7:30pm and the bed still wasnt made, we called down to reception and asked for the bed to be made asap. 45 mins later it still wasn't done so we called again and told they would chase housekeeping. another 30 minutes and still nothing so another phone call. it took a total of 5 phone calls for the sofa bed to be made at which point we had a very tired little girl at 9:15pm before someone finally arrived to make the bed so she could get some sleep. this is not the usual service from this hotel as we've stayed here a good few times but this was so dissapointing.

Our hotel has responded to the review
Our hotel has responded to the review

Hi, Thank you for leaving feedback about your stay at our hotel. We are sorry that you waited for the sofa bed to be made up. You are correct that this is not our usual ways of service and again we apoligise for this. We assure you that this is does not normally occur and we hope to ensure the bed will be made up next time. Kind Regards, Conner Farmer Reception Team Leader

Paul W. Families - 10/09/2019 AccorHotels review
« Good location, nice vibe and an indoor pool »

Great location, good value and a nice bar restaurant and reception area. Really good and caters for Children very well. Only disappointment is the sofa bed wasn’t made and we ended up just sleeping in the same bed as our daughter to save another set of sheets being washed - thinking of the envrlironment.

Maneshkumar M. Friends - 09/09/2019 AccorHotels review
« Fantastic! »

Great service, staff and atmosphere

Helen Couples - 09/09/2019 AccorHotels review
« Fabulous stay, great location »

We had a wonderful stay - the pool was lovely, the staff friendly and the food great

Anonymous Business - 09/09/2019 AccorHotels review
« Very disappointing »

Disappointing, average service, house keeping inconsistent and indifferent. Bar staff similar

Emma Couples - 09/09/2019 AccorHotels review
« Geat short stay »

Every was easy and straightforward from booking, checking in and getting our parking validated. All the staff were really friendly and welcoming. Our room was light, bright and very clean. I am not a fan of the separate toilet to sink, for hygiene purposes, this should be hands free, however I imagine that this not cost effective or practical. And maybe a few more teabags.

Stephen Solo - 09/09/2019 AccorHotels review
« Very comfortable hotel in the city centre »

My room was very pleasant and spacious. The breakfast had a good selection of food.

Brian Families - 08/09/2019 AccorHotels review
« Excellent stay »

Great location, food excellent and good room. Highly recommended

H. J. Families - 08/09/2019 AccorHotels review
« Welcoming »

Excellent service efficient check in and service. The hotel is in a great location. The room was Spacious and well equipped

Chris Friends - 07/09/2019 AccorHotels review

Very nice clean great location

Anonymous Families - 07/09/2019 AccorHotels review
« Great stay »

Brilliant staff and great location

C T. Couples - 06/09/2019 AccorHotels review

Efficient and courteous check in on site. Room was very satisfactory and in particular the sink in the bathroom was exceptional and superior to any I have experienced elsewhere.

Our hotel has responded to the review
Our hotel has responded to the review

Hi, Thank your great review about your time at Novotel Liverpool. We are delighted that you enjoyed your stay with us and we look forward to seeing you again. Kind Regards, Conner Farmer Reception Team Leader

Joanne H. Families - 04/09/2019 AccorHotels review
« We really enjoyed our stay »

The room was clean and beds were comfortable although we were placed at the back of the hotel with no view and in the night there was a noise of a machine that kept coming on through the night. My daughter also walked into the glass door at the swimming pool as she didn't realise it had been closed( 5 year old) maybe something colourful at child level would stop this from happening again. Overall we did really enjoy our stay and will be staying again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. h., Thank you for taking the time to leave your comments of your recent stay. We are glad you enjoyed your overall experience, but do want to apologize about your daughter walking into the door in the pool. We will pass your comments onto our hotel management team. It would be better for children to be able to see the door more clearly. We do still hope we can welcome you back again. Kind Regards Katrina Reception

Gavan P. Couples - 04/09/2019 AccorHotels review
« Convenient spaceous friendly »

Novotel Liverpool Centre is in a vey convenient location in the city centre. Staff were friendly and helpful. Room was to our liking -well presented.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you for your rating and comments of your recent stay with us at Novotel Liverpool. We are delighted to read that you enjoyed your experience with us, and that you found the staff to be so helpful. We are also glad you took advantage of our extremely central location. We hope we can welcome you back again soon. Kind Regards, Katrina Reception

Dp Couples - 04/09/2019 AccorHotels review
« service below what was expected »

despite putting the sign on the door showing we were 'out exploring' on the second day of our stay the room not serviced until after 15:30, by which time we had returned from a day out, and didn't really want to be disturbed. on 03/09/19 some parts of hot breakfast were just luke warm, some things were actually cold i.e. fried eggs when the chef was told about it he put some in the microwave to warm them up!!! (not really acceptable) as well as telling the one of the servers, the chef and one of the management team we eventually left without getting an answer or explanation (I think it was probably hot plates not working

Our hotel has responded to the review
Our hotel has responded to the review

Hi, Thank you for taking the time to leave feedback based on your stay at Novotel liverpool. We are sorry that you faced issues throughout your stay. Regarding the housekeeping, we are sorry that the room was not made up until after you returned. Our housekeeping team service rooms up till 6pm although if you wish to have the room serviced earlier, we can arrange this for you in the future. Touching on breakfast, we do apologise that it was not to your satisfaction. I will pass over your comments to our management team who will investigate what occurred. Overall we are saddened to see that you was disappointed in your stay and we do hope we can regain your trust for our hotel. Kind Regards, Conner Farmer Reception Team Leader

Elisabeth N. Couples - 04/09/2019 AccorHotels review
« Caring »

Received good CARE since my husband enden up in hospital. Friendly and helpful staff when I got back from the hospital every day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. N., Thank you for your review of Novotel Liverpool. We are sorry for the reason you had to stay with us, but glad you enjoyed your stay. We do hope your husband gets better soon, and hopefully we can welcome you back for a more positive visit. Kind Regards, Katrina Reception

Family - 04/09/2019 TripAdvisor review
« Nice stay at the Novotel with a pleasant surprise! »

We arrived to find that we had been upgraded to an exec room and a birthday cards and some small cakes had been left in my room by the hotel. That was a nice touch. Beds were really comfortable and sound proofing good too. Breakfast had plenty of choices and the bar had a good ambience.

A S. Families - 03/09/2019 AccorHotels review
« Great »

Great stay although at the front of the hotel...very noisy and hot. Had to shut the windows because of the street noise but then too hot.

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning, Thank you for taking the time to leave us a review of your recent visit. We are glad you enjoyed your overall experience, but do want to apologize about the noise. It can be quite unpredictable in the city centre. Please let us know the next time you wish to make a booking, and we will ensure you are in a quiet room away from the noise of the city. Kind Regards, Katrina Reception

Pammi R. Friends - 03/09/2019 AccorHotels review
« Comfortable and accomodating »

The beds were very comfortable but the bathroom was in need of some attention. The staff were courteous and attentive to needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., Thank you for your review of your recent stay. I am glad to hear the overall experience at our hotel and with our staff was enjoyable, but do want to apologize about the bathroom. I will ensure the housekeeping team are aware and give some extra attention to the bathroom in that room for our next guests. Kind Regards, Katrina Reception

William G. Families - 03/09/2019 AccorHotels review
« Rather good »

+ side: Location super, Bed comfortable, nice view & super breakfast + helpful staff. - side: family room (2 adults & 2 children) the sofa bed had no linen!?! Had to phone reception twice for bedding (delivered promptly the second time) Towels! No bath towels provided (4 tiny towels only) Would have given 10 out of 10 if it wasn’t for this..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you for taking the time to leave us a review of your recent stay at Novotel Liverpool. I am glad to hear that your overall experience was good, but do want to apologize about the towels and the bed linen. I hope we can still welcome you back in the future, and please let us know if there is anything we can do to make future stays more comfortable. Kind Regards, Katrina Reception

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